Three console pages were fiction. The front page claimed 42 customers, 39
instances, four hosts named pve-fsn-1..3 and €7,842 a month, over a twelve-month
growth curve; the instance list held seven invented machines; the revenue page
reported churn and a trend for a business with no recorded history. All of it
was hard-coded. It read like a running company and measured nothing.
They now read the database. Two figures are gone rather than approximated —
the revenue trend, which needs a monthly history nobody records, and churn,
which needs a base the data cannot supply. ARR stays, labelled as the
projection it is. The green "all systems normal" badge is computed from the
notice list instead of asserted, and the notices themselves come from failed
runs, hosts reporting errors or gone quiet, and monitoring that is down.
Host load is the one number that had to agree with something else: placement
counts the VM disk allocation, ignores a failed instance that never got a VM,
and subtracts the host's reserve. A dashboard doing its own arithmetic would
show a host as comfortable while orders were already being refused on it, so it
uses the host's own accounting — with the filter moved into a scope both share,
and the sum preloaded so listing hosts stays one query.
The instance list drops the Nextcloud version column: that version is not
recorded anywhere, and a column filled with a plausible number is worse than no
column. Statuses the lifecycle writes but nobody had translated no longer
render as "admin.status.failed".
The price sheet also gains the included traffic, which the catalogue has always
carried and the page simply never printed.
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
The pipeline re-resolved config('provisioning.plans') by order.plan, so the
subscription snapshot protected a customer's price but not their machine:
shrinking a plan resized an existing customer's VM on its next run. Nothing
created a subscription either, so closing this meant opening the contract at
purchase and pointing provisioning at it.
- OpenSubscription freezes the catalogue onto a subscription when a checkout
is paid; StartCustomerProvisioning calls it inside the order transaction.
- CustomerStep::plan() reads the frozen snapshot. ValidateOrder and
ReserveResources fail closed with no_subscription rather than falling back
to the catalogue, which is the bug itself.
- template_vmid joins the snapshot so a re-clone cannot pick up a blueprint
published after the sale. Deliberately outside FROZEN: it is how we build
the machine, not a term the customer is owed, and a dead template must be
replaceable without cancelling a contract.
- TrafficMeter reads the allowance off the contract too — cutting a plan's
traffic was otherwise enough to start throttling someone who bought more.
- The migration backfills contracts for orders that already bought something,
reconstructed from what was actually delivered where an instance exists,
and adopts an existing order-less contract instead of opening a second.
Orders paid in a currency the catalogue cannot price get none, matching the
checkout path.
price_cents stays the catalogue's NET price, which is what PlanChange
prorates against — not Order::amount_cents, which holds Stripe's GROSS total.
Reconciling the two belongs to the proof register and Stripe (phases 4/5).
Also pins STRIPE_WEBHOOK_SECRET blank in phpunit.xml: the operator's real
secret was reaching the suite from .env and rejecting every unsigned test
payload, which is why 7 webhook tests failed before any of this.
Verified in the browser: with team traffic cut from 3000 to 500 GB in the
catalogue, the customer's portal still shows 3 TB.
373 tests green. Codex review clean after three rounds.
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
Customers can now see what they have used and what is left, and the service
slows down rather than stopping when the allowance is gone — a slow Nextcloud
gets a top-up, a dead one gets a cancellation.
- instance_traffic keeps one row per instance per month. Proxmox counters are
cumulative since the VM last started, so usage is the difference between two
samples, and a counter that went backwards means a restart, not a refund.
- Outbound is what counts: inbound is free at our providers and egress is what
Hetzner's 20 TB per server applies to.
- CollectInstanceTraffic samples every 15 minutes, warns once per threshold
(80/95 %) rather than on every run, and at 100 % limits the VM's NIC via
Proxmox — released again as soon as the customer tops up or the month rolls
over.
- The dashboard gets a full-width band (it throttles the service, so it is not
a tile among tiles) with the top-up offer right next to the warning.
- Bytes are formatted in SI units now: allowances are computed in SI, so
dividing by 1024 made a 1000 GB plan read as "931 GB".
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
- customers gain profile + branding + closed_at; instances gain cancellation
fields; branding resolver (NULL -> CluPilot defaults) snapshotted into the
provisioning run context
- cancel package: term-end, irreversible, typed-confirm modal (R5)
- close account: guarded (no active package), typed-confirm modal (R5)
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
- Stripe: only checkout.session.completed with payment_status=paid (dedupes the
paired payment_intent event and blocks unpaid async sessions).
- Capture the guest IP (ConfigureNetwork) and point Traefik at the VM, not the
Proxmox host, so ACME/HTTP-01 can reach Nextcloud.
- Resize the disk to an absolute target (not '+…') so a retry can't double it.
(Codex #4 timeout was a false positive — started_at resets per step.)
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
Claude
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