diff --git a/app/Livewire/CustomerProvisioning.php b/app/Livewire/CustomerProvisioning.php
index b96b033..d5dcd9a 100644
--- a/app/Livewire/CustomerProvisioning.php
+++ b/app/Livewire/CustomerProvisioning.php
@@ -39,12 +39,21 @@ class CustomerProvisioning extends Component
     public function render()
     {
         $run = $this->currentRun();
-        $active = $run !== null && $run->status !== ProvisioningRun::STATUS_COMPLETED;
+
+        // Show the card while provisioning is in flight OR terminally failed; but
+        // only POLL while it can still change (terminal failed must not poll forever).
+        $show = $run !== null && $run->status !== ProvisioningRun::STATUS_COMPLETED;
+        $polling = $run !== null && in_array($run->status, [
+            ProvisioningRun::STATUS_PENDING,
+            ProvisioningRun::STATUS_RUNNING,
+            ProvisioningRun::STATUS_WAITING,
+        ], true);
 
         return view('livewire.customer-provisioning', [
-            'active' => $active,
+            'active' => $show,
+            'polling' => $polling,
             'failed' => $run?->status === ProvisioningRun::STATUS_FAILED,
-            'steps' => $active ? $this->buildRunSteps($run) : [],
+            'steps' => $show ? $this->buildRunSteps($run) : [],
         ]);
     }
 }
diff --git a/resources/views/livewire/customer-provisioning.blade.php b/resources/views/livewire/customer-provisioning.blade.php
index 6392a2e..16293af 100644
--- a/resources/views/livewire/customer-provisioning.blade.php
+++ b/resources/views/livewire/customer-provisioning.blade.php
@@ -1,4 +1,4 @@
-<div @if ($active) wire:poll.4s @endif>
+<div @if ($polling) wire:poll.4s @endif>
     @if ($active)
         <div class="rounded-xl border border-line bg-surface p-5 shadow-xs animate-rise">
             <div class="flex items-center gap-2">