Commit Graph

345 Commits (v1.3.51)

Author SHA1 Message Date
nexxo c354ad1463 Make mails readable on a phone, and let an operator look at one
Three things the owner reported, and one sentence that promised something
this product does not do.

**The mails had a fixed width.** components/mail/layout.blade.php set
width="600" and width:600px, so every phone showed a 600px canvas in a
390px window and one had to scroll sideways to read a sentence. Now the
table is width="100%" with max-width:600px — fluid, with 600 as a ceiling
rather than a floor. A mail cannot fix this with a media query (Outlook
renders with Word and drops <style> blocks), which is why the whole file
is inline attributes and why the shrinking has to be built in. Side
padding went 40px -> 24px in the layout and in all nine mail views:
40 each side leaves 278px of a 390px screen to read in.

**There was no way to look at a mail.** An invoice mail needs an invoice,
a maintenance announcement needs a window, and "register an account to
see whether the confirmation reads well" is not a workflow — which is how
the fixed width survived for months. App\Services\Mail\MailPreviews
builds all nine from sample data, every record with make() and never
create(), so a preview leaves no invoice, order or window behind and
draws no number from a series. Two ways to see one: in a tab as the
document itself, or sent to the signed-in operator's own address. There
is no recipient field — that would be a form for mailing strangers.

sendNow(), not send(): every mailable here implements ShouldQueue, and
send() defers to the queue for those, which would have put a failure in a
worker's log while the button reported success to somebody waiting for
the mail. The test caught that.

**The booking page had no shell.** Order declared layouts.portal — the
bare shell the sign-in pages use, no navigation and no padding — so the
page sat flush against the top and bottom of the window with no way back
to anything. layouts.portal-app, like every other portal page.

**The consent box said something untrue.** Its refusal read "otherwise we
can only build your cloud once the withdrawal period has ended", which
describes a path that does not exist: nothing here delivers fourteen days
later, and an unticked box simply means no order. Said plainly now, and
said on the page before somebody runs into the refusal.

Also: GrantedPlanPortalTest asserted assertDontSee('179'), which matches
any id containing those digits — and ids climb through a suite run
because a rolled-back transaction does not reset an auto-increment
counter. It passed alone and failed in company. Asserts on '179,00' now,
which is what a leaked price would actually look like.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 14:50:37 +02:00
nexxo 3e7026407b Stop inventing a package, and rebuild the booking page
tests / pest (push) Failing after 8m12s Details
tests / assets (push) Successful in 20s Details
tests / release (push) Has been skipped Details
Two pages said opposite things about one account, straight after
registering: the dashboard said "noch keine Instanz", and Paket & Addons
said "AKTUELLES PAKET Start — Status Aktiv". The dashboard was right. The
package page fell back to `$instance?->plan ?? 'start'` and rendered that
fallback as a contract the customer had entered into, complete with a status
of Aktiv, on the one page somebody opens to find out what they pay.

The contract is resolved from the CUSTOMER now, not from the instance — a
paid order parked for want of a machine has a subscription and no instance
yet, and asking the instance would tell somebody who has paid that they have
no package. An instance counts as well, whatever its subscription row says.
With neither, the page says so and points at the booking page: an "Upgrade"
from nothing is a purchase, and that has its own page.

The cart stays outside that gate. A customer can have something in it before
they have any contract at all, and hiding it there would hide the thing they
came to pay for — which is what my first version did, and seven existing
tests said so.

And the booking page. Five cards in a four-column grid left the fifth alone
on its own row, reading as a mistake; the consent box sat at the BOTTOM with
every buy button disabled until it was ticked, so the page arrived looking
broken before anybody had done anything wrong; and the price ran across the
card in one block with nothing to compare.

Now the consent comes first, because it is the condition for everything under
it, and it colours itself green once given. Three columns, so five plans read
as 3 + 2. Each card is the same four rows in the same order — price, delivery,
what you get, the button — so the eye can run across a row and compare like
with like. The button stays ENABLED with the reason it will not go through
said under it: a disabled control explains nothing, and the server is the gate
either way.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 14:29:22 +02:00
nexxo 2321854967 Discard an unconfirmed registration, and sweep the abandoned ones
tests / pest (push) Failing after 8m17s Details
tests / assets (push) Successful in 19s Details
tests / release (push) Has been skipped Details
"Abmelden und neu registrieren" was advice that could not work. Signing out
frees nothing: the address is still held by the unique index, so registering
again with the address somebody meant fails — and every abandoned attempt
stayed in `users` for ever. Reported exactly that way, and it was right.

The button discards the account instead. Only an UNCONFIRMED one, and only
one with nothing behind it: the webhook creates a customer's login from a
paid checkout, so a user can sit on this page unconfirmed while already
having a contract, and deleting that is data loss dressed up as a
convenience. It refuses and says where to go. A confirmed account is closed,
not discarded — that is ConfirmCloseAccount, with an invoice history behind
it.

R23: confirmed in a modal. The modal mutates nothing; it dispatches the event
the page listens for, so the checks stay in the one place they already are
rather than being duplicated where they could drift.

And nothing has to be discarded by hand. clupilot:prune-unverified removes
registrations nobody confirmed after five days — long enough for somebody who
signed up on a Friday and found the mail in a spam folder on Monday, short
enough that a typo does not hold the correct address for a month. It skips a
confirmed account whatever its age, and any account with a customer record
behind it, matched on user_id AND on the address, because either link means
somebody is a customer. Every removal is logged with the address: a line that
disappears is what somebody asks about later, and a count answers nothing.

The deadline is said on the page as well as in the mail. Somebody who never
received the mail is looking at the page, and the deadline is the reason they
do not have to do anything about an attempt they abandon.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 14:08:02 +02:00
nexxo 43d1d55909 Merge branch 'main' into claude/cool-sammet-368fee 2026-07-30 14:04:06 +02:00
nexxo f49f1dca09 Say when no mail is being delivered at all
tests / pest (push) Failing after 8m40s Details
tests / assets (push) Successful in 28s Details
tests / release (push) Has been skipped Details
"Ich versuche mich zu registrieren, erhalte aber keine Verify-Mail, auch
nicht beim erneuten Senden." Traced rather than guessed, and the evidence is
in storage/logs: the address appears three times, so the mails were built and
handed to a transport that writes them to a file.

MAIL_MAILER=log. MailboxTransport::resolution() short-circuits on it —
NON_DELIVERING is ['log', 'array', null] — so every purpose mailer becomes
the log transport however well the five mailboxes are configured, which is
correct for a development machine and exactly what was happening here.

The reason it deserves a notice is that the failure is silent in every
direction an operator would look. Mail::queue() succeeds. No job fails. The
queue empties. And the console's own mailbox test reports SUCCESS, because
MailboxTester builds its own transport on purpose — a check that honoured
MAIL_MAILER=log would report success while writing to a file. So every
instrument on the page said fine.

Now the front page says it, linked to the mail page, and the mail page says
it above the mailboxes it makes decorative. All three swallowing values are
named, not only 'log': array and an unset default do the same thing, and a
notice that only knew about one would be silent in the two cases nobody
thinks to check.

Two existing tests asserted that a clean installation raises no notice, and
went red — correctly, because phpunit.xml forces MAIL_MAILER=array so a suite
cannot send mail. They pin a delivering mailer now: the warning is about the
environment, those tests are about the estate.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 13:55:55 +02:00
nexxo 3cf16ecd63 Name every property that decides what a price charges
The money gate compared amount, currency and interval and left the rest to a
filter that excluded two fields. A recurring, licensed, monthly price with
transform_quantity divide_by 10, at our exact figure, on our product, carrying
our addon key passed all five conditions. Modules bill BY quantity — a pack is
one item at quantity n — so a customer holding three would have been charged
one. A tiered price was excluded only by accident: Stripe reports unit_amount
null for it and we read that as 0, which fails the amount match unless the
caller's own figure is 0, and PlanPrices::ensure() has no zero guard.

activePricesFor() now also skips a non-empty transform_quantity and any
billing_scheme other than per_unit. Absent keys stay Stripe's defaults, which
is the direction that matters: read the other way round the filter would refuse
every legitimate price and turn recognition into a permanent no-op. The
contract docblock names the four properties instead of claiming to cover all of
them, and says the list is not everything Stripe can put on a price — only
what is known to change what one charges.

And a comment that says a gap is covered is worse than the gap. The sync said a
crash between Stripe creating a product and us storing its id gives back the
same product next run: true for twenty-four hours, false afterwards, and the
exact claim this branch was written to refute. There is no recognition step for
products at all, so an interrupted run leaves an orphan and the next run past
the expiry mints a second one — worse than a duplicate price, because
activePricesFor() then looks at the wrong product and recognition goes blind
for the whole family. Written down as a known gap at both createProduct call
sites, with the trade this branch chose: folding name and metadata into the key
means a renamed family now mints a second product where it used to answer 400,
and a blockade reaches a paying customer while a duplicate product does not.

The sweep no longer reports "created" for what it adopted — the count is taken
before ensure() runs, and telling those two apart is the whole point.

The test named after 2026-07-29 could not reproduce it: the fake's key ledger
was empty, so createPrice() could not have thrown and the test could not tell
"adoption prevented the 400" from "no 400 was possible". Seeded now with the
key today's call sends and a fingerprint over the metadata the pre-9da1358 call
sent. Remove the adopt() call from AddonPrices::ensure() and the test dies with
Stripe's own sentence instead of an assertion.

Also: the plan document still instructed migrate:fresh --env=testing. There is
no .env.testing here, so it targets the live development database; struck
through with the reason, not deleted, and a Korrekturen section records the
five defects the plan's own reviews found in it. Four comments corrected —
"below" that meant above, a counter claimed unable to tie that ties with a
planted price, the unique index's second meaning for remember()'s catch, and
that MariaDB DDL is not transactional so the dedupe commits before the index.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 13:50:20 +02:00
nexxo 70fa136e22 Say on the front page that the site is switched off
tests / pest (push) Failing after 8m54s Details
tests / assets (push) Successful in 20s Details
tests / release (push) Has been skipped Details
"Ich komme auf dem lokalen Dev-Server nicht auf www.dev." Diagnosed rather
than guessed: Laravel answers 200 on that host, and the request never
reaches it — site.public is false, so PublicSiteGate returns the placeholder
with a 503 to every visitor who is not on the management VPN and not signed
in as an operator. Which is precisely what a broken deployment looks like
from outside, and the only place that said so was the switch itself, on
another page.

So the console says it now, on the page an operator opens when something
looks wrong, and the notice links to the switch.

