Commit Graph

168 Commits (v1.3.52)

Author SHA1 Message Date
nexxo fed4acf31c Accept terms instead of a start date, and fix the sender no server accepts
**The test mail was rejected: "553 5.7.1 Sender address rejected: not
owned by user no-reply@…".** Every purpose mailbox here has its own SMTP
account, and a mail server lets an account send only from the address it
owns. Mail::to() hands back a pending mail bound to the DEFAULT mailer and
sendNow() then ignores the mailer the mailable asked for, so a mail
addressed support@ went out over the no-reply@ login. It sends through the
mailable's own mailer now, and the cloud-ready preview — the one mailable
with no mailbox at all — takes the provisioning mailbox like the real
notification does.

Writing the test for that found the same bug in production code:
**InvoiceMail and OrderConfirmationMail set their From to billing@ and
never named a mailer**, so both went out over mail.default's no-reply@
login. On this installation no customer had ever received an invoice mail
or an order confirmation; they rendered perfectly, queued without
complaint and were refused at the door. MailSenderOwnershipTest now scans
for the mismatch: a mail that takes a mailbox From must use that
mailbox's mailer.

**The box on the order page accepts the terms now**, not an immediate
start. It used to carry the whole FAGG §16 sentence, which read like a
choice between "now" and "in fourteen days" — and there is no second
option. The terms are what regulate the sale, so they had to exist:
resources/views/legal/terms.blade.php replaces the placeholder with
fourteen sections written from what this software actually does — the
delivery, the capacity queue, the full refund on withdrawal, the
cancellation at period end, the deletion deadlines. The company data
comes from CompanyProfile, so the page and the invoices cannot drift. No
availability figure and no liability cap has been invented.

No order goes through without it: the button is unusable until the box is
ticked and says why, and CheckoutController still refuses server-side —
the browser half refuses nothing. The request field is `terms_accepted`;
the Stripe metadata key stays `immediate_start`, because a session opened
before a deploy is paid after it and the webhook would find nothing under
a new name.

**"Wird der Account nach fünf Tagen gelöscht?"** Only an unconfirmed one.
That was the whole of what we said, so the answer looked like yes. The
second rule now exists and is stated: PruneDormantAccounts removes a
confirmed account after a year when it never had a package — no customer
record at all, which is where every order, contract and seven-year invoice
hangs. A fortnight's notice goes out first, once, and `dormant_warned_at`
is what permits the deletion: an account whose warning never went out is
never removed. Signing in resets the clock, measured off the device rows
because users has no last_login_at.

Both deadlines are said in the portal settings, on the verification page,
and in the terms — each reading the number off the command that enforces
it.

Also: the wordmark scan matched any element whose text merely BEGINS with
the company name, which a paragraph of terms does. It looks for the lockup
form now (no whitespace after the tag), which is what it was always about.
The seven checkout tests in the parallel session's files were posting the
old field name and now post the new one.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 15:22:35 +02:00
nexxo c354ad1463 Make mails readable on a phone, and let an operator look at one
Three things the owner reported, and one sentence that promised something
this product does not do.

**The mails had a fixed width.** components/mail/layout.blade.php set
width="600" and width:600px, so every phone showed a 600px canvas in a
390px window and one had to scroll sideways to read a sentence. Now the
table is width="100%" with max-width:600px — fluid, with 600 as a ceiling
rather than a floor. A mail cannot fix this with a media query (Outlook
renders with Word and drops <style> blocks), which is why the whole file
is inline attributes and why the shrinking has to be built in. Side
padding went 40px -> 24px in the layout and in all nine mail views:
40 each side leaves 278px of a 390px screen to read in.

**There was no way to look at a mail.** An invoice mail needs an invoice,
a maintenance announcement needs a window, and "register an account to
see whether the confirmation reads well" is not a workflow — which is how
the fixed width survived for months. App\Services\Mail\MailPreviews
builds all nine from sample data, every record with make() and never
create(), so a preview leaves no invoice, order or window behind and
draws no number from a series. Two ways to see one: in a tab as the
document itself, or sent to the signed-in operator's own address. There
is no recipient field — that would be a form for mailing strangers.

sendNow(), not send(): every mailable here implements ShouldQueue, and
send() defers to the queue for those, which would have put a failure in a
worker's log while the button reported success to somebody waiting for
the mail. The test caught that.

**The booking page had no shell.** Order declared layouts.portal — the
bare shell the sign-in pages use, no navigation and no padding — so the
page sat flush against the top and bottom of the window with no way back
to anything. layouts.portal-app, like every other portal page.

**The consent box said something untrue.** Its refusal read "otherwise we
can only build your cloud once the withdrawal period has ended", which
describes a path that does not exist: nothing here delivers fourteen days
later, and an unticked box simply means no order. Said plainly now, and
said on the page before somebody runs into the refusal.

Also: GrantedPlanPortalTest asserted assertDontSee('179'), which matches
any id containing those digits — and ids climb through a suite run
because a rolled-back transaction does not reset an auto-increment
counter. It passed alone and failed in company. Asserts on '179,00' now,
which is what a leaked price would actually look like.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 14:50:37 +02:00
nexxo 3e7026407b Stop inventing a package, and rebuild the booking page
tests / pest (push) Failing after 8m12s Details
tests / assets (push) Successful in 20s Details
tests / release (push) Has been skipped Details
Two pages said opposite things about one account, straight after
registering: the dashboard said "noch keine Instanz", and Paket & Addons
said "AKTUELLES PAKET Start — Status Aktiv". The dashboard was right. The
package page fell back to `$instance?->plan ?? 'start'` and rendered that
fallback as a contract the customer had entered into, complete with a status
of Aktiv, on the one page somebody opens to find out what they pay.

The contract is resolved from the CUSTOMER now, not from the instance — a
paid order parked for want of a machine has a subscription and no instance
yet, and asking the instance would tell somebody who has paid that they have
no package. An instance counts as well, whatever its subscription row says.
With neither, the page says so and points at the booking page: an "Upgrade"
from nothing is a purchase, and that has its own page.

The cart stays outside that gate. A customer can have something in it before
they have any contract at all, and hiding it there would hide the thing they
came to pay for — which is what my first version did, and seven existing
tests said so.

And the booking page. Five cards in a four-column grid left the fifth alone
on its own row, reading as a mistake; the consent box sat at the BOTTOM with
every buy button disabled until it was ticked, so the page arrived looking
broken before anybody had done anything wrong; and the price ran across the
card in one block with nothing to compare.

Now the consent comes first, because it is the condition for everything under
it, and it colours itself green once given. Three columns, so five plans read
as 3 + 2. Each card is the same four rows in the same order — price, delivery,
what you get, the button — so the eye can run across a row and compare like
with like. The button stays ENABLED with the reason it will not go through
said under it: a disabled control explains nothing, and the server is the gate
either way.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 14:29:22 +02:00
nexxo 2321854967 Discard an unconfirmed registration, and sweep the abandoned ones
tests / pest (push) Failing after 8m17s Details
tests / assets (push) Successful in 19s Details
tests / release (push) Has been skipped Details
"Abmelden und neu registrieren" was advice that could not work. Signing out
frees nothing: the address is still held by the unique index, so registering
again with the address somebody meant fails — and every abandoned attempt
stayed in `users` for ever. Reported exactly that way, and it was right.

The button discards the account instead. Only an UNCONFIRMED one, and only
one with nothing behind it: the webhook creates a customer's login from a
paid checkout, so a user can sit on this page unconfirmed while already
having a contract, and deleting that is data loss dressed up as a
convenience. It refuses and says where to go. A confirmed account is closed,
not discarded — that is ConfirmCloseAccount, with an invoice history behind
it.

R23: confirmed in a modal. The modal mutates nothing; it dispatches the event
the page listens for, so the checks stay in the one place they already are
rather than being duplicated where they could drift.

And nothing has to be discarded by hand. clupilot:prune-unverified removes
registrations nobody confirmed after five days — long enough for somebody who
signed up on a Friday and found the mail in a spam folder on Monday, short
enough that a typo does not hold the correct address for a month. It skips a
confirmed account whatever its age, and any account with a customer record
behind it, matched on user_id AND on the address, because either link means
somebody is a customer. Every removal is logged with the address: a line that
disappears is what somebody asks about later, and a count answers nothing.

The deadline is said on the page as well as in the mail. Somebody who never
received the mail is looking at the page, and the deadline is the reason they
do not have to do anything about an attempt they abandon.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 14:08:02 +02:00
nexxo f49f1dca09 Say when no mail is being delivered at all
tests / pest (push) Failing after 8m40s Details
tests / assets (push) Successful in 28s Details
tests / release (push) Has been skipped Details
"Ich versuche mich zu registrieren, erhalte aber keine Verify-Mail, auch
nicht beim erneuten Senden." Traced rather than guessed, and the evidence is
in storage/logs: the address appears three times, so the mails were built and
handed to a transport that writes them to a file.

MAIL_MAILER=log. MailboxTransport::resolution() short-circuits on it —
NON_DELIVERING is ['log', 'array', null] — so every purpose mailer becomes
the log transport however well the five mailboxes are configured, which is
correct for a development machine and exactly what was happening here.

The reason it deserves a notice is that the failure is silent in every
direction an operator would look. Mail::queue() succeeds. No job fails. The
queue empties. And the console's own mailbox test reports SUCCESS, because
MailboxTester builds its own transport on purpose — a check that honoured
MAIL_MAILER=log would report success while writing to a file. So every
instrument on the page said fine.

Now the front page says it, linked to the mail page, and the mail page says
it above the mailboxes it makes decorative. All three swallowing values are
named, not only 'log': array and an unset default do the same thing, and a
notice that only knew about one would be silent in the two cases nobody
thinks to check.

Two existing tests asserted that a clean installation raises no notice, and
went red — correctly, because phpunit.xml forces MAIL_MAILER=array so a suite
cannot send mail. They pin a delivering mailer now: the warning is about the
environment, those tests are about the estate.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 13:55:55 +02:00
nexxo 70fa136e22 Say on the front page that the site is switched off
tests / pest (push) Failing after 8m54s Details
tests / assets (push) Successful in 20s Details
tests / release (push) Has been skipped Details
"Ich komme auf dem lokalen Dev-Server nicht auf www.dev." Diagnosed rather
than guessed: Laravel answers 200 on that host, and the request never
reaches it — site.public is false, so PublicSiteGate returns the placeholder
with a 503 to every visitor who is not on the management VPN and not signed
in as an operator. Which is precisely what a broken deployment looks like
from outside, and the only place that said so was the switch itself, on
another page.

So the console says it now, on the page an operator opens when something
looks wrong, and the notice links to the switch.

The second half of the same report — being sent to app.… — is the missing
SITE_HOST. Without it the marketing site is registered without a hostname:
it answers on the PORTAL's host as well, and every route() it generates
points at APP_URL, so a link on the site lands on the portal's domain. Also
said, also with the host named.

Only where the installation is host-separated at all, though. A fresh
checkout binds nothing to a hostname by design — RestrictAdminHost:
"upgrading must not lock anyone out of a system that was working" — and a
warning there is furniture. My first version fired on every clean
installation and two existing tests said so immediately; they were right.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 13:36:42 +02:00
nexxo a84251260c Read the mailbox password where it actually is, and let the console test it
tests / pest (push) Failing after 9m6s Details
tests / assets (push) Successful in 22s Details
tests / release (push) Has been skipped Details
The inbox kept saying no mailbox was set up while the password sat right
there on the settings page. isConfigured() read
config('services.inbound_mail.password'), which is only ever the .env
value: this project deliberately does not overlay stored secrets onto config
at boot — SecretVault's own docblock says so, and HttpMonitoringClient reads
its token at the point of use for exactly that reason. My docblock even
asserted the opposite mechanism, which I never verified. It reads the vault
now, and falls back to .env because SecretVault::get() already does.

