"Abmelden und neu registrieren" was advice that could not work. Signing out
frees nothing: the address is still held by the unique index, so registering
again with the address somebody meant fails — and every abandoned attempt
stayed in `users` for ever. Reported exactly that way, and it was right.
The button discards the account instead. Only an UNCONFIRMED one, and only
one with nothing behind it: the webhook creates a customer's login from a
paid checkout, so a user can sit on this page unconfirmed while already
having a contract, and deleting that is data loss dressed up as a
convenience. It refuses and says where to go. A confirmed account is closed,
not discarded — that is ConfirmCloseAccount, with an invoice history behind
it.
R23: confirmed in a modal. The modal mutates nothing; it dispatches the event
the page listens for, so the checks stay in the one place they already are
rather than being duplicated where they could drift.
And nothing has to be discarded by hand. clupilot:prune-unverified removes
registrations nobody confirmed after five days — long enough for somebody who
signed up on a Friday and found the mail in a spam folder on Monday, short
enough that a typo does not hold the correct address for a month. It skips a
confirmed account whatever its age, and any account with a customer record
behind it, matched on user_id AND on the address, because either link means
somebody is a customer. Every removal is logged with the address: a line that
disappears is what somebody asks about later, and a count answers nothing.
The deadline is said on the page as well as in the mail. Somebody who never
received the mail is looking at the page, and the deadline is the reason they
do not have to do anything about an attempt they abandon.
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
── The hole ────────────────────────────────────────────────────────────────
There was no password reset. Fortify's feature was commented out, so there
was no link on the sign-in form, no page and no route — a customer who forgot
their password was locked out of their own cloud until somebody opened a
shell. On a product whose selling point is that you can ring somebody, that
is a support call a week and an embarrassing one.
Two pages of ours under Fortify's route names (R1/R2), because with views off
Fortify registers only the POST endpoints. The mail is a Mailable in this
product's design rather than the framework's MailMessage: somebody who has
just been locked out is exactly the person a phishing mail is aimed at, and a
message that looks nothing like the rest of our post is one they cannot check
— ours carries the footer that names our domains.
Three decisions worth stating, each with a test:
The answer is identical whether the address is known or not. "No account with
that address" turns the form into a way of finding out who is a customer.
The reset kills every other session. Whoever knew the old password may still
be signed in somewhere, and a reset that leaves them there has fixed nothing.
It does NOT sign the visitor in. The link arrived by email, and a mailbox
somebody else can read would otherwise be a session somebody else gets.
── /sicherheit → /security ─────────────────────────────────────────────────
R13: paths are English. Mine was not. The old path stays as a permanent
redirect because it has already gone out in mail footers.
── One wordmark ────────────────────────────────────────────────────────────
"Sometimes it says Cloud and sometimes it does not" — correct. It was on the
footer, the placeholder and the maintenance screen, and absent from the
header, the sidebar and the sign-in plate. The product is called CluPilot
Cloud; that is the name on the invoices and in every mail, so it is now the
name everywhere. The console sidebar takes the small size so the lockup, the
ADMIN badge and the close button still share one line (R18).
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
Registration opened an account that could sign in immediately on an address
nobody had proved was theirs — and anybody can type a stranger's into a
registration form. Both halves were commented out: the Fortify feature and
MustVerifyEmail on the model.
`verified` sits on the whole portal group rather than on the pages that spend
money. An unconfirmed address is not a billing problem to be caught at
checkout; it is an account that may not belong to the person holding it, and
the servers, the users and the backups behind it are worth as much to whoever
typed the address as to whoever owns it.
The mail is a Mailable in this product's design rather than Laravel's
notification, which would arrive with the framework's logo, button and footer
as the first thing anybody ever receives from CluPilot. It also has to leave
through the SYSTEM mailbox like every other account mail, which the
notification path does not do on its own.
The link is signed and expires, and the address is part of what is signed — so
a link issued to a mistyped address stops working the moment the address is
corrected, rather than confirming an address nobody can read. Tests cover the
tampered link, the expired one, the corrected address, and one account trying
to confirm another.
The waiting page is ours (Fortify has views off) and offers the only two things
that move somebody forward: send it again, or sign out and register with the
address they meant. The resend is throttled, because otherwise it is a button
that makes the server send mail to an arbitrary address as fast as it can be
clicked. Somebody already confirmed is redirected away from it — the `verified`
middleware only guards the other direction.
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
completeLogin() re-checks isActive()/isOperator() immediately before signing
in, not only at the password step. The two-factor challenge previously only
confirmed the operator row still existed (Operator::find() + a null check),
so disabling an operator or revoking every console role in the window between
the password step and the pending code did not stop the login from
completing — the realistic case is an owner locking someone out mid-login,
not a contrived one.
One check, in the static method both OperatorLogin's direct exit and
OperatorTwoFactorChallenge::verify() already share, rather than a second copy
in the challenge. completeLogin() now returns bool instead of void: false
means refused, and neither the guard nor the session was touched. Each caller
turns that into a ValidationException in its own vocabulary — 'email' /
auth.failed for the direct exit (already unreachable in practice, since
authenticate() just checked the same two conditions synchronously; kept for
defense in depth), 'code' / auth.not_an_operator for the challenge, since the
code entered may be genuinely correct and reusing "wrong code" would mislead.