The second half of the same report — being sent to app.… — is the missing
SITE_HOST. Without it the marketing site is registered without a hostname:
it answers on the PORTAL's host as well, and every route() it generates
points at APP_URL, so a link on the site lands on the portal's domain. Also
said, also with the host named.

Only where the installation is host-separated at all, though. A fresh
checkout binds nothing to a hostname by design — RestrictAdminHost:
"upgrading must not lock anyone out of a system that was working" — and a
warning there is furniture. My first version fired on every clean
installation and two existing tests said so immediately; they were right.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 13:36:42 +02:00
nexxo f9993a1f48 Name the server variable under a credential, not the internal key
tests / pest (push) Failing after 8m35s Details
tests / assets (push) Successful in 20s Details
tests / release (push) Has been skipped Details
Under each credential stood `stripe.secret`, `dns.token`,
`inbound_mail.password`, `monitoring.token` — identifiers out of
SecretVault::REGISTRY. They mean nothing on a settings page and there is
nowhere an operator could type them; asked about directly, and the answer is
no, that was not deliberate.

The env variable name is the useful one: it is what stands in the server
file, it is what the .env tab of this same page lists, and when the badge
beside it says "Aus der Serverdatei" it answers the obvious next question —
which line?

The registry key stays where it belongs: in wire:key and in the modal
arguments, as an identifier nobody reads. The test asserts on the text node
rather than on the key's absence from the HTML, because absence would have
demanded breaking the page to pass.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 13:20:29 +02:00
nexxo a84251260c Read the mailbox password where it actually is, and let the console test it
tests / pest (push) Failing after 9m6s Details
tests / assets (push) Successful in 22s Details
tests / release (push) Has been skipped Details
The inbox kept saying no mailbox was set up while the password sat right
there on the settings page. isConfigured() read
config('services.inbound_mail.password'), which is only ever the .env
value: this project deliberately does not overlay stored secrets onto config
at boot — SecretVault's own docblock says so, and HttpMonitoringClient reads
its token at the point of use for exactly that reason. My docblock even
asserted the opposite mechanism, which I never verified. It reads the vault
now, and falls back to .env because SecretVault::get() already does.

And a way to find out. "Verbindung prüfen" saves the form first — testing
what is on screen while the server still holds the previous values would
report on a mailbox nobody configured — then performs the same four verbs
the real fetch performs: LOGIN, SELECT, SEARCH UNSEEN. A check that proves
something easier than the actual job is worse than none.

What it reports back is one of five fixed words, never the server's own
prose: an IMAP error carries the command it failed on, and for LOGIN that
command contains the password. Each word maps to a sentence an operator can
act on — address and port, mailbox and password, the folder.

The line saying when the mailbox was last reached is on both pages, and it
is written by the SCHEDULED run as well as by the button. Otherwise "last
checked" would mean "last time somebody pressed a button", which is the less
interesting of the two: a mailbox that stopped answering at three in the
morning is the one worth seeing, and nobody presses a button at three in the
morning. It is also shown when the answer is "never" — an empty inbox and a
mailbox that stopped answering look identical, and this line is the whole
difference.

A fetch against a mailbox that just refused the login now takes nothing in
and records the refusal, rather than reporting "nothing new" — which was
true and useless.

Also: HostStepsTest asserted the literal clupilot.com for a host name. That
was true until CLUPILOT_DNS_ZONE was set to clupilot.cloud on this
installation, and then a correct configuration failed a test. The zone is
pinned in the test now; what it is about is the shape of the name and which
address it carries.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 13:12:29 +02:00
nexxo cb9781d2e7 Name the mechanism that actually rebuilds the row, and log what the delete removed
The migration's own docblock justified an irreversible delete with a mechanism
that cannot fire: after the dedupe the deleted row's Price id is always still
claimed, by the survivor, so AdoptStripePrice's `claimed` callback always skips
it. The rebuild is real, but it goes through a fresh createPrice() under the
deleted row's own tuple-specific idempotency key, not through adoption. A
comment whose whole job is to justify deleting production rows has to name the
mechanism that runs, not the one that structurally cannot — this is the fourth
false justification this branch has carried, and the incident the whole
feature exists for started the same way.

The delete itself left no trace: down() restores the index, not the rows, and
two rows on one Price necessarily have different tuples, so at most one can
match what the Price actually charges — after the one real run there would be
nothing to check the survivor against. Added a Log::warning per duplicate
group naming the shared Price, the row kept, and every row thrown away.

Test: read back stripe_price_id and amount_cents on the surviving and
unrelated rows instead of only checking they still exist, closing the "kept
the right row but damaged it" gap. Added a second duplicate group of three
rows sharing one Price so the migration's foreach runs more than once and a
single iteration deletes more than one row. Re-verified the "lowest id
survives" assertion is load-bearing by flipping min('id') to max('id') during
this fix and confirming the test fails there, then reverting.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 13:07:24 +02:00
nexxo 2c9e9ea398 Watch the deletion branch delete the right row
2026_07_31_210000_one_row_per_stripe_price deletes rows from a live table —
the one place in this branch where a mistake loses data, not merely a place
where "read the migration" is enough. Nothing exercised that branch: every
other test in this file starts from an empty, already-migrated table, so the
delete never had anything to find.

RefreshDatabase has already run the migration by the time any test starts, so
its own unique index refuses the very duplicate this needs to insert. The new
test drops the index first, puts two rows on one Price back the way a
pre-migration table actually looked, and re-runs up() (require, not
require_once, the way the other migration-replay tests in this suite already
do) to reach the branch directly.

It asserts the row with the LOWER id survives, not merely that a row survives:
that ordering is a decision made on the operator's behalf, and it is the row
anything already billing is likeliest to have been reading. Checked by
temporarily inverting min('id') to max('id') during this work — the test
failed exactly there, then passed again once reverted.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 12:52:27 +02:00
nexxo dba5df5d1e One row per Stripe price on the module side too
The plan register has had this since 2026_07_30_110000. The module register
never did, so two rows could claim one Price and archiving the one would have
withdrawn the Price the other was still selling — Block D of the real-run
handoff.

It is also the net under the adoption step: at a VAT rate of nought both
treatments charge the same amount, and the check that refuses an already-claimed
Price is then the only thing keeping the two apart.

Duplicates are deleted, not archived. An archived row goes on claiming the id
and a unique index knows nothing about archived_at; the row rebuilds itself on
the next ensure(), and subscription_addons holds the Stripe id as text rather
than a foreign key, so no booking loses its price.

AddonPrices::remember()'s catch comment described the guard as the only thing
standing between two rows and one Price; now that the index exists, rewritten
to describe it as the net under that guard instead.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 12:47:34 +02:00
nexxo dfbd3b5c1f Restore the key's own reason and pin the plan-side identifying key
Two things the plan's own text asked back. First, the idempotency-key
comment lost its substance when Task 5 rewrote it: the charged amount and
the treatment are in the key because at a rate of nought the two Prices
are the same amount and one key would have Stripe hand back a single
object for both — a maintainer who simplified that key would only
rediscover why from a unique-constraint violation. Restored alongside the
newer sentence about what actually stops a second Price (adoption, not
this key), so the module and plan sides read alike again. Spelled out
"twenty-four hours" in both places in the same comment, matching the
sibling.

Second, nothing pinned identifying: ['plan_price_id'] — the one decision
that makes the plan side different from the module side, because a
family's Product carries a Price for every version, term and treatment,
so plan_family alone cannot say which row a Price belongs to. Added a
test that plants a Price proving only the family, confirmed it fails
when identifying is loosened to ['plan_family'], and reverted.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 12:34:08 +02:00
nexxo cdda38c6b2 Make the plan-side adoption tests able to fail
Both new tests passed whether adoption ran or not: Stripe forgets an
idempotency key after twenty-four hours, and that expiry is the only
condition under which the 2026-07-29 duplicate was ever minted. With the
sync's own key still in the fake's ledger, createPrice() replayed the
right answer on its own, so testing the recognition step with the key
still in force tested nothing.

Clearing $this->stripe->keys before the second call is what lets
createPrice() actually mint, which is what gives both tests something to
fail on. The second test needed one more thing: this row's own domestic
Price is a legitimate orphan the moment its register row is gone, so it
had to be archived first — otherwise adoption would rightly reclaim it
before ever weighing the wrong-owner Price, and the refusal this test
exists to prove would never be reached.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 12:21:36 +02:00
nexxo 355f9cce01 Ask before minting a package price
Same defect, same fix, one difference: a family Product carries every version
and every term, so the amount alone does not say which row a Price belongs to.
plan_price_id in the metadata does, and it is what has to agree before a Price
is taken over.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 12:09:44 +02:00
nexxo dca74f0d78 Fix round 1, correction: name the assertion that actually bites
The comment from the last commit had it backwards. It called the two
original assertions "not the guard" and claimed the three DB-state
assertions fail when adoption reaches the wrong figure — both false.
AdoptStripePrice performs no database writes at all, so nothing it does can
fail an assertion that reads the 2900-net row's own table state, singly or
in combination. The `archived` assertion — the only one that reads what
Stripe was actually told — is the one adoption can fail, by archiving the
frozen booking's own Price as a false duplicate of the new figure's orphan.

Left as a trusted comment, this would have read as an invitation to delete
the real guard as redundant scaffolding around the "real" three. Reworded to
say what the DB-state assertions actually defend instead — archiveSuperseded()
losing its net_cents scoping, or remember() rewritten as an updateOrCreate()
keyed without amount_cents — and to name where each of adoption's two guards
(the amount match, the claimed callback) is tested in isolation elsewhere in
this file, since neither is isolated here.

Also closed the `archived_at` assertion: it read null for a row that is
still live and for one that is gone or rewritten onto the wrong net_cents
alike. An `exists()` check now stands beside it.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 11:59:01 +02:00
nexxo 40f7818757 Fix round 1: give the frozen-booking test real teeth
Two Important findings from review, both against the plan's own text.

The frozen-booking test could not fail for a defect this diff introduces.
Digging into why turned up two problems, not one. The two assertions the
review named were never exercised: sync-catalogue never writes
subscription_addons.stripe_price_id, and the orphan planted for the new
figure sits at a different amount than the booking's own price, so
archiveSuperseded's net_cents scoping was never going to reach it either.
Underneath that, the test's own orphan was inert regardless of any of that:
with no StripeAddonPrice row seeded first, AddonPrices::product() minted its
own Stripe Product instead of reusing 'prod_support', so the competing
orphan planted under that literal id sat on a product nothing ever asked
about. Fixed both — seeded the product the way the first two tests in this
file already do, added the three assertions the review specified, and a
comment on what the two original assertions do and do not prove.

