Availability is now counted from our own monitoring answers. Uptime Kuma knows
the figure, but the REST bridge in front of it only answers "healthy, yes or
no", and waiting for the bridge to grow an endpoint would have left the panel
without the number indefinitely. The sync already asks on a schedule; counting
the answers gives a percentage that is ours and explainable.
An unanswered check is not a failed one — the counter only moves when a real
answer arrived, so our monitoring going down does not become the customer's
outage on the one figure they are asked to trust. An instance nobody has ever
checked shows no availability rather than 100 %.
The downgrade path existed nowhere. Going down is not the mirror of going up:
it can ask an instance to hold more than the target plan allows. Smaller plans
are now listed even when they cannot be taken, with the obstacle in the
customer's own numbers — "you have 31 users, this package allows 10" — because
a greyed-out button that does not name what is in the way is the thing people
ring about. Storage is checked against the last real reading rather than the
contractual allowance, or anyone who once bought a large plan could never leave
it. The limit is re-checked in the action: a rule enforced only in markup is
not enforced.
And the smaller corrections from this round:
- The cloud tab carried a hardcoded "B" as the instance's initial, and the PHP
and MariaDB versions, which tell a tenant nothing they can act on.
- "EU — Serverstandort im Angebot festgehalten" under a label already reading
"Serverstandort" was two sentences saying nothing. It is the country.
- Support promised a reply "binnen 4 Std." with nothing behind it. What is true
everywhere else is an answer on the same working day.
- The actions column appeared even when no row in the table had an action.
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
Plans lived in config/provisioning.php, where the owner cannot reach them and
where a plan has no history. They now live in plan_families / plan_versions /
plan_prices — a name that never moves, what the plan WAS at a point in time,
and a price per version and term with its own Stripe Price id.
- Availability is computed on every read (available_from <= now < until,
half-open, UTC) plus a per-family sales kill switch. Nothing schedules a plan
into or out of sale: a job that fails to run is a plan that silently
misbehaves.
- Overlaps crash rather than resolve. currentVersion() uses sole(), and
scheduling takes a lock on the family and rejects an overlapping window —
two versions on sale at once would decide a customer's price by row order.
- A version is frozen from publication, not from first sale, and so is its
price: a checkout is not instant, and an amount edited between the session
opening and the webhook landing would contract someone at a price they were
never quoted. Repricing publishes a new version, as Stripe requires anyway.
- Neither a published version, its price, nor a family with customers can be
deleted, and a family key cannot be renamed. All of those would null the
provenance off existing contracts.
- Subscriptions and orders record plan_version_id. A historical reference
resolved by plan NAME hands back today's terms, which is the split-brain one
level up. A checkout that carried its version is honoured even after the
window closes — they paid for what they were shown.
Switched atomically and failing closed: config('provisioning.plans') and
plan_features are gone, and nothing falls back to them. A fallback would
resurrect a plan the owner had just switched off. The seed lives in the
migration, and PlanCatalogueTest pins what the config catalogue sold as the
shadow comparison. `php artisan plans:check` reports overlaps, gaps and
missing prices before a customer finds them.
Contract-backed displays, which were reading the live catalogue:
seat limits, the cloud card, the plan card, and admin MRR — the last three now
divide a yearly contract down via Subscription::monthlyPriceCents(), since all
three label the figure per month.
Two recovery gaps closed along the way: the order now commits before the
contract is opened (so a contract failure can never erase the record of a
payment), a Stripe retry repairs a missing contract and restarts a run stranded
with no_subscription, and TickProvisioning sweeps runs left pending by a crash
rather than only running/waiting ones.
402 tests green. Codex review clean after thirteen rounds. Verified in the
browser: portal, billing and console render unchanged off the new catalogue.
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
- ResolvesCustomer trait replaces 5 duplicated customer() lookups; portal actions
now SAY why nothing happened (operator accounts have no Customer) instead of
returning silently — the actual cause of 'dead buttons', '0/0 seats' and
'settings not saving' when signed in as admin
- portal layout: explicit notice for a login without a linked customer
- /cloud: per-instance maintenance badge + window details; seat note 'owner = seat 1'
- maintenance form: sectioned card, hints, placeholder, styled datetime fields,
grouped host picker with per-datacenter select-all + selection counter
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
- seat limit follows the active/cancelling package, not a newer inactive record
- suspend/reactivate toggle refuses closed accounts (terminal); closed shown in list
- factory emails use a large unique numeric space (safeEmail pool could collide
late in a full suite run)
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
- seats table + model; Users page manages team members (owner auto-created)
- invite respects plan seat allowance + dedupe; role change + revoke guarded
so the last owner can never be removed or demoted
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>