And a way to find out. "Verbindung prüfen" saves the form first — testing
what is on screen while the server still holds the previous values would
report on a mailbox nobody configured — then performs the same four verbs
the real fetch performs: LOGIN, SELECT, SEARCH UNSEEN. A check that proves
something easier than the actual job is worse than none.

What it reports back is one of five fixed words, never the server's own
prose: an IMAP error carries the command it failed on, and for LOGIN that
command contains the password. Each word maps to a sentence an operator can
act on — address and port, mailbox and password, the folder.

The line saying when the mailbox was last reached is on both pages, and it
is written by the SCHEDULED run as well as by the button. Otherwise "last
checked" would mean "last time somebody pressed a button", which is the less
interesting of the two: a mailbox that stopped answering at three in the
morning is the one worth seeing, and nobody presses a button at three in the
morning. It is also shown when the answer is "never" — an empty inbox and a
mailbox that stopped answering look identical, and this line is the whole
difference.

A fetch against a mailbox that just refused the login now takes nothing in
and records the refusal, rather than reporting "nothing new" — which was
true and useless.

Also: HostStepsTest asserted the literal clupilot.com for a host name. That
was true until CLUPILOT_DNS_ZONE was set to clupilot.cloud on this
installation, and then a correct configuration failed a test. The zone is
pinned in the test now; what it is about is the shape of the name and which
address it carries.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 13:12:29 +02:00
nexxo 9da1358802 Stop charging VAT to the customers who owe us none
A verified EU business outside Austria gets reverse charge — rate 0, no VAT
line, the note on the invoice — and was still charged 214,80 € for a 179,00 €
package, because one Stripe Price carried the domestic gross for everybody.
There is no VAT line on their document to reclaim, so it was a flat 20 %
surcharge on exactly the customers who read their invoices, and the document
then stated the whole 214,80 € as net at 0 %, so they self-accounted their own
VAT on a base a fifth too large.

A Stripe Price can ask who is buying after all: there are two per sellable
thing now, the domestic gross and the bare net, both live on one Product, and
the checkout picks by TaxTreatment. The rule is Austria B2B 20 %, other EU B2B
without VAT — a domestic business still pays the gross, reclaims it as input
tax, and the price on the website is still the price charged for them.

- stripe:sync-catalogue mints and archives both halves of every pair, per plan
  and per module; `reverse_charge` on stripe_plan_prices/stripe_addon_prices
  says which is which, and joining it on subscriptions.stripe_price_id says
  which one a running contract is billed on. A rate change moves the gross
  Price and leaves the net one alone, because the net owes nothing to the rate.
- A status that changes after the sale converges: a verification (or a lapse)
  makes stripe:reprice-subscriptions move the contract onto the other Price
  with PRORATE_NONE, because the term is already paid for. The module items
  follow the same way.
- Downstream follows: the invoice total equals what was taken, the proof
  register expects the figure this customer is actually charged (so a correct
  reverse-charge sale is no longer flagged as a mismatch, and an overcharged
  one is), the setup fee obeys the same rule, and the booking page quotes what
  it will charge.
- StripeClient gained activatePrice(). Archived Prices were brought back in our
  own table and left inactive at Stripe, so a rate that moved and moved back
  pointed the catalogue at a Price no checkout could be opened for.

An unverified number is still charged the gross — an unchecked string must
never be a discount — and where the net Price is missing the checkout refuses
rather than reaching for the domestic one.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 02:15:41 +02:00
nexxo 8ca0d4d257 Say the same thing to the customer, the register and the bank
tests / pest (push) Failing after 8m5s Details
tests / assets (push) Successful in 25s Details
tests / release (push) Has been skipped Details
Five places where the product told somebody a figure that nothing behind
it produced.

**The invoice page showed five invoices nobody was ever issued.** A mock
that outlived its purpose: CP-2026-0003 to CP-2026-0007, a prefix
belonging to no configured series, all "paid", a spend curve from 179 to
198 € and a next charge of 198 € on 01.08.2026 — behind
['auth','verified','customer.active'], so every signed-in customer saw
it. Their real invoices existed in `invoices`, were rendered as PDFs and
mailed to them, and appeared nowhere in the portal at all. The page now
lists their own documents, newest first, with the numbers, dates and
totals off the frozen snapshot, a Storno marked as one, and a download.
The PDF route resolves the document against the signed-in customer in
the query — a URL anybody can type is not made private by not printing
it. No next charge and no chart: nothing here computes what Stripe will
take next cycle, and a figure nobody has worked out is worse than a
blank space.

**The setup fee was quoted everywhere and charged nowhere.** On the
price sheet, on the booking page, set by the operator in the console —
and CompanyProfile::setupFeeCents() had no reader outside the two
sentences that quoted it. It is charged now, as a second non-recurring
line on the same checkout session, which Stripe puts on the initial
invoice only. `orders.setup_fee_cents` records how much of the charge it
was, so the whole total still goes back on a withdrawal while the
register holds the PACKAGE's charge against the contract price and the
invoice prints the fee as a line of its own. The booking page was also
quoting the fee NET under the same sentence the website quotes GROSS —
99,00 against 118,80 — and now quotes what will be taken.

**An upgrade click cancelled a booked downgrade and delivered nothing.**
Nothing in this application marks a cart order paid, so the customer
traded a downgrade they had genuinely booked for a cart line that would
never be fulfilled. The booking now stands until the upgrade actually
lands on the contract, where ApplyPlanChange clears it. The fulfilment
seam is reachable for every type that can be paid — a module and a
storage pack book through BookAddon, which was the missing path from a
paid order to a SubscriptionAddon and left AddonPrices,
SyncStripeAddonItems and clupilot:end-cancelled-addons with no caller
behind a payment. A paid traffic pack logs an error rather than pretending:
the metered allowance is a standing count of packs while a top-up is sold
for one month, and which of the two is meant is not a guess to make here.
That no path to `paid` exists yet is now stated in both places rather
than in one.

**The proof register called correct charges wrong.** expected_gross_cents
used the CUSTOMER's rate, which is zero under reverse charge, against
the domestic gross Stripe actually took — so matches_catalogue was false
for every EU business sale charged exactly the advertised amount, and
for every renewal on a contract with a module, which was held against
`price_cents` alone. It compares against TaxTreatment::chargedCents()
and against the whole term now. Where no money moved, charged and the
flag are null instead of the expected figure agreeing with itself, and a
plan change records the terms with the pro-rata figures in the snapshot
rather than money that arrives again on Stripe's proration invoice.

**The seller's own VAT id was on the invoice, unlabelled**, between the
register number and the court. Labelled — and the footer's composition
moved out of the TCPDF method, because inside one the only way to read
what it says is to render a PDF and un-subset its fonts.

One test enshrined a figure the code does not produce: a reverse-charge
purchase recorded with no charged amount, asserting 17900/0/17900, where
OpenSubscription always passes the charged figure and a real one records
21480/0/21480. Another asserted that an upgrade click cancels a booked
downgrade.

Full suite: 1676 passed.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 01:30:24 +02:00
nexxo 336ca9d88c Make host onboarding survive the machine it runs on
tests / pest (push) Failing after 7m52s Details
tests / assets (push) Successful in 20s Details
tests / release (push) Has been skipped Details
Nine defects in the host pipeline, every one of which either stopped an
install or let a host reach `active` while it could not do its job.

The install-stoppers:

- InstallProxmoxVe hard-coded `bookworm`. A server ordered today boots
  Debian 13 trixie, so it added the PVE 8 repo and keyring to a trixie
  base. The codename now comes from /etc/os-release, the suite and keyring
  are looked up per release, and an unknown one fails naming what it found
  instead of guessing. Keys land in /usr/share/keyrings with Signed-By
  rather than in the deprecated trusted.gpg.d, where they would vouch for
  every other repository on the machine too.

- keyLogin() dialled wg_ip whenever it was filled, but wg_ip is persisted
  inside the allocation lock BEFORE the handshake is ever proven. Attempt
  1 reserved the address and failed at the handshake; every later attempt,
  including a console Retry, died connecting to a tunnel that did not work
  — before reaching the only code that could repair wg0.conf. Recovery
  meant nulling hosts.wg_ip by hand. SSH now uses the tunnel only once the
  `wg_peer` breadcrumb proves a handshake succeeded, which also rescues
  the same shape in RebootIntoPveKernel, ConfigureProxmox,
  CreateAutomationToken and SecureHostFirewall. Not a hole: 22 on the
  public IP is open until SecureHostFirewall runs, that step runs last,
  and by then the tunnel is necessarily proven. And nothing validated the
  hub key/endpoint, so renderConfig() would emit `PublicKey = ` — now
  refused before anything is installed, allocated or written.

- `systemctl enable --now wg-quick@wg0 || wg-quick up wg0` brought the
  interface up without the enablement, so the tunnel did not come back
  after the step-6 reboot; on the next attempt both halves failed with
  "wg0 already exists" and the step retried forever on a working tunnel.
  The three states are handled separately now, and a changed wg0.conf is
  actually applied instead of only written.

- RebootIntoPveKernel removed the Debian kernel with `|| true`, ignored
  update-grub's exit status, and rebooted. A /boot that filled up during
  the full-upgrade could leave a machine only the provider's console can
  reach. The pve kernel image, its initramfs and update-grub's exit status
  are all proven first; anything missing fails loudly and does not reboot.

- ConfigureProxmox ran `ip link show vmbr0` and threw the result away
  (its comment claimed it recorded the absence; it recorded nothing), then
  repeated a rm -f, and always advanced. Proxmox on top of Debian does not
  create vmbr0, so onboarding reported `active` with no bridge. It now
  fails with the default route in the message and deliberately does not
  build the bridge over the primary NIC from a remote shell.

The things that were quietly inert:

- Proxmox applies a guest's firewall rules only while the firewall is
  enabled at datacenter level, and it ships disabled — so applyFirewall()'s
  "80/443 only" rules were inert on every customer VM. Enabling it blindly
  is the opposite trap (input policy defaults to DROP, node firewall
  defaults to on, and its management ipset is seeded from the PUBLIC
  subnet, not the tunnel), so: policy ACCEPT and the node firewall off
  first, master switch last, read back to confirm. nftables stays the one
  owner of the host's input policy.

- role_privs lacked Sys.Modify, which POST /cluster/backup requires
  (pve-manager's PVE/API2/Backup.pm), so RegisterBackup 403'd and failed
  EVERY customer run. And `pveum role add … || true` only ever applied the
  privilege list on the run that created the role — it converges now, above
  the token short-circuit so a replay reaches it.

- The nftables ruleset dropped all ICMP and ICMPv6. On a real host that
  breaks IPv6 outright once the neighbour cache expires and black-holes
  large transfers through PMTUD. Both families accept the types they need,
  policy drop stays, and a DHCP client reply is allowed so a rebind cannot
  lose the IPv4 address.

- api_token_ref used the `encrypted` cast, i.e. APP_KEY, against
  SecretVault's own written rule. One rotation would have made every host's
  Proxmox token undecryptable at once. Moved onto SecretCipher with a
  migration that leaves any value it cannot read exactly as it is and says
  so, rather than destroying a credential that exists nowhere else.

- Every plan version points at template_vmid 9000 and nothing created or
  verified it, so the first paid order died in CloneVirtualMachine after
  the customer had paid. VerifyVmTemplate reports that during onboarding
  instead. It does not build a template: what goes into the golden image is
  a product decision.

Three tests that proved nothing, fixed: `ran(…emergency-open-firewall.sh)`
only ever matched the `chmod 700` above it, because putFile() is not
recorded — the script's contents are now asserted, including that nothing
in it reopens the firewall on a timer or in the background. The port policy
was tested one-sidedly, so a mutation adding `tcp dport { 8006 } accept`
passed the suite; the ruleset is now read as a list of what it opens to an
unrestricted source. And the end-to-end test says in writing that it proves
sequencing only.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 00:54:16 +02:00
nexxo 8440266ed3 Stop charging for a service that has ended
Nothing in this application could cancel a Stripe subscription — there was
no such method on the client at all. So a customer who cancelled and a
consumer who withdrew both stayed subscribed, the card went on being
charged every month, and every one of those payments arrived as
invoice.paid, drew a real number out of the gapless Austrian series and
mailed the PDF, for a machine that had been switched off. Indefinitely.