Verified the fix actually bites, since a test whose teeth are asserted but
never demonstrated is what produced this finding in the first place. With
just the amount check in AdoptStripePrice disabled, the booking still
survived: the `claimed` callback this diff wires into AddonPrices::ensure()
caught it as a second, independent guard. Only disabling both together
reproduced the failure — the honest demonstration, not the single-line
sabotage first suggested, which this diff's own defense-in-depth absorbs.

The remember() comment credited a unique index stripe_addon_prices does not
have — that index sits on stripe_plan_prices, the plan side. Reworded to
name what actually keeps two rows off one Price id today (the `claimed`
callback), what 2026_07_31_210000_one_row_per_stripe_price adds as a net
under it, and why two rows sharing one Price is dangerous: archiving one —
the ordinary response to a superseded figure — would withdraw the very
Price the other row is still selling.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 11:45:50 +02:00
nexxo 97b655938e Ask before minting a module price
The sweep that died on 2026-07-29 left price_1TygdEC7u8NpJ8pOt3nsoyYw at Stripe
and no row here. This is the step that finds it: same money, same interval, our
metadata on it, unclaimed — taken over and brought up to date instead of
duplicated.

The comment on the key was the root of it. It read "keyed on what the Price IS",
and a key is not that: identity is product, amount, currency and interval, and
recognising those is AdoptStripePrice's job. Stripe forgets a key after a day;
it never was the guard against a duplicate.

A booking stays where it was sold. Adoption only ever matches an identical
amount, so a frozen booking cannot be moved by it — there is a test that says so.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 11:24:05 +02:00
nexxo 06c214e597 Make the money gate compare the whole recurrence
activePricesFor() reported interval alone, never interval_count or usage_type.
A Price we could not have created ourselves — billed every three months, or on
metered usage — could carry our own metadata (Stripe's dashboard "duplicate
price" copies it) and pass AdoptStripePrice's amount/currency/interval check on
'month' alone. Adopting it would move money onto a different recurrence, which
is exactly what nothing here may do.

Filtered at the boundary instead of in the predicate: HttpStripeClient now
skips anything besides Stripe's own defaults (interval_count 1, usage_type
licensed), so activePricesFor() can promise callers it returns only prices we
could have minted. FakeStripeClient needed no filter — it only ever holds
prices its own createPrice()/plantPrice() made, all standard — but says so, so
the omission doesn't read as forgotten.

Two more silent-failure paths, closed with the same three lines each:

- The metadata-differs check was a bare !==, which is key-order sensitive and
  blind to Stripe's own merge. A Price carrying an extra key of its own, or
  metadata handed back in a different order, could never compare equal and
  would be rewritten every sweep forever. Compared through
  array_intersect_key() plus ksort() on both sides instead, so only what WE
  would send is what gets compared.
- Metadata is normalised to strings once, up front, so an un-cast value from a
  caller can't make confirms() fail forever and silently turn adoption off for
  that Price.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 11:15:16 +02:00
nexxo 4de44e7ab0 Recognise the price Stripe already has
An abandoned run leaves an orphan: Stripe made the Price, our insert never
happened, and the table that decides everything afterwards does not know it
exists. The key covers a day; after that the next run makes a second live Price
for the same money.

What may be taken over is narrow. Same amount, currency and interval — a Price
at another figure would move money, and nothing here may: a running contract
keeps the Price it was sold on, and a booking stays frozen at what it cost that
day. Plus proof in the metadata, because an unexplained active Price at the
right money is what somebody clicking through Stripe's dashboard leaves behind,
and adopting that is worse than minting a second one.

Several orphans: the oldest is adopted — likeliest to be the one a lost row was
billing on — and the rest are archived, which stops them being sold and moves
nobody.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 11:02:49 +02:00
nexxo ca575e6df1 Let the catalogue ask Stripe what it already has
Nothing here could. The client could create, archive and unarchive a Price and
had no way to list one, so a run that died between Stripe's create and our
insert left an orphan our table never learned about — and once the key expired,
the next run made a second live Price for the same money.

Paged to the end like invoiceLines(), because a family Product collects a Price
per version, term, treatment and rate change, and stopping at the first page
would leave the orphan unfound and mint the duplicate anyway.

updatePriceMetadata() alongside it: metadata is one of the few fields a Price
lets you change, which is why the metadata format is not part of a Price's
identity and why an adopted orphan is brought up to date rather than replaced.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 10:54:23 +02:00
nexxo 60e93aafd7 Put in the key everything the call actually sends
A key says "I already sent this call", not "this is what the object is". The
catalogue calls sent metadata that the key knew nothing about, so adding the
tax_treatment field in 9da1358 poisoned yesterday's key for a day — and
AddonPrices::ensure() runs inside a customer's module booking, not only in the
sweep.

createPrice and createProduct now fold a fingerprint of their parameters into
the key. refund, cancelSubscription, addSubscriptionItem and the checkout
deliberately do not: there a second object is the customer's money taken twice,
and Stripe's refusal is the thing worth keeping.

The fake could not see any of this. Its ledger replayed the first id for a
repeated key without ever comparing what the second call asked for.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 10:30:32 +02:00
nexxo 9da1358802 Stop charging VAT to the customers who owe us none
A verified EU business outside Austria gets reverse charge — rate 0, no VAT
line, the note on the invoice — and was still charged 214,80 € for a 179,00 €
package, because one Stripe Price carried the domestic gross for everybody.
There is no VAT line on their document to reclaim, so it was a flat 20 %
surcharge on exactly the customers who read their invoices, and the document
then stated the whole 214,80 € as net at 0 %, so they self-accounted their own
VAT on a base a fifth too large.

A Stripe Price can ask who is buying after all: there are two per sellable
thing now, the domestic gross and the bare net, both live on one Product, and
the checkout picks by TaxTreatment. The rule is Austria B2B 20 %, other EU B2B
without VAT — a domestic business still pays the gross, reclaims it as input
tax, and the price on the website is still the price charged for them.

- stripe:sync-catalogue mints and archives both halves of every pair, per plan
  and per module; `reverse_charge` on stripe_plan_prices/stripe_addon_prices
  says which is which, and joining it on subscriptions.stripe_price_id says
  which one a running contract is billed on. A rate change moves the gross
  Price and leaves the net one alone, because the net owes nothing to the rate.
- A status that changes after the sale converges: a verification (or a lapse)
  makes stripe:reprice-subscriptions move the contract onto the other Price
  with PRORATE_NONE, because the term is already paid for. The module items
  follow the same way.
- Downstream follows: the invoice total equals what was taken, the proof
  register expects the figure this customer is actually charged (so a correct
  reverse-charge sale is no longer flagged as a mismatch, and an overcharged
  one is), the setup fee obeys the same rule, and the booking page quotes what
  it will charge.
- StripeClient gained activatePrice(). Archived Prices were brought back in our
  own table and left inactive at Stripe, so a rate that moved and moved back
  pointed the catalogue at a Price no checkout could be opened for.

An unverified number is still charged the gross — an unchecked string must
never be a discount — and where the net Price is missing the checkout refuses
rather than reaching for the domestic one.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 02:15:41 +02:00
nexxo 889b401faf Fix nine defects in the provisioning pipelines
The capacity park could not survive its own first poll. ReserveResources
polls every 120 s and declared a maxDuration of 60, and RunRunner measures
a step's budget from a started_at it deliberately does not reset on a poll
— so every re-entry was ruled timed out before the body ran, a timeout
consumes an attempt, and five of them failed a paid order in about six
minutes. The fourteen-day promise, the console's capacity queue and the
"go and buy a server" workflow were unreachable code. maxDuration is now
the whole park plus one poll interval, and a test drives a park through
the runner rather than calling execute() directly, which is why this was
invisible.

Every guest occ call ran as root. `docker compose exec` defaults to root
and the Nextcloud image's console.php exits 1 unless the caller owns
config/config.php, so all five call sites were failing on every instance.
There is now one builder, App\Support\NextcloudOcc, and a test refuses a
second: nothing in app/ may spell the invocation out by hand. deploy/
update.sh had learned this for our own container and nobody carried it
across.

RunAcceptanceChecks was terminal on the first no. certReachable() answers
false for a connect timeout as readily as for a missing certificate, so
one bad second ended a finished, certified Nextcloud as a failed order
with the instance released. The probes retry now and the run still fails
for good with the probe's own reason once the budget is spent; the two
facts a retry cannot change stay terminal.

The in-flight guard asked whether anything was running, not whether it
would do the work. App\Provisioning\WorkInFlight asks the second question,
reading the step lists the runner executes: a domain proven during a
restart is routed, and a storage pack booked during an address run is
delivered instead of charged monthly and forgotten.

The address pipeline ran its steps in the wrong order for the direction it
exists for. Nextcloud before the router in `address` and `plan-change`, as
in `customer`, because a run that got the certificate and then failed left
the customer's own domain serving an untrusted-domain error under a valid
certificate while the portal called it live. Safe in both directions; the
reasoning is written above the pipeline.

A stale guest_ip could never be corrected. ConfigureDnsAndTls compared the
hostnames but never the backend, and nothing re-read the address after the
build. It now records and compares `routed_backend`, and ConfigureNetwork
joins the `restart` pipeline — a cold boot is what moves a DHCP lease — and
asks for the address to be re-applied when the guest has actually moved.

Also: HetznerDnsClient::upsertRecord read only the first page of a zone
that pages at 100, so past a hundred records it created a second A record
for the same name and the cloud was up about half the time; the console's
retry left a live customer's order in `provisioning` for ever for any
maintenance pipeline; and a revived run's first pass burned an attempt on a
timeout that had already happened, because the clause written for it used
`??=`.

Seven test sites wrote config('provisioning.plans.*'), a key that has not
existed since the catalogue moved into the database. Every write was a
no-op, so each test proved something other than its name: the missing
template, the two snapshot regressions and the grandfathered-price scenario
are now actually constructed, ValidateOrder's reasons are asserted rather
than only its type, and the end-to-end run checks that the quota step
delivered something.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 01:34:55 +02:00
nexxo 8ca0d4d257 Say the same thing to the customer, the register and the bank
tests / pest (push) Failing after 8m5s Details
tests / assets (push) Successful in 25s Details
tests / release (push) Has been skipped Details
Five places where the product told somebody a figure that nothing behind
it produced.

**The invoice page showed five invoices nobody was ever issued.** A mock
that outlived its purpose: CP-2026-0003 to CP-2026-0007, a prefix
belonging to no configured series, all "paid", a spend curve from 179 to
198 € and a next charge of 198 € on 01.08.2026 — behind
['auth','verified','customer.active'], so every signed-in customer saw
it. Their real invoices existed in `invoices`, were rendered as PDFs and
mailed to them, and appeared nowhere in the portal at all. The page now
lists their own documents, newest first, with the numbers, dates and
totals off the frozen snapshot, a Storno marked as one, and a download.
The PDF route resolves the document against the signed-in customer in
the query — a URL anybody can type is not made private by not printing
it. No next charge and no chart: nothing here computes what Stripe will
take next cycle, and a figure nobody has worked out is worse than a
blank space.

