Commit Graph

7 Commits (feature/host-bootstrap)

Author SHA1 Message Date
nexxo 8ca0d4d257 Say the same thing to the customer, the register and the bank
tests / pest (push) Failing after 8m5s Details
tests / assets (push) Successful in 25s Details
tests / release (push) Has been skipped Details
Five places where the product told somebody a figure that nothing behind
it produced.

**The invoice page showed five invoices nobody was ever issued.** A mock
that outlived its purpose: CP-2026-0003 to CP-2026-0007, a prefix
belonging to no configured series, all "paid", a spend curve from 179 to
198 € and a next charge of 198 € on 01.08.2026 — behind
['auth','verified','customer.active'], so every signed-in customer saw
it. Their real invoices existed in `invoices`, were rendered as PDFs and
mailed to them, and appeared nowhere in the portal at all. The page now
lists their own documents, newest first, with the numbers, dates and
totals off the frozen snapshot, a Storno marked as one, and a download.
The PDF route resolves the document against the signed-in customer in
the query — a URL anybody can type is not made private by not printing
it. No next charge and no chart: nothing here computes what Stripe will
take next cycle, and a figure nobody has worked out is worse than a
blank space.

**The setup fee was quoted everywhere and charged nowhere.** On the
price sheet, on the booking page, set by the operator in the console —
and CompanyProfile::setupFeeCents() had no reader outside the two
sentences that quoted it. It is charged now, as a second non-recurring
line on the same checkout session, which Stripe puts on the initial
invoice only. `orders.setup_fee_cents` records how much of the charge it
was, so the whole total still goes back on a withdrawal while the
register holds the PACKAGE's charge against the contract price and the
invoice prints the fee as a line of its own. The booking page was also
quoting the fee NET under the same sentence the website quotes GROSS —
99,00 against 118,80 — and now quotes what will be taken.

**An upgrade click cancelled a booked downgrade and delivered nothing.**
Nothing in this application marks a cart order paid, so the customer
traded a downgrade they had genuinely booked for a cart line that would
never be fulfilled. The booking now stands until the upgrade actually
lands on the contract, where ApplyPlanChange clears it. The fulfilment
seam is reachable for every type that can be paid — a module and a
storage pack book through BookAddon, which was the missing path from a
paid order to a SubscriptionAddon and left AddonPrices,
SyncStripeAddonItems and clupilot:end-cancelled-addons with no caller
behind a payment. A paid traffic pack logs an error rather than pretending:
the metered allowance is a standing count of packs while a top-up is sold
for one month, and which of the two is meant is not a guess to make here.
That no path to `paid` exists yet is now stated in both places rather
than in one.

**The proof register called correct charges wrong.** expected_gross_cents
used the CUSTOMER's rate, which is zero under reverse charge, against
the domestic gross Stripe actually took — so matches_catalogue was false
for every EU business sale charged exactly the advertised amount, and
for every renewal on a contract with a module, which was held against
`price_cents` alone. It compares against TaxTreatment::chargedCents()
and against the whole term now. Where no money moved, charged and the
flag are null instead of the expected figure agreeing with itself, and a
plan change records the terms with the pro-rata figures in the snapshot
rather than money that arrives again on Stripe's proration invoice.

**The seller's own VAT id was on the invoice, unlabelled**, between the
register number and the court. Labelled — and the footer's composition
moved out of the TCPDF method, because inside one the only way to read
what it says is to render a PDF and un-subset its fonts.

One test enshrined a figure the code does not produce: a reverse-charge
purchase recorded with no charged amount, asserting 17900/0/17900, where
OpenSubscription always passes the charged figure and a real one records
21480/0/21480. Another asserted that an upgrade click cancels a booked
downgrade.

Full suite: 1676 passed.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 01:30:24 +02:00
nexxo 8440266ed3 Stop charging for a service that has ended
Nothing in this application could cancel a Stripe subscription — there was
no such method on the client at all. So a customer who cancelled and a
consumer who withdrew both stayed subscribed, the card went on being
charged every month, and every one of those payments arrived as
invoice.paid, drew a real number out of the gapless Austrian series and
mailed the PDF, for a machine that had been switched off. Indefinitely.

StripeClient::cancelSubscription() closes the first half, with the timing
passed explicitly at the call site — CANCEL_AT_PERIOD_END for a
cancellation, because the customer keeps the term they paid for, and
CANCEL_IMMEDIATELY for a withdrawal, because that unwinds the contract and
the whole amount has just gone back. The immediate form states prorate and
invoice_now as false rather than inheriting them: a credit note of Stripe's
beside our own Storno would be the same money twice.

