Commit Graph

2 Commits (6b8412f0c394981c091fdba767fc2defe3627124)

Author SHA1 Message Date
nexxo d5b2612e24 Always name the host we are being served from, and stop promising a duration
tests / pest (push) Failing after 8m10s Details
tests / assets (push) Successful in 23s Details
tests / release (push) Has been skipped Details
── Why the domain list looked wrong ─────────────────────────────────────────
Reported three times, and it was not only the setting. The list came from
`admin_access.site_hosts` and the instance zone — and where SITE_HOST is not
configured, site_hosts is EMPTY. So an installation reached by a name nobody
wrote into the config listed ONLY the instance zone, and described it as the
customers' domain: the page a visitor opened to check our addresses omitted
the address they had just typed, and named the wrong thing as ours.

The host serving the request is now always in the list. It is the one address
that is true by construction and needs no configuration to be right.

(The zone itself is still one setting, and it is now clupilot.cloud on this
machine. On another installation it is Konsole → Integrationen → DNS-Zone.)

── The clock ────────────────────────────────────────────────────────────────
"Eine Zeit angeben geht nicht — wenn es fertig ist, ist es fertig." Correct,
and it was claimed three times over: an eyebrow saying "In 20 Minuten
betriebsbereit", a provisioning log with minute marks down the side, and a
closing line repeating it. A run waits on a hypervisor, on a certificate
authority and on DNS propagating. A customer who once waits forty minutes has
been told something untrue by their supplier, and the page cannot take it back.

What replaces it is what actually IS promised and kept: the order of the
steps, ticked off, numbered 1/5 to 5/5 — and then the sentence that answers
the real question behind "how long", which is not a number but "do I have to
sit here": you get an email with the address and the credentials when it is
ready.

The same claim is gone from the hero meta ("< 20 Min." → "automatisch"), from
the figure line ("20 Minuten bis zum Betrieb" → "0 Termine bis zum Start") and
from the FAQ, which now says outright that we do not name a duration and why.

Kept deliberately: the 45-minute training session and the three-to-seven
working days for setup. Those are appointments we schedule and commitments we
control, not predictions about a machine.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 17:10:06 +02:00
nexxo f8874f32ea Put customer instances on their own domain, and say which domains are ours
tests / pest (push) Failing after 8m1s Details
tests / assets (push) Successful in 20s Details
tests / release (push) Has been skipped Details
── The zone ────────────────────────────────────────────────────────────────
A fresh install now addresses customer instances under clupilot.cloud rather
than clupilot.com. Not branding: a Nextcloud is third-party software that
strangers sign in to, and on the same registrable domain as the portal it
shares cookie scope, document.domain and CAA with it. The same reason
googleusercontent.com and vercel.app exist.

Existing installations keep whatever the console says — the zone has been a
setting all along. `clupilot:check-zone <zone>` reports what a change would
touch before anything is touched: the DNS records, the monitoring targets,
the certificates and Nextcloud's trusted_domains all carry the old name and
the setting reaches none of them. With no instances in service it says so and
stops. Changing it later is a migration with an outage, and the command says
that too.

── Which addresses are ours ────────────────────────────────────────────────
A new public page at /sicherheit: the domains that belong to us, the rule for
reading an address bar, what we never do, and — the part that matters — what
to do if you have already typed your password into a copy of our sign-in
form. Change it, end every other session, change it wherever else you use it,
tell us. In that order.

Reachable without an account, deliberately: somebody who has just given their
password away is signed in nowhere, and the page they need cannot be behind
the thing they lost.

Linked from the three places a person is when the question comes up: every
mail footer (the mail is the vector), the sign-in form (this is the page a
phishing kit copies, so the real one says which host you are on), and the
site footer.

The domain list is DERIVED from configuration and keyed by what each domain
is for. A list typed into a page would eventually tell a customer that a
phishing domain is one of ours, or that one of ours is not — the same
two-sources-of-truth failure that had the price sheet promising an address on
a domain the company does not own. The operator console is deliberately
absent from it: naming it on a public page tells an attacker where to aim.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 16:03:13 +02:00