**The setup fee was quoted everywhere and charged nowhere.** On the
price sheet, on the booking page, set by the operator in the console —
and CompanyProfile::setupFeeCents() had no reader outside the two
sentences that quoted it. It is charged now, as a second non-recurring
line on the same checkout session, which Stripe puts on the initial
invoice only. `orders.setup_fee_cents` records how much of the charge it
was, so the whole total still goes back on a withdrawal while the
register holds the PACKAGE's charge against the contract price and the
invoice prints the fee as a line of its own. The booking page was also
quoting the fee NET under the same sentence the website quotes GROSS —
99,00 against 118,80 — and now quotes what will be taken.

**An upgrade click cancelled a booked downgrade and delivered nothing.**
Nothing in this application marks a cart order paid, so the customer
traded a downgrade they had genuinely booked for a cart line that would
never be fulfilled. The booking now stands until the upgrade actually
lands on the contract, where ApplyPlanChange clears it. The fulfilment
seam is reachable for every type that can be paid — a module and a
storage pack book through BookAddon, which was the missing path from a
paid order to a SubscriptionAddon and left AddonPrices,
SyncStripeAddonItems and clupilot:end-cancelled-addons with no caller
behind a payment. A paid traffic pack logs an error rather than pretending:
the metered allowance is a standing count of packs while a top-up is sold
for one month, and which of the two is meant is not a guess to make here.
That no path to `paid` exists yet is now stated in both places rather
than in one.

**The proof register called correct charges wrong.** expected_gross_cents
used the CUSTOMER's rate, which is zero under reverse charge, against
the domestic gross Stripe actually took — so matches_catalogue was false
for every EU business sale charged exactly the advertised amount, and
for every renewal on a contract with a module, which was held against
`price_cents` alone. It compares against TaxTreatment::chargedCents()
and against the whole term now. Where no money moved, charged and the
flag are null instead of the expected figure agreeing with itself, and a
plan change records the terms with the pro-rata figures in the snapshot
rather than money that arrives again on Stripe's proration invoice.

**The seller's own VAT id was on the invoice, unlabelled**, between the
register number and the court. Labelled — and the footer's composition
moved out of the TCPDF method, because inside one the only way to read
what it says is to render a PDF and un-subset its fonts.

One test enshrined a figure the code does not produce: a reverse-charge
purchase recorded with no charged amount, asserting 17900/0/17900, where
OpenSubscription always passes the charged figure and a real one records
21480/0/21480. Another asserted that an upgrade click cancels a booked
downgrade.

Full suite: 1676 passed.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 01:30:24 +02:00
nexxo 336ca9d88c Make host onboarding survive the machine it runs on
tests / pest (push) Failing after 7m52s Details
tests / assets (push) Successful in 20s Details
tests / release (push) Has been skipped Details
Nine defects in the host pipeline, every one of which either stopped an
install or let a host reach `active` while it could not do its job.

The install-stoppers:

- InstallProxmoxVe hard-coded `bookworm`. A server ordered today boots
  Debian 13 trixie, so it added the PVE 8 repo and keyring to a trixie
  base. The codename now comes from /etc/os-release, the suite and keyring
  are looked up per release, and an unknown one fails naming what it found
  instead of guessing. Keys land in /usr/share/keyrings with Signed-By
  rather than in the deprecated trusted.gpg.d, where they would vouch for
  every other repository on the machine too.

- keyLogin() dialled wg_ip whenever it was filled, but wg_ip is persisted
  inside the allocation lock BEFORE the handshake is ever proven. Attempt
  1 reserved the address and failed at the handshake; every later attempt,
  including a console Retry, died connecting to a tunnel that did not work
  — before reaching the only code that could repair wg0.conf. Recovery
  meant nulling hosts.wg_ip by hand. SSH now uses the tunnel only once the
  `wg_peer` breadcrumb proves a handshake succeeded, which also rescues
  the same shape in RebootIntoPveKernel, ConfigureProxmox,
  CreateAutomationToken and SecureHostFirewall. Not a hole: 22 on the
  public IP is open until SecureHostFirewall runs, that step runs last,
  and by then the tunnel is necessarily proven. And nothing validated the
  hub key/endpoint, so renderConfig() would emit `PublicKey = ` — now
  refused before anything is installed, allocated or written.

- `systemctl enable --now wg-quick@wg0 || wg-quick up wg0` brought the
  interface up without the enablement, so the tunnel did not come back
  after the step-6 reboot; on the next attempt both halves failed with
  "wg0 already exists" and the step retried forever on a working tunnel.
  The three states are handled separately now, and a changed wg0.conf is
  actually applied instead of only written.

- RebootIntoPveKernel removed the Debian kernel with `|| true`, ignored
  update-grub's exit status, and rebooted. A /boot that filled up during
  the full-upgrade could leave a machine only the provider's console can
  reach. The pve kernel image, its initramfs and update-grub's exit status
  are all proven first; anything missing fails loudly and does not reboot.

- ConfigureProxmox ran `ip link show vmbr0` and threw the result away
  (its comment claimed it recorded the absence; it recorded nothing), then
  repeated a rm -f, and always advanced. Proxmox on top of Debian does not
  create vmbr0, so onboarding reported `active` with no bridge. It now
  fails with the default route in the message and deliberately does not
  build the bridge over the primary NIC from a remote shell.

The things that were quietly inert:

- Proxmox applies a guest's firewall rules only while the firewall is
  enabled at datacenter level, and it ships disabled — so applyFirewall()'s
  "80/443 only" rules were inert on every customer VM. Enabling it blindly
  is the opposite trap (input policy defaults to DROP, node firewall
  defaults to on, and its management ipset is seeded from the PUBLIC
  subnet, not the tunnel), so: policy ACCEPT and the node firewall off
  first, master switch last, read back to confirm. nftables stays the one
  owner of the host's input policy.

- role_privs lacked Sys.Modify, which POST /cluster/backup requires
  (pve-manager's PVE/API2/Backup.pm), so RegisterBackup 403'd and failed
  EVERY customer run. And `pveum role add … || true` only ever applied the
  privilege list on the run that created the role — it converges now, above
  the token short-circuit so a replay reaches it.

- The nftables ruleset dropped all ICMP and ICMPv6. On a real host that
  breaks IPv6 outright once the neighbour cache expires and black-holes
  large transfers through PMTUD. Both families accept the types they need,
  policy drop stays, and a DHCP client reply is allowed so a rebind cannot
  lose the IPv4 address.

- api_token_ref used the `encrypted` cast, i.e. APP_KEY, against
  SecretVault's own written rule. One rotation would have made every host's
  Proxmox token undecryptable at once. Moved onto SecretCipher with a
  migration that leaves any value it cannot read exactly as it is and says
  so, rather than destroying a credential that exists nowhere else.

- Every plan version points at template_vmid 9000 and nothing created or
  verified it, so the first paid order died in CloneVirtualMachine after
  the customer had paid. VerifyVmTemplate reports that during onboarding
  instead. It does not build a template: what goes into the golden image is
  a product decision.

Three tests that proved nothing, fixed: `ran(…emergency-open-firewall.sh)`
only ever matched the `chmod 700` above it, because putFile() is not
recorded — the script's contents are now asserted, including that nothing
in it reopens the firewall on a timer or in the background. The port policy
was tested one-sidedly, so a mutation adding `tcp dport { 8006 } accept`
passed the suite; the ruleset is now read as a list of what it opens to an
unrestricted source. And the end-to-end test says in writing that it proves
sequencing only.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 00:54:16 +02:00
nexxo 8440266ed3 Stop charging for a service that has ended
Nothing in this application could cancel a Stripe subscription — there was
no such method on the client at all. So a customer who cancelled and a
consumer who withdrew both stayed subscribed, the card went on being
charged every month, and every one of those payments arrived as
invoice.paid, drew a real number out of the gapless Austrian series and
mailed the PDF, for a machine that had been switched off. Indefinitely.

StripeClient::cancelSubscription() closes the first half, with the timing
passed explicitly at the call site — CANCEL_AT_PERIOD_END for a
cancellation, because the customer keeps the term they paid for, and
CANCEL_IMMEDIATELY for a withdrawal, because that unwinds the contract and
the whole amount has just gone back. The immediate form states prorate and
invoice_now as false rather than inheriting them: a credit note of Stripe's
beside our own Storno would be the same money twice.

The second half is ApplyStripeBillingEvent::owesADocument(). Refusing every
invoice on a cancelled contract would lose the legitimate final one — the
cycle for a term the customer really did use, unpaid, dunned for three
weeks and settled after the contract ended. So the question is not when the
payment landed but what it is for: an invoice whose billed period STARTED
before the contract ended is documented, one whose period begins at or
after that moment is not. Neither is a contract marked cancelled with no
date, nor an invoice with no period, because a number handed out in error
can never be withdrawn while a missing document can still be issued. The
register entry is written either way — the money moved, and that is where an
operator finds what has to go back.

A cancellation also took its date from the order date plus MONTHS, whatever
the term said, so a yearly customer who cancelled in March lost the nine
months they had already paid for. It reads current_period_end now, which
Stripe keeps current for both terms; the month-walk survives only for a
machine with no contract behind it, where nothing records a term at all.
Stripe is asked first and our rows are written only if it agreed: a
cancellation we could not make effective is the defect above wearing a
"gekündigt" label on the settings page, and a cancellation has no deadline,
so being asked to try again costs nobody anything.

A withdrawal cancelled the OPENING invoice only, found by invoices.order_id
— which a renewal and a module document leave null on purpose. A storage
pack booked on day three and withdrawn from on day ten was therefore
neither cancelled nor refunded. Every charge inside the window is covered
now, one Storno per document and one refund per payment, each against the
payment that actually took it: a single refund of the total against the
opening PaymentIntent is what Stripe would have refused for exceeding it,
and one idempotency key for the whole withdrawal would have had Stripe
replay the first refund's answer for the second.

