Commit Graph

16 Commits (v1.3.72)

Author SHA1 Message Date
nexxo 9da1358802 Stop charging VAT to the customers who owe us none
A verified EU business outside Austria gets reverse charge — rate 0, no VAT
line, the note on the invoice — and was still charged 214,80 € for a 179,00 €
package, because one Stripe Price carried the domestic gross for everybody.
There is no VAT line on their document to reclaim, so it was a flat 20 %
surcharge on exactly the customers who read their invoices, and the document
then stated the whole 214,80 € as net at 0 %, so they self-accounted their own
VAT on a base a fifth too large.

A Stripe Price can ask who is buying after all: there are two per sellable
thing now, the domestic gross and the bare net, both live on one Product, and
the checkout picks by TaxTreatment. The rule is Austria B2B 20 %, other EU B2B
without VAT — a domestic business still pays the gross, reclaims it as input
tax, and the price on the website is still the price charged for them.

- stripe:sync-catalogue mints and archives both halves of every pair, per plan
  and per module; `reverse_charge` on stripe_plan_prices/stripe_addon_prices
  says which is which, and joining it on subscriptions.stripe_price_id says
  which one a running contract is billed on. A rate change moves the gross
  Price and leaves the net one alone, because the net owes nothing to the rate.
- A status that changes after the sale converges: a verification (or a lapse)
  makes stripe:reprice-subscriptions move the contract onto the other Price
  with PRORATE_NONE, because the term is already paid for. The module items
  follow the same way.
- Downstream follows: the invoice total equals what was taken, the proof
  register expects the figure this customer is actually charged (so a correct
  reverse-charge sale is no longer flagged as a mismatch, and an overcharged
  one is), the setup fee obeys the same rule, and the booking page quotes what
  it will charge.
- StripeClient gained activatePrice(). Archived Prices were brought back in our
  own table and left inactive at Stripe, so a rate that moved and moved back
  pointed the catalogue at a Price no checkout could be opened for.

An unverified number is still charged the gross — an unchecked string must
never be a discount — and where the net Price is missing the checkout refuses
rather than reaching for the domestic one.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 02:15:41 +02:00
nexxo 8ca0d4d257 Say the same thing to the customer, the register and the bank
tests / pest (push) Failing after 8m5s Details
tests / assets (push) Successful in 25s Details
tests / release (push) Has been skipped Details
Five places where the product told somebody a figure that nothing behind
it produced.

**The invoice page showed five invoices nobody was ever issued.** A mock
that outlived its purpose: CP-2026-0003 to CP-2026-0007, a prefix
belonging to no configured series, all "paid", a spend curve from 179 to
198 € and a next charge of 198 € on 01.08.2026 — behind
['auth','verified','customer.active'], so every signed-in customer saw
it. Their real invoices existed in `invoices`, were rendered as PDFs and
mailed to them, and appeared nowhere in the portal at all. The page now
lists their own documents, newest first, with the numbers, dates and
totals off the frozen snapshot, a Storno marked as one, and a download.
The PDF route resolves the document against the signed-in customer in
the query — a URL anybody can type is not made private by not printing
it. No next charge and no chart: nothing here computes what Stripe will
take next cycle, and a figure nobody has worked out is worse than a
blank space.

**The setup fee was quoted everywhere and charged nowhere.** On the
price sheet, on the booking page, set by the operator in the console —
and CompanyProfile::setupFeeCents() had no reader outside the two
sentences that quoted it. It is charged now, as a second non-recurring
line on the same checkout session, which Stripe puts on the initial
invoice only. `orders.setup_fee_cents` records how much of the charge it
was, so the whole total still goes back on a withdrawal while the
register holds the PACKAGE's charge against the contract price and the
invoice prints the fee as a line of its own. The booking page was also
quoting the fee NET under the same sentence the website quotes GROSS —
99,00 against 118,80 — and now quotes what will be taken.

**An upgrade click cancelled a booked downgrade and delivered nothing.**
Nothing in this application marks a cart order paid, so the customer
traded a downgrade they had genuinely booked for a cart line that would
never be fulfilled. The booking now stands until the upgrade actually
lands on the contract, where ApplyPlanChange clears it. The fulfilment
seam is reachable for every type that can be paid — a module and a
storage pack book through BookAddon, which was the missing path from a
paid order to a SubscriptionAddon and left AddonPrices,
SyncStripeAddonItems and clupilot:end-cancelled-addons with no caller
behind a payment. A paid traffic pack logs an error rather than pretending:
the metered allowance is a standing count of packs while a top-up is sold
for one month, and which of the two is meant is not a guess to make here.
That no path to `paid` exists yet is now stated in both places rather
than in one.

