The console announced an update for "spätestens um 15:21" while the clock on
the wall said 17:21. Not a formatting slip in one string: fourteen views and
four components printed database values straight out, so every absolute time in
the product was two hours out all summer and one hour out all winter.
Two of those views looked as though they had handled it. They called
->timezone(config('app.timezone'))
which reads like "convert to local time" and, app.timezone being the STORAGE
zone that must stay UTC, converts to UTC — a no-op wearing the costume of a
fix, which is worse than no call at all because it stops the next person
looking. That exact string is now banned by test.
Worse than the labels were two FORMS. Maintenance windows and plan versions
filled their datetime-local fields from UTC and parsed what came back as UTC. A
datetime-local field carries no offset — it is the digits a person reads off
their own clock — so an operator typing 21:00 scheduled a window for 23:00
their time, and nothing anywhere said so. App\Support\LocalTime now holds
toField() and fromField() side by side, because getting one end right is not
half a fix, it is a fresh bug.
The mechanism is one Carbon macro, ->local(). It copies before converting:
Illuminate\Support\Carbon is mutable, so without that, rendering a timestamp
would rewrite the model attribute as a side effect and anything comparing or
saving it afterwards would be an hour or two out. Both Carbon classes get the
same body — Carbon keeps macros in one global table, so the second registration
replaces the first for every Carbon class, and two different bodies meant the
immutable version, safe for itself, silently became the mutable one's
implementation too. My own test caught that.
The existing tests had not caught any of this because they built their expected
values with the same wrong call the views used — a test that recomputes the
implementation asserts nothing. They now assert the wall clock, and the queued
update additionally asserts that the UTC time is NOT shown.
Recorded as R19 in CLAUDE.md and enforced by tests/Feature/DisplayTimezoneTest:
no Blade or Livewire component may format an absolute time without ->local(),
the UTC no-op is banned, storage stays UTC, both sides of the DST boundary are
checked, ->local() must not mutate, and a form field must round-trip to the
same instant.
APP_DISPLAY_TIMEZONE, default Europe/Vienna. 615 tests.
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
The panel had been built by reading the template and believing the result.
Every round of review found the same class of defect, so this round the
template was rendered in a browser and measured with getComputedStyle, and the
implementation measured the same way — two number columns instead of an
opinion.
That immediately settled a disagreement: a review of the template's SOURCE said
the metric grid used a 20px gap. Rendered, it is 14px. The measurement wins.
Brought to the template's figures: label 11.5px (it was 11px in three separate
places, which is how it drifted — it is now one .lbl rule), value tracking
-0.02em, unit weight 450, metric row 6px above and 14px between, page head
centred with a 14px gap, grid gap 14px, columns switching at 1101/561px and the
h1 at 901px to match the template's own breakpoints, ring 62px, bar 5px.
The shared button now takes its height from min-height (40px) rather than
vertical padding, at 14px/600 with 0 18px padding and a 10px radius — a button
keeps its height whatever sits inside it, icon, spinner or bare text.
Also here, from the same round of review:
- The chart's blue border was Tailwind's own `ring` utility colliding with a
component class of the same name. Renamed to `.metric-ring`. This was
dismissed once as a screenshot artefact; it was real.
- Page titles lost the `sm:text-3xl` (40px) an earlier bulk edit had appended
to 23 of them. The template's h1 is 30px.
- The users table has its actions back — edit, suspend, lock and delete — for
every seat that is not the owner, with the owner refused in the action itself
and not merely hidden in the markup.
DemoCustomerSeeder writes one complete customer as real rows: instance,
subscription, six seats across four roles, a backup, current-period traffic and
thirty days of samples with a deliberate wobble and one day at 286/288 checks.
Nothing in the panel is drawn from a fixture any more, so anything missing
shows up as missing. Removing the demo is one deletion.
Verified: 607 tests, and a Codex comparison of the two measurement sets —
"a person would call them the same design", the only difference a 1px gap.
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
Availability is now counted from our own monitoring answers. Uptime Kuma knows
the figure, but the REST bridge in front of it only answers "healthy, yes or
no", and waiting for the bridge to grow an endpoint would have left the panel
without the number indefinitely. The sync already asks on a schedule; counting
the answers gives a percentage that is ours and explainable.
An unanswered check is not a failed one — the counter only moves when a real
answer arrived, so our monitoring going down does not become the customer's
outage on the one figure they are asked to trust. An instance nobody has ever
checked shows no availability rather than 100 %.
The downgrade path existed nowhere. Going down is not the mirror of going up:
it can ask an instance to hold more than the target plan allows. Smaller plans
are now listed even when they cannot be taken, with the obstacle in the
customer's own numbers — "you have 31 users, this package allows 10" — because
a greyed-out button that does not name what is in the way is the thing people
ring about. Storage is checked against the last real reading rather than the
contractual allowance, or anyone who once bought a large plan could never leave
it. The limit is re-checked in the action: a rule enforced only in markup is
not enforced.
And the smaller corrections from this round:
- The cloud tab carried a hardcoded "B" as the instance's initial, and the PHP
and MariaDB versions, which tell a tenant nothing they can act on.
- "EU — Serverstandort im Angebot festgehalten" under a label already reading
"Serverstandort" was two sentences saying nothing. It is the country.
- Support promised a reply "binnen 4 Std." with nothing behind it. What is true
everywhere else is an answer on the same working day.
- The actions column appeared even when no row in the table had an action.
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
The breadcrumb said Übersicht on every page. The sidebar and the breadcrumb
each built their own copy of the structure, so the layout had no way to know
which entry was current and fell back to the first one. Navigation::portal()
and ::console() are now the single definition, and currentLabel() matches on the
route name — which matters for the console, whose PATH changes between
host-bound and fallback mode while its route names do not.
