9 Commits (main)
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a9f15449c6 | Mahnwesen: Sperre und Freigabe, zusammen gebaut | |
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9304382f62 | Mahnwesen: Fall, Zeitplan und Gebuehrenstufen | |
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8ca0d4d257 |
Say the same thing to the customer, the register and the bank
tests / pest (push) Failing after 8m5s
Details
tests / assets (push) Successful in 25s
Details
tests / release (push) Has been skipped
Details
Five places where the product told somebody a figure that nothing behind it produced. **The invoice page showed five invoices nobody was ever issued.** A mock that outlived its purpose: CP-2026-0003 to CP-2026-0007, a prefix belonging to no configured series, all "paid", a spend curve from 179 to 198 € and a next charge of 198 € on 01.08.2026 — behind ['auth','verified','customer.active'], so every signed-in customer saw it. Their real invoices existed in `invoices`, were rendered as PDFs and mailed to them, and appeared nowhere in the portal at all. The page now lists their own documents, newest first, with the numbers, dates and totals off the frozen snapshot, a Storno marked as one, and a download. The PDF route resolves the document against the signed-in customer in the query — a URL anybody can type is not made private by not printing it. No next charge and no chart: nothing here computes what Stripe will take next cycle, and a figure nobody has worked out is worse than a blank space. **The setup fee was quoted everywhere and charged nowhere.** On the price sheet, on the booking page, set by the operator in the console — and CompanyProfile::setupFeeCents() had no reader outside the two sentences that quoted it. It is charged now, as a second non-recurring line on the same checkout session, which Stripe puts on the initial invoice only. `orders.setup_fee_cents` records how much of the charge it was, so the whole total still goes back on a withdrawal while the register holds the PACKAGE's charge against the contract price and the invoice prints the fee as a line of its own. The booking page was also quoting the fee NET under the same sentence the website quotes GROSS — 99,00 against 118,80 — and now quotes what will be taken. **An upgrade click cancelled a booked downgrade and delivered nothing.** Nothing in this application marks a cart order paid, so the customer traded a downgrade they had genuinely booked for a cart line that would never be fulfilled. The booking now stands until the upgrade actually lands on the contract, where ApplyPlanChange clears it. The fulfilment seam is reachable for every type that can be paid — a module and a storage pack book through BookAddon, which was the missing path from a paid order to a SubscriptionAddon and left AddonPrices, SyncStripeAddonItems and clupilot:end-cancelled-addons with no caller behind a payment. A paid traffic pack logs an error rather than pretending: the metered allowance is a standing count of packs while a top-up is sold for one month, and which of the two is meant is not a guess to make here. That no path to `paid` exists yet is now stated in both places rather than in one. **The proof register called correct charges wrong.** expected_gross_cents used the CUSTOMER's rate, which is zero under reverse charge, against the domestic gross Stripe actually took — so matches_catalogue was false for every EU business sale charged exactly the advertised amount, and for every renewal on a contract with a module, which was held against `price_cents` alone. It compares against TaxTreatment::chargedCents() and against the whole term now. Where no money moved, charged and the flag are null instead of the expected figure agreeing with itself, and a plan change records the terms with the pro-rata figures in the snapshot rather than money that arrives again on Stripe's proration invoice. **The seller's own VAT id was on the invoice, unlabelled**, between the register number and the court. Labelled — and the footer's composition moved out of the TCPDF method, because inside one the only way to read what it says is to render a PDF and un-subset its fonts. One test enshrined a figure the code does not produce: a reverse-charge purchase recorded with no charged amount, asserting 17900/0/17900, where OpenSubscription always passes the charged figure and a real one records 21480/0/21480. Another asserted that an upgrade click cancels a booked downgrade. Full suite: 1676 passed. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com> |
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8440266ed3 |
Stop charging for a service that has ended
Nothing in this application could cancel a Stripe subscription — there was no such method on the client at all. So a customer who cancelled and a consumer who withdrew both stayed subscribed, the card went on being charged every month, and every one of those payments arrived as invoice.paid, drew a real number out of the gapless Austrian series and mailed the PDF, for a machine that had been switched off. Indefinitely. StripeClient::cancelSubscription() closes the first half, with the timing passed explicitly at the call site — CANCEL_AT_PERIOD_END for a cancellation, because the customer keeps the term they paid for, and CANCEL_IMMEDIATELY for a withdrawal, because that unwinds the contract and the whole amount has just gone back. The immediate form states prorate and invoice_now as false rather than inheriting them: a credit note of Stripe's beside our own Storno would be the same money twice. The