Three places where the product said one thing and did another.
**Nothing could restart a virtual machine.** ProxmoxClient had startVm and no
way to stop anything, so `restart_required_since` — set by every plan change
that grows a running guest — could only ever be cleared by a resize step that
happened to find the machine stopped, which nothing in the product could
arrange. A paid upgrade's cores and RAM could stay unreached for the life of the
contract, and the cloud page's "Neu starten" was a toast.
There is now a `restart` pipeline: shutdown, start, wait for the agent, confirm.
A shutdown and a start rather than a reboot, because only a cold boot makes qemu
read the VM definition again — a reset would take the machine round and bring it
back exactly as small as it was. The shutdown is a REQUEST, bounded at ten
minutes, and there is no escalation: ProxmoxClient deliberately does not expose
Proxmox's forceStop, because the guest is a Nextcloud and cutting power to a
database mid-write to apply a CPU change trades an inconvenience for a restore
from backup. A guest that ignores ACPI for ten minutes fails the run instead, and
a person decides what happens to it.
`restart_required_since` is cleared by the last step, from what the RUNNING guest
reports (`cpus`/`maxmem`) — not by the button, and not by the run merely
finishing. A machine that comes back smaller than it was sold fails the run.
Started by App\Actions\RestartInstance, which re-checks authorisation itself
rather than trusting a hidden button: an operator holding the new
`instances.restart` may restart anything, a portal user their own machine and
nothing else. Refused while another run is in flight against the same order.
Confirmed in a modal on both sides (R23), addressed by uuid (R11).
**Existing instances had no storage quota.** ApplyStorageQuota reaches new and
changed machines; everything built before it kept the whole disk whatever it had
paid for, and nothing recorded which was which. `instances.quota_applied_gb` is
now what the guest was actually told, written by the step only after the occ call
succeeds — so "sold" and "enforced" are separate facts and can be compared.
`clupilot:apply-quotas` sweeps the estate: one `quota` run per instance through
the same step the pipelines use, skipping what it should and saying why, a no-op
once an allowance is enforced, and inert under --dry-run. Deliberately NOT
scheduled — a nightly sweep would quietly cover for the pipeline step the day it
stopped working, which is how the original hole survived this long.
**A Traefik router was never torn down.** TraefikWriter::remove() had no caller
anywhere. What was missing was the moment: ConfirmCancelPackage wrote a date into
`service_ends_at` and nothing ever went back to it, so every route this platform
ever wrote was written for good — pointing at a guest address the host is free to
reassign. `clupilot:end-due-services` (hourly) keeps that appointment through
App\Actions\EndInstanceService. "Ended" means cancellation_scheduled AND
`service_ends_at` passed, never the day a cancellation is scheduled: that
customer has paid to the end of the term and is working in it. The DNS record
goes with the route — it is in our zone, pointing at a host that serves other
people, which is the shape of every subdomain takeover there has ever been. The
customer's own domain is in their zone and is not ours to touch; the virtual
machine is left alone, because the cancellation flow promises a data export first
and destroying disks is not this change's decision.
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
PlanChange could say what a move would cost and whether it was allowed, and
that was all it could do. Billing::purchase() wrote an upgrade order and
nothing ever consumed it: same snapshot, same machine, same quota. A customer
could pay for a bigger package and receive nothing.
ApplyPlanChange is now the single place a change lands — it moves the contract
onto the target's current version, writes one register row, settles the custom
domain, and starts a run that resizes the machine. Applying the same order
twice is a no-op, enforced by a unique event key rather than by a check two
callers could both pass.
Two things a plan change must not do, and now does not. A disk is never shrunk
— Proxmox cannot, so the QUOTA shrinks instead, which is what was sold anyway.
And a live machine is never rebooted as a side effect: cores and RAM are
written, and where they need a restart the instance says so where an operator
and the customer can both see it.