StripeClient::cancelSubscription() closes the first half, with the timing
passed explicitly at the call site — CANCEL_AT_PERIOD_END for a
cancellation, because the customer keeps the term they paid for, and
CANCEL_IMMEDIATELY for a withdrawal, because that unwinds the contract and
the whole amount has just gone back. The immediate form states prorate and
invoice_now as false rather than inheriting them: a credit note of Stripe's
beside our own Storno would be the same money twice.

The second half is ApplyStripeBillingEvent::owesADocument(). Refusing every
invoice on a cancelled contract would lose the legitimate final one — the
cycle for a term the customer really did use, unpaid, dunned for three
weeks and settled after the contract ended. So the question is not when the
payment landed but what it is for: an invoice whose billed period STARTED
before the contract ended is documented, one whose period begins at or
after that moment is not. Neither is a contract marked cancelled with no
date, nor an invoice with no period, because a number handed out in error
can never be withdrawn while a missing document can still be issued. The
register entry is written either way — the money moved, and that is where an
operator finds what has to go back.

A cancellation also took its date from the order date plus MONTHS, whatever
the term said, so a yearly customer who cancelled in March lost the nine
months they had already paid for. It reads current_period_end now, which
Stripe keeps current for both terms; the month-walk survives only for a
machine with no contract behind it, where nothing records a term at all.
Stripe is asked first and our rows are written only if it agreed: a
cancellation we could not make effective is the defect above wearing a
"gekündigt" label on the settings page, and a cancellation has no deadline,
so being asked to try again costs nobody anything.

A withdrawal cancelled the OPENING invoice only, found by invoices.order_id
— which a renewal and a module document leave null on purpose. A storage
pack booked on day three and withdrawn from on day ten was therefore
neither cancelled nor refunded. Every charge inside the window is covered
now, one Storno per document and one refund per payment, each against the
payment that actually took it: a single refund of the total against the
opening PaymentIntent is what Stripe would have refused for exceeding it,
and one idempotency key for the whole withdrawal would have had Stripe
replay the first refund's answer for the second.

StartCustomerProvisioning::resume() opened a missing contract and returned,
and the only production call to IssueInvoice::forOrders() is after the order
commits — so a worker killed in between cost that customer their invoice for
good, silently, with nothing anywhere sweeping for it. resume() finishes that
work too, guarded by the invoice already filed against the order and by
invoices.sent_at, so however often Stripe redelivers it comes out as one
invoice, one number, one mail. The order confirmation stays on the first
pass alone: it has nothing to stamp.

subscriptions.cancel_requested_at is new because the billing half of the
application had no way to tell a cancelled contract from an untouched one.
Deliberately not a status: until the term runs out this is a paying
customer, which is the distinction EndInstanceService is built around, and
`cancelled_at` beside it still means the day it genuinely ended.

clupilot:verify-vat-ids is scheduled monthly on the first, and its docblock
no longer points at a note in routes/console.php that never existed. Reverse
charge rested on a one-off VIES answer, a withdrawn registration keeps
earning rate 0 for ever, and the unpaid VAT on those invoices is the
seller's — so the cadence is the width of that window, and the first of the
month is the rhythm the return is filed on.

Two tests that proved nothing are now about behaviour. SettingsTest asserted
service_ends_at was not null, a column the code had just written and which
the broken monthly arithmetic satisfied exactly as well as the right answer;
it states the yearly date, the contract's own record and the order to Stripe.
EndInstanceServiceTest travelled to whatever value the implementation had
computed, so it recomputed the code instead of checking it, and never looked
at billing at all; the boundary is a literal date now and the money stopping
is asserted beside the address coming down.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 00:52:19 +02:00
nexxo f00cbf18d3 Let an operator correct a customer's details
tests / pest (push) Failing after 7m59s Details
tests / assets (push) Successful in 23s Details
tests / release (push) Has been skipped Details
The console could show them and not touch them, so a moved office or a new
contact person meant impersonating the customer or editing the database by
hand. Both are worse than a form. R20: a modal, opened from the Stammdaten
tab, authorising again and reading the record itself rather than trusting
anything the browser hydrated.

Most of the work is in what saving must NOT quietly do.

The customer type is never reset to "nobody asked". The field opens on
"leave unchanged" precisely so that saving an address correction cannot
undo it — that answer decides whether a withdrawal right exists, and losing
it silently would be the expensive kind of quiet.

A changed VAT number is unverified from the moment it is stored — the
verification is bound to the value, so that happens by itself — but
`vat_id_verified_value` is left alone: it is the record of what WAS checked,
and clearing it would destroy the evidence rather than the claim.

The address is also the sign-in address and the key inbound mail is matched
by, so changing it moves the linked portal login in the same transaction and
puts it back to unverified, which is what Laravel's own profile update does
for the same reason: nobody has shown they can read the new address. No mail
is sent from here — the portal asks for the confirmation at the next
sign-in, and a mail an operator did not knowingly send is a surprise.

Three addresses are refused: one belonging to an operator (R21 — no index
spans the two tables, so it is checked), one belonging to another customer,
and one belonging to somebody else's user row, which can outlive or predate
a matching customer.

Not offered here, each for its own reason: `status`, because suspending has
consequences for access and a lifecycle switch hidden among address fields
is one somebody flips by accident; `stripe_customer_id`, because a wrong one
does not move a contract, it points our records at somebody else's payments;
the brand fields, because the customer sets those for themselves and an
operator overwriting a logo is not a correction. There is a test that fails
if any of them appears — with the comments stripped first, since the class
documents at length why they are absent and that documentation is not the
offence. This repository has fallen into that trap three times.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 23:18:46 +02:00
nexxo 2277dfe4cb Ask the EU register whether a VAT number is real
tests / pest (push) Failing after 8m24s Details
tests / assets (push) Successful in 26s Details
tests / release (push) Has been skipped Details
vat_id_verified_at was declared on the customer and read by TaxTreatment, and
set by no code anywhere. hasVerifiedVatId() therefore never returned true, so
reverse charge could not trigger for anybody - and every EU business customer was
invoiced Austrian VAT they cannot reclaim in their own country, which is not a
pass-through for them but a real cost until the invoice is corrected.

The check has THREE outcomes, and the third is why VatIdCheck exists. VIES is a
gateway onto twenty-seven national registers and any of them is regularly down.
Reading "I could not ask" as "not registered" would clear a verification that has
stood for months, move that customer onto the domestic rate, and change what
their next invoice says - because a register was asleep. Reading it as
"registered" would put reverse charge on an unchecked number, which is our
liability. So on UNAVAILABLE nothing at all is written.

Asked at the moment the number is entered, because that is when somebody is
looking at the field and can fix a typo. The save has already happened by then
and the check cannot undo it: a register that is down must not cost a customer
their address change.

Shape and membership are refused before a request is spent, and the fake refuses
on the same rule as the real verifier. A fake that answers where VIES would never
have been asked is not a simplification but a different product, and free text
normalises into a well-formed number more easily than it looks - "not a number"
becomes NOTANUMBER, which the shape rule alone reads as a Norwegian one.

clupilot:verify-vat-ids re-asks about the numbers reverse charge rests on, since
a registration can be withdrawn. Deliberately not scheduled: it queries a public
service with a concurrency limit on behalf of somebody else's tax position, and
the cadence is the owner's to set.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 22:42:29 +02:00
nexxo f02e86769b Charge the price the website shows, and hand a withdrawal back in full
tests / pest (push) Failing after 9m21s Details
tests / assets (push) Successful in 21s Details
tests / release (push) Has been skipped Details
Stripe was charging the catalogue's NET figure while the document added the
domestic rate on top: a customer quoted 214,80 paid 179,00 and was then invoiced
for VAT nobody had collected. Under para 11(12) UStG that VAT is owed to the tax
office whether or not it ever arrived, so every document issued created a
liability against revenue that did not contain it.

The Stripe Price now carries the GROSS figure. price_cents stays net - it is
frozen onto every contract and PlanChange prorates against it, so redefining it
would corrupt every pro-rata sum ever computed. Only the amount at the till
moved, and it is formed by the one call TaxTreatment already answers for the
price sheet and for the invoice, so displayed, charged and invoiced cannot drift
apart.

Stripe's automatic_tax is deliberately not used. TaxTreatment is the single tax
authority here, and a second rate computed by Stripe would take 19 % from a
German consumer while our document said 20 %.

A Stripe Price cannot be edited, so a changed figure means a new Price and the
old one archived - which stops it being SOLD and leaves every subscription
already on it billing the old amount for ever. stripe:reprice-subscriptions is
the second half, and a command of its own because it touches live money.

A withdrawing consumer is refunded in full, as the owner decided. That is more
generous than FAGG para 16 requires, and it makes the express-request consent the
statute hinges on irrelevant - so the gate is gone rather than left looking
load-bearing.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 22:42:02 +02:00
nexxo 33566cd404 Show the customer, and write the answers once
tests / pest (push) Failing after 9m49s Details
tests / assets (push) Successful in 21s Details
tests / release (push) Has been skipped Details
Two complaints, one cause: the customer page was a compose box with three
lists under it. It showed nothing ABOUT the customer, and every answer was
typed from scratch.

The page is five tabs now. Stammdaten — contact, phone, since when,
language, and the tax standing: consumer or business, with "nobody asked"
saying so rather than passing for business, because that answer decides
whether a withdrawal right exists at all. Paket — the contract's own
FROZEN figures, the modules at the price they were booked at, and the
machine: address, state, host, datacenter. Zahlungen — invoices with net,
gross and their PDF, and the orders beside them, because an order is a
purchase and an invoice is a document about one. Nachrichten — the portal
requests in the customer's own words, the mail they sent, the mail we
sent. Schreiben — last, because it is what you do after reading.

The tab is in the query string, like Settings and Integrations: a reload,
a bookmark and the back button all land where the operator was, and a link
can point at the tab that matters.

And templates, under Betrieb → E-Mail-Vorlagen. Most customer questions
are the same five questions, and typing the answer again every time is how
two customers get told two different things about one subject. A template
is INSERTED into the compose field with the customer's own details filled
in — never sent as it stands, because the last two sentences always belong
to the person asking. What goes out is what the operator saw and edited.

Three decisions worth naming. {{contact}} takes the contact person where
one is on record and the company name otherwise, because "Guten Tag
Beispiel GmbH" is the line that gives away a mail written by a database.
{{amount}} is the gross figure — what the price sheet quoted them and what
their bank statement says. And a typo comes out as {{kunde}}, standing
there in the field where the operator sees it, rather than as an empty
string that produces "Guten Tag ,". A placeholder with no value for this
customer stays empty; nothing is invented.

Placeholders are named in English because they are identifiers, not prose:
a template has to survive somebody switching the console's language. The
list the page documents is the renderer's own, so a token added in one
place appears in the other without being written down twice.

Blade's echo tag ends at the first }} it finds, which turned a literal
placeholder in the documentation into compiled nonsense. Assembled in PHP
now, and caught by the test that renders the page rather than by somebody
opening it.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 22:37:30 +02:00
nexxo e376b571be Read the support mailbox into the console
tests / pest (push) Failing after 7m59s Details
tests / assets (push) Successful in 20s Details
tests / release (push) Has been skipped Details
No, not an API token: mailcow's API administers domains and mailboxes —
it does not read mail. Reading a mailbox is IMAP whoever runs the server,
so that is what this is. Host, user and folder are console settings; the
password is a vault entry, like every other credential that opens
something.