second half is ApplyStripeBillingEvent::owesADocument(). Refusing every invoice on a cancelled contract would lose the legitimate final one — the cycle for a term the customer really did use, unpaid, dunned for three weeks and settled after the contract ended. So the question is not when the payment landed but what it is for: an invoice whose billed period STARTED before the contract ended is documented, one whose period begins at or after that moment is not. Neither is a contract marked cancelled with no date, nor an invoice with no period, because a number handed out in error can never be withdrawn while a missing document can still be issued. The register entry is written either way — the money moved, and that is where an operator finds what has to go back. A cancellation also took its date from the order date plus MONTHS, whatever the term said, so a yearly customer who cancelled in March lost the nine months they had already paid for. It reads current_period_end now, which Stripe keeps current for both terms; the month-walk survives only for a machine with no contract behind it, where nothing records a term at all. Stripe is asked first and our rows are written only if it agreed: a cancellation we could not make effective is the defect above wearing a "gekündigt" label on the settings page, and a cancellation has no deadline, so being asked to try again costs nobody anything. A withdrawal cancelled the OPENING invoice only, found by invoices.order_id — which a renewal and a module document leave null on purpose. A storage pack booked on day three and withdrawn from on day ten was therefore neither cancelled nor refunded. Every charge inside the window is covered now, one Storno per document and one refund per payment, each against the payment that actually took it: a single refund of the total against the opening PaymentIntent is what Stripe would have refused for exceeding it, and one idempotency key for the whole withdrawal would have had Stripe replay the first refund's answer for the second. StartCustomerProvisioning::resume() opened a missing contract and returned, and the only production call to IssueInvoice::forOrders() is after the order commits — so a worker killed in between cost that customer their invoice for good, silently, with nothing anywhere sweeping for it. resume() finishes that work too, guarded by the invoice already filed against the order and by invoices.sent_at, so however often Stripe redelivers it comes out as one invoice, one number, one mail. The order confirmation stays on the first pass alone: it has nothing to stamp. subscriptions.cancel_requested_at is new because the billing half of the application had no way to tell a cancelled contract from an untouched one. Deliberately not a status: until the term runs out this is a paying customer, which is the distinction EndInstanceService is built around, and `cancelled_at` beside it still means the day it genuinely ended. clupilot:verify-vat-ids is scheduled monthly on the first, and its docblock no longer points at a note in routes/console.php that never existed. Reverse charge rested on a one-off VIES answer, a withdrawn registration keeps earning rate 0 for ever, and the unpaid VAT on those invoices is the seller's — so the cadence is the width of that window, and the first of the month is the rhythm the return is filed on. Two tests that proved nothing are now about behaviour. SettingsTest asserted service_ends_at was not null, a column the code had just written and which the broken monthly arithmetic satisfied exactly as well as the right answer; it states the yearly date, the contract's own record and the order to Stripe. EndInstanceServiceTest travelled to whatever value the implementation had computed, so it recomputed the code instead of checking it, and never looked at billing at all; the boundary is a literal date now and the money stopping is asserted beside the address coming down. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com> |
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8f1630ba91 |
Bill a booked module every month, and put it on the invoice
A module was never an item on the Stripe subscription, so it was charged in the month it was booked and never again. And the renewal document was written from our own contract snapshot, so it would not have said so even if the money had been taken. Two halves of one fault, closed together. Modules are items now. stripe:sync-catalogue mirrors a Product and a Price per module on both terms — a Stripe Price carries its own interval, and a booking frozen at an older figure needs its own Price, so they are keyed by module, amount, currency and interval in stripe_addon_prices. Booking adds an item with always_invoice: prorated by days AND charged there and then, which is the invoice the owner wants for a module booked mid-term. A second storage pack is a quantity on one item, not a second item. Cancelling takes the item off with no proration — no credit, and the next cycle is simply smaller — while the module itself is kept until the period end on subscription_addons.cancels_at and ended by clupilot:end-cancelled-addons. Documents are built from Stripe's own invoice lines. Stripe is what charged the customer; a document assembled from our figures would state a sum that is not the one taken. So every paid Stripe invoice gets one document with one number, idempotent on stripe_invoice_id — a cycle carrying package and every module together, a mid-period booking carrying just its prorated line, an upgrade carrying its proration. Only the wording is ours: each line is named from the catalogue rather than printed as a Price id, and a line nobody can name stays on the document under Stripe's own description and is logged. The checkout's own invoice is still the one exception; that purchase already has a document. Stripe being away never undoes a booking that has already reached the machine. The failure is parked on the contract in stripe_addon_sync and swept by the same clupilot:sync-stripe-subscriptions that retries a plan change, which finds its work from the bookings themselves rather than from the marker. A granted contract has no Stripe subscription and is not touched at all. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com> |