The second half is ApplyStripeBillingEvent::owesADocument(). Refusing every
invoice on a cancelled contract would lose the legitimate final one — the
cycle for a term the customer really did use, unpaid, dunned for three
weeks and settled after the contract ended. So the question is not when the
payment landed but what it is for: an invoice whose billed period STARTED
before the contract ended is documented, one whose period begins at or
after that moment is not. Neither is a contract marked cancelled with no
date, nor an invoice with no period, because a number handed out in error
can never be withdrawn while a missing document can still be issued. The
register entry is written either way — the money moved, and that is where an
operator finds what has to go back.

A cancellation also took its date from the order date plus MONTHS, whatever
the term said, so a yearly customer who cancelled in March lost the nine
months they had already paid for. It reads current_period_end now, which
Stripe keeps current for both terms; the month-walk survives only for a
machine with no contract behind it, where nothing records a term at all.
Stripe is asked first and our rows are written only if it agreed: a
cancellation we could not make effective is the defect above wearing a
"gekündigt" label on the settings page, and a cancellation has no deadline,
so being asked to try again costs nobody anything.

A withdrawal cancelled the OPENING invoice only, found by invoices.order_id
— which a renewal and a module document leave null on purpose. A storage
pack booked on day three and withdrawn from on day ten was therefore
neither cancelled nor refunded. Every charge inside the window is covered
now, one Storno per document and one refund per payment, each against the
payment that actually took it: a single refund of the total against the
opening PaymentIntent is what Stripe would have refused for exceeding it,
and one idempotency key for the whole withdrawal would have had Stripe
replay the first refund's answer for the second.

StartCustomerProvisioning::resume() opened a missing contract and returned,
and the only production call to IssueInvoice::forOrders() is after the order
commits — so a worker killed in between cost that customer their invoice for
good, silently, with nothing anywhere sweeping for it. resume() finishes that
work too, guarded by the invoice already filed against the order and by
invoices.sent_at, so however often Stripe redelivers it comes out as one
invoice, one number, one mail. The order confirmation stays on the first
pass alone: it has nothing to stamp.

subscriptions.cancel_requested_at is new because the billing half of the
application had no way to tell a cancelled contract from an untouched one.
Deliberately not a status: until the term runs out this is a paying
customer, which is the distinction EndInstanceService is built around, and
`cancelled_at` beside it still means the day it genuinely ended.

clupilot:verify-vat-ids is scheduled monthly on the first, and its docblock
no longer points at a note in routes/console.php that never existed. Reverse
charge rested on a one-off VIES answer, a withdrawn registration keeps
earning rate 0 for ever, and the unpaid VAT on those invoices is the
seller's — so the cadence is the width of that window, and the first of the
month is the rhythm the return is filed on.

Two tests that proved nothing are now about behaviour. SettingsTest asserted
service_ends_at was not null, a column the code had just written and which
the broken monthly arithmetic satisfied exactly as well as the right answer;
it states the yearly date, the contract's own record and the order to Stripe.
EndInstanceServiceTest travelled to whatever value the implementation had
computed, so it recomputed the code instead of checking it, and never looked
at billing at all; the boundary is a literal date now and the money stopping
is asserted beside the address coming down.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 00:52:19 +02:00
nexxo 8f1630ba91 Bill a booked module every month, and put it on the invoice
A module was never an item on the Stripe subscription, so it was charged in
the month it was booked and never again. And the renewal document was written
from our own contract snapshot, so it would not have said so even if the money
had been taken. Two halves of one fault, closed together.

Modules are items now. stripe:sync-catalogue mirrors a Product and a Price per
module on both terms — a Stripe Price carries its own interval, and a booking
frozen at an older figure needs its own Price, so they are keyed by module,
amount, currency and interval in stripe_addon_prices. Booking adds an item with
always_invoice: prorated by days AND charged there and then, which is the
invoice the owner wants for a module booked mid-term. A second storage pack is
a quantity on one item, not a second item. Cancelling takes the item off with
no proration — no credit, and the next cycle is simply smaller — while the
module itself is kept until the period end on subscription_addons.cancels_at
and ended by clupilot:end-cancelled-addons.

