The pipeline re-resolved config('provisioning.plans') by order.plan, so the
subscription snapshot protected a customer's price but not their machine:
shrinking a plan resized an existing customer's VM on its next run. Nothing
created a subscription either, so closing this meant opening the contract at
purchase and pointing provisioning at it.
- OpenSubscription freezes the catalogue onto a subscription when a checkout
is paid; StartCustomerProvisioning calls it inside the order transaction.
- CustomerStep::plan() reads the frozen snapshot. ValidateOrder and
ReserveResources fail closed with no_subscription rather than falling back
to the catalogue, which is the bug itself.
- template_vmid joins the snapshot so a re-clone cannot pick up a blueprint
published after the sale. Deliberately outside FROZEN: it is how we build
the machine, not a term the customer is owed, and a dead template must be
replaceable without cancelling a contract.
- TrafficMeter reads the allowance off the contract too — cutting a plan's
traffic was otherwise enough to start throttling someone who bought more.
- The migration backfills contracts for orders that already bought something,
reconstructed from what was actually delivered where an instance exists,
and adopts an existing order-less contract instead of opening a second.
Orders paid in a currency the catalogue cannot price get none, matching the
checkout path.
price_cents stays the catalogue's NET price, which is what PlanChange
prorates against — not Order::amount_cents, which holds Stripe's GROSS total.
Reconciling the two belongs to the proof register and Stripe (phases 4/5).
Also pins STRIPE_WEBHOOK_SECRET blank in phpunit.xml: the operator's real
secret was reaching the suite from .env and rejecting every unsigned test
payload, which is why 7 webhook tests failed before any of this.
Verified in the browser: with team traffic cut from 3000 to 500 GB in the
catalogue, the customer's portal still shows 3 TB.
373 tests green. Codex review clean after three rounds.
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
Defaulting missing netin/netout to zero reset the baseline, so the next real
sample added the entire cumulative counter again — a customer throttled for
traffic that was counted twice. Such a sample is skipped and logged now.
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
Tying the release to the creation of the new month's row meant a single failed
call was never retried: the row exists from then on, and the current period
looks unthrottled, so nothing could detect the stale NIC limit. A customer would
have stayed slow for a whole month they had paid for. Checked on every sample
now, with a test that makes the first release fail.
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
Two from Codex:
- A throttled instance kept its NIC limit into the new month: the new period
row starts unthrottled, so neither branch of enforce() fired and nothing ever
took the limit off. A customer would have stayed slow through a month they
had already paid for.
- PublicSiteGate exempted livewire/* wholesale. That endpoint is shared by the
console and the portal, so a signed-in customer could keep driving portal
components — billing included — while the portal was supposed to be offline.
Operators pass the normal check anyway, which is all the console needed.
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
Customers can now see what they have used and what is left, and the service
slows down rather than stopping when the allowance is gone — a slow Nextcloud
gets a top-up, a dead one gets a cancellation.
- instance_traffic keeps one row per instance per month. Proxmox counters are
cumulative since the VM last started, so usage is the difference between two
samples, and a counter that went backwards means a restart, not a refund.
- Outbound is what counts: inbound is free at our providers and egress is what
Hetzner's 20 TB per server applies to.
- CollectInstanceTraffic samples every 15 minutes, warns once per threshold
(80/95 %) rather than on every run, and at 100 % limits the VM's NIC via
Proxmox — released again as soon as the customer tops up or the month rolls
over.
- The dashboard gets a full-width band (it throttles the service, so it is not
a tile among tiles) with the top-up offer right next to the warning.
- Bytes are formatted in SI units now: allowances are computed in SI, so
dividing by 1024 made a 1000 GB plan read as "931 GB".
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>