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35b312d5ef |
Invoice every renewal, and tell Stripe when the package changes
Two things Stripe was doing on its own, without us. **A renewal produced no invoice and no mail.** InvoiceMail went out from exactly one place — the first purchase — so a customer paying every month for a year received one invoice, for month one. Stripe already says when the money lands: invoice.paid with billing_reason subscription_cycle. What was missing was the document. A renewal has no Order behind it, and one was not invented for the occasion: an Order is something a customer bought, and writing a purchase nobody made would corrupt the record of what they have actually ordered. IssueInvoice::forBilledPeriod() issues from the CONTRACT instead, at its frozen net price, for the term Stripe billed. Idempotent against the Stripe invoice id, which is unique in the database rather than checked in PHP — and because the number is drawn inside the same transaction as the row, a redelivery takes its number back with it and the series keeps its sequence. Nothing in the paperwork can fail the webhook: issuing and mailing are both caught and logged, exactly as confirmByMail() does. Only a cycle renewal gets a document. The checkout's own invoice already has one; an upgrade's proration was worked out against Stripe's boundaries and would not match a document written from our snapshot; a charge raised by hand is for something this catalogue cannot describe. All three stay in the register, and are logged once as money no document of ours covers. **After a plan change, Stripe went on billing the old price.** There was no way to move a subscription onto another price at all, so a customer who upgraded paid for the smaller package every month afterwards. The client can now swap one, the item id it needs is learnt from Stripe's own events (and asked for once, for contracts older than the column), and the behaviour is chosen per direction: an upgrade settles immediately, so the cycle invoice stays exactly the contract price the renewal document states; a downgrade lands at the period boundary and settles nothing. A granted contract has no Stripe subscription and is left untouched. A change that reaches the machine and not Stripe is never rolled back — it is parked on the contract with the error and the behaviour it needed, logged as an error, and retried hourly by clupilot:sync-stripe-subscriptions. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com> |
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8f2252e81b |
Book a downgrade for a date that cannot move, and sell a module once
Two ways of charging a customer for something they did not get. A downgrade was due when `subscriptions.current_period_end` said so, and Stripe pushes that column forward on every renewal. So a downgrade booked in March was deferred to the end of April by April's renewal, and to the end of May by May's — each time by a whole term, and each time the customer was billed again for the package they had asked to leave. The due date was being re-derived from a moving target on every scheduler tick. It is decided once now, at the moment the customer decides, and stamped onto the contract: `pending_plan` and `pending_effective_at`, the two columns that have been in the schema since the first migration and were written by nothing at all. The shop stamps them, PlanChange reads them instead of the period end when a move is already booked, and clupilot:apply-due-plan-changes finds contracts by the stamped date rather than orders by a date it recomputes. The order stays what it always was — the customer's own record of the request, what the cart shows them and what they remove to change their mind — so it is still consumed with the change, and removing it unbooks the change. What it no longer does is decide when. A second downgrade replaces the first rather than queueing behind it; an upgrade clears one, or it would come due months later and undo the bigger package; a contract cancelled before the date takes the booking with it; and a customer with no contract can no longer place a downgrade at all, which was accepted before and could never be carried out. A booked change is now visible where the contract is read: on the plan card in the portal, because the cart entry disappears when it is paid for and the booking does not, and on the customer row in the console, because that is where an operator answers "what is this customer on". The second defect is the same money in one step: BookAddon guarded duplicates per ORDER — the unique index on (order_id, addon_key) — so two orders for the same module on one contract both went through. A stale tab or a double click bought priority support twice. But storage is deliberately sold in packs, and AddonCatalogue sums the quantities for exactly that reason, so "refuse the