Documents are built from Stripe's own invoice lines. Stripe is what charged the
customer; a document assembled from our figures would state a sum that is not
the one taken. So every paid Stripe invoice gets one document with one number,
idempotent on stripe_invoice_id — a cycle carrying package and every module
together, a mid-period booking carrying just its prorated line, an upgrade
carrying its proration. Only the wording is ours: each line is named from the
catalogue rather than printed as a Price id, and a line nobody can name stays on
the document under Stripe's own description and is logged. The checkout's own
invoice is still the one exception; that purchase already has a document.

Stripe being away never undoes a booking that has already reached the machine.
The failure is parked on the contract in stripe_addon_sync and swept by the
same clupilot:sync-stripe-subscriptions that retries a plan change, which finds
its work from the bookings themselves rather than from the marker. A granted
contract has no Stripe subscription and is not touched at all.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 20:22:02 +02:00
nexxo 35b312d5ef Invoice every renewal, and tell Stripe when the package changes
Two things Stripe was doing on its own, without us.

**A renewal produced no invoice and no mail.** InvoiceMail went out from
exactly one place — the first purchase — so a customer paying every month
for a year received one invoice, for month one. Stripe already says when
the money lands: invoice.paid with billing_reason subscription_cycle. What
was missing was the document.

A renewal has no Order behind it, and one was not invented for the
occasion: an Order is something a customer bought, and writing a purchase
nobody made would corrupt the record of what they have actually ordered.
IssueInvoice::forBilledPeriod() issues from the CONTRACT instead, at its
frozen net price, for the term Stripe billed. Idempotent against the Stripe
invoice id, which is unique in the database rather than checked in PHP —
and because the number is drawn inside the same transaction as the row, a
redelivery takes its number back with it and the series keeps its sequence.
Nothing in the paperwork can fail the webhook: issuing and mailing are both
caught and logged, exactly as confirmByMail() does.

Only a cycle renewal gets a document. The checkout's own invoice already
has one; an upgrade's proration was worked out against Stripe's boundaries
and would not match a document written from our snapshot; a charge raised
by hand is for something this catalogue cannot describe. All three stay in
the register, and are logged once as money no document of ours covers.

**After a plan change, Stripe went on billing the old price.** There was no
way to move a subscription onto another price at all, so a customer who
upgraded paid for the smaller package every month afterwards. The client
can now swap one, the item id it needs is learnt from Stripe's own events
(and asked for once, for contracts older than the column), and the
behaviour is chosen per direction: an upgrade settles immediately, so the
cycle invoice stays exactly the contract price the renewal document states;
a downgrade lands at the period boundary and settles nothing.

A granted contract has no Stripe subscription and is left untouched. A
change that reaches the machine and not Stripe is never rolled back — it is
parked on the contract with the error and the behaviour it needed, logged
as an error, and retried hourly by clupilot:sync-stripe-subscriptions.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 19:35:15 +02:00
nexxo 8f2252e81b Book a downgrade for a date that cannot move, and sell a module once
Two ways of charging a customer for something they did not get.

A downgrade was due when `subscriptions.current_period_end` said so, and
Stripe pushes that column forward on every renewal. So a downgrade booked in
March was deferred to the end of April by April's renewal, and to the end of
May by May's — each time by a whole term, and each time the customer was
billed again for the package they had asked to leave. The due date was being
re-derived from a moving target on every scheduler tick.

It is decided once now, at the moment the customer decides, and stamped onto
the contract: `pending_plan` and `pending_effective_at`, the two columns that
have been in the schema since the first migration and were written by nothing
at all. The shop stamps them, PlanChange reads them instead of the period end
when a move is already booked, and clupilot:apply-due-plan-changes finds
contracts by the stamped date rather than orders by a date it recomputes.

The order stays what it always was — the customer's own record of the request,
what the cart shows them and what they remove to change their mind — so it is
still consumed with the change, and removing it unbooks the change. What it no
longer does is decide when. A second downgrade replaces the first rather than
queueing behind it; an upgrade clears one, or it would come due months later
and undo the bigger package; a contract cancelled before the date takes the
booking with it; and a customer with no contract can no longer place a
downgrade at all, which was accepted before and could never be carried out.

A booked change is now visible where the contract is read: on the plan card in
the portal, because the cart entry disappears when it is paid for and the
booking does not, and on the customer row in the console, because that is
where an operator answers "what is this customer on".

The second defect is the same money in one step: BookAddon guarded duplicates
per ORDER — the unique index on (order_id, addon_key) — so two orders for the
same module on one contract both went through. A stale tab or a double click
bought priority support twice.