The storage allowance also joins the build pipeline. ApplyStorageQuota was
written for plan changes and ran only there, so a brand-new customer still got
no quota at all — quota_gb reached the instance row and stopped, and every
package delivered the whole disk. The test guarding that pipeline only counted
its steps, which is how a list missing the one step that makes a package's
storage real stayed green for its whole life. It now names the step.
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
Customers can now see what they have used and what is left, and the service
slows down rather than stopping when the allowance is gone — a slow Nextcloud
gets a top-up, a dead one gets a cancellation.
- instance_traffic keeps one row per instance per month. Proxmox counters are
cumulative since the VM last started, so usage is the difference between two
samples, and a counter that went backwards means a restart, not a refund.
- Outbound is what counts: inbound is free at our providers and egress is what
Hetzner's 20 TB per server applies to.
- CollectInstanceTraffic samples every 15 minutes, warns once per threshold
(80/95 %) rather than on every run, and at 100 % limits the VM's NIC via
Proxmox — released again as soon as the customer tops up or the month rolls
over.
- The dashboard gets a full-width band (it throttles the service, so it is not
a tile among tiles) with the top-up offer right next to the warning.
- Bytes are formatted in SI units now: allowances are computed in SI, so
dividing by 1024 made a 1000 GB plan read as "931 GB".
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
- Clone recovery: once the lock clears but the task ref is lost, destroy the
possibly-incomplete VM and re-clone instead of advancing onto it.
- applyFirewall clears existing rules before adding, so retries don't accumulate
duplicate Proxmox firewall entries.
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
- Clone recovery polls until the VM lock clears instead of advancing onto a
possibly-incomplete clone.
- RegisterBackup/RegisterMonitoring create the local row BEFORE the run-resource
breadcrumb, so a crash between them can't leave the row permanently missing.
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
- ConfigureCloudInit sets cores/memory from the plan (not the template default).
- RegisterBackup uses a deterministic Proxmox job id (ignore-exists) + firstOrCreate.
- RegisterMonitoring is idempotent by URL + firstOrCreate — no duplicate schedules
or monitors after a crash/retry.
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
- applyFirewall sets policy_in=DROP so only 80/443 are exposed.
- Capacity/placement account for disk_gb (the real VM allocation), not the
smaller Nextcloud user quota — no systematic overcommit.
- CloudReady sent synchronously again; the step retries on mail failure with the
password preserved (no lost credential in a failed queue job).
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
- CreateCustomerAdmin puts OC_PASS on the docker invocation (survives the &&).
- RegisterBackup creates a real vzdump job via ProxmoxClient::createBackupJob.
- RegisterMonitoring registers via a new MonitoringClient service (interface +
fake + http). Both persist the external id [E] before the breadcrumb, so
acceptance reflects a real registration, not a fabricated row.
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
The Proxmox guest agent execs a program directly; our compound commands
(cd/&&/pipes/redirects/env) need an explicit shell.
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
- Clone: recover via vmExists() when the task ref was lost, instead of
re-cloning the reserved vmid (which Proxmox rejects).
- Deploy: persist the DB password ENCRYPTED before compose up and reuse it on
retry, so a crash can't regenerate a mismatching credential.
- Complete: gate credential delivery on a credentials_sent breadcrumb so a
retry after a crash doesn't re-send the email.
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
- RunRunner returns early for a waiting run whose next_attempt_at is in the
future, so stale/duplicate jobs can't bypass backoff.
- RegisterCapacity takes the largest VM-capable datastore instead of summing
overlapping pools (local + local-lvm), preventing placement overcommit.
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
- CreateAutomationToken now bootstraps the pveum role/user/token over the
authenticated SSH session (a fresh host has no API token yet); ProxmoxClient
is read-only in A.
- ConfigureWireguard re-verifies the handshake on the idempotent replay path,
never advancing over a dead tunnel.
- PhpseclibRemoteShell treats a missing SSH exit status as failure (255).
- connectWithKey verifies the pinned host key fingerprint on later logins.
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
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