IMAP by hand rather than a dependency. Four verbs are needed — LOGIN,
SELECT, SEARCH UNSEEN, FETCH — and the parsing that follows is the real
work either way. It is bounded by what the console shows: a sender, a
subject, the words a person wrote, and the NAMES of anything attached.
Real mail from real people arrives encoded, so it handles RFC 2047
subjects (every German subject with an umlaut in it), quoted-printable
and base64 bodies, Windows charsets, and multipart — text wins over HTML,
because a console is not a mail client and the words are in the text
part. A message it cannot make sense of is skipped and logged, never
guessed at: a garbled question in front of an operator is worse than one
they go and read in the mailbox, where it still is.

ATTACHMENTS ARE NOT STORED. Only their names and sizes, so an operator
knows something was attached and can go and look if it matters. Keeping
whatever a stranger chooses to send would make this application a malware
store with a web interface in front of it.

Whose a mail is, is decided by the sender's ADDRESS and by nothing else —
not by a name in the subject, not by anything in the body. A mail is easy
to write and this decision attaches a stranger's words to a real
customer's file; there is a test that forges the name and the subject and
still gets nothing. An address nobody recognises stays unassigned, shown
FIRST and never hidden: that is a new enquiry, or a customer writing from
their private account, and it is the mail that must not be missed. An
operator can place it by hand from the same row.

Nothing is deleted on the mail server, ever. Messages are flagged seen
once the row is safely written — and only then, because flagging first
and failing after would lose the message with no second copy anywhere.
Filing one away is this console's own state; the mailbox is untouched.

Two fixes on the way past: the customer page printed
"customers.status.active" and "support.status.open" — a lang key with no
file behind it renders as itself and Laravel says nothing — and the same
page is now covered by a test proving each list is scoped to the customer
in the URL, which was reported as "unterhalb steht immer das selbe".

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 21:41:29 +02:00
nexxo 6d7c2bdf35 Ask whether they are a consumer, and let one change their mind
tests / pest (push) Failing after 8m35s Details
tests / assets (push) Successful in 22s Details
tests / release (push) Has been skipped Details
Three things the product owed its customers and did not have.

**Who is on the other side.** There was no consumer/business flag anywhere,
and `vat_id` was standing in for one — which it cannot: a business without a
VAT number is an ordinary small business, and a consumer with one does not
exist. It is asked at sign-up now, correctable in the portal, and NULL where
nobody has been asked. Unknown is read as CONSUMER everywhere it decides a
right, because that mistake costs us a refund while the other one takes a
statutory right away from somebody who has it.

Reverse charge asks the recorded type instead of the number: an explicit
consumer is charged the domestic rate whatever `vat_id` says — previously they
were not, and anyone could zero their own VAT by getting a number verified. An
unrecorded type still falls back to the verified number, so no contract that is
already running changes rate.

**The fourteen-day right of withdrawal** (FAGG, §312g BGB), for consumers only,
at every door: the window is stamped on the contract when it is concluded, the
customer exercises it from the portal, an operator records one that arrived by
telephone or post, and both go through one action that refuses a business
customer on the server rather than by hiding a card.

The money follows the paperwork rather than being computed beside it. The
invoice is cancelled by a Storno with its own gapless number — nothing is ever
edited or deleted — a new invoice states the pro-rata value of the service
actually delivered (FAGG §16, by days over the term paid for), and the refund
is exactly the difference between the two documents. Where the consumer never
expressly asked for the service to begin at once, they owe nothing and the whole
amount goes back. `StripeClient::refund()` is new, keyed so a retry cannot send
the money twice. The service ends through EndInstanceService and the
`cancellation_scheduled` machinery that was already there.

**The cancel button for modules.** BookAddon::cancelAtPeriodEnd() had no caller
in the interface at all, so a customer could book a recurring charge in two
clicks and had no way to stop it. It is on the module card now, with the date it
runs until and a way back while the cancellation is still pending — and putting
a module back settles nothing, because the term it was cancelled for was paid
for in advance.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 21:06:06 +02:00
nexxo 0e25fe88d4 Keep a register of what was sent, and answer the customer from here
Three complaints, one shape: the console knew things and could not act on
them, so the work happened somewhere else and left no trace.

The header said "4 Hinweis(e)" and led nowhere. Whoever read it had to
know that the list was a card further down the same page, and then go
looking for the host or the failed run by hand. The count is a link now,
every notice carries the page that shows the thing it is about, and the
plural is a word rather than a bracket.

Nothing recorded what this installation had sent. "Hat der Kunde die
Zugangsdaten je bekommen, und wann?" was answered on the mail server — a
different machine, a different program, and nothing an operator can put
in front of somebody who says nothing ever arrived. Every mail now writes
a row: when, to whom, which mailable, and the customer it belongs to.
Written from MessageSent, so a row means the transport accepted it; that
is the strongest thing an application can honestly claim, and a column
called "delivered" would be pretending otherwise. Verification and reset
mails are left out on purpose — they go to unconfirmed addresses and
anybody who can type into a form can send them, so recording them would
hand the register to whoever wants to fill it.

And the customer list was the end of the road. There is a page behind it
now: what they bought, what they asked in their own words, what we sent
them, and a box to write the next message. It goes out from the support
mailbox and is recorded on the way — with its body, because an operator
typed it and "what exactly did I write to them in March" is a question
the mail server's log cannot answer either. Answering a request from here
closes it, which is the reason to answer from here at all: answering from
a mail client leaves it open for ever, because nothing tells it otherwise.

Found on the way, by a test that sent a real mail rather than asserting it
was queued: resources/views/mail/reset-password.blade.php was missing its
closing </x-mail.layout>. The component's contents were never terminated,
the layout's own @if ran off the end of the file, and the mail raised a
Blade syntax error instead of rendering. Password reset has therefore
never delivered a link since it was built. Closed, plus a test that
renders it and one that counts opening against closing tags across every
mail view.

Reading INCOMING mail in the console is not in this: it needs the mailbox
polled over IMAP, which is a credential and a dependency. Requests filed
through the portal appear here in full; a customer who writes by mail
instead still has to be read in the mail client.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 21:02:36 +02:00
nexxo 8f1630ba91 Bill a booked module every month, and put it on the invoice
A module was never an item on the Stripe subscription, so it was charged in
the month it was booked and never again. And the renewal document was written
from our own contract snapshot, so it would not have said so even if the money
had been taken. Two halves of one fault, closed together.

Modules are items now. stripe:sync-catalogue mirrors a Product and a Price per
module on both terms — a Stripe Price carries its own interval, and a booking
frozen at an older figure needs its own Price, so they are keyed by module,
amount, currency and interval in stripe_addon_prices. Booking adds an item with
always_invoice: prorated by days AND charged there and then, which is the
invoice the owner wants for a module booked mid-term. A second storage pack is
a quantity on one item, not a second item. Cancelling takes the item off with
no proration — no credit, and the next cycle is simply smaller — while the
module itself is kept until the period end on subscription_addons.cancels_at
and ended by clupilot:end-cancelled-addons.

Documents are built from Stripe's own invoice lines. Stripe is what charged the
customer; a document assembled from our figures would state a sum that is not
the one taken. So every paid Stripe invoice gets one document with one number,
idempotent on stripe_invoice_id — a cycle carrying package and every module
together, a mid-period booking carrying just its prorated line, an upgrade
carrying its proration. Only the wording is ours: each line is named from the
catalogue rather than printed as a Price id, and a line nobody can name stays on
the document under Stripe's own description and is logged. The checkout's own
invoice is still the one exception; that purchase already has a document.

Stripe being away never undoes a booking that has already reached the machine.
The failure is parked on the contract in stripe_addon_sync and swept by the
same clupilot:sync-stripe-subscriptions that retries a plan change, which finds
its work from the bookings themselves rather than from the marker. A granted
contract has no Stripe subscription and is not touched at all.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 20:22:02 +02:00
nexxo 6b8412f0c3 Write an invoice for work that came off no price list
tests / pest (push) Failing after 8m11s Details
tests / assets (push) Successful in 20s Details
tests / release (push) Has been skipped Details
Not everything we are paid for is a package. Somebody asks whether their
data can be moved into Nextcloud; we look at it, we say what it costs, we
do it. That is a real invoice with no order and no contract behind it,
and the only way to produce one was to write it somewhere else — which
puts it outside the series. A numbered series with a document missing
from it is worth nothing at an audit.

So it goes through the same door as every other invoice:
IssueInvoice::forService() draws from the same series and therefore the
same consecutive number, applies the same TaxTreatment (a verified
business in another member state gets its reverse charge and the note
that makes a zero-rated document lawful), freezes the same immutable
snapshot and dispatches the same archive jobs.

The page under Rechnungen writes what the operator typed and nothing
else. Amounts are in euro because it is a form — 12,95 becomes 1295 by
round(), not by a cast that would make it 1294 — and quantities go to a
thousandth because hours are billed in quarters. The total beside the
lines is the same InvoiceMath the document uses; a preview doing its own
arithmetic would be a second answer, and the first one anybody notices
differs is on a document that cannot be changed. There is no draft: a
"save as draft" that draws a number is an issued invoice with a friendlier
name.

The website's buy buttons go to the sign-in now, not to /order. Booking
belongs in the panel, where the account exists and its address has been
confirmed — which matters because that address is where the finished
cloud's credentials are sent. Sending an anonymous visitor at a page
behind auth worked, but only via a middleware bounce off a page they
never asked for.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 20:12:26 +02:00
nexxo f85f57152e Let the customer buy it themselves, and tab the integrations page
tests / pest (push) Failing after 21m20s Details
tests / assets (push) Successful in 20s Details
tests / release (push) Has been skipped Details
Every path on the site ended in "anfragen": a mailto: link and a promise
to answer the same working day. That is an afternoon of somebody's time
per customer, for a product whose whole point is that the machine does
the work — and it scales exactly as far as one inbox does.

Now: sign in, pick a package, pay, and provisioning starts by itself.
The pieces were already there — Stripe holds a Price per plan version
(the catalogue sync writes the ids), the webhook opens the contract, the
pipeline builds the VM — and what was missing was the checkout session
between them. CheckoutController opens one and gets out of the way; the
purchase becomes real on the webhook, which stays the only place allowed
to believe a payment happened. The success URL is a redirect target and
therefore a URL anybody can type, so it says "we are building it", not
"you have paid".

Nothing in the request may decide the price. The plan key arrives from a
form and everything else is re-derived from the catalogue, including the
plan VERSION, so a version published while the customer types their card
number cannot change what they were quoted.

Two cases that are not errors: no capacity is a parked order (already
built), and an existing customer is sent to the plan change rather than
sold a second, empty cloud that bills twice.

The site says what it can keep. "danach wissen Sie … wie Ihre Daten
sicher umziehen" was a promise made before seeing the thing it is about:
we do not know where a visitor's data is, what shape it is in, or whether
it can be moved at all. Migration is named as its own question, looked at
first and quoted afterwards.

The integrations page gets the settings page's treatment for the same
reason: it was one narrow column of six cards, so an operator connecting
DNS scrolled past Stripe to reach it and the raw .env editor sat at the
bottom of everything. Three tabs by what a section is FOR — services we
buy from outside, our own machines, the file underneath — the same axis
the page was rebuilt around when it stopped being split by storage
mechanism. The tab is in the query string; unlocking survives a switch,
because a confirmed password is a session fact and not a property of a
tab. The .env tab is Owner-only, like the editor it holds.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 19:42:28 +02:00
nexxo 35b312d5ef Invoice every renewal, and tell Stripe when the package changes
Two things Stripe was doing on its own, without us.

**A renewal produced no invoice and no mail.** InvoiceMail went out from
exactly one place — the first purchase — so a customer paying every month
for a year received one invoice, for month one. Stripe already says when
the money lands: invoice.paid with billing_reason subscription_cycle. What
was missing was the document.

