Commit Graph

14 Commits (69a9322a4efb1af9d10026363c0b20db55403ad2)

Author SHA1 Message Date
nexxo b32c6fc33f Sell the year as well as the month, and say what it saves
Both prices have existed since the catalogue did — one `plan_prices` row
per term, each with its own Stripe Price, and the checkout has taken a
`term` all along. Nothing ever sent one. The shop showed the monthly
figure, the order page posted no term, and the yearly Price sat there
being paid for by nobody.

**The console asks for free months, not a second price.** It used to take
the yearly TOTAL as its own free-form figure, so nothing in the system
knew WHY 588 belonged to a package costing 49 a month — and no page could
say "zwei Monate gratis" without a person working it out again and writing
it somewhere it would then drift. Now: the monthly price and how many of
the twelve months are free. The total is derived from the two
(PlanVersions::yearlyCents), previewed live on the form, and written to
the catalogue from the same arithmetic.

`free_months` sits on the VERSION, beside the capabilities publication
freezes, because that is what it is — part of the terms a customer bought.
The migration reads it back out of the prices that already exist rather
than defaulting to nought: an installation selling twelve-for-ten must not
lose that on a deploy. Only an exact division counts; a hand-negotiated
yearly figure keeps its amount and simply goes unexplained.

**The customer chooses.** A switch on the order page and on the public
sheet, both figures rendered and one shown, so switching costs no request.
The headline stays "per month" in either term — a yearly total as one big
number reads as five times dearer at a glance — with the amount actually
taken, the net figure, the months free and what twelve monthly payments
would have cost underneath. The form posts the term the customer was
looking at, and the checkout picks that term's Stripe Price.

The billing card now says which term is running. It states a monthly
figure whatever the term, so a yearly customer was reading a number that
never appears on a statement.

Also: **a Blade comment must never spell a directive.** Blade compiles
what is inside `{{-- --}}` too — the comment is stripped from the output,
but its directives are compiled on the way there. A comment explaining why
the parenthesised php directive had been avoided produced exactly the open
PHP tag it warned about, and the rest of the file was swallowed as PHP
source: no exception, no warning, the page one block short. That is how
the term switch vanished after being written. BladeCommentsTest scans for
the forms that open a tag.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 15:44:35 +02:00
nexxo 9da1358802 Stop charging VAT to the customers who owe us none
A verified EU business outside Austria gets reverse charge — rate 0, no VAT
line, the note on the invoice — and was still charged 214,80 € for a 179,00 €
package, because one Stripe Price carried the domestic gross for everybody.
There is no VAT line on their document to reclaim, so it was a flat 20 %
surcharge on exactly the customers who read their invoices, and the document
then stated the whole 214,80 € as net at 0 %, so they self-accounted their own
VAT on a base a fifth too large.

A Stripe Price can ask who is buying after all: there are two per sellable
thing now, the domestic gross and the bare net, both live on one Product, and
the checkout picks by TaxTreatment. The rule is Austria B2B 20 %, other EU B2B
without VAT — a domestic business still pays the gross, reclaims it as input
tax, and the price on the website is still the price charged for them.

- stripe:sync-catalogue mints and archives both halves of every pair, per plan
  and per module; `reverse_charge` on stripe_plan_prices/stripe_addon_prices
  says which is which, and joining it on subscriptions.stripe_price_id says
  which one a running contract is billed on. A rate change moves the gross
  Price and leaves the net one alone, because the net owes nothing to the rate.
- A status that changes after the sale converges: a verification (or a lapse)
  makes stripe:reprice-subscriptions move the contract onto the other Price
  with PRORATE_NONE, because the term is already paid for. The module items
  follow the same way.
- Downstream follows: the invoice total equals what was taken, the proof
  register expects the figure this customer is actually charged (so a correct
  reverse-charge sale is no longer flagged as a mismatch, and an overcharged
  one is), the setup fee obeys the same rule, and the booking page quotes what
  it will charge.
- StripeClient gained activatePrice(). Archived Prices were brought back in our
  own table and left inactive at Stripe, so a rate that moved and moved back
  pointed the catalogue at a Price no checkout could be opened for.