The datacentre name is out of everything a customer sees, for the third time
and now at the source rather than in a template. Falkenstein is how an
operator places an instance; a customer's processing record names the
jurisdiction, and putting the building in customer copy means editing that copy
every time the estate grows.
Also swept the views onto the new scale: --text-faint is 2.8:1 and a decoration
token, but it was carrying table headers, hints and timestamps — text people
have to read. All of it moved to --muted, which is 5.0:1 and passes AA.
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
Two things the contract could not answer on its own: what happened, and what
the customer's whole bill is.
`subscription_records` is append-only, one row per commercial event. Flat
columns for everything searched or relied on as evidence — event, customer,
subscription, plan family and version, term, net/tax/gross, currency, tax rate,
reverse charge, Stripe ids — PLUS a versioned JSON copy of the whole snapshot.
Not JSON alone: you cannot query it, and "the amount is in there somewhere" is
poor evidence. Copied, not joined, so a row still answers after the customer,
the plan or the version have gone.
The flat columns describe the TRANSACTION. Gross is what was actually taken;
net and tax are that gross split by the rate that applied on the day. A
discount lowers the taxable amount rather than creating negative VAT, and a
free checkout is recorded as free instead of as paid in full. What was agreed
sits beside it in the snapshot, so a charge that differs from the catalogue is
preserved as a question rather than reconciled away.
The register refuses to be rewritten, in bulk as well as one row at a time —
model events do not fire for `query()->update()`, which is exactly the shape a
careless data fix takes.
`subscription_addons` carries the owner's rule: a customer's total is their
subscription plus their modules, and all of it is frozen at what was agreed.
Price protection covering only the plan would let a module quietly double for
someone who booked it two years ago. A module they have NOT booked is a sale
still to be made, at today's price — so the catalogue is consulted only for
what is not in this table. Several bookings of one module are summed rather
than reduced to one arbitrary row, or the page and the bill would disagree.
Concurrency: one order books one module, enforced by a unique index rather than
a lookup two retries can both pass; cancellation is an atomic claim; and each
booking commits with its own register entry, so a failure cannot leave a sale
without evidence and a retry that finds the booking cannot skip the event.
Verified in the browser: with the module raised from 29,00 € to 59,00 € in the
catalogue, the customer who booked it still sees 29,00 € and a total of
208,00 €, while a new customer is quoted 59,00 €.
436 tests green. Codex review clean after seven rounds.
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
Codex was right that this could misstate real charges: an EU business with a
VAT ID registered in another country is billed under reverse charge, and we
were adding 20 % Austrian VAT to their total anyway. TaxTreatment resolves it
from the customer's VAT ID, and the whole page — cart, plan cards, add-on
cards — now states one treatment instead of contradicting itself.
Explicitly NOT handled: cross-border sales to private individuals, which are
taxed at the buyer's national rate under OSS. That needs a maintained rate
table and a tax adviser, not a guess, so those fall back to the domestic rate —
over-collecting rather than under-collecting.
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
The note rounded VAT after aggregating while the total rounded per order, so
cent-level prices made the two disagree — and a customer who spots that stops
trusting every other number on the page.
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
Two contradicting plan upgrades sat in the cart at 799 and 399 € — no checkout
could resolve which one the customer meant. Choosing another now replaces the
pending one and says so; add-ons still stack, because buying 200 GB as two packs
is a sensible thing to want.
Every price now states net or gross and how often. The cart shows net per line
with "pro Monat" or "einmalig", then subtotal, VAT and gross — and separates
the monthly recurring amount from a one-off traffic top-up sharing the same
cart, because those are two different commitments. The rate is configurable
(CLUPILOT_TAX_PERCENT, 20 % default) since it follows the seller's country.
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
"5 purchases pending" told nobody what they had ordered and offered no way to
change their mind. The billing page now lists each pending purchase by name,
what it costs, when it was added, and the total — with a remove button per row
behind a confirmation, like every other destructive action in the console.
The wording lives on the Order model rather than in the view, so the cart, the
invoice list and any later confirmation mail cannot each invent their own name
for the same row. Removal is scoped to the customer's own still-pending orders,
checked in the modal itself: modals are reachable without the page's guards.
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
Customers can now see what they have used and what is left, and the service
slows down rather than stopping when the allowance is gone — a slow Nextcloud
gets a top-up, a dead one gets a cancellation.
- instance_traffic keeps one row per instance per month. Proxmox counters are
cumulative since the VM last started, so usage is the difference between two
samples, and a counter that went backwards means a restart, not a refund.
- Outbound is what counts: inbound is free at our providers and egress is what
Hetzner's 20 TB per server applies to.
- CollectInstanceTraffic samples every 15 minutes, warns once per threshold
(80/95 %) rather than on every run, and at 100 % limits the VM's NIC via
Proxmox — released again as soon as the customer tops up or the month rolls
over.
- The dashboard gets a full-width band (it throttles the service, so it is not
a tile among tiles) with the top-up offer right next to the warning.
- Bytes are formatted in SI units now: allowances are computed in SI, so
dividing by 1024 made a 1000 GB plan read as "931 GB".
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
- plans gain seats + performance class; customer views show storage/seats/
performance/features, no raw vCPU/RAM (admin keeps specs)
- billing: scoped wire:target + wire:key so one purchase no longer spins all
- chart island: line-colour->transparent gradient for filled line datasets;
MRR / backups / invoices bar charts converted to gradient line
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
nexxo