second" is only right for some of them. Which is which is declared beside each price in config/provisioning.php (`sold_as`), because it is a commercial decision about each module and not something to infer from a key: storage is a quantity; off-site backups are on or off, support is prioritised or it is not, Collabora Pro is one licence, and a machine answers to one own domain. An undeclared module counts as an entitlement — the cheaper of the two mistakes — and a test refuses to let one ship undeclared. Enforced in the action, where the portal, the console's grant screen and a webhook all pass, with the sentence the customer is shown rather than a developer's. A retried webhook for the SAME order still gets its one booking back; that is one purchase arriving twice, not two purchases. The portal stops offering what would be refused — booked, or already waiting in the cart — and goes on offering the pack. What is missing is on the Stripe side and is not invented here: nothing moves the subscription's item onto the new Price, so the renewal after a plan change still bills the old plan at Stripe. StripeClient only creates and archives catalogue objects, and swapping a price also needs the subscription ITEM id, which nothing stores. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com> |
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8c3a79e258 |
fix(billing): hold only what cannot be matched, and let migrations roll back
Two findings from reviewing all five phases together rather than one at a time. The webhook held every event a handler answered `null` to — but `null` also means "already recorded" and "deliberately skipped", which is every checkout's own invoice and every redelivered renewal. Their contract is right there, so `replayHeldFor()` could never come back for them, and ordinary Stripe traffic silted up the holding area until the weekly prune. It now holds only what it genuinely cannot match — and if the contract appeared in the meantime, applies the event instead of dropping it: the creation race is narrow, but losing a cancellation to it would leave us serving someone who had left. Also fixes a rollback that predates this work and blocks `migrate:fresh` on MariaDB entirely: dropping the unique index on customers.user_id fails while the foreign key added one migration earlier still depends on it. Verified by building all 33 migrations from nothing on MariaDB, rolling every one of them back, and building them again. 458 tests green. Codex clean on the full branch diff. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com> |
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0560ae743d |
feat(billing): Stripe owns the billing cycle, we own capability
A Product per plan family and a Price per priced row of a published version, plus the four subscribed webhook events that were arriving and being ignored. `stripe:sync-catalogue` mirrors the catalogue. Idempotent twice over: a stored id is skipped, and each call carries an idempotency key derived from our own row, so a crash between Stripe creating a Price and us recording its id gives back the same object rather than a second one. That matters more here than usual — a Stripe Price cannot be edited or deleted, so a duplicate is permanent. Drafts are not synced at all: a version that has promised nothing has no business in a price list. --dry-run shows what would be created. The webhook now handles invoice.paid, invoice.payment_failed, customer.subscription.updated and customer.subscription.deleted. It never re-derives an amount: the invoice is the authority for what was charged, and recomputing it from our catalogue would produce a second, disagreeing answer. A failed payment is recorded and nothing else — Stripe runs the dunning schedule, and cutting a customer off on the first failure would punish an expired card as though it were a refusal to pay. Only a cycle renewal moves the term on. Stripe also sends paid invoices for prorations and manual charges, and the checkout's own invoice — which is already in the register as the purchase, and would otherwise double every customer's first payment. Stripe does not guarantee delivery order, which is the source of most of the care here: - state changes are judged and written in one transaction with the row held, so two deliveries cannot both pass a check made on a stale copy; - an older event never overwrites a newer one, with a rank breaking ties between events sharing a second — their timestamps have one-second resolution, and a failed attempt and its successful retry routinely do; - a term is never shortened, and an ended contract is never revived; - an event for a contract that does not exist yet is HELD and replayed the moment it appears, rather than acknowledged and forgotten. A cancellation dropped that way would leave us serving someone who had already left. Held rows that never match are pruned after a week. Register entries are keyed by what they are about — the invoice, the attempt, the subscription — with a unique index doing the work, because a check two concurrent deliveries can both pass is not idempotency. PlanChange is now documented as the preview shown before someone confirms, not the invoice: Stripe's proration accounts for tax, existing credit and the exact second the change lands, and ours cannot. Not run against the live account — `stripe:sync-catalogue` creates objects that cannot be deleted, so that is the owner's call. The dry run lists 12. 457 tests green. Codex review clean after seven rounds. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com> |