An unverified number is still charged the gross — an unchecked string must
never be a discount — and where the net Price is missing the checkout refuses
rather than reaching for the domestic one.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 02:15:41 +02:00
nexxo 8ca0d4d257 Say the same thing to the customer, the register and the bank
tests / pest (push) Failing after 8m5s Details
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Five places where the product told somebody a figure that nothing behind
it produced.

**The invoice page showed five invoices nobody was ever issued.** A mock
that outlived its purpose: CP-2026-0003 to CP-2026-0007, a prefix
belonging to no configured series, all "paid", a spend curve from 179 to
198 € and a next charge of 198 € on 01.08.2026 — behind
['auth','verified','customer.active'], so every signed-in customer saw
it. Their real invoices existed in `invoices`, were rendered as PDFs and
mailed to them, and appeared nowhere in the portal at all. The page now
lists their own documents, newest first, with the numbers, dates and
totals off the frozen snapshot, a Storno marked as one, and a download.
The PDF route resolves the document against the signed-in customer in
the query — a URL anybody can type is not made private by not printing
it. No next charge and no chart: nothing here computes what Stripe will
take next cycle, and a figure nobody has worked out is worse than a
blank space.

**The setup fee was quoted everywhere and charged nowhere.** On the
price sheet, on the booking page, set by the operator in the console —
and CompanyProfile::setupFeeCents() had no reader outside the two
sentences that quoted it. It is charged now, as a second non-recurring
line on the same checkout session, which Stripe puts on the initial
invoice only. `orders.setup_fee_cents` records how much of the charge it
was, so the whole total still goes back on a withdrawal while the
register holds the PACKAGE's charge against the contract price and the
invoice prints the fee as a line of its own. The booking page was also
quoting the fee NET under the same sentence the website quotes GROSS —
99,00 against 118,80 — and now quotes what will be taken.

**An upgrade click cancelled a booked downgrade and delivered nothing.**
Nothing in this application marks a cart order paid, so the customer
traded a downgrade they had genuinely booked for a cart line that would
never be fulfilled. The booking now stands until the upgrade actually
lands on the contract, where ApplyPlanChange clears it. The fulfilment
seam is reachable for every type that can be paid — a module and a
storage pack book through BookAddon, which was the missing path from a
paid order to a SubscriptionAddon and left AddonPrices,
SyncStripeAddonItems and clupilot:end-cancelled-addons with no caller
behind a payment. A paid traffic pack logs an error rather than pretending:
the metered allowance is a standing count of packs while a top-up is sold
for one month, and which of the two is meant is not a guess to make here.
That no path to `paid` exists yet is now stated in both places rather
than in one.

**The proof register called correct charges wrong.** expected_gross_cents
used the CUSTOMER's rate, which is zero under reverse charge, against
the domestic gross Stripe actually took — so matches_catalogue was false
for every EU business sale charged exactly the advertised amount, and
for every renewal on a contract with a module, which was held against
`price_cents` alone. It compares against TaxTreatment::chargedCents()
and against the whole term now. Where no money moved, charged and the
flag are null instead of the expected figure agreeing with itself, and a
plan change records the terms with the pro-rata figures in the snapshot
rather than money that arrives again on Stripe's proration invoice.

**The seller's own VAT id was on the invoice, unlabelled**, between the
register number and the court. Labelled — and the footer's composition
moved out of the TCPDF method, because inside one the only way to read
what it says is to render a PDF and un-subset its fonts.

One test enshrined a figure the code does not produce: a reverse-charge
purchase recorded with no charged amount, asserting 17900/0/17900, where
OpenSubscription always passes the charged figure and a real one records
21480/0/21480. Another asserted that an upgrade click cancels a booked
downgrade.

Full suite: 1676 passed.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 01:30:24 +02:00
nexxo f02e86769b Charge the price the website shows, and hand a withdrawal back in full
tests / pest (push) Failing after 9m21s Details
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Stripe was charging the catalogue's NET figure while the document added the
domestic rate on top: a customer quoted 214,80 paid 179,00 and was then invoiced
for VAT nobody had collected. Under para 11(12) UStG that VAT is owed to the tax
office whether or not it ever arrived, so every document issued created a
liability against revenue that did not contain it.

