A paid order that no host has room for used to FAIL at the reservation
step. The customer has paid by then, so that turned a sale into an
incident and left somebody holding money against nothing. The estate is
finite and booked thick, so "no host has room right now" is an ordinary
Tuesday — it means a machine has to be bought, which takes days.
So the order waits instead. poll(), not retry(): the wait is measured in
days and must not eat the run's attempt budget. It only fails after
PARK_DAYS (14) — long enough to buy, rack and onboard a server over a
weekend, short enough that a forgotten order surfaces instead of waiting
for ever.
Then say so, in the same words on both sides of the payment:
- The price sheet marks each package "wird sofort ausgeliefert" or
"Bereitstellung in 2-3 Werktagen", read from free capacity rather
than written into the page.
- The customer's own overview says their cloud is being prepared while
it is parked, instead of a stepper standing still for two days under
"wird eingerichtet" — which reads as broken.
- The console front page shows the same per-package answer, so an
operator can see what visitors are being promised.
And a capacity page for the decision that follows: who is waiting, what
the roomiest host still has, what the queue needs ("3x Start, 1x
Business" - the LARGEST parked package sets the minimum machine, because
an instance lives on one host), and what such a machine costs today from
the provider's live list. It orders nothing: buying a server is a
contract, and a bug in a capacity calculation must not sign one.
The operator can also say where each parked order goes. A pin is
honoured or it waits — never quietly redirected — because placing it
elsewhere answers a different question than the one they answered, and
they would find out from the finished instance.
Two things this shook out:
- `current_step` is an INDEX into the pipeline, not the step's key, and
it is cast to integer. `where('current_step', 'reserve_resources')`
reads as correct and matches step 0 of EVERY pipeline instead. Both
lookups go through HostCapacity::parkedRuns() now, which resolves the
index and filters by pipeline.
- The auction feed sends `hdd_hr` as a list, not a string. Casting it
printed "Array" into the console and raised a warning that took the
page down with it.
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
A verified custom domain was reported as the customer's address by
Instance::address(), by the portal and by the credentials mail while
nothing on the platform routed it: the Traefik router's rule was
hard-coded to {subdomain}.{zone}. The address a customer was handed
answered nothing, and a withdrawn domain stayed in Nextcloud's
trusted_domains forever, because the only thing that ever wrote either
was the initial provisioning run.
- TraefikWriter::write() takes a LIST of hostnames under one stable
router name — the platform address always, the verified domain as
well when there is one. One file per instance, so a withdrawal is a
rewrite rather than a second thing somebody has to remember.
- ConfigureDnsAndTls records the custom domain's certificate instead of
waiting on it: it depends on an A record in the customer's own zone,
which may never appear, and must never fail a run. The platform
address keeps its 840s deadline. instances.domain_cert_ok tells
"proven" apart from "answering", and the portal now says which.
- ConfigureNextcloud deletes trusted_domains 2 when there is no verified
domain, so a withdrawn one stops being trusted.
- New `address` pipeline (those two steps) plus ReapplyInstanceAddress,
which starts one against the order and refuses to start a second while
any run is in flight. The route is rewritten when the hostname list
differs from what the router carries — not on route_written, which
would short-circuit exactly the case a re-apply exists for.
- Triggered where the address changes: verification flipping either way
in clupilot:verify-domains, the customer's own domain page, and
CustomDomainAccess::deactivate() on a package downgrade.
- A maintenance run no longer condemns its subject: an address run that
failed used to mark the order failed and release the live instance
with it.
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
Admin /admin/provisioning bound to real runs+steps (poll+admin.runs). Embedded
CustomerProvisioning card shows the logged-in customer their own run live
(per-customer StepAdvanced channel, email-bridged authz). Shared BuildsRunSteps.
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
nexxo