StartCustomerProvisioning::resume() opened a missing contract and returned,
and the only production call to IssueInvoice::forOrders() is after the order
commits — so a worker killed in between cost that customer their invoice for
good, silently, with nothing anywhere sweeping for it. resume() finishes that
work too, guarded by the invoice already filed against the order and by
invoices.sent_at, so however often Stripe redelivers it comes out as one
invoice, one number, one mail. The order confirmation stays on the first
pass alone: it has nothing to stamp.

subscriptions.cancel_requested_at is new because the billing half of the
application had no way to tell a cancelled contract from an untouched one.
Deliberately not a status: until the term runs out this is a paying
customer, which is the distinction EndInstanceService is built around, and
`cancelled_at` beside it still means the day it genuinely ended.

clupilot:verify-vat-ids is scheduled monthly on the first, and its docblock
no longer points at a note in routes/console.php that never existed. Reverse
charge rested on a one-off VIES answer, a withdrawn registration keeps
earning rate 0 for ever, and the unpaid VAT on those invoices is the
seller's — so the cadence is the width of that window, and the first of the
month is the rhythm the return is filed on.

Two tests that proved nothing are now about behaviour. SettingsTest asserted
service_ends_at was not null, a column the code had just written and which
the broken monthly arithmetic satisfied exactly as well as the right answer;
it states the yearly date, the contract's own record and the order to Stripe.
EndInstanceServiceTest travelled to whatever value the implementation had
computed, so it recomputed the code instead of checking it, and never looked
at billing at all; the boundary is a literal date now and the money stopping
is asserted beside the address coming down.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 00:52:19 +02:00
nexxo 518bc9aa41 Put the open tab in the address bar, including the first one
tests / pest (push) Failing after 11m2s Details
tests / assets (push) Successful in 20s Details
tests / release (push) Has been skipped Details
Reported as "die Tabs fehlen in der Query beim Kunden". The binding was
there and identical to the settings page — checked in the rendered
snapshot, which is where Livewire's JS reads it from — but `except` hid the
parameter while the DEFAULT tab was open. So arriving on a customer showed
no ?tab= at all, and a link to the page could not say which tab it meant
unless the tab happened not to be the first one. From the address bar that
is indistinguishable from the feature not existing.

No `except` now, on all three tabbed pages: the parameter is there from the
first render. And `history: true`, so each tab is a step the back button can
take rather than a silent replaceState — which also makes the change
unmistakable while clicking.

Asserted against the rendered page rather than the component, because the
parameter is written client-side from the `url` memo in the snapshot: the
memo IS the behaviour, and asserting the property would have passed
throughout the bug.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 23:46:13 +02:00
nexxo 0a89695189 R24: a modal is never taller than the screen
tests / pest (push) Failing after 11m6s Details
tests / assets (push) Successful in 20s Details
tests / release (push) Has been skipped Details
A modal grew with its content, so a form ran off the bottom of the window
and took its own save button with it — reachable only by scrolling the page
BEHIND the backdrop, which on a phone means not reachable at all. The
customer form with its eight fields is what made it obvious, but it was
true of every long modal in the console.

Two halves. The panel is capped once, in the published package view, so no
modal can opt out of it and none has to remember to: max-h in dvh rather
than vh, because on a phone the browser's own chrome counts towards vh and
that is exactly the case where the last centimetre decides whether the
button can be reached. And x-ui.modal is the other half — a header slot, a
scrolling body, a footer slot. min-h-0 on the body is the line that makes it
work: a flex child will not shrink below its content without it, and the
overflow never engages.

Fourteen modals converted: the ones that carry a field, which are the ones
that can grow. A two-line confirmation with one button has nothing that
needs to stay put, and the rule says so rather than leaving a footnote —
the test's criterion is the field, so the moment somebody adds an input to a
confirmation it fails and tells them.

A submit button in a footer sits outside the form it submits, so it carries
form="…". That is the price of a footer that does not scroll away, and an
HTML attribute rather than a workaround; there is a test for it, because
without it the button silently does nothing.

Two traps met on the way, both now scanned for. A Blade directive in a
component tag's attribute list (a conditional wire:poll on x-ui.modal)
compiles into the attribute bag and breaks the view outright — the same
mistake as @disabled on x-ui.button, which cost a debugging round earlier
this session; such attributes go on an element of their own. And Pest's
toContain() is variadic, so the second argument I passed as a failure
message was read as another needle: the assertion demanded that a footer
contain its own filename, and failed on a file that was correct.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 23:33:57 +02:00
nexxo f00cbf18d3 Let an operator correct a customer's details
tests / pest (push) Failing after 7m59s Details
tests / assets (push) Successful in 23s Details
tests / release (push) Has been skipped Details
The console could show them and not touch them, so a moved office or a new
contact person meant impersonating the customer or editing the database by
hand. Both are worse than a form. R20: a modal, opened from the Stammdaten
tab, authorising again and reading the record itself rather than trusting
anything the browser hydrated.

Most of the work is in what saving must NOT quietly do.

The customer type is never reset to "nobody asked". The field opens on
"leave unchanged" precisely so that saving an address correction cannot
undo it — that answer decides whether a withdrawal right exists, and losing
it silently would be the expensive kind of quiet.

A changed VAT number is unverified from the moment it is stored — the
verification is bound to the value, so that happens by itself — but
`vat_id_verified_value` is left alone: it is the record of what WAS checked,
and clearing it would destroy the evidence rather than the claim.

The address is also the sign-in address and the key inbound mail is matched
by, so changing it moves the linked portal login in the same transaction and
puts it back to unverified, which is what Laravel's own profile update does
for the same reason: nobody has shown they can read the new address. No mail
is sent from here — the portal asks for the confirmation at the next
sign-in, and a mail an operator did not knowingly send is a surprise.

Three addresses are refused: one belonging to an operator (R21 — no index
spans the two tables, so it is checked), one belonging to another customer,
and one belonging to somebody else's user row, which can outlive or predate
a matching customer.

Not offered here, each for its own reason: `status`, because suspending has
consequences for access and a lifecycle switch hidden among address fields
is one somebody flips by accident; `stripe_customer_id`, because a wrong one
does not move a contract, it points our records at somebody else's payments;
the brand fields, because the customer sets those for themselves and an
operator overwriting a logo is not a correction. There is a test that fails
if any of them appears — with the comments stripped first, since the class
documents at length why they are absent and that documentation is not the
offence. This repository has fallen into that trap three times.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 23:18:46 +02:00
nexxo 57c6912987 Say that a click landed, and make moving one actually move it
tests / pest (push) Failing after 7m52s Details
tests / assets (push) Successful in 20s Details
tests / release (push) Has been skipped Details
"Man klickt und sieht nicht was passiert." Every action in this console is
a round trip, and a round trip with no sign of itself reads as a click that
missed — so the answer is in three places, from the general to the
specific.

A thin bar at the top of the window for any Livewire request, in app.js.
Delayed by 140 ms, because a request that answers faster than that is
perceived as immediate and a bar flashing on every keystroke of a .live
field is worse than none. It creeps to 70 % and only completes on the
answer: a bar that reaches the end while the answer is still on its way is
a lie about the thing it exists to report. Released on failure as well —
the request somebody must not be left waiting on is precisely the one that
went wrong — and on wire:navigate, which is not a request hook at all and
would otherwise leave the bar behind on a page that is gone.

Per button: a pressed state on the way down, disabled while its own request
is out, scoped with wire:target to that button's own call so a row does not
grey itself out because a neighbour is moving.

The edit button carries its own spinner, because opening the modal is a
request made by the MODAL component — wire:loading on this page never sees
it. It clears when the package announces the modal is up, and on a six
second timer as well, so a request that never answers cannot leave a row
spinning for ever.

And the reordering was not only slow to look at, it was wrong. It added or
subtracted a fixed amount: with the seeded values ten apart that usually
landed right, and sometimes landed on a value another template already had
— or on the floor along with three others. Equal sort values fall back to
the name, so a click could reorder something else, or nothing, which is
indistinguishable from a click that never registered. It swaps with the
neighbour now: exactly one place, or nothing at the ends, both of which are
what an operator expects to see. Where two shared a value the swap leaves
them distinct, or the next click would do nothing again.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 23:06:30 +02:00
nexxo 173f05c1bd Fix a cancel button that did nothing, and fit the answers on one screen
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The cancel button on the template modal was written with Alpine's
$dispatch, which fires a browser DOM event — and wire-elements/modal
listens for a LIVEWIRE event of that name. So it did nothing at all, while
saving worked, which is the combination that makes somebody click twice and
then close the tab. Every other modal in the repo already used
Livewire.dispatch; this one was the odd one out, and nothing would have
caught it, so there is now a scan that fails on the Alpine form. Narrowed
to Alpine handlers deliberately: wire:click="$dispatch('closeModal')" IS
Livewire's own dispatcher and works.

The list was one column of thirteen entries, each carrying a name, a
subject, two clamped lines of body and two full-width buttons — four
screens to find the one you want, with the body preview taking most of the
height while being the least useful part of it. The whole text is one click
away in the modal.

Now: two columns of one-line entries — name and subject, which is what
tells two similar answers apart — with the actions as icons that do not
compete with the name. The create form is folded away behind the button
that creates one, because a form that is always open is a screen of form
between the operator and the thing they came for. And the placeholder list
runs as a grid across the page instead of a tall sidebar that squeezed the
entries into half the window.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 22:50:16 +02:00
nexxo 7fd45b01fb Ship the thirteen answers this business actually sends
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An empty template list is a feature nobody starts using: writing the first
one costs the same as writing the mail, so the operator writes the mail.
These are the questions that come up in a managed-Nextcloud business —
enquiry received, migration question, migration quote, cloud being
prepared, credentials asked for again, storage filling up, package change,
incident update, incident resolved, maintenance announced, payment
reminder, cancellation confirmed, request closed.

Every figure and every date is a gap, never a number. A seeded "innerhalb
von 24 Stunden" is a promise put in the operator's mouth that nobody
agreed to, and a seeded price is wrong for every customer but one. Nothing
here says a migration is possible before somebody has looked at the source
system either — that was the whole point of the wording on the website.
There is a test that fails if a shipped template ever grows a duration or
an amount.

German only, deliberately: these are texts written TO customers, not
interface labels, and the audience is this company's customers. An
operator serving another market writes their own; the mechanism and the
page are already translated.

firstOrCreate on the name, so re-running changes nothing and an operator
who has edited or retired one keeps their version — a migration must never
overwrite text somebody worked on. The rollback deletes only rows still
identical to what was seeded.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 22:44:31 +02:00
nexxo 2277dfe4cb Ask the EU register whether a VAT number is real
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vat_id_verified_at was declared on the customer and read by TaxTreatment, and
set by no code anywhere. hasVerifiedVatId() therefore never returned true, so
reverse charge could not trigger for anybody - and every EU business customer was
invoiced Austrian VAT they cannot reclaim in their own country, which is not a
pass-through for them but a real cost until the invoice is corrected.