The Stripe Price now carries the GROSS figure. price_cents stays net - it is
frozen onto every contract and PlanChange prorates against it, so redefining it
would corrupt every pro-rata sum ever computed. Only the amount at the till
moved, and it is formed by the one call TaxTreatment already answers for the
price sheet and for the invoice, so displayed, charged and invoiced cannot drift
apart.

Stripe's automatic_tax is deliberately not used. TaxTreatment is the single tax
authority here, and a second rate computed by Stripe would take 19 % from a
German consumer while our document said 20 %.

A Stripe Price cannot be edited, so a changed figure means a new Price and the
old one archived - which stops it being SOLD and leaves every subscription
already on it billing the old amount for ever. stripe:reprice-subscriptions is
the second half, and a command of its own because it touches live money.

A withdrawing consumer is refunded in full, as the owner decided. That is more
generous than FAGG para 16 requires, and it makes the express-request consent the
statute hinges on irrelevant - so the gate is gone rather than left looking
load-bearing.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 22:42:02 +02:00
nexxo 7265799881 Quote what a person pays, and tab the settings page
tests / pest (push) Failing after 7m50s Details
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Prices. The sheet quoted net, which is the wrong number for one of its
two readers: a private customer has no way to add 20 % in their head and
no business being surprised by it at checkout. The gross figure is now
the big one, with the net underneath for a company's books, and the same
rule applies to the module prices further down — a sheet that quotes the
package with VAT and the module without it is a sheet whose numbers
cannot be added up. The rate is the one on the Finance page, the same one
an invoice uses; a percentage written into the template would be the
second source that makes the two disagree.

"zzgl. einmaliger Einrichtung" had run for months without ever naming a
figure, which leaves a visitor knowing only that there is one. It is a
field on the Finance page now and prints with the price. Zero removes the
sentence — and the comparison card that listed the fee as the honest
downside of the offer — rather than admitting to a cost that is not
charged.

Layout. Four packages in 1120px left each card 202px of text, which is
what broke "Bereitstellung in 2-3 Werktagen" over two lines and made the
cards look pressed against each other. The pricing section is wider than
the rest of the page (only it: the reading columns elsewhere are narrow
on purpose, a price sheet is four columns that must be comparable at a
glance), the gap between cards is larger, and the delivery line is short
enough to fit with whitespace-nowrap to keep it that way.

Navigation. VPN moves from Betrieb to System: the tunnel is not a task of
the day, it is how the console reaches the estate at all.

Settings. The page had grown to three headed sections in one column with
the operator's own password somewhere in the middle. It is tabbed now,
and two-factor enrolment is one of the tabs instead of a menu entry of
its own — it is a setting, and it was the one thing an operator had to
leave this page to change about their own access. Same component, no
second copy of the enrolment logic; it still answers at its own route
because RequireOperatorTwoFactor sends an operator there who may not open
anything else yet, this page included.

The open tab lives in the query string, so a reload, a bookmark and the
back button all land where the operator was. That matters here more than
elsewhere: the installation tab refreshes itself while an update runs,
and a tab kept only in the component would drop them back to the first
one mid-deployment.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 19:18:10 +02:00
nexxo ec8675861e Take the order, park it, and say when it will be delivered
tests / pest (push) Failing after 7m44s Details
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A paid order that no host has room for used to FAIL at the reservation
step. The customer has paid by then, so that turned a sale into an
incident and left somebody holding money against nothing. The estate is
finite and booked thick, so "no host has room right now" is an ordinary
Tuesday — it means a machine has to be bought, which takes days.

So the order waits instead. poll(), not retry(): the wait is measured in
days and must not eat the run's attempt budget. It only fails after
PARK_DAYS (14) — long enough to buy, rack and onboard a server over a
weekend, short enough that a forgotten order surfaces instead of waiting
for ever.