A renewal has no Order behind it, and one was not invented for the
occasion: an Order is something a customer bought, and writing a purchase
nobody made would corrupt the record of what they have actually ordered.
IssueInvoice::forBilledPeriod() issues from the CONTRACT instead, at its
frozen net price, for the term Stripe billed. Idempotent against the Stripe
invoice id, which is unique in the database rather than checked in PHP —
and because the number is drawn inside the same transaction as the row, a
redelivery takes its number back with it and the series keeps its sequence.
Nothing in the paperwork can fail the webhook: issuing and mailing are both
caught and logged, exactly as confirmByMail() does.

Only a cycle renewal gets a document. The checkout's own invoice already
has one; an upgrade's proration was worked out against Stripe's boundaries
and would not match a document written from our snapshot; a charge raised
by hand is for something this catalogue cannot describe. All three stay in
the register, and are logged once as money no document of ours covers.

**After a plan change, Stripe went on billing the old price.** There was no
way to move a subscription onto another price at all, so a customer who
upgraded paid for the smaller package every month afterwards. The client
can now swap one, the item id it needs is learnt from Stripe's own events
(and asked for once, for contracts older than the column), and the
behaviour is chosen per direction: an upgrade settles immediately, so the
cycle invoice stays exactly the contract price the renewal document states;
a downgrade lands at the period boundary and settles nothing.

A granted contract has no Stripe subscription and is left untouched. A
change that reaches the machine and not Stripe is never rolled back — it is
parked on the contract with the error and the behaviour it needed, logged
as an error, and retried hourly by clupilot:sync-stripe-subscriptions.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 19:35:15 +02:00
nexxo 7265799881 Quote what a person pays, and tab the settings page
tests / pest (push) Failing after 7m50s Details
tests / assets (push) Successful in 21s Details
tests / release (push) Has been skipped Details
Prices. The sheet quoted net, which is the wrong number for one of its
two readers: a private customer has no way to add 20 % in their head and
no business being surprised by it at checkout. The gross figure is now
the big one, with the net underneath for a company's books, and the same
rule applies to the module prices further down — a sheet that quotes the
package with VAT and the module without it is a sheet whose numbers
cannot be added up. The rate is the one on the Finance page, the same one
an invoice uses; a percentage written into the template would be the
second source that makes the two disagree.

"zzgl. einmaliger Einrichtung" had run for months without ever naming a
figure, which leaves a visitor knowing only that there is one. It is a
field on the Finance page now and prints with the price. Zero removes the
sentence — and the comparison card that listed the fee as the honest
downside of the offer — rather than admitting to a cost that is not
charged.

Layout. Four packages in 1120px left each card 202px of text, which is
what broke "Bereitstellung in 2-3 Werktagen" over two lines and made the
cards look pressed against each other. The pricing section is wider than
the rest of the page (only it: the reading columns elsewhere are narrow
on purpose, a price sheet is four columns that must be comparable at a
glance), the gap between cards is larger, and the delivery line is short
enough to fit with whitespace-nowrap to keep it that way.

Navigation. VPN moves from Betrieb to System: the tunnel is not a task of
the day, it is how the console reaches the estate at all.

Settings. The page had grown to three headed sections in one column with
the operator's own password somewhere in the middle. It is tabbed now,
and two-factor enrolment is one of the tabs instead of a menu entry of
its own — it is a setting, and it was the one thing an operator had to
leave this page to change about their own access. Same component, no
second copy of the enrolment logic; it still answers at its own route
because RequireOperatorTwoFactor sends an operator there who may not open
anything else yet, this page included.

The open tab lives in the query string, so a reload, a bookmark and the
back button all land where the operator was. That matters here more than
elsewhere: the installation tab refreshes itself while an update runs,
and a tab kept only in the component would drop them back to the first
one mid-deployment.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 19:18:10 +02:00
nexxo 5b63fdb86c Deliver the storage a customer actually buys
A booked storage pack was a row in `subscription_addons` and nothing else:
priced, frozen, charged every month, and delivered nowhere. Nextcloud's
quota came from `instances.quota_gb`, which is the package alone; the disk
was sized for the package alone; and on the one occasion a disk did grow —
a plan upgrade — the guest never saw it, because nothing stretched the
partition or the filesystem over the new space.

One authority for the allowance. StorageAllowance adds the package and the
booked packs, and everything that needs the figure asks it: the quota step,
the downgrade check, the portal, the console, the repair command. It is
DERIVED rather than stored — a column would have to be rewritten by booking,
cancelling, granting, a grant expiring and a plan change, and the day one of
those paths forgot it would be silently wrong in whichever direction costs
somebody money. `quota_applied_gb` keeps its own meaning: what the guest was
last actually told, which is how a machine with the allowance enforced is
told from one where the figure has only ever been a row in our database.

Buying it delivers it. BookAddon asks ApplyStorageAllowance for a run on
booking AND on cancellation; the new `storage` pipeline grows the virtual
disk to the allowance plus the package's own overhead (read off the package
— 20/40/50/100 GB on the four catalogue packages — never a ratio invented
here), then GrowGuestFilesystem makes the guest see it, then the quota is
applied. No cold boot is involved: the data disk is scsi0 and Proxmox's
resize on a running guest is a qemu block_resize, so the capacity reaches
the guest while it runs. The new step rescans, growparts and grows the
filesystem with the tool its type actually needs — ext2/3/4, xfs, btrfs —
and fails loudly on one it does not know rather than handing it to resize2fs
and hoping. Idempotent end to end: NOCHANGE from growpart is not a failure,
and every tool here exits 0 when there is nothing left to grow.

The same step now runs in the plan-change pipeline, where an upgrade used to
stop one step short of the customer.

A downgrade blocked by data gets a way out. The block stays — it is correct
— but the check now measures against the target package PLUS the packs the
customer already owns, and reports the numbers behind the refusal: what is
stored, what would be allowed, how much has to go, and how many packs would
cover it instead. The portal offers both routes: book exactly those packs
(confirmed in a modal, R23), or delete data and have the fill level measured
on demand rather than waiting for the nightly sampler. That reading is taken
by DiskUsageProbe, which CollectInstanceTraffic now uses too, so there is one
notion of "how full is it" and not two.

A plan change keeps booked packs. They were paid for separately and have
nothing to do with which package the customer is on; the new package's disk
and quota are sized with them included.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 19:13:10 +02:00
nexxo ec8675861e Take the order, park it, and say when it will be delivered
tests / pest (push) Failing after 7m44s Details
tests / assets (push) Successful in 21s Details
tests / release (push) Has been skipped Details
A paid order that no host has room for used to FAIL at the reservation
step. The customer has paid by then, so that turned a sale into an
incident and left somebody holding money against nothing. The estate is
finite and booked thick, so "no host has room right now" is an ordinary
Tuesday — it means a machine has to be bought, which takes days.

So the order waits instead. poll(), not retry(): the wait is measured in
days and must not eat the run's attempt budget. It only fails after
PARK_DAYS (14) — long enough to buy, rack and onboard a server over a
weekend, short enough that a forgotten order surfaces instead of waiting
for ever.

Then say so, in the same words on both sides of the payment:

  - The price sheet marks each package "wird sofort ausgeliefert" or
    "Bereitstellung in 2-3 Werktagen", read from free capacity rather
    than written into the page.
  - The customer's own overview says their cloud is being prepared while
    it is parked, instead of a stepper standing still for two days under
    "wird eingerichtet" — which reads as broken.
  - The console front page shows the same per-package answer, so an
    operator can see what visitors are being promised.

And a capacity page for the decision that follows: who is waiting, what
the roomiest host still has, what the queue needs ("3x Start, 1x
Business" - the LARGEST parked package sets the minimum machine, because
an instance lives on one host), and what such a machine costs today from
the provider's live list. It orders nothing: buying a server is a
contract, and a bug in a capacity calculation must not sign one.

The operator can also say where each parked order goes. A pin is
honoured or it waits — never quietly redirected — because placing it
elsewhere answers a different question than the one they answered, and
they would find out from the finished instance.

Two things this shook out:

  - `current_step` is an INDEX into the pipeline, not the step's key, and
    it is cast to integer. `where('current_step', 'reserve_resources')`
    reads as correct and matches step 0 of EVERY pipeline instead. Both
    lookups go through HostCapacity::parkedRuns() now, which resolves the
    index and filters by pipeline.
  - The auction feed sends `hdd_hr` as a list, not a string. Casting it
    printed "Array" into the console and raised a warning that took the
    page down with it.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 18:50:46 +02:00
nexxo d76de5ada3 Restart a machine, enforce the quota that was sold, end a route that ended
Three places where the product said one thing and did another.

**Nothing could restart a virtual machine.** ProxmoxClient had startVm and no
way to stop anything, so `restart_required_since` — set by every plan change
that grows a running guest — could only ever be cleared by a resize step that
happened to find the machine stopped, which nothing in the product could
arrange. A paid upgrade's cores and RAM could stay unreached for the life of the
contract, and the cloud page's "Neu starten" was a toast.

There is now a `restart` pipeline: shutdown, start, wait for the agent, confirm.
A shutdown and a start rather than a reboot, because only a cold boot makes qemu
read the VM definition again — a reset would take the machine round and bring it
back exactly as small as it was. The shutdown is a REQUEST, bounded at ten
minutes, and there is no escalation: ProxmoxClient deliberately does not expose
Proxmox's forceStop, because the guest is a Nextcloud and cutting power to a
database mid-write to apply a CPU change trades an inconvenience for a restore
from backup. A guest that ignores ACPI for ten minutes fails the run instead, and
a person decides what happens to it.

`restart_required_since` is cleared by the last step, from what the RUNNING guest
reports (`cpus`/`maxmem`) — not by the button, and not by the run merely
finishing. A machine that comes back smaller than it was sold fails the run.

Started by App\Actions\RestartInstance, which re-checks authorisation itself
rather than trusting a hidden button: an operator holding the new
`instances.restart` may restart anything, a portal user their own machine and
nothing else. Refused while another run is in flight against the same order.
Confirmed in a modal on both sides (R23), addressed by uuid (R11).

**Existing instances had no storage quota.** ApplyStorageQuota reaches new and
changed machines; everything built before it kept the whole disk whatever it had
paid for, and nothing recorded which was which. `instances.quota_applied_gb` is
now what the guest was actually told, written by the step only after the occ call
succeeds — so "sold" and "enforced" are separate facts and can be compared.
`clupilot:apply-quotas` sweeps the estate: one `quota` run per instance through
the same step the pipelines use, skipping what it should and saying why, a no-op
once an allowance is enforced, and inert under --dry-run. Deliberately NOT
scheduled — a nightly sweep would quietly cover for the pipeline step the day it
stopped working, which is how the original hole survived this long.

**A Traefik router was never torn down.** TraefikWriter::remove() had no caller
anywhere. What was missing was the moment: ConfirmCancelPackage wrote a date into
`service_ends_at` and nothing ever went back to it, so every route this platform
ever wrote was written for good — pointing at a guest address the host is free to
reassign. `clupilot:end-due-services` (hourly) keeps that appointment through
App\Actions\EndInstanceService. "Ended" means cancellation_scheduled AND
`service_ends_at` passed, never the day a cancellation is scheduled: that
customer has paid to the end of the term and is working in it. The DNS record
goes with the route — it is in our zone, pointing at a host that serves other
people, which is the shape of every subdomain takeover there has ever been. The
customer's own domain is in their zone and is not ours to touch; the virtual
machine is left alone, because the cancellation flow promises a data export first
and destroying disks is not this change's decision.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 18:28:28 +02:00
nexxo 98d884727a Warn that a package cannot be placed, before somebody pays for it
tests / pest (push) Failing after 7m55s Details
tests / assets (push) Successful in 23s Details
tests / release (push) Has been skipped Details
The platform books thick: a package reserves its whole disk_gb — the sold
quota plus the machine's own overhead — on ONE host at placement. That is the
right choice for a small operator, because nothing can quietly overfill. It
has one consequence nobody was being told about: the catalogue goes on
offering a package no host has room for, and the first anyone hears of it is a
PAID order failing at the reservation step.