The check has THREE outcomes, and the third is why VatIdCheck exists. VIES is a
gateway onto twenty-seven national registers and any of them is regularly down.
Reading "I could not ask" as "not registered" would clear a verification that has
stood for months, move that customer onto the domestic rate, and change what
their next invoice says - because a register was asleep. Reading it as
"registered" would put reverse charge on an unchecked number, which is our
liability. So on UNAVAILABLE nothing at all is written.

Asked at the moment the number is entered, because that is when somebody is
looking at the field and can fix a typo. The save has already happened by then
and the check cannot undo it: a register that is down must not cost a customer
their address change.

Shape and membership are refused before a request is spent, and the fake refuses
on the same rule as the real verifier. A fake that answers where VIES would never
have been asked is not a simplification but a different product, and free text
normalises into a well-formed number more easily than it looks - "not a number"
becomes NOTANUMBER, which the shape rule alone reads as a Norwegian one.

clupilot:verify-vat-ids re-asks about the numbers reverse charge rests on, since
a registration can be withdrawn. Deliberately not scheduled: it queries a public
service with a concurrency limit on behalf of somebody else's tax position, and
the cadence is the owner's to set.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 22:42:29 +02:00
nexxo f02e86769b Charge the price the website shows, and hand a withdrawal back in full
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Stripe was charging the catalogue's NET figure while the document added the
domestic rate on top: a customer quoted 214,80 paid 179,00 and was then invoiced
for VAT nobody had collected. Under para 11(12) UStG that VAT is owed to the tax
office whether or not it ever arrived, so every document issued created a
liability against revenue that did not contain it.

The Stripe Price now carries the GROSS figure. price_cents stays net - it is
frozen onto every contract and PlanChange prorates against it, so redefining it
would corrupt every pro-rata sum ever computed. Only the amount at the till
moved, and it is formed by the one call TaxTreatment already answers for the
price sheet and for the invoice, so displayed, charged and invoiced cannot drift
apart.

Stripe's automatic_tax is deliberately not used. TaxTreatment is the single tax
authority here, and a second rate computed by Stripe would take 19 % from a
German consumer while our document said 20 %.

A Stripe Price cannot be edited, so a changed figure means a new Price and the
old one archived - which stops it being SOLD and leaves every subscription
already on it billing the old amount for ever. stripe:reprice-subscriptions is
the second half, and a command of its own because it touches live money.

A withdrawing consumer is refunded in full, as the owner decided. That is more
generous than FAGG para 16 requires, and it makes the express-request consent the
statute hinges on irrelevant - so the gate is gone rather than left looking
load-bearing.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 22:42:02 +02:00
nexxo 33566cd404 Show the customer, and write the answers once
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Two complaints, one cause: the customer page was a compose box with three
lists under it. It showed nothing ABOUT the customer, and every answer was
typed from scratch.

The page is five tabs now. Stammdaten — contact, phone, since when,
language, and the tax standing: consumer or business, with "nobody asked"
saying so rather than passing for business, because that answer decides
whether a withdrawal right exists at all. Paket — the contract's own
FROZEN figures, the modules at the price they were booked at, and the
machine: address, state, host, datacenter. Zahlungen — invoices with net,
gross and their PDF, and the orders beside them, because an order is a
purchase and an invoice is a document about one. Nachrichten — the portal
requests in the customer's own words, the mail they sent, the mail we
sent. Schreiben — last, because it is what you do after reading.

The tab is in the query string, like Settings and Integrations: a reload,
a bookmark and the back button all land where the operator was, and a link
can point at the tab that matters.

And templates, under Betrieb → E-Mail-Vorlagen. Most customer questions
are the same five questions, and typing the answer again every time is how
two customers get told two different things about one subject. A template
is INSERTED into the compose field with the customer's own details filled
in — never sent as it stands, because the last two sentences always belong
to the person asking. What goes out is what the operator saw and edited.

Three decisions worth naming. {{contact}} takes the contact person where
one is on record and the company name otherwise, because "Guten Tag
Beispiel GmbH" is the line that gives away a mail written by a database.
{{amount}} is the gross figure — what the price sheet quoted them and what
their bank statement says. And a typo comes out as {{kunde}}, standing
there in the field where the operator sees it, rather than as an empty
string that produces "Guten Tag ,". A placeholder with no value for this
customer stays empty; nothing is invented.

Placeholders are named in English because they are identifiers, not prose:
a template has to survive somebody switching the console's language. The
list the page documents is the renderer's own, so a token added in one
place appears in the other without being written down twice.

Blade's echo tag ends at the first }} it finds, which turned a literal
placeholder in the documentation into compiled nonsense. Assembled in PHP
now, and caught by the test that renders the page rather than by somebody
opening it.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 22:37:30 +02:00
nexxo e376b571be Read the support mailbox into the console
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No, not an API token: mailcow's API administers domains and mailboxes —
it does not read mail. Reading a mailbox is IMAP whoever runs the server,
so that is what this is. Host, user and folder are console settings; the
password is a vault entry, like every other credential that opens
something.

IMAP by hand rather than a dependency. Four verbs are needed — LOGIN,
SELECT, SEARCH UNSEEN, FETCH — and the parsing that follows is the real
work either way. It is bounded by what the console shows: a sender, a
subject, the words a person wrote, and the NAMES of anything attached.
Real mail from real people arrives encoded, so it handles RFC 2047
subjects (every German subject with an umlaut in it), quoted-printable
and base64 bodies, Windows charsets, and multipart — text wins over HTML,
because a console is not a mail client and the words are in the text
part. A message it cannot make sense of is skipped and logged, never
guessed at: a garbled question in front of an operator is worse than one
they go and read in the mailbox, where it still is.

ATTACHMENTS ARE NOT STORED. Only their names and sizes, so an operator
knows something was attached and can go and look if it matters. Keeping
whatever a stranger chooses to send would make this application a malware
store with a web interface in front of it.

Whose a mail is, is decided by the sender's ADDRESS and by nothing else —
not by a name in the subject, not by anything in the body. A mail is easy
to write and this decision attaches a stranger's words to a real
customer's file; there is a test that forges the name and the subject and
still gets nothing. An address nobody recognises stays unassigned, shown
FIRST and never hidden: that is a new enquiry, or a customer writing from
their private account, and it is the mail that must not be missed. An
operator can place it by hand from the same row.

Nothing is deleted on the mail server, ever. Messages are flagged seen
once the row is safely written — and only then, because flagging first
and failing after would lose the message with no second copy anywhere.
Filing one away is this console's own state; the mailbox is untouched.

Two fixes on the way past: the customer page printed
"customers.status.active" and "support.status.open" — a lang key with no
file behind it renders as itself and Laravel says nothing — and the same
page is now covered by a test proving each list is scoped to the customer
in the URL, which was reported as "unterhalb steht immer das selbe".

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 21:41:29 +02:00
nexxo e0c109c449 Ask for the express request to begin, and send it to Stripe
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The withdrawal machinery has always read `immediate_start` off the
checkout session's metadata — StripeWebhookController stamps
`immediate_start_consent_at` from it, WithdrawalRight refunds pro rata
when it is there and in full when it is not. The checkout never put it
there. So every contract concluded through this application carried no
consent, and a withdrawal on day thirteen of a running cloud took back
the whole amount however many days the machine had run. That is the
lawful outcome without the consent, and it was the only outcome
available.

Now the checkout asks. The box is required — validated `accepted`, not
`present`, because an empty field is what an unticked checkbox sends and
a consent that can be produced by leaving something blank is not a
consent — and the metadata carries exactly the string '1' the webhook
compares against.

One box for the page rather than one per card: the sentence is the
statutory wording and four copies of it is a wall nobody reads. The forms
carry it as a hidden field bound to that box, and the buy buttons stay
disabled until it is ticked. With JavaScript off the field arrives empty
and the server refuses with the sentence explaining why — the safe
direction to fail in. Ticking a box in a browser was never the record
anyway: the record is the timestamp taken when the payment lands.

Tested at both seams and along the whole chain: refused without it,
refused for '', '0' and a word that is not yes, carried to Stripe as '1',
and a webhook carrying it lands as a timestamp on the order while one
without it lands as null.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 21:19:03 +02:00
nexxo 6d7c2bdf35 Ask whether they are a consumer, and let one change their mind
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Three things the product owed its customers and did not have.

**Who is on the other side.** There was no consumer/business flag anywhere,
and `vat_id` was standing in for one — which it cannot: a business without a
VAT number is an ordinary small business, and a consumer with one does not
exist. It is asked at sign-up now, correctable in the portal, and NULL where
nobody has been asked. Unknown is read as CONSUMER everywhere it decides a
right, because that mistake costs us a refund while the other one takes a
statutory right away from somebody who has it.

Reverse charge asks the recorded type instead of the number: an explicit
consumer is charged the domestic rate whatever `vat_id` says — previously they
were not, and anyone could zero their own VAT by getting a number verified. An
unrecorded type still falls back to the verified number, so no contract that is
already running changes rate.

**The fourteen-day right of withdrawal** (FAGG, §312g BGB), for consumers only,
at every door: the window is stamped on the contract when it is concluded, the
customer exercises it from the portal, an operator records one that arrived by
telephone or post, and both go through one action that refuses a business
customer on the server rather than by hiding a card.

The money follows the paperwork rather than being computed beside it. The
invoice is cancelled by a Storno with its own gapless number — nothing is ever
edited or deleted — a new invoice states the pro-rata value of the service
actually delivered (FAGG §16, by days over the term paid for), and the refund
is exactly the difference between the two documents. Where the consumer never
expressly asked for the service to begin at once, they owe nothing and the whole
amount goes back. `StripeClient::refund()` is new, keyed so a retry cannot send
the money twice. The service ends through EndInstanceService and the
`cancellation_scheduled` machinery that was already there.

**The cancel button for modules.** BookAddon::cancelAtPeriodEnd() had no caller
in the interface at all, so a customer could book a recurring charge in two
clicks and had no way to stop it. It is on the module card now, with the date it
runs until and a way back while the cancellation is still pending — and putting
a module back settles nothing, because the term it was cancelled for was paid
for in advance.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 21:06:06 +02:00
nexxo 0e25fe88d4 Keep a register of what was sent, and answer the customer from here
Three complaints, one shape: the console knew things and could not act on
them, so the work happened somewhere else and left no trace.

The header said "4 Hinweis(e)" and led nowhere. Whoever read it had to
know that the list was a card further down the same page, and then go
looking for the host or the failed run by hand. The count is a link now,
every notice carries the page that shows the thing it is about, and the
plural is a word rather than a bracket.