Then say so, in the same words on both sides of the payment:

  - The price sheet marks each package "wird sofort ausgeliefert" or
    "Bereitstellung in 2-3 Werktagen", read from free capacity rather
    than written into the page.
  - The customer's own overview says their cloud is being prepared while
    it is parked, instead of a stepper standing still for two days under
    "wird eingerichtet" — which reads as broken.
  - The console front page shows the same per-package answer, so an
    operator can see what visitors are being promised.

And a capacity page for the decision that follows: who is waiting, what
the roomiest host still has, what the queue needs ("3x Start, 1x
Business" - the LARGEST parked package sets the minimum machine, because
an instance lives on one host), and what such a machine costs today from
the provider's live list. It orders nothing: buying a server is a
contract, and a bug in a capacity calculation must not sign one.

The operator can also say where each parked order goes. A pin is
honoured or it waits — never quietly redirected — because placing it
elsewhere answers a different question than the one they answered, and
they would find out from the finished instance.

Two things this shook out:

  - `current_step` is an INDEX into the pipeline, not the step's key, and
    it is cast to integer. `where('current_step', 'reserve_resources')`
    reads as correct and matches step 0 of EVERY pipeline instead. Both
    lookups go through HostCapacity::parkedRuns() now, which resolves the
    index and filters by pipeline.
  - The auction feed sends `hdd_hr` as a list, not a string. Casting it
    printed "Array" into the console and raised a warning that took the
    page down with it.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 18:50:46 +02:00
nexxo 6ef9b510ce Merge branch 'feat/plan-reopen'
# Conflicts:
#	app/Http/Controllers/LandingController.php
2026-07-29 16:20:07 +02:00
nexxo b3651a14be Decide who may have their own domain, and decide it in one place
tests / pest (push) Failing after 9m46s Details
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The domain page shipped with no access control at all: the `custom_domain`
plan feature was checked nowhere in the codebase, and every customer on
every package could point a domain at their instance. This is the owner's
rule, built as one authority that everything else asks.

  Start        impossible — not bookable, not upgradable, not offered
  Team         optional, via the `custom_domain` module
  Business     included, because the plan version carries the feature
  Enterprise   included, likewise

App\Services\Billing\CustomDomainAccess answers all of it: may this
contract use one, may it book the module, why not in words a customer can
be shown, what a downgrade would do to a domain they have, and — after a
change lands — making the state match. Read against the FROZEN plan
version, never today's catalogue, so a feature added to a package later
cannot reach into a contract signed before it.

Which packages cannot have one at all is an explicit list in
config/provisioning.php, beside the module's price. The catalogue cannot
answer it: plan versions model what a package HAS, and nothing models what
a package may BUY. Both available proxies are dishonest — "the lowest tier
on sale" hands the right to a grandfathered Start customer the day the
owner stops selling Start or adds something cheaper below it, and reading
it off `branding` would sell a domain to anyone allowed to upload a logo.
The config comment says so.

Enforced where it can be enforced today:

  - BookAddon refuses the module, with the sentence the customer is shown.
    GrantAddon now writes its synthetic order inside the transaction, so a
    refusal cannot leave a paid order for a module nobody got.
  - The portal drops the card where it cannot be booked and shows it as
    included where the package carries it — no price, no button.
  - Billing::purchase() re-checks, because a hidden button is markup.
  - DowngradeCheck reports the consequence beside the blockers, so the
    customer reads it above the button rather than after it: losing the
    domain (Team -> Start), or the choice (Business -> Team, where keeping
    it means booking the module).
  - PlanChange::settleCustomDomain() applies it once a change lands: the
    module stops being charged for and the instance goes back to its
    platform address. It clears the whole domain, not only the verified
    flag — clupilot:verify-domains re-reads every row that still has a
    domain and a token, and would switch it back on the next night.
  - The price sheet's own-domain row now reads dash / optional + price /
    included, from the same authority; the three cell states already
    existed and the view is unchanged.

STILL TO APPLY, ONCE THIS AND THE CUSTOM-DOMAIN BRANCH MEET — one line at
the top of App\Livewire\CustomDomain::mount(), which belongs to the other
session and is deliberately untouched here:

    abort_unless(app(\App\Services\Billing\CustomDomainAccess::class)->allowsCustomer($this->customer()), 403);

routes/web.php is left alone for the same reason. The mount() guard covers
the route and the component both; a middleware would only repeat it.

