3 Commits (main)

Author	SHA1	Message	Date
nexxo	1056dddc62	Take the address by field, fix the customer type, ask why they leave ... **The billing address was one textarea**, so what landed in it was whatever somebody typed: a postcode on the street line, a city with no postcode, no country at all. It is four fields now — street, postcode, town, country — in the customer's settings and in the console's customer editor, which had its own free-text copy of the same field and would have had an operator's correction silently reverted the next time the customer saved. `customers.billing_address` is neither dropped nor parsed: guessing which line of an existing block is the street would put a postcode where a street belongs on a document nobody can correct afterwards. It becomes the COMPOSED form, rewritten from the fields on every save, so IssueInvoice and everything else that reads it keep working, and a record nobody has re-saved keeps the block it always had. **The customer type is fixed once it is on record.** It decides the fourteen-day right of withdrawal, and a business able to set itself to "Privatperson" on this page is a business able to withdraw from a contract it may not withdraw from. Registration asks the question; this page reports the answer, and saveProfile refuses to answer it a second time — in the component, not by hiding a radio, because a form that hides a control has never stopped anybody who can post to /livewire/update. A record created before the question existed may still be given one, once. The panel is a fact rather than a form now, which is also what was odd about it, and the sentence about who has the right of withdrawal is gone. **Cancelling asks why.** A reason from a fixed list, required, with a note beside it that "Sonstiges" cannot go without — the one fact worth having about a departure, asked at the only moment the customer is looking at the question. It lands on the contract (`cancel_reason`, `cancel_reason_note`). And where the fourteen days are still running, the dialogue offers the WITHDRAWAL as a way out of itself rather than as one more reason inside it: withdrawing ends the service the same day and sends the whole amount back, cancelling keeps the term that was paid for, and somebody entitled to the first should not lose it by taking the second unasked. A business is never offered it — WithdrawalRight answers that, not the template. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-30 16:41:32 +02:00
nexxo	f02e86769b	Charge the price the website shows, and hand a withdrawal back in full ... Stripe was charging the catalogue's NET figure while the document added the domestic rate on top: a customer quoted 214,80 paid 179,00 and was then invoiced for VAT nobody had collected. Under para 11(12) UStG that VAT is owed to the tax office whether or not it ever arrived, so every document issued created a liability against revenue that did not contain it. The Stripe Price now carries the GROSS figure. price_cents stays net - it is frozen onto every contract and PlanChange prorates against it, so redefining it would corrupt every pro-rata sum ever computed. Only the amount at the till moved, and it is formed by the one call TaxTreatment already answers for the price sheet and for the invoice, so displayed, charged and invoiced cannot drift apart. Stripe's automatic_tax is deliberately not used. TaxTreatment is the single tax authority here, and a second rate computed by Stripe would take 19 % from a German consumer while our document said 20 %. A Stripe Price cannot be edited, so a changed figure means a new Price and the old one archived - which stops it being SOLD and leaves every subscription already on it billing the old amount for ever. stripe:reprice-subscriptions is the second half, and a command of its own because it touches live money. A withdrawing consumer is refunded in full, as the owner decided. That is more generous than FAGG para 16 requires, and it makes the express-request consent the statute hinges on irrelevant - so the gate is gone rather than left looking load-bearing. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 22:42:02 +02:00
nexxo	6d7c2bdf35	Ask whether they are a consumer, and let one change their mind ... Three things the product owed its customers and did not have. **Who is on the other side.** There was no consumer/business flag anywhere, and `vat_id` was standing in for one — which it cannot: a business without a VAT number is an ordinary small business, and a consumer with one does not exist. It is asked at sign-up now, correctable in the portal, and NULL where nobody has been asked. Unknown is read as CONSUMER everywhere it decides a right, because that mistake costs us a refund while the other one takes a statutory right away from somebody who has it. Reverse charge asks the recorded type instead of the number: an explicit consumer is charged the domestic rate whatever `vat_id` says — previously they were not, and anyone could zero their own VAT by getting a number verified. An unrecorded type still falls back to the verified number, so no contract that is already running changes rate. **The fourteen-day right of withdrawal** (FAGG, §312g BGB), for consumers only, at every door: the window is stamped on the contract when it is concluded, the customer exercises it from the portal, an operator records one that arrived by telephone or post, and both go through one action that refuses a business customer on the server rather than by hiding a card. The money follows the paperwork rather than being computed beside it. The invoice is cancelled by a Storno with its own gapless number — nothing is ever edited or deleted — a new invoice states the pro-rata value of the service actually delivered (FAGG §16, by days over the term paid for), and the refund is exactly the difference between the two documents. Where the consumer never expressly asked for the service to begin at once, they owe nothing and the whole amount goes back. `StripeClient::refund()` is new, keyed so a retry cannot send the money twice. The service ends through EndInstanceService and the `cancellation_scheduled` machinery that was already there. **The cancel button for modules.** BookAddon::cancelAtPeriodEnd() had no caller in the interface at all, so a customer could book a recurring charge in two clicks and had no way to stop it. It is on the module card now, with the date it runs until and a way back while the cancellation is still pending — and putting a module back settles nothing, because the term it was cancelled for was paid for in advance. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 21:06:06 +02:00