Nothing recorded what this installation had sent. "Hat der Kunde die
Zugangsdaten je bekommen, und wann?" was answered on the mail server — a
different machine, a different program, and nothing an operator can put
in front of somebody who says nothing ever arrived. Every mail now writes
a row: when, to whom, which mailable, and the customer it belongs to.
Written from MessageSent, so a row means the transport accepted it; that
is the strongest thing an application can honestly claim, and a column
called "delivered" would be pretending otherwise. Verification and reset
mails are left out on purpose — they go to unconfirmed addresses and
anybody who can type into a form can send them, so recording them would
hand the register to whoever wants to fill it.

And the customer list was the end of the road. There is a page behind it
now: what they bought, what they asked in their own words, what we sent
them, and a box to write the next message. It goes out from the support
mailbox and is recorded on the way — with its body, because an operator
typed it and "what exactly did I write to them in March" is a question
the mail server's log cannot answer either. Answering a request from here
closes it, which is the reason to answer from here at all: answering from
a mail client leaves it open for ever, because nothing tells it otherwise.

Found on the way, by a test that sent a real mail rather than asserting it
was queued: resources/views/mail/reset-password.blade.php was missing its
closing </x-mail.layout>. The component's contents were never terminated,
the layout's own @if ran off the end of the file, and the mail raised a
Blade syntax error instead of rendering. Password reset has therefore
never delivered a link since it was built. Closed, plus a test that
renders it and one that counts opening against closing tags across every
mail view.

Reading INCOMING mail in the console is not in this: it needs the mailbox
polled over IMAP, which is a credential and a dependency. Requests filed
through the portal appear here in full; a customer who writes by mail
instead still has to be read in the mail client.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 21:02:36 +02:00
nexxo 559a466630 Show that the update is running, and stop showing the rsync log
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The maintenance screen answered a question nobody was asking. Under the
headline sat a card with the deployment's raw output in it — rsync
listing every font file it had copied — and, before a step was known, a
box drawn around the words "Wird jetzt gestartet." A person waiting on
this page wants one thing settled: is anything happening, or am I looking
at a dead page.

So: an indeterminate bar, in CSS. Indeterminate because a deployment has
no honest percentage and a bar that claims one always stalls at 90 %; in
CSS because this page is served while the application is down, so it may
not depend on JavaScript having loaded or on the server answering another
request. Motion off gets a steady bar rather than none — the point is to
show the page is alive, and a still bar says that better than a gap.

Shown to everybody, not only in the console: a customer on the 503 is
asking exactly the same question.

What is left of the operator detail is the current step, as one quiet
line, because a run that stops on a step is worth seeing without a shell.
The elapsed time and the log are gone from the overlay entirely — with
them goes a file read on EVERY console page load, running or not. The
settings page still shows the log, where somebody is actually looking for
it.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 20:33:02 +02:00
nexxo 8f1630ba91 Bill a booked module every month, and put it on the invoice
A module was never an item on the Stripe subscription, so it was charged in
the month it was booked and never again. And the renewal document was written
from our own contract snapshot, so it would not have said so even if the money
had been taken. Two halves of one fault, closed together.

Modules are items now. stripe:sync-catalogue mirrors a Product and a Price per
module on both terms — a Stripe Price carries its own interval, and a booking
frozen at an older figure needs its own Price, so they are keyed by module,
amount, currency and interval in stripe_addon_prices. Booking adds an item with
always_invoice: prorated by days AND charged there and then, which is the
invoice the owner wants for a module booked mid-term. A second storage pack is
a quantity on one item, not a second item. Cancelling takes the item off with
no proration — no credit, and the next cycle is simply smaller — while the
module itself is kept until the period end on subscription_addons.cancels_at
and ended by clupilot:end-cancelled-addons.

Documents are built from Stripe's own invoice lines. Stripe is what charged the
customer; a document assembled from our figures would state a sum that is not
the one taken. So every paid Stripe invoice gets one document with one number,
idempotent on stripe_invoice_id — a cycle carrying package and every module
together, a mid-period booking carrying just its prorated line, an upgrade
carrying its proration. Only the wording is ours: each line is named from the
catalogue rather than printed as a Price id, and a line nobody can name stays on
the document under Stripe's own description and is logged. The checkout's own
invoice is still the one exception; that purchase already has a document.

Stripe being away never undoes a booking that has already reached the machine.
The failure is parked on the contract in stripe_addon_sync and swept by the
same clupilot:sync-stripe-subscriptions that retries a plan change, which finds
its work from the bookings themselves rather than from the marker. A granted
contract has no Stripe subscription and is not touched at all.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 20:22:02 +02:00
nexxo 6b8412f0c3 Write an invoice for work that came off no price list
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Not everything we are paid for is a package. Somebody asks whether their
data can be moved into Nextcloud; we look at it, we say what it costs, we
do it. That is a real invoice with no order and no contract behind it,
and the only way to produce one was to write it somewhere else — which
puts it outside the series. A numbered series with a document missing
from it is worth nothing at an audit.

So it goes through the same door as every other invoice:
IssueInvoice::forService() draws from the same series and therefore the
same consecutive number, applies the same TaxTreatment (a verified
business in another member state gets its reverse charge and the note
that makes a zero-rated document lawful), freezes the same immutable
snapshot and dispatches the same archive jobs.

The page under Rechnungen writes what the operator typed and nothing
else. Amounts are in euro because it is a form — 12,95 becomes 1295 by
round(), not by a cast that would make it 1294 — and quantities go to a
thousandth because hours are billed in quarters. The total beside the
lines is the same InvoiceMath the document uses; a preview doing its own
arithmetic would be a second answer, and the first one anybody notices
differs is on a document that cannot be changed. There is no draft: a
"save as draft" that draws a number is an issued invoice with a friendlier
name.

The website's buy buttons go to the sign-in now, not to /order. Booking
belongs in the panel, where the account exists and its address has been
confirmed — which matters because that address is where the finished
cloud's credentials are sent. Sending an anonymous visitor at a page
behind auth worked, but only via a middleware bounce off a page they
never asked for.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 20:12:26 +02:00
nexxo f85f57152e Let the customer buy it themselves, and tab the integrations page
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Every path on the site ended in "anfragen": a mailto: link and a promise
to answer the same working day. That is an afternoon of somebody's time
per customer, for a product whose whole point is that the machine does
the work — and it scales exactly as far as one inbox does.

Now: sign in, pick a package, pay, and provisioning starts by itself.
The pieces were already there — Stripe holds a Price per plan version
(the catalogue sync writes the ids), the webhook opens the contract, the
pipeline builds the VM — and what was missing was the checkout session
between them. CheckoutController opens one and gets out of the way; the
purchase becomes real on the webhook, which stays the only place allowed
to believe a payment happened. The success URL is a redirect target and
therefore a URL anybody can type, so it says "we are building it", not
"you have paid".

Nothing in the request may decide the price. The plan key arrives from a
form and everything else is re-derived from the catalogue, including the
plan VERSION, so a version published while the customer types their card
number cannot change what they were quoted.

Two cases that are not errors: no capacity is a parked order (already
built), and an existing customer is sent to the plan change rather than
sold a second, empty cloud that bills twice.

The site says what it can keep. "danach wissen Sie … wie Ihre Daten
sicher umziehen" was a promise made before seeing the thing it is about:
we do not know where a visitor's data is, what shape it is in, or whether
it can be moved at all. Migration is named as its own question, looked at
first and quoted afterwards.

The integrations page gets the settings page's treatment for the same
reason: it was one narrow column of six cards, so an operator connecting
DNS scrolled past Stripe to reach it and the raw .env editor sat at the
bottom of everything. Three tabs by what a section is FOR — services we
buy from outside, our own machines, the file underneath — the same axis
the page was rebuilt around when it stopped being split by storage
mechanism. The tab is in the query string; unlocking survives a switch,
because a confirmed password is a session fact and not a property of a
tab. The .env tab is Owner-only, like the editor it holds.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 19:42:28 +02:00
nexxo 35b312d5ef Invoice every renewal, and tell Stripe when the package changes
Two things Stripe was doing on its own, without us.

**A renewal produced no invoice and no mail.** InvoiceMail went out from
exactly one place — the first purchase — so a customer paying every month
for a year received one invoice, for month one. Stripe already says when
the money lands: invoice.paid with billing_reason subscription_cycle. What
was missing was the document.

A renewal has no Order behind it, and one was not invented for the
occasion: an Order is something a customer bought, and writing a purchase
nobody made would corrupt the record of what they have actually ordered.
IssueInvoice::forBilledPeriod() issues from the CONTRACT instead, at its
frozen net price, for the term Stripe billed. Idempotent against the Stripe
invoice id, which is unique in the database rather than checked in PHP —
and because the number is drawn inside the same transaction as the row, a
redelivery takes its number back with it and the series keeps its sequence.
Nothing in the paperwork can fail the webhook: issuing and mailing are both
caught and logged, exactly as confirmByMail() does.

Only a cycle renewal gets a document. The checkout's own invoice already
has one; an upgrade's proration was worked out against Stripe's boundaries
and would not match a document written from our snapshot; a charge raised
by hand is for something this catalogue cannot describe. All three stay in
the register, and are logged once as money no document of ours covers.

**After a plan change, Stripe went on billing the old price.** There was no
way to move a subscription onto another price at all, so a customer who
upgraded paid for the smaller package every month afterwards. The client
can now swap one, the item id it needs is learnt from Stripe's own events
(and asked for once, for contracts older than the column), and the
behaviour is chosen per direction: an upgrade settles immediately, so the
cycle invoice stays exactly the contract price the renewal document states;
a downgrade lands at the period boundary and settles nothing.

A granted contract has no Stripe subscription and is left untouched. A
change that reaches the machine and not Stripe is never rolled back — it is
parked on the contract with the error and the behaviour it needed, logged
as an error, and retried hourly by clupilot:sync-stripe-subscriptions.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 19:35:15 +02:00
nexxo 7265799881 Quote what a person pays, and tab the settings page
tests / pest (push) Failing after 7m50s Details
tests / assets (push) Successful in 21s Details
tests / release (push) Has been skipped Details
Prices. The sheet quoted net, which is the wrong number for one of its
two readers: a private customer has no way to add 20 % in their head and
no business being surprised by it at checkout. The gross figure is now
the big one, with the net underneath for a company's books, and the same
rule applies to the module prices further down — a sheet that quotes the
package with VAT and the module without it is a sheet whose numbers
cannot be added up. The rate is the one on the Finance page, the same one
an invoice uses; a percentage written into the template would be the
second source that makes the two disagree.

"zzgl. einmaliger Einrichtung" had run for months without ever naming a
figure, which leaves a visitor knowing only that there is one. It is a
field on the Finance page now and prints with the price. Zero removes the
sentence — and the comparison card that listed the fee as the honest
downside of the offer — rather than admitting to a cost that is not
charged.