On the machine this was found on the numbers are stark. 2 x 512 GB NVMe in a
mirror is about 400 GB usable; Start reserves 120, Team 540, Business 1050,
Enterprise 2100. Three of the four packages on sale cannot be placed at all,
and the fourth fits three times.

So the console says so now, per package, with the shortfall — "Team needs 540
GB, the roomiest host has 260" — because "buy a server" is not the decision.
"Buy a server big enough for what I am selling" is.

Two things it deliberately does not do. It does not warn on an installation
with no host at all: that is a machine nobody has onboarded yet, it has its
own notice, and without the guard a fresh console greeted its operator with
one warning per package before they had done anything. And it does not take
the overview down when the catalogue cannot be read — a capacity warning does
not get to break the page somebody opens when something is already wrong.

The largest FREE HOST, never the sum: an instance goes on one machine, so two
hosts with 300 GB each cannot take a 540 GB package between them.

And when placement does fail, the log now names the shortfall instead of only
'no_capacity'.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 18:20:51 +02:00
nexxo 8f2252e81b Book a downgrade for a date that cannot move, and sell a module once
Two ways of charging a customer for something they did not get.

A downgrade was due when `subscriptions.current_period_end` said so, and
Stripe pushes that column forward on every renewal. So a downgrade booked in
March was deferred to the end of April by April's renewal, and to the end of
May by May's — each time by a whole term, and each time the customer was
billed again for the package they had asked to leave. The due date was being
re-derived from a moving target on every scheduler tick.

It is decided once now, at the moment the customer decides, and stamped onto
the contract: `pending_plan` and `pending_effective_at`, the two columns that
have been in the schema since the first migration and were written by nothing
at all. The shop stamps them, PlanChange reads them instead of the period end
when a move is already booked, and clupilot:apply-due-plan-changes finds
contracts by the stamped date rather than orders by a date it recomputes.

The order stays what it always was — the customer's own record of the request,
what the cart shows them and what they remove to change their mind — so it is
still consumed with the change, and removing it unbooks the change. What it no
longer does is decide when. A second downgrade replaces the first rather than
queueing behind it; an upgrade clears one, or it would come due months later
and undo the bigger package; a contract cancelled before the date takes the
booking with it; and a customer with no contract can no longer place a
downgrade at all, which was accepted before and could never be carried out.

A booked change is now visible where the contract is read: on the plan card in
the portal, because the cart entry disappears when it is paid for and the
booking does not, and on the customer row in the console, because that is
where an operator answers "what is this customer on".

The second defect is the same money in one step: BookAddon guarded duplicates
per ORDER — the unique index on (order_id, addon_key) — so two orders for the
same module on one contract both went through. A stale tab or a double click
bought priority support twice.

But storage is deliberately sold in packs, and AddonCatalogue sums the
quantities for exactly that reason, so "refuse the second" is only right for
some of them. Which is which is declared beside each price in
config/provisioning.php (`sold_as`), because it is a commercial decision about
each module and not something to infer from a key: storage is a quantity;
off-site backups are on or off, support is prioritised or it is not, Collabora
Pro is one licence, and a machine answers to one own domain. An undeclared
module counts as an entitlement — the cheaper of the two mistakes — and a test
refuses to let one ship undeclared.

Enforced in the action, where the portal, the console's grant screen and a
webhook all pass, with the sentence the customer is shown rather than a
developer's. A retried webhook for the SAME order still gets its one booking
back; that is one purchase arriving twice, not two purchases. The portal stops
offering what would be refused — booked, or already waiting in the cart — and
goes on offering the pack.

What is missing is on the Stripe side and is not invented here: nothing moves
the subscription's item onto the new Price, so the renewal after a plan change
still bills the old plan at Stripe. StripeClient only creates and archives
catalogue objects, and swapping a price also needs the subscription ITEM id,
which nothing stores.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 17:51:37 +02:00
nexxo 34874adec3 Apply a bought plan change instead of only pricing it
tests / pest (push) Failing after 8m6s Details
tests / assets (push) Successful in 21s Details
tests / release (push) Has been skipped Details
PlanChange could say what a move would cost and whether it was allowed, and
that was all it could do. Billing::purchase() wrote an upgrade order and
nothing ever consumed it: same snapshot, same machine, same quota. A customer
could pay for a bigger package and receive nothing.

ApplyPlanChange is now the single place a change lands — it moves the contract
onto the target's current version, writes one register row, settles the custom
domain, and starts a run that resizes the machine. Applying the same order
twice is a no-op, enforced by a unique event key rather than by a check two
callers could both pass.

Two things a plan change must not do, and now does not. A disk is never shrunk
— Proxmox cannot, so the QUOTA shrinks instead, which is what was sold anyway.
And a live machine is never rebooted as a side effect: cores and RAM are
written, and where they need a restart the instance says so where an operator
and the customer can both see it.

The storage allowance also joins the build pipeline. ApplyStorageQuota was
written for plan changes and ran only there, so a brand-new customer still got
no quota at all — quota_gb reached the instance row and stopped, and every
package delivered the whole disk. The test guarding that pipeline only counted
its steps, which is how a list missing the one step that makes a package's
storage real stayed green for its whole life. It now names the step.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 17:18:55 +02:00
nexxo 3a4324fb6f Give people a way back in, and put the URL in English
tests / pest (push) Failing after 7m54s Details
tests / assets (push) Successful in 21s Details
tests / release (push) Has been skipped Details
── The hole ────────────────────────────────────────────────────────────────
There was no password reset. Fortify's feature was commented out, so there
was no link on the sign-in form, no page and no route — a customer who forgot
their password was locked out of their own cloud until somebody opened a
shell. On a product whose selling point is that you can ring somebody, that
is a support call a week and an embarrassing one.

Two pages of ours under Fortify's route names (R1/R2), because with views off
Fortify registers only the POST endpoints. The mail is a Mailable in this
product's design rather than the framework's MailMessage: somebody who has
just been locked out is exactly the person a phishing mail is aimed at, and a
message that looks nothing like the rest of our post is one they cannot check
— ours carries the footer that names our domains.

Three decisions worth stating, each with a test:

The answer is identical whether the address is known or not. "No account with
that address" turns the form into a way of finding out who is a customer.

The reset kills every other session. Whoever knew the old password may still
be signed in somewhere, and a reset that leaves them there has fixed nothing.

It does NOT sign the visitor in. The link arrived by email, and a mailbox
somebody else can read would otherwise be a session somebody else gets.

── /sicherheit → /security ─────────────────────────────────────────────────
R13: paths are English. Mine was not. The old path stays as a permanent
redirect because it has already gone out in mail footers.

── One wordmark ────────────────────────────────────────────────────────────
"Sometimes it says Cloud and sometimes it does not" — correct. It was on the
footer, the placeholder and the maintenance screen, and absent from the
header, the sidebar and the sign-in plate. The product is called CluPilot
Cloud; that is the name on the invoices and in every mail, so it is now the
name everywhere. The console sidebar takes the small size so the lockup, the
ADMIN badge and the close button still share one line (R18).

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 16:50:29 +02:00
nexxo 712803edd6 Serve the custom domain, not just announce it
A verified custom domain was reported as the customer's address by
Instance::address(), by the portal and by the credentials mail while
nothing on the platform routed it: the Traefik router's rule was
hard-coded to {subdomain}.{zone}. The address a customer was handed
answered nothing, and a withdrawn domain stayed in Nextcloud's
trusted_domains forever, because the only thing that ever wrote either
was the initial provisioning run.

- TraefikWriter::write() takes a LIST of hostnames under one stable
  router name — the platform address always, the verified domain as
  well when there is one. One file per instance, so a withdrawal is a
  rewrite rather than a second thing somebody has to remember.
- ConfigureDnsAndTls records the custom domain's certificate instead of
  waiting on it: it depends on an A record in the customer's own zone,
  which may never appear, and must never fail a run. The platform
  address keeps its 840s deadline. instances.domain_cert_ok tells
  "proven" apart from "answering", and the portal now says which.
- ConfigureNextcloud deletes trusted_domains 2 when there is no verified
  domain, so a withdrawn one stops being trusted.
- New `address` pipeline (those two steps) plus ReapplyInstanceAddress,
  which starts one against the order and refuses to start a second while
  any run is in flight. The route is rewritten when the hostname list
  differs from what the router carries — not on route_written, which
  would short-circuit exactly the case a re-apply exists for.
- Triggered where the address changes: verification flipping either way
  in clupilot:verify-domains, the customer's own domain page, and
  CustomDomainAccess::deactivate() on a package downgrade.
- A maintenance run no longer condemns its subject: an address run that
  failed used to mark the order failed and release the live instance
  with it.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 16:44:52 +02:00
nexxo 6ef9b510ce Merge branch 'feat/plan-reopen'
# Conflicts:
#	app/Http/Controllers/LandingController.php
2026-07-29 16:20:07 +02:00
nexxo f8874f32ea Put customer instances on their own domain, and say which domains are ours
tests / pest (push) Failing after 8m1s Details
tests / assets (push) Successful in 20s Details
tests / release (push) Has been skipped Details
── The zone ────────────────────────────────────────────────────────────────
A fresh install now addresses customer instances under clupilot.cloud rather
than clupilot.com. Not branding: a Nextcloud is third-party software that
strangers sign in to, and on the same registrable domain as the portal it
shares cookie scope, document.domain and CAA with it. The same reason
googleusercontent.com and vercel.app exist.

Existing installations keep whatever the console says — the zone has been a
setting all along. `clupilot:check-zone <zone>` reports what a change would
touch before anything is touched: the DNS records, the monitoring targets,
the certificates and Nextcloud's trusted_domains all carry the old name and
the setting reaches none of them. With no instances in service it says so and
stops. Changing it later is a migration with an outage, and the command says
that too.

── Which addresses are ours ────────────────────────────────────────────────
A new public page at /sicherheit: the domains that belong to us, the rule for
reading an address bar, what we never do, and — the part that matters — what
to do if you have already typed your password into a copy of our sign-in
form. Change it, end every other session, change it wherever else you use it,
tell us. In that order.

Reachable without an account, deliberately: somebody who has just given their
password away is signed in nowhere, and the page they need cannot be behind
the thing they lost.

Linked from the three places a person is when the question comes up: every
mail footer (the mail is the vector), the sign-in form (this is the page a
phishing kit copies, so the real one says which host you are on), and the
site footer.

The domain list is DERIVED from configuration and keyed by what each domain
is for. A list typed into a page would eventually tell a customer that a
phishing domain is one of ours, or that one of ours is not — the same
two-sources-of-truth failure that had the price sheet promising an address on
a domain the company does not own. The operator console is deliberately
absent from it: naming it on a public page tells an attacker where to aim.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 16:03:13 +02:00
nexxo b3651a14be Decide who may have their own domain, and decide it in one place
tests / pest (push) Failing after 9m46s Details
tests / assets (push) Successful in 21s Details
tests / release (push) Has been skipped Details
The domain page shipped with no access control at all: the `custom_domain`
plan feature was checked nowhere in the codebase, and every customer on
every package could point a domain at their instance. This is the owner's
rule, built as one authority that everything else asks.

  Start        impossible — not bookable, not upgradable, not offered
  Team         optional, via the `custom_domain` module
  Business     included, because the plan version carries the feature
  Enterprise   included, likewise

App\Services\Billing\CustomDomainAccess answers all of it: may this
contract use one, may it book the module, why not in words a customer can
be shown, what a downgrade would do to a domain they have, and — after a
change lands — making the state match. Read against the FROZEN plan
version, never today's catalogue, so a feature added to a package later
cannot reach into a contract signed before it.

Which packages cannot have one at all is an explicit list in
config/provisioning.php, beside the module's price. The catalogue cannot
answer it: plan versions model what a package HAS, and nothing models what
a package may BUY. Both available proxies are dishonest — "the lowest tier
on sale" hands the right to a grandfathered Start customer the day the
owner stops selling Start or adds something cheaper below it, and reading
it off `branding` would sell a domain to anyone allowed to upload a logo.
The config comment says so.