**The proof register called correct charges wrong.** expected_gross_cents
used the CUSTOMER's rate, which is zero under reverse charge, against
the domestic gross Stripe actually took — so matches_catalogue was false
for every EU business sale charged exactly the advertised amount, and
for every renewal on a contract with a module, which was held against
`price_cents` alone. It compares against TaxTreatment::chargedCents()
and against the whole term now. Where no money moved, charged and the
flag are null instead of the expected figure agreeing with itself, and a
plan change records the terms with the pro-rata figures in the snapshot
rather than money that arrives again on Stripe's proration invoice.

**The seller's own VAT id was on the invoice, unlabelled**, between the
register number and the court. Labelled — and the footer's composition
moved out of the TCPDF method, because inside one the only way to read
what it says is to render a PDF and un-subset its fonts.

One test enshrined a figure the code does not produce: a reverse-charge
purchase recorded with no charged amount, asserting 17900/0/17900, where
OpenSubscription always passes the charged figure and a real one records
21480/0/21480. Another asserted that an upgrade click cancels a booked
downgrade.

Full suite: 1676 passed.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-30 01:30:24 +02:00
nexxo f02e86769b Charge the price the website shows, and hand a withdrawal back in full
tests / pest (push) Failing after 9m21s Details
tests / assets (push) Successful in 21s Details
tests / release (push) Has been skipped Details
Stripe was charging the catalogue's NET figure while the document added the
domestic rate on top: a customer quoted 214,80 paid 179,00 and was then invoiced
for VAT nobody had collected. Under para 11(12) UStG that VAT is owed to the tax
office whether or not it ever arrived, so every document issued created a
liability against revenue that did not contain it.

The Stripe Price now carries the GROSS figure. price_cents stays net - it is
frozen onto every contract and PlanChange prorates against it, so redefining it
would corrupt every pro-rata sum ever computed. Only the amount at the till
moved, and it is formed by the one call TaxTreatment already answers for the
price sheet and for the invoice, so displayed, charged and invoiced cannot drift
apart.

Stripe's automatic_tax is deliberately not used. TaxTreatment is the single tax
authority here, and a second rate computed by Stripe would take 19 % from a
German consumer while our document said 20 %.

A Stripe Price cannot be edited, so a changed figure means a new Price and the
old one archived - which stops it being SOLD and leaves every subscription
already on it billing the old amount for ever. stripe:reprice-subscriptions is
the second half, and a command of its own because it touches live money.

A withdrawing consumer is refunded in full, as the owner decided. That is more
generous than FAGG para 16 requires, and it makes the express-request consent the
statute hinges on irrelevant - so the gate is gone rather than left looking
load-bearing.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 22:42:02 +02:00
nexxo 6d7c2bdf35 Ask whether they are a consumer, and let one change their mind
tests / pest (push) Failing after 8m35s Details
tests / assets (push) Successful in 22s Details
tests / release (push) Has been skipped Details
Three things the product owed its customers and did not have.

**Who is on the other side.** There was no consumer/business flag anywhere,
and `vat_id` was standing in for one — which it cannot: a business without a
VAT number is an ordinary small business, and a consumer with one does not
exist. It is asked at sign-up now, correctable in the portal, and NULL where
nobody has been asked. Unknown is read as CONSUMER everywhere it decides a
right, because that mistake costs us a refund while the other one takes a
statutory right away from somebody who has it.

Reverse charge asks the recorded type instead of the number: an explicit
consumer is charged the domestic rate whatever `vat_id` says — previously they
were not, and anyone could zero their own VAT by getting a number verified. An
unrecorded type still falls back to the verified number, so no contract that is
already running changes rate.

**The fourteen-day right of withdrawal** (FAGG, §312g BGB), for consumers only,
at every door: the window is stamped on the contract when it is concluded, the
customer exercises it from the portal, an operator records one that arrived by
telephone or post, and both go through one action that refuses a business
customer on the server rather than by hiding a card.

The money follows the paperwork rather than being computed beside it. The
invoice is cancelled by a Storno with its own gapless number — nothing is ever
edited or deleted — a new invoice states the pro-rata value of the service
actually delivered (FAGG §16, by days over the term paid for), and the refund
is exactly the difference between the two documents. Where the consumer never
expressly asked for the service to begin at once, they owe nothing and the whole
amount goes back. `StripeClient::refund()` is new, keyed so a retry cannot send
the money twice. The service ends through EndInstanceService and the
`cancellation_scheduled` machinery that was already there.

