The capacity park could not survive its own first poll. ReserveResources
polls every 120 s and declared a maxDuration of 60, and RunRunner measures
a step's budget from a started_at it deliberately does not reset on a poll
— so every re-entry was ruled timed out before the body ran, a timeout
consumes an attempt, and five of them failed a paid order in about six
minutes. The fourteen-day promise, the console's capacity queue and the
"go and buy a server" workflow were unreachable code. maxDuration is now
the whole park plus one poll interval, and a test drives a park through
the runner rather than calling execute() directly, which is why this was
invisible.
Every guest occ call ran as root. `docker compose exec` defaults to root
and the Nextcloud image's console.php exits 1 unless the caller owns
config/config.php, so all five call sites were failing on every instance.
There is now one builder, App\Support\NextcloudOcc, and a test refuses a
second: nothing in app/ may spell the invocation out by hand. deploy/
update.sh had learned this for our own container and nobody carried it
across.
RunAcceptanceChecks was terminal on the first no. certReachable() answers
false for a connect timeout as readily as for a missing certificate, so
one bad second ended a finished, certified Nextcloud as a failed order
with the instance released. The probes retry now and the run still fails
for good with the probe's own reason once the budget is spent; the two
facts a retry cannot change stay terminal.
The in-flight guard asked whether anything was running, not whether it
would do the work. App\Provisioning\WorkInFlight asks the second question,
reading the step lists the runner executes: a domain proven during a
restart is routed, and a storage pack booked during an address run is
delivered instead of charged monthly and forgotten.
The address pipeline ran its steps in the wrong order for the direction it
exists for. Nextcloud before the router in `address` and `plan-change`, as
in `customer`, because a run that got the certificate and then failed left
the customer's own domain serving an untrusted-domain error under a valid
certificate while the portal called it live. Safe in both directions; the
reasoning is written above the pipeline.
A stale guest_ip could never be corrected. ConfigureDnsAndTls compared the
hostnames but never the backend, and nothing re-read the address after the
build. It now records and compares `routed_backend`, and ConfigureNetwork
joins the `restart` pipeline — a cold boot is what moves a DHCP lease — and
asks for the address to be re-applied when the guest has actually moved.
Also: HetznerDnsClient::upsertRecord read only the first page of a zone
that pages at 100, so past a hundred records it created a second A record
for the same name and the cloud was up about half the time; the console's
retry left a live customer's order in `provisioning` for ever for any
maintenance pipeline; and a revived run's first pass burned an attempt on a
timeout that had already happened, because the clause written for it used
`??=`.
Seven test sites wrote config('provisioning.plans.*'), a key that has not
existed since the catalogue moved into the database. Every write was a
no-op, so each test proved something other than its name: the missing
template, the two snapshot regressions and the grandfathered-price scenario
are now actually constructed, ValidateOrder's reasons are asserted rather
than only its type, and the end-to-end run checks that the quota step
delivered something.
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
Plans lived in config/provisioning.php, where the owner cannot reach them and
where a plan has no history. They now live in plan_families / plan_versions /
plan_prices — a name that never moves, what the plan WAS at a point in time,
and a price per version and term with its own Stripe Price id.
- Availability is computed on every read (available_from <= now < until,
half-open, UTC) plus a per-family sales kill switch. Nothing schedules a plan
into or out of sale: a job that fails to run is a plan that silently
misbehaves.
- Overlaps crash rather than resolve. currentVersion() uses sole(), and
scheduling takes a lock on the family and rejects an overlapping window —
two versions on sale at once would decide a customer's price by row order.
- A version is frozen from publication, not from first sale, and so is its
price: a checkout is not instant, and an amount edited between the session
opening and the webhook landing would contract someone at a price they were
never quoted. Repricing publishes a new version, as Stripe requires anyway.
- Neither a published version, its price, nor a family with customers can be
deleted, and a family key cannot be renamed. All of those would null the
provenance off existing contracts.
- Subscriptions and orders record plan_version_id. A historical reference
resolved by plan NAME hands back today's terms, which is the split-brain one
level up. A checkout that carried its version is honoured even after the
window closes — they paid for what they were shown.
Switched atomically and failing closed: config('provisioning.plans') and
plan_features are gone, and nothing falls back to them. A fallback would
resurrect a plan the owner had just switched off. The seed lives in the
migration, and PlanCatalogueTest pins what the config catalogue sold as the
shadow comparison. `php artisan plans:check` reports overlaps, gaps and
missing prices before a customer finds them.
Contract-backed displays, which were reading the live catalogue:
seat limits, the cloud card, the plan card, and admin MRR — the last three now
divide a yearly contract down via Subscription::monthlyPriceCents(), since all
three label the figure per month.
Two recovery gaps closed along the way: the order now commits before the
contract is opened (so a contract failure can never erase the record of a
payment), a Stripe retry repairs a missing contract and restarts a run stranded
with no_subscription, and TickProvisioning sweeps runs left pending by a crash
rather than only running/waiting ones.
402 tests green. Codex review clean after thirteen rounds. Verified in the
browser: portal, billing and console render unchanged off the new catalogue.
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
A cancelled subscription still reported an upgrade as allowed and priced it, so
a caller trusting that would have provisioned and billed a customer who had
already left. And any term string other than the two we support was silently
priced monthly while keeping the unknown value — a subscription whose price and
billing period disagree. Both are refused now.
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
Flooring the remaining time made an upgrade with under a day left cost nothing,
and an upgrade requested after the period had ended cost nothing while being
applied immediately — the bigger plan for free. Remaining time now rounds up
while any service is left, and an expired period defers the change to the next
term instead of pricing it at zero.
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
Once the term is over, the downgrade has to be allowed — otherwise the job that
is supposed to carry it out never can, and the change waits forever for a date
that has already passed.
And a grandfathered plan can be cheaper than the smaller plan costs today, which
made the goodwill credit negative: an invoice for the privilege of downgrading.
Clamped to zero.
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
With grandfathered prices the comparison inverts: a business plan bought when
it cost less than today's team plan would have treated a move to team as an
upgrade — charged immediately, while the customer loses resources. The plan's
rank is frozen with the rest of the snapshot and decides the direction; prices
only decide the amount.
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
The plan catalogue describes what we sell today; a customer who signed up last
year bought last year's terms. Every commercially relevant condition — price,
quotas, seats, the hardware behind the plan — is now frozen onto a subscription
at signup, and the model refuses to let any of it be rewritten afterwards. A
price rise applies to new subscriptions and cannot reach back into an existing
contract.
PlanChange holds the two rules, computed against the frozen price rather than
today's catalogue:
- Upgrading is immediate and pro rata: the new plan for the days left in the
paid term, minus what the old plan was worth over those same days. On the
last day of a month that is one day's difference, not a month's.
- Downgrading waits for the end of the term. A yearly customer bought a year
and can move down when it is up; a month is a month. A mid-term downgrade is
a goodwill decision, not a self-service button, and its credit covers only
the unused part of the difference.
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
nexxo