Enforced where it can be enforced today:

  - BookAddon refuses the module, with the sentence the customer is shown.
    GrantAddon now writes its synthetic order inside the transaction, so a
    refusal cannot leave a paid order for a module nobody got.
  - The portal drops the card where it cannot be booked and shows it as
    included where the package carries it — no price, no button.
  - Billing::purchase() re-checks, because a hidden button is markup.
  - DowngradeCheck reports the consequence beside the blockers, so the
    customer reads it above the button rather than after it: losing the
    domain (Team -> Start), or the choice (Business -> Team, where keeping
    it means booking the module).
  - PlanChange::settleCustomDomain() applies it once a change lands: the
    module stops being charged for and the instance goes back to its
    platform address. It clears the whole domain, not only the verified
    flag — clupilot:verify-domains re-reads every row that still has a
    domain and a token, and would switch it back on the next night.
  - The price sheet's own-domain row now reads dash / optional + price /
    included, from the same authority; the three cell states already
    existed and the view is unchanged.

STILL TO APPLY, ONCE THIS AND THE CUSTOM-DOMAIN BRANCH MEET — one line at
the top of App\Livewire\CustomDomain::mount(), which belongs to the other
session and is deliberately untouched here:

    abort_unless(app(\App\Services\Billing\CustomDomainAccess::class)->allowsCustomer($this->customer()), 403);

routes/web.php is left alone for the same reason. The mount() guard covers
the route and the component both; a middleware would only repeat it.

Follow-ups, named rather than built:

  - Nothing applies a plan change anywhere yet, so settleCustomDomain()
    has no caller. Whoever builds that must call it after the new contract
    opens, and must decide whether a booked module is carried onto the new
    contract — enforce() cancels the booking on the contract it is given.
  - Deactivation sets the state; it does not re-run provisioning. Traefik
    and Nextcloud's trusted_domains still name the old address until
    ConfigureDnsAndTls / ConfigureNextcloud run again.
  - App\Support\Navigation still shows the Domain tab to every customer;
    it can ask allowsCustomer() the same way.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 15:59:04 +02:00
nexxo a4626d2569 Stop root workers breaking every page, and let the panel be closed
tests / pest (push) Failing after 12m38s Details
tests / assets (push) Successful in 26s Details
tests / release (push) Has been skipped Details
── The 500 ─────────────────────────────────────────────────────────────────
"touch(): Utime failed: Operation not permitted", from BladeCompiler, on
every request for the affected view.

Blade compiles a view and then touch()es the compiled file to the source's
mtime. touch() with an explicit time needs ownership of the file. A compose
service without `user:` runs as ROOT — and queue, scheduler and reverb had
none — so the first worker to render a view wrote a root-owned compiled file
that the web process, as www-data, could never refresh again. The queue is
what renders mails, which is why this surfaced now.

queue, reverb and scheduler run as www-data. queue-provisioning stays root
and says why: it brings wg0 up and runs `wg set` for every peer change, which
needs NET_ADMIN on the running process. It renders no mail.

And update.sh normalises ownership at the END of a run as well as at the
start. The first call heals what a previous run left; the second heals what
this one made — `git checkout` rewrites the tree as the service account while
the old build is still serving.

── The panel that would not go away ─────────────────────────────────────────
The same 500 is why it kept coming back: every poll failed, the watcher
treats a failed request as "still restarting" (which it normally is), and the
overlay stayed up over a console nobody could then reach to find out why.

A restart is seconds. After two minutes of nothing the panel now says so and
offers a way out — for an operator only, behind the same flag as the step and
the log, so a customer on the 503 page is not shown a button suggesting they
can call the deployment off. A successful answer clears it again: one bad
minute must not leave a "something is wrong" notice sitting there for the
rest of the run.

Not an always-present close button. The deployment does not stop because
somebody dismissed a panel, and offering that at the wrong moment is a lie.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 15:43:54 +02:00
nexxo da76a260fb Give the settings page an outline
tests / pest (push) Failing after 8m0s Details
tests / assets (push) Successful in 20s Details
tests / release (push) Has been skipped Details
Reported as cramped boxes with empty space either side, and it was: one
column half the window wide, eight cards of identical weight stacked in an
order nobody chose — the operator's own password sitting between two
platform-wide switches — and every card taking a full row to hold three lines
of text.

The page is wider now and has three groups, each with a heading: what belongs
to the installation, what belongs to the signed-in operator, and the team.
Short cards sit side by side instead of one per row. The two-factor policy
moved into the installation group, where it belongs: it is a rule for
everybody who signs in, set by the owner, not a setting on one account — and
it fills the space the short website card was leaving beside the long
allow-list.

Fields are sized to what goes in them. The three password boxes were laid out
three across inside a narrow card; they stack in a half-width one. The window
times are four characters and were as wide as their column.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 15:29:07 +02:00
nexxo 517606b4db Split the price sheet into what everyone gets, what differs, and what costs extra
One boolean matrix was carrying three different kinds of statement, and it
made all three unreadable.

Updates, backup and monitoring were a tick in every column — a comparison
that compares nothing — and the same promises were repeated in a prose line
under the table. They are now stated once, above it, together with the
platform address in the shape a customer will actually type
(ihrefirma.<zone>, from the configured zone) rather than as the phrase
"eigene Subdomain", which said nothing and was modelled as though an own
domain replaced it. Provisioning issues both.

Support was two independent booleans on one axis, so enterprise — which
carries the SLA and not the priority flag — rendered "Bevorzugter Support —"
beside team's tick: the top plan looking worse than the middle one. It is
one row of levels now, and a plan with neither shows Standard, because
standard support is a level and not an absence.

A cell had two states, so a dash meant both "you cannot have this" and "you
can have this for nine euros". There are three now, and the middle one
quotes AddonCatalogue — which is also how the modules we have been selling
all along finally appear on the page at all. Nothing is invented: where we
sell no module for a missing feature, the cell stays a dash.

custom_domain joins the module list at the owner's figure so the two plans
without it can be quoted a price instead of told no.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 15:25:20 +02:00
nexxo 6c92aa5dd7 Let an incident be deleted, and start measuring whether the hosts answer
tests / pest (push) Failing after 8m13s Details
tests / assets (push) Successful in 21s Details
tests / release (push) Has been skipped Details
Three things, all from trying to actually use the incident page.

── Where the later entries go ───────────────────────────────────────────────
The form only ever creates the first one, and nothing said so — so it looked
as though the stage had to be chosen up front and there was only a dropdown
for the impact. The field now says what it becomes ("wird untersucht") and
where the rest are added: on the incident itself, once it exists.

── Deleting ────────────────────────────────────────────────────────────────
Asked for in order to test the thing at all, and right. A whole incident can
now be removed, with its entries, behind a confirmation in the product's own
dialog (R23).

Deliberately not the same as editing an entry, which there is still no way to
do: an update is a statement made at a time, and rewriting one afterwards is
what the record exists to prevent. Removing the whole incident is a different
act — it is how a test entry, or one published against the wrong service, is
taken back, and it leaves nothing half-standing behind. A test holds that
distinction so the delete button does not quietly become an exception to it.

── The hosts, which nothing was watching ────────────────────────────────────
`hosts.last_seen_at` drove the health dot in the console and was written
exactly once, at onboarding — RegisterCapacity stamped it and that was the
only write in the codebase. So every host read "offline" thirty minutes after
it was added, permanently, and the dot meant nothing. It is also why host
reachability could not appear on the status page: it was never being measured.

PingHosts asks every host's API the cheapest question it answers, once a
minute, and stamps the timestamp on success. Failure writes nothing on
purpose: absence IS the signal, and a second column counting failures would be
a second version of the same fact.

The status page has a fifth component for it. Counts only — never a host name,
never an address; the page is world-readable and the estate is not public
information. A host between five and thirty minutes silent reads as degraded,
not as healthy: "stale" is one of three answers healthState() gives and it is
not the good one.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 15:16:48 +02:00
nexxo 0e3c50d9a1 Update on a schedule if the owner wants one, and say where incidents go
tests / pest (push) Failing after 8m22s Details
tests / assets (push) Successful in 20s Details
tests / release (push) Has been skipped Details
── Where the status page gets its data ──────────────────────────────────────
Asked in as many words, and fairly: the page for maintaining incidents exists
(console → Betrieb → Störungen) and nothing anywhere said so. The page now
carries the answer at the top — what is written there appears publicly at
once, the four components measure themselves, and there is a link straight to
the live status page.

── Automatic updates, inside a window, switchable ───────────────────────────
Tick it and name the days and hours; leave it alone and nothing changes. The
button stays either way: manual is always possible, at any hour.

It leaves exactly the same request the button leaves — same file, same agent,
same run. A second path into a deployment would be a second set of rules to
keep in step with the first, and the automation must not be able to do what an
operator is prevented from doing by hand: it checks the same three things the
button is disabled by (agent alive, something released, nothing running).

Nothing guards against having already updated by hand, and nothing needs to:
an installation that is current has nothing available, so pressing the button
at four leaves the five o'clock window with nothing to do. That was the
owner's own question and it answers itself.

Defaults are Tuesday to Thursday, 05:00–06:00. Not Monday — the week starts
and every fault costs double. Not Friday — nobody wants to repair a deployment
on a Friday afternoon. Not three in the morning: if it goes wrong, the person
who has to fix it is asleep.

A window whose end is before its start wraps past midnight, because 23:00 to
02:00 is a reasonable thing to ask for and reading it as an empty range would
silently mean "never". Switched on with no weekday selected is refused rather
than corrected — it is a configuration that reads as working and does nothing.

The clock is the wall clock (R19): an operator who writes 05:00 means five in
the morning where they live, and a window that drifts by an hour twice a year
is a window nobody trusts.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 15:01:54 +02:00
nexxo d4e8822dbb Paketversionen: Verkauf wieder aufnehmen und saubere Übergabe
tests / pest (push) Failing after 7m58s Details
tests / assets (push) Successful in 20s Details
tests / release (push) Has been skipped Details
Eine geschlossene Version konnte nie wieder in den Verkauf. Schlimmer: um
ein Paket zu ändern, musste die laufende Version zuerst beendet werden —
und wenn die Nachfolgerin dann nicht sofort veröffentlicht wurde, war das
Paket dauerhaft dunkel.

- PlanCatalogue::reopen() setzt available_until zurück auf null, über
  schedule(), damit Family-Lock und Überlappungsprüfung dieselben bleiben.
  Ein nie veröffentlichter Entwurf wird abgelehnt.
- PlanCatalogue::publish() übergibt eine laufende Version an ihre
  Nachfolgerin (available_until = deren Start) statt die Überlappung
  abzulehnen — unter demselben Lock, in derselben Transaktion. Nur die
  unmittelbare Vorgängerin, und nur wenn es genau eine gibt.
- Konsole: Knopf „Wieder verkaufen", übersetzte Ablehnung statt der
  englischen Ausnahme, und die Übergabe wird im Veröffentlichen-Formular
  vorher angekündigt (Version und Zeitpunkt, ->local()).

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 14:58:11 +02:00
nexxo ea643b5e73 Prove a custom domain before serving it, and keep proving it
tests / pest (push) Failing after 8m17s Details
tests / assets (push) Successful in 23s Details
tests / release (push) Has been skipped Details
Two things.

── The update screen, still opening twice ───────────────────────────────────
Reported again on 1.3.9, and the cause was not the one fixed in 1.3.8. The
agent consumes the request file BEFORE it resolves the release — deliberately,
because update.sh may kill the shell and a request left in place would loop —
and writes `state: running` only once it has decided to go ahead. In between,
the request is gone and the status does not say running yet, so the endpoint
honestly answers "nothing is running". The watcher read that as "the run has
finished" and reloaded the page: overlay on the click, gone a poll later, 503
after it.