**The cancel button for modules.** BookAddon::cancelAtPeriodEnd() had no caller
in the interface at all, so a customer could book a recurring charge in two
clicks and had no way to stop it. It is on the module card now, with the date it
runs until and a way back while the cancellation is still pending — and putting
a module back settles nothing, because the term it was cancelled for was paid
for in advance.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 21:06:06 +02:00
nexxo 34874adec3 Apply a bought plan change instead of only pricing it
tests / pest (push) Failing after 8m6s Details
tests / assets (push) Successful in 21s Details
tests / release (push) Has been skipped Details
PlanChange could say what a move would cost and whether it was allowed, and
that was all it could do. Billing::purchase() wrote an upgrade order and
nothing ever consumed it: same snapshot, same machine, same quota. A customer
could pay for a bigger package and receive nothing.

ApplyPlanChange is now the single place a change lands — it moves the contract
onto the target's current version, writes one register row, settles the custom
domain, and starts a run that resizes the machine. Applying the same order
twice is a no-op, enforced by a unique event key rather than by a check two
callers could both pass.

Two things a plan change must not do, and now does not. A disk is never shrunk
— Proxmox cannot, so the QUOTA shrinks instead, which is what was sold anyway.
And a live machine is never rebooted as a side effect: cores and RAM are
written, and where they need a restart the instance says so where an operator
and the customer can both see it.

The storage allowance also joins the build pipeline. ApplyStorageQuota was
written for plan changes and ran only there, so a brand-new customer still got
no quota at all — quota_gb reached the instance row and stopped, and every
package delivered the whole disk. The test guarding that pipeline only counted
its steps, which is how a list missing the one step that makes a package's
storage real stayed green for its whole life. It now names the step.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 17:18:55 +02:00
nexxo 712803edd6 Serve the custom domain, not just announce it
A verified custom domain was reported as the customer's address by
Instance::address(), by the portal and by the credentials mail while
nothing on the platform routed it: the Traefik router's rule was
hard-coded to {subdomain}.{zone}. The address a customer was handed
answered nothing, and a withdrawn domain stayed in Nextcloud's
trusted_domains forever, because the only thing that ever wrote either
was the initial provisioning run.

- TraefikWriter::write() takes a LIST of hostnames under one stable
  router name — the platform address always, the verified domain as
  well when there is one. One file per instance, so a withdrawal is a
  rewrite rather than a second thing somebody has to remember.
- ConfigureDnsAndTls records the custom domain's certificate instead of
  waiting on it: it depends on an A record in the customer's own zone,
  which may never appear, and must never fail a run. The platform
  address keeps its 840s deadline. instances.domain_cert_ok tells
  "proven" apart from "answering", and the portal now says which.
- ConfigureNextcloud deletes trusted_domains 2 when there is no verified
  domain, so a withdrawn one stops being trusted.
- New `address` pipeline (those two steps) plus ReapplyInstanceAddress,
  which starts one against the order and refuses to start a second while
  any run is in flight. The route is rewritten when the hostname list
  differs from what the router carries — not on route_written, which
  would short-circuit exactly the case a re-apply exists for.
- Triggered where the address changes: verification flipping either way
  in clupilot:verify-domains, the customer's own domain page, and
  CustomDomainAccess::deactivate() on a package downgrade.
- A maintenance run no longer condemns its subject: an address run that
  failed used to mark the order failed and release the live instance
  with it.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 16:44:52 +02:00
nexxo 602602864a Let a subscription or add-on be opened for free, with who and why on the row
A grant is an order without money, not a second code path: GrantSubscription
and GrantAddon create the same Order/Subscription/SubscriptionAddon rows a
paid purchase does, with stripe_subscription_id left null and price_cents set
to whatever the customer actually pays. OpenSubscription and BookAddon gained
an optional overrides parameter so the price and provenance (who granted it,
when, a note, an optional end date, and the catalogue price for legibility)
land on the same snapshot every real purchase goes through, not a duplicate.

New customers.grant_plan capability, Owner-only like secrets.manage — giving
away service is exactly the kind of blast radius that precedent reserves for
the Owner.
2026-07-29 12:41:06 +02:00
nexxo 0560ae743d feat(billing): Stripe owns the billing cycle, we own capability
A Product per plan family and a Price per priced row of a published version,
plus the four subscribed webhook events that were arriving and being ignored.