Follow-ups, named rather than built:

  - Nothing applies a plan change anywhere yet, so settleCustomDomain()
    has no caller. Whoever builds that must call it after the new contract
    opens, and must decide whether a booked module is carried onto the new
    contract — enforce() cancels the booking on the contract it is given.
  - Deactivation sets the state; it does not re-run provisioning. Traefik
    and Nextcloud's trusted_domains still name the old address until
    ConfigureDnsAndTls / ConfigureNextcloud run again.
  - App\Support\Navigation still shows the Domain tab to every customer;
    it can ask allowsCustomer() the same way.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 15:59:04 +02:00
nexxo 517606b4db Split the price sheet into what everyone gets, what differs, and what costs extra
One boolean matrix was carrying three different kinds of statement, and it
made all three unreadable.

Updates, backup and monitoring were a tick in every column — a comparison
that compares nothing — and the same promises were repeated in a prose line
under the table. They are now stated once, above it, together with the
platform address in the shape a customer will actually type
(ihrefirma.<zone>, from the configured zone) rather than as the phrase
"eigene Subdomain", which said nothing and was modelled as though an own
domain replaced it. Provisioning issues both.

Support was two independent booleans on one axis, so enterprise — which
carries the SLA and not the priority flag — rendered "Bevorzugter Support —"
beside team's tick: the top plan looking worse than the middle one. It is
one row of levels now, and a plan with neither shows Standard, because
standard support is a level and not an absence.

A cell had two states, so a dash meant both "you cannot have this" and "you
can have this for nine euros". There are three now, and the middle one
quotes AddonCatalogue — which is also how the modules we have been selling
all along finally appear on the page at all. Nothing is invented: where we
sell no module for a missing feature, the cell stays a dash.

custom_domain joins the module list at the owner's figure so the two plans
without it can be quoted a price instead of told no.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 15:25:20 +02:00
nexxo 8c105c17d6 Move each plan's marketing copy from the controller into the console
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Audience line and note were LandingController::COPY, a hardcoded array
keyed on exactly the four plan keys the seed migration created — a plan
made under any other key rendered with no copy at all. They move onto
the family for the same reason the recommendation mark does: they are a
stance about the product line, not a capability that changes with a
price, so they must not be frozen per version.

Backfilled in the migration from the controller's own strings, so the
public page prints exactly what it printed a moment ago. A family with
no copy yet renders without the audience line rather than an empty gap.

Feature labels (managed_updates, daily_backups, ...) stay in the
controller: they name catalogue features, not individual plans, so
there is no per-plan or per-version place to hang an editable
customer-facing label without re-introducing a shared feature table.
That table existed once and was deliberately removed when the plan
catalogue closed its pricing split-brain; bringing it back for wording
alone is a bigger, separate decision.
2026-07-29 14:31:44 +02:00
nexxo 17a6fabcc2 One wordmark, one typeface, and the address the server actually issues
tests / pest (push) Failing after 11m28s Details
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Reported as "logo and font are different everywhere" — maintenance page,
customer panel, console, homepage. They were. Counting them up: the site
header set the name in ink at -0.02em, the sidebar split it into "Clu" plus
an orange "Pilot", the sign-in plate set it white at a third size, the
customer two-factor page set it in MONO with no mark at all, the error pages
and the placeholder each inlined their own — and the maintenance screen had
no wordmark whatsoever. Nine surfaces, seven ideas of the brand.

There is one now: resources/views/components/ui/brand.blade.php. Mark plus
wordmark in one piece, in ink, with an optional muted "Cloud". No orange half
— that made the accent a permanent fixture instead of something used
sparingly. The four places that cannot use a Blade component (the two
self-contained pages, the error layout, the mail layout) inline it and are
held to the same shape by a test.