Layout. Four packages in 1120px left each card 202px of text, which is
what broke "Bereitstellung in 2-3 Werktagen" over two lines and made the
cards look pressed against each other. The pricing section is wider than
the rest of the page (only it: the reading columns elsewhere are narrow
on purpose, a price sheet is four columns that must be comparable at a
glance), the gap between cards is larger, and the delivery line is short
enough to fit with whitespace-nowrap to keep it that way.

Navigation. VPN moves from Betrieb to System: the tunnel is not a task of
the day, it is how the console reaches the estate at all.

Settings. The page had grown to three headed sections in one column with
the operator's own password somewhere in the middle. It is tabbed now,
and two-factor enrolment is one of the tabs instead of a menu entry of
its own — it is a setting, and it was the one thing an operator had to
leave this page to change about their own access. Same component, no
second copy of the enrolment logic; it still answers at its own route
because RequireOperatorTwoFactor sends an operator there who may not open
anything else yet, this page included.

The open tab lives in the query string, so a reload, a bookmark and the
back button all land where the operator was. That matters here more than
elsewhere: the installation tab refreshes itself while an update runs,
and a tab kept only in the component would drop them back to the first
one mid-deployment.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 19:18:10 +02:00
nexxo 5b63fdb86c Deliver the storage a customer actually buys
A booked storage pack was a row in `subscription_addons` and nothing else:
priced, frozen, charged every month, and delivered nowhere. Nextcloud's
quota came from `instances.quota_gb`, which is the package alone; the disk
was sized for the package alone; and on the one occasion a disk did grow —
a plan upgrade — the guest never saw it, because nothing stretched the
partition or the filesystem over the new space.

One authority for the allowance. StorageAllowance adds the package and the
booked packs, and everything that needs the figure asks it: the quota step,
the downgrade check, the portal, the console, the repair command. It is
DERIVED rather than stored — a column would have to be rewritten by booking,
cancelling, granting, a grant expiring and a plan change, and the day one of
those paths forgot it would be silently wrong in whichever direction costs
somebody money. `quota_applied_gb` keeps its own meaning: what the guest was
last actually told, which is how a machine with the allowance enforced is
told from one where the figure has only ever been a row in our database.

Buying it delivers it. BookAddon asks ApplyStorageAllowance for a run on
booking AND on cancellation; the new `storage` pipeline grows the virtual
disk to the allowance plus the package's own overhead (read off the package
— 20/40/50/100 GB on the four catalogue packages — never a ratio invented
here), then GrowGuestFilesystem makes the guest see it, then the quota is
applied. No cold boot is involved: the data disk is scsi0 and Proxmox's
resize on a running guest is a qemu block_resize, so the capacity reaches
the guest while it runs. The new step rescans, growparts and grows the
filesystem with the tool its type actually needs — ext2/3/4, xfs, btrfs —
and fails loudly on one it does not know rather than handing it to resize2fs
and hoping. Idempotent end to end: NOCHANGE from growpart is not a failure,
and every tool here exits 0 when there is nothing left to grow.

The same step now runs in the plan-change pipeline, where an upgrade used to
stop one step short of the customer.

A downgrade blocked by data gets a way out. The block stays — it is correct
— but the check now measures against the target package PLUS the packs the
customer already owns, and reports the numbers behind the refusal: what is
stored, what would be allowed, how much has to go, and how many packs would
cover it instead. The portal offers both routes: book exactly those packs
(confirmed in a modal, R23), or delete data and have the fill level measured
on demand rather than waiting for the nightly sampler. That reading is taken
by DiskUsageProbe, which CollectInstanceTraffic now uses too, so there is one
notion of "how full is it" and not two.

A plan change keeps booked packs. They were paid for separately and have
nothing to do with which package the customer is on; the new package's disk
and quota are sized with them included.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 19:13:10 +02:00
nexxo ec8675861e Take the order, park it, and say when it will be delivered
tests / pest (push) Failing after 7m44s Details
tests / assets (push) Successful in 21s Details
tests / release (push) Has been skipped Details
A paid order that no host has room for used to FAIL at the reservation
step. The customer has paid by then, so that turned a sale into an
incident and left somebody holding money against nothing. The estate is
finite and booked thick, so "no host has room right now" is an ordinary
Tuesday — it means a machine has to be bought, which takes days.

So the order waits instead. poll(), not retry(): the wait is measured in
days and must not eat the run's attempt budget. It only fails after
PARK_DAYS (14) — long enough to buy, rack and onboard a server over a
weekend, short enough that a forgotten order surfaces instead of waiting
for ever.

Then say so, in the same words on both sides of the payment:

  - The price sheet marks each package "wird sofort ausgeliefert" or
    "Bereitstellung in 2-3 Werktagen", read from free capacity rather
    than written into the page.
  - The customer's own overview says their cloud is being prepared while
    it is parked, instead of a stepper standing still for two days under
    "wird eingerichtet" — which reads as broken.
  - The console front page shows the same per-package answer, so an
    operator can see what visitors are being promised.

And a capacity page for the decision that follows: who is waiting, what
the roomiest host still has, what the queue needs ("3x Start, 1x
Business" - the LARGEST parked package sets the minimum machine, because
an instance lives on one host), and what such a machine costs today from
the provider's live list. It orders nothing: buying a server is a
contract, and a bug in a capacity calculation must not sign one.

The operator can also say where each parked order goes. A pin is
honoured or it waits — never quietly redirected — because placing it
elsewhere answers a different question than the one they answered, and
they would find out from the finished instance.

Two things this shook out:

  - `current_step` is an INDEX into the pipeline, not the step's key, and
    it is cast to integer. `where('current_step', 'reserve_resources')`
    reads as correct and matches step 0 of EVERY pipeline instead. Both
    lookups go through HostCapacity::parkedRuns() now, which resolves the
    index and filters by pipeline.
  - The auction feed sends `hdd_hr` as a list, not a string. Casting it
    printed "Array" into the console and raised a warning that took the
    page down with it.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 18:50:46 +02:00
nexxo d76de5ada3 Restart a machine, enforce the quota that was sold, end a route that ended
Three places where the product said one thing and did another.

**Nothing could restart a virtual machine.** ProxmoxClient had startVm and no
way to stop anything, so `restart_required_since` — set by every plan change
that grows a running guest — could only ever be cleared by a resize step that
happened to find the machine stopped, which nothing in the product could
arrange. A paid upgrade's cores and RAM could stay unreached for the life of the
contract, and the cloud page's "Neu starten" was a toast.

There is now a `restart` pipeline: shutdown, start, wait for the agent, confirm.
A shutdown and a start rather than a reboot, because only a cold boot makes qemu
read the VM definition again — a reset would take the machine round and bring it
back exactly as small as it was. The shutdown is a REQUEST, bounded at ten
minutes, and there is no escalation: ProxmoxClient deliberately does not expose
Proxmox's forceStop, because the guest is a Nextcloud and cutting power to a
database mid-write to apply a CPU change trades an inconvenience for a restore
from backup. A guest that ignores ACPI for ten minutes fails the run instead, and
a person decides what happens to it.

`restart_required_since` is cleared by the last step, from what the RUNNING guest
reports (`cpus`/`maxmem`) — not by the button, and not by the run merely
finishing. A machine that comes back smaller than it was sold fails the run.

Started by App\Actions\RestartInstance, which re-checks authorisation itself
rather than trusting a hidden button: an operator holding the new
`instances.restart` may restart anything, a portal user their own machine and
nothing else. Refused while another run is in flight against the same order.
Confirmed in a modal on both sides (R23), addressed by uuid (R11).

**Existing instances had no storage quota.** ApplyStorageQuota reaches new and
changed machines; everything built before it kept the whole disk whatever it had
paid for, and nothing recorded which was which. `instances.quota_applied_gb` is
now what the guest was actually told, written by the step only after the occ call
succeeds — so "sold" and "enforced" are separate facts and can be compared.
`clupilot:apply-quotas` sweeps the estate: one `quota` run per instance through
the same step the pipelines use, skipping what it should and saying why, a no-op
once an allowance is enforced, and inert under --dry-run. Deliberately NOT
scheduled — a nightly sweep would quietly cover for the pipeline step the day it
stopped working, which is how the original hole survived this long.

**A Traefik router was never torn down.** TraefikWriter::remove() had no caller
anywhere. What was missing was the moment: ConfirmCancelPackage wrote a date into
`service_ends_at` and nothing ever went back to it, so every route this platform
ever wrote was written for good — pointing at a guest address the host is free to
reassign. `clupilot:end-due-services` (hourly) keeps that appointment through
App\Actions\EndInstanceService. "Ended" means cancellation_scheduled AND
`service_ends_at` passed, never the day a cancellation is scheduled: that
customer has paid to the end of the term and is working in it. The DNS record
goes with the route — it is in our zone, pointing at a host that serves other
people, which is the shape of every subdomain takeover there has ever been. The
customer's own domain is in their zone and is not ours to touch; the virtual
machine is left alone, because the cancellation flow promises a data export first
and destroying disks is not this change's decision.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 18:28:28 +02:00
nexxo 98d884727a Warn that a package cannot be placed, before somebody pays for it
tests / pest (push) Failing after 7m55s Details
tests / assets (push) Successful in 23s Details
tests / release (push) Has been skipped Details
The platform books thick: a package reserves its whole disk_gb — the sold
quota plus the machine's own overhead — on ONE host at placement. That is the
right choice for a small operator, because nothing can quietly overfill. It
has one consequence nobody was being told about: the catalogue goes on
offering a package no host has room for, and the first anyone hears of it is a
PAID order failing at the reservation step.

On the machine this was found on the numbers are stark. 2 x 512 GB NVMe in a
mirror is about 400 GB usable; Start reserves 120, Team 540, Business 1050,
Enterprise 2100. Three of the four packages on sale cannot be placed at all,
and the fourth fits three times.

So the console says so now, per package, with the shortfall — "Team needs 540
GB, the roomiest host has 260" — because "buy a server" is not the decision.
"Buy a server big enough for what I am selling" is.

Two things it deliberately does not do. It does not warn on an installation
with no host at all: that is a machine nobody has onboarded yet, it has its
own notice, and without the guard a fresh console greeted its operator with
one warning per package before they had done anything. And it does not take
the overview down when the catalogue cannot be read — a capacity warning does
not get to break the page somebody opens when something is already wrong.

The largest FREE HOST, never the sum: an instance goes on one machine, so two
hosts with 300 GB each cannot take a 540 GB package between them.

And when placement does fail, the log now names the shortfall instead of only
'no_capacity'.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 18:20:51 +02:00