But storage is deliberately sold in packs, and AddonCatalogue sums the
quantities for exactly that reason, so "refuse the second" is only right for
some of them. Which is which is declared beside each price in
config/provisioning.php (`sold_as`), because it is a commercial decision about
each module and not something to infer from a key: storage is a quantity;
off-site backups are on or off, support is prioritised or it is not, Collabora
Pro is one licence, and a machine answers to one own domain. An undeclared
module counts as an entitlement — the cheaper of the two mistakes — and a test
refuses to let one ship undeclared.

Enforced in the action, where the portal, the console's grant screen and a
webhook all pass, with the sentence the customer is shown rather than a
developer's. A retried webhook for the SAME order still gets its one booking
back; that is one purchase arriving twice, not two purchases. The portal stops
offering what would be refused — booked, or already waiting in the cart — and
goes on offering the pack.

What is missing is on the Stripe side and is not invented here: nothing moves
the subscription's item onto the new Price, so the renewal after a plan change
still bills the old plan at Stripe. StripeClient only creates and archives
catalogue objects, and swapping a price also needs the subscription ITEM id,
which nothing stores.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 17:51:37 +02:00
nexxo 8c3a79e258 fix(billing): hold only what cannot be matched, and let migrations roll back
Two findings from reviewing all five phases together rather than one at a time.

The webhook held every event a handler answered `null` to — but `null` also
means "already recorded" and "deliberately skipped", which is every checkout's
own invoice and every redelivered renewal. Their contract is right there, so
`replayHeldFor()` could never come back for them, and ordinary Stripe traffic
silted up the holding area until the weekly prune. It now holds only what it
genuinely cannot match — and if the contract appeared in the meantime, applies
the event instead of dropping it: the creation race is narrow, but losing a
cancellation to it would leave us serving someone who had left.

Also fixes a rollback that predates this work and blocks `migrate:fresh` on
MariaDB entirely: dropping the unique index on customers.user_id fails while
the foreign key added one migration earlier still depends on it. Verified by
building all 33 migrations from nothing on MariaDB, rolling every one of them
back, and building them again.

458 tests green. Codex clean on the full branch diff.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-26 13:57:11 +02:00
nexxo 0560ae743d feat(billing): Stripe owns the billing cycle, we own capability
A Product per plan family and a Price per priced row of a published version,
plus the four subscribed webhook events that were arriving and being ignored.

`stripe:sync-catalogue` mirrors the catalogue. Idempotent twice over: a stored
id is skipped, and each call carries an idempotency key derived from our own
row, so a crash between Stripe creating a Price and us recording its id gives
back the same object rather than a second one. That matters more here than
usual — a Stripe Price cannot be edited or deleted, so a duplicate is
permanent. Drafts are not synced at all: a version that has promised nothing
has no business in a price list. --dry-run shows what would be created.

The webhook now handles invoice.paid, invoice.payment_failed,
customer.subscription.updated and customer.subscription.deleted. It never
re-derives an amount: the invoice is the authority for what was charged, and
recomputing it from our catalogue would produce a second, disagreeing answer.
A failed payment is recorded and nothing else — Stripe runs the dunning
schedule, and cutting a customer off on the first failure would punish an
expired card as though it were a refusal to pay.

Only a cycle renewal moves the term on. Stripe also sends paid invoices for
prorations and manual charges, and the checkout's own invoice — which is
already in the register as the purchase, and would otherwise double every
customer's first payment.

Stripe does not guarantee delivery order, which is the source of most of the
care here:
- state changes are judged and written in one transaction with the row held,
  so two deliveries cannot both pass a check made on a stale copy;
- an older event never overwrites a newer one, with a rank breaking ties
  between events sharing a second — their timestamps have one-second
  resolution, and a failed attempt and its successful retry routinely do;
- a term is never shortened, and an ended contract is never revived;
- an event for a contract that does not exist yet is HELD and replayed the
  moment it appears, rather than acknowledged and forgotten. A cancellation
  dropped that way would leave us serving someone who had already left. Held
  rows that never match are pruned after a week.

Register entries are keyed by what they are about — the invoice, the attempt,
the subscription — with a unique index doing the work, because a check two
concurrent deliveries can both pass is not idempotency.

PlanChange is now documented as the preview shown before someone confirms, not
the invoice: Stripe's proration accounts for tax, existing credit and the exact
second the change lands, and ours cannot.

Not run against the live account — `stripe:sync-catalogue` creates objects that
cannot be deleted, so that is the owner's call. The dry run lists 12.

457 tests green. Codex review clean after seven rounds.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-26 13:36:28 +02:00