The typeface. The console loads IBM Plex through Vite; the 503 page has no
stylesheet at all, so the maintenance screen — the one page shown when
somebody is already worried — was rendering in the system sans. It declares
the fonts itself now. And the bold weight was missing from public/fonts
entirely: the placeholder and the error pages both asked for
ibm-plex-sans-latin-700-normal.woff2, which was not there. A @font-face
pointing at nothing fails silently, which is why nobody noticed.

The error pages carried the same two faults the placeholder shipped with: an
empty gradient tile where the mark belongs, and `gap` on an inline-flex row
spacing "Clu", "Pilot" and "Cloud" apart as three separate words.

And the price sheet promised "Adresse auf clupilot.cloud" — a domain the
company does not own — while provisioning was issuing addresses under
whatever CLUPILOT_DNS_ZONE says. It is assembled from that setting now, the
same reason the prices are read from the catalogue rather than typed into the
page.

welcome.blade.php removed: Laravel's leftover, reachable from no route.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 14:30:44 +02:00
nexxo 4ef5b9519c Let the owner mark one plan as recommended, from the console
Recommended lives on the plan family, not a version: it is a stance about
the product line ("which plan we point a visitor towards"), not a
capability that changes with a price, and freezing it per version would
make the mark silently vanish every time a new version publishes.

Setting a plan recommended clears whichever other plan carried the mark,
inside one transaction locking the whole table — two operators
recommending two different plans at once must not both win. The public
price sheet already had the highlighted-card treatment for this (it was
driven by a hardcoded "team" constant); it now reads the family instead.
2026-07-29 14:22:22 +02:00
Claude 30a80b6c15 Report the estate from the database, and print the traffic that is sold
Three console pages were fiction. The front page claimed 42 customers, 39
instances, four hosts named pve-fsn-1..3 and €7,842 a month, over a twelve-month
growth curve; the instance list held seven invented machines; the revenue page
reported churn and a trend for a business with no recorded history. All of it
was hard-coded. It read like a running company and measured nothing.

They now read the database. Two figures are gone rather than approximated —
the revenue trend, which needs a monthly history nobody records, and churn,
which needs a base the data cannot supply. ARR stays, labelled as the
projection it is. The green "all systems normal" badge is computed from the
notice list instead of asserted, and the notices themselves come from failed
runs, hosts reporting errors or gone quiet, and monitoring that is down.

Host load is the one number that had to agree with something else: placement
counts the VM disk allocation, ignores a failed instance that never got a VM,
and subtracts the host's reserve. A dashboard doing its own arithmetic would
show a host as comfortable while orders were already being refused on it, so it
uses the host's own accounting — with the filter moved into a scope both share,
and the sum preloaded so listing hosts stays one query.

The instance list drops the Nextcloud version column: that version is not
recorded anywhere, and a column filled with a plausible number is worse than no
column. Statuses the lifecycle writes but nobody had translated no longer
render as "admin.status.failed".

The price sheet also gains the included traffic, which the catalogue has always
carried and the page simply never printed.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-27 04:48:51 +02:00
Claude b844ff377d Rebuild the public site as a document, and read prices from the catalogue
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The marketing page was a generic centred hero in the system font stack: it
neither used the design system the console is built on nor looked like the
product it sells. Rebuilt around what CluPilot actually promises — security you
can produce evidence for — so the page reads as a controlled technical
document: a specification plate instead of a hero image, numbered sections, an
audit register with rhythm and proof per measure, and a price sheet rather than
floating cards. IBM Plex Serif joins Sans and Mono as the display voice, self
hosted as static files so the public page renders even without the Vite build.

The prices were written into the page by hand, and the page and the catalogue
had already drifted apart on three of four plans: the site advertised 249 € for
a plan the checkout charges 399 € for. The sheet now reads the catalogue, like
every other caller — including the currency, which is configurable and was also
hard-coded here.

The catalogue fails loudly on purpose; a public website must not. A broken or
overlapping catalogue is caught in the controller alone: the page still
renders, the sheet is replaced by "on request", and nobody is quoted a number
the checkout would not honour.

The sign-in and registration panels shared a copy-pasted orange gradient. They
now share one component and the same ink plate as the site, so the two halves
of the product no longer look like two companies.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-27 03:52:25 +02:00