The overlay now closes only once the server has BOTH confirmed a run and then
stopped reporting it. Before the confirmation, silence means the agent has not
got there yet. Bounded at twenty polls so a request the agent refuses does not
leave the console covered forever.

── Custom domains, proven and re-proven ─────────────────────────────────────
`custom_domain` was a free-text field and everything downstream believed it:
the proxy served it, the certificate was issued for it, Nextcloud trusted it.
Anyone who pointed any hostname at the platform got somebody else's files
under their own name.

The proof is a TXT record at _clupilot-challenge.<domain> holding a token only
this instance has. Nothing is served until it has been read. Every reader now
goes through Instance::address(), which is the one place the decision is
made — `custom_domain ?: subdomain` was the hole, written out four times.

It is re-read every night at 03:40, because a token checked once can be taken
straight back out and a domain that later lapses keeps resolving here. Three
consecutive misses before a live domain is withdrawn: one failed lookup is a
nameserver having a bad minute, and withdrawing takes a working Nextcloud off
its own address. The domain and its token stay on the row so the customer can
put the record back rather than start over.

Changing the domain mints a NEW token. Reusing it would let somebody who once
verified example.com claim any other domain later without touching its DNS —
the old record is still sitting there and only the value is compared.

The domain is changeable at any time, and removable. Fixing it once set was
considered and rejected: adding or moving an address is a proxy entry, a
certificate and one line in trusted_domains.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 14:47:51 +02:00
nexxo 8c105c17d6 Move each plan's marketing copy from the controller into the console
tests / pest (push) Failing after 8m10s Details
tests / assets (push) Successful in 20s Details
tests / release (push) Has been skipped Details
Audience line and note were LandingController::COPY, a hardcoded array
keyed on exactly the four plan keys the seed migration created — a plan
made under any other key rendered with no copy at all. They move onto
the family for the same reason the recommendation mark does: they are a
stance about the product line, not a capability that changes with a
price, so they must not be frozen per version.

Backfilled in the migration from the controller's own strings, so the
public page prints exactly what it printed a moment ago. A family with
no copy yet renders without the audience line rather than an empty gap.

Feature labels (managed_updates, daily_backups, ...) stay in the
controller: they name catalogue features, not individual plans, so
there is no per-plan or per-version place to hang an editable
customer-facing label without re-introducing a shared feature table.
That table existed once and was deliberately removed when the plan
catalogue closed its pricing split-brain; bringing it back for wording
alone is a bigger, separate decision.
2026-07-29 14:31:44 +02:00
nexxo 4ef5b9519c Let the owner mark one plan as recommended, from the console
Recommended lives on the plan family, not a version: it is a stance about
the product line ("which plan we point a visitor towards"), not a
capability that changes with a price, and freezing it per version would
make the mark silently vanish every time a new version publishes.

Setting a plan recommended clears whichever other plan carried the mark,
inside one transaction locking the whole table — two operators
recommending two different plans at once must not both win. The public
price sheet already had the highlighted-card treatment for this (it was
driven by a hardcoded "team" constant); it now reads the family instead.
2026-07-29 14:22:22 +02:00
nexxo 012d0f5092 Say EU, and stop promising to fix somebody else's deleted folder
tests / pest (push) Failing after 8m13s Details
tests / assets (push) Successful in 23s Details
tests / release (push) Has been skipped Details
Two corrections from a read of the live pages.

The location. Three public places named countries or a city — "aus deutschen
und finnischen Rechenzentren" on the placeholder, "in Österreich und
Deutschland" in the FAQ, "EU · Wien" in the product panel — and they did not
even agree with each other. They all say EU now, which is the thing that is
promised, the thing the AV-Vertrag pins down, and the thing that stays true
when a host moves.

The same string in the customer dashboard was worse: 'EU · Rechenzentrum
Falkenstein' was hard-coded and shown to every customer whatever host their
instance actually runs on. A specific claim nobody derived from the record.

The closing headline asked who you call when a folder is missing on a Monday
morning. It promised the wrong thing: what happens inside a customer's own
Nextcloud is their own house — the recycle bin and the version history are
right there — and presenting ourselves as the first call for somebody else's
user error offers a service we do not run. It now asks who looks after
updates, backups and outages, which is what the comparison section already
says in the operator's own words and what the product is actually for.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 14:17:30 +02:00
nexxo 4755a4f362 Redesign the pre-launch placeholder, and fix its wordmark and mark
tests / pest (push) Failing after 8m7s Details
tests / assets (push) Successful in 20s Details
tests / release (push) Has been skipped Details
Reported from a phone on status.clupilot.com, which serves this page because
the site is still switched to private.

Two real defects behind the complaint:

The wordmark read "Clu Pilot Cloud". `gap` on a flex container applies
between EVERY child and a bare text node is a child — so an inline-flex row
wrapped around "Clu", <i>Pilot</i> and " Cloud" put nine pixels between each
of them. The wordmark is one element now and the gap only ever separates it
from the mark.

The logo was a plain gradient tile with nothing in it, which reads as an
image that failed to load. That is a poor thing to leave somebody with on a
page whose whole message is "we are building this properly". The real mark —
cloud plus autopilot ascent — is inlined; it has to be in the file because
this page renders when the asset build may not exist at all.

The redesign itself: the card is gone. The page is now a centred composition
on the open ground — the state as a pill above everything, the mark, the
headline at the size the rest of the site uses, and the three promises the
paragraph was already making set as their own line so there is something to
look at besides one block of text. One warm bloom behind it, drawn as a
gradient rather than a blurred disc, which banded into visible rings.

Still self-contained, and still the only page exempt from the shared
stylesheet: it is served mid-deploy and on a fresh install, where @vite would
throw instead of rendering the reassurance somebody came for.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 13:43:56 +02:00
nexxo b85df4c141 Rebuild the status page as a status page
Asked for after looking at how real ones are built. The shape they all share
is a convention, and a convention is what lets somebody find the answer
without being taught the page: banner, components each with ninety days of
uptime, then the written record underneath. This page had only the banner —
the version that is of no use the morning after, because "Alle Dienste in
Betrieb" is true and says nothing to somebody who was locked out the evening
before.

Three things are new.

The ninety-day bar. It cannot be reconstructed after the fact: the monitoring
table holds the last verdict per instance, not a history. So a sampler
(clupilot:sample-status, every five minutes beside the monitoring sync)
writes counts into one row per component per day, and the page divides them.
A day with no row is drawn as a gap and says "nicht aufgezeichnet" — never
green. Degraded samples count as reachable in the percentage but still colour
the day: folding them into downtime reports a slow morning as an outage,
ignoring them loses the only trace of it.

The incident record. An operator reports a disruption in the console, posts
updates as it develops, and the entry that says "behoben" is the same action
that closes it — two separate steps is how a page ends up with a resolved
note under an incident that still reports as ongoing. There is deliberately
no way to edit an update: it is a statement made at a time, corrections are a
further entry. An open incident may make a component look worse than the
probes found it, never better.

Scheduled maintenance, from the windows the console already keeps rather than
a second list somebody has to remember to fill in.

The measurement moved out of the controller into ServiceHealth, shared with
the sampler, so the banner and the bars cannot disagree about what "healthy"
means.

The page now uses the shared design system and the site's header and footer.
Its self-contained stylesheet was there to survive a broken asset build; it
does not survive one — if the stylesheet cannot be served the application
serving this page is already failing, and mid-deployment every route answers
with the maintenance page. What the exemption bought was a third design
nobody maintained.

Found while building: durationMinutes had its operands the wrong way round,
and diffInMinutes is signed, so the public page printed "Dauer -86 Minuten".

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 12:45:18 +02:00
nexxo 3b85e8f1d1 Grant a package or module from the customer's row in the console
tests / pest (push) Failing after 7m55s Details
tests / assets (push) Successful in 20s Details
tests / release (push) Has been skipped Details
GrantPlan is a modal (R20), opened from a "Schenken" button on the customer's
own row in Admin\Customers, gated by customers.grant_plan rather than merely
hidden. It offers a whole package (plan, term, datacenter, an optional quota
bonus baked into the frozen snapshot) or a module on an existing contract,
either free or at a discount the operator sets against today's catalogue
price. Existing grants show on the same modal — who gave what, when, and
until when — with a warning once a dated grant is nearing its end; nothing
lapses on its own, exactly as decided.

The customers list also badges a granted plan in the Paket column.
2026-07-29 12:42:21 +02:00
nexxo c71b2c362b Skip the invoice for a full gift, keep it out of revenue, hide its price
IssueInvoice now rejects free-grant orders before it will consume an invoice
number for them — a full gift produces no invoice at all, while a discounted
grant still charges something and is invoiced exactly like an ordinary sale.
Keyed on the linked subscription/add-on's own provenance, not on the amount
being zero, so a genuinely fully-discounted Stripe checkout is unaffected.

Revenue excludes granted contracts from MRR/ARR/ARPU and the contracts count
— a gift at 0 must not drag the average down — and shows their number as its
own KPI instead of folding it in, since the owner measures himself on it.

The portal (Cloud, Billing) shows a granted package or module without a
price at all: not "free", not struck through, just the service, so a later
conversion to paid does not read as a negotiation.
2026-07-29 12:41:32 +02:00
nexxo 15b536f393 Mint the archive collection key from the console instead of by hand
tests / pest (push) Failing after 7m49s Details
tests / assets (push) Successful in 22s Details
tests / release (push) Has been skipped Details
Setting a NAS up to collect the invoice archive meant three machines and a
dozen commands: generate a keypair there, carry the public half to the server,
write it into authorized_keys with a restriction, install rsync, and get every
path right on the first try. Every one of those steps was a place to be told
"permission denied" with no clue which of the three was wrong. It was, and
several times over.

One button now. The panel asks, the host does it — because the host is where
all of it lives: the home directory, ssh-keygen, rrsync, and the archive itself.
The panel is www-data in a container and owns none of that, so it uses the
mailbox it already uses for updates. The private half is shown exactly once,
alongside the finished rsync command, and is never written to the database: it
exists to be copied into a NAS, and storing it "for convenience" would put a
working credential in every backup of that database.

rrsync does the restricting, not a pinned rsync option string. That string
differs between rsync versions and fails silently — a refusal with no reason
given, which is the shape of the afternoon this replaces. If rrsync is missing
the agent refuses rather than issuing an unrestricted key while the panel says
it is restricted.

rsync now comes with install-agent.sh, which already runs as root once per
machine. It has to be on the HOST: a NAS connects by ssh and sshd starts
`rsync --server` here, so without it the pull fails with "command not found"
from a NAS whose own setup is perfectly correct.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 10:08:32 +02:00
nexxo d8ff717cb5 Let a destination say how it is laid out and how long anything stays
tests / pest (push) Failing after 7m29s Details
tests / assets (push) Successful in 23s Details
tests / release (push) Has been skipped Details
Two destinations doing two jobs. A handover directory a NAS collects from wants
a folder per day and wants emptying — thirty days is enough to notice a NAS that
stopped collecting, and keeping more only hides it. An archive on the NAS itself
wants a folder per year and wants nothing deleted, ever. So both are per
destination rather than global.

Deleting is safe here in a way it usually is not, and that is worth saying
plainly: the invoice is a frozen document in the database and its PDF is
rendered from that on demand. Nothing is moved anywhere — it is copied, and
anything removed from a directory can be produced again and re-exported. The
directory is a handover point, not the record.

keep_days is null by default and stays null unless somebody sets it: a retention
rule nobody asked for is a deletion nobody expected. The prune only touches
folders whose NAME is one of the two shapes this application writes, and leaves
everything else alone — a prune that deletes what it does not recognise is how
an archive loses something nobody was watching. It also skips a destination
whose path is missing rather than acting on whatever is underneath an absent
mountpoint.

The shape is matched with a pattern before parsing rather than by handing
nonsense to Carbon: under strict mode createFromFormat throws instead of
returning false, so one folder somebody made by hand would have ended the whole
prune instead of being skipped. The test with a foreign folder in it found that.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 03:08:27 +02:00