`stripe:sync-catalogue` mirrors the catalogue. Idempotent twice over: a stored
id is skipped, and each call carries an idempotency key derived from our own
row, so a crash between Stripe creating a Price and us recording its id gives
back the same object rather than a second one. That matters more here than
usual — a Stripe Price cannot be edited or deleted, so a duplicate is
permanent. Drafts are not synced at all: a version that has promised nothing
has no business in a price list. --dry-run shows what would be created.

The webhook now handles invoice.paid, invoice.payment_failed,
customer.subscription.updated and customer.subscription.deleted. It never
re-derives an amount: the invoice is the authority for what was charged, and
recomputing it from our catalogue would produce a second, disagreeing answer.
A failed payment is recorded and nothing else — Stripe runs the dunning
schedule, and cutting a customer off on the first failure would punish an
expired card as though it were a refusal to pay.

Only a cycle renewal moves the term on. Stripe also sends paid invoices for
prorations and manual charges, and the checkout's own invoice — which is
already in the register as the purchase, and would otherwise double every
customer's first payment.

Stripe does not guarantee delivery order, which is the source of most of the
care here:
- state changes are judged and written in one transaction with the row held,
  so two deliveries cannot both pass a check made on a stale copy;
- an older event never overwrites a newer one, with a rank breaking ties
  between events sharing a second — their timestamps have one-second
  resolution, and a failed attempt and its successful retry routinely do;
- a term is never shortened, and an ended contract is never revived;
- an event for a contract that does not exist yet is HELD and replayed the
  moment it appears, rather than acknowledged and forgotten. A cancellation
  dropped that way would leave us serving someone who had already left. Held
  rows that never match are pruned after a week.

Register entries are keyed by what they are about — the invoice, the attempt,
the subscription — with a unique index doing the work, because a check two
concurrent deliveries can both pass is not idempotency.

PlanChange is now documented as the preview shown before someone confirms, not
the invoice: Stripe's proration accounts for tax, existing credit and the exact
second the change lands, and ours cannot.

Not run against the live account — `stripe:sync-catalogue` creates objects that
cannot be deleted, so that is the owner's call. The dry run lists 12.

457 tests green. Codex review clean after seven rounds.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-26 13:36:28 +02:00
nexxo 6387c747d0 feat(billing): the plan catalogue becomes three tables, and config stops selling
Plans lived in config/provisioning.php, where the owner cannot reach them and
where a plan has no history. They now live in plan_families / plan_versions /
plan_prices — a name that never moves, what the plan WAS at a point in time,
and a price per version and term with its own Stripe Price id.

- Availability is computed on every read (available_from <= now < until,
  half-open, UTC) plus a per-family sales kill switch. Nothing schedules a plan
  into or out of sale: a job that fails to run is a plan that silently
  misbehaves.
- Overlaps crash rather than resolve. currentVersion() uses sole(), and
  scheduling takes a lock on the family and rejects an overlapping window —
  two versions on sale at once would decide a customer's price by row order.
- A version is frozen from publication, not from first sale, and so is its
  price: a checkout is not instant, and an amount edited between the session
  opening and the webhook landing would contract someone at a price they were
  never quoted. Repricing publishes a new version, as Stripe requires anyway.
- Neither a published version, its price, nor a family with customers can be
  deleted, and a family key cannot be renamed. All of those would null the
  provenance off existing contracts.
- Subscriptions and orders record plan_version_id. A historical reference
  resolved by plan NAME hands back today's terms, which is the split-brain one
  level up. A checkout that carried its version is honoured even after the
  window closes — they paid for what they were shown.

Switched atomically and failing closed: config('provisioning.plans') and
plan_features are gone, and nothing falls back to them. A fallback would
resurrect a plan the owner had just switched off. The seed lives in the
migration, and PlanCatalogueTest pins what the config catalogue sold as the
shadow comparison. `php artisan plans:check` reports overlaps, gaps and
missing prices before a customer finds them.

Contract-backed displays, which were reading the live catalogue:
seat limits, the cloud card, the plan card, and admin MRR — the last three now
divide a yearly contract down via Subscription::monthlyPriceCents(), since all
three label the figure per month.

Two recovery gaps closed along the way: the order now commits before the
contract is opened (so a contract failure can never erase the record of a
payment), a Stripe retry repairs a missing contract and restarts a run stranded
with no_subscription, and TickProvisioning sweeps runs left pending by a crash
rather than only running/waiting ones.

402 tests green. Codex review clean after thirteen rounds. Verified in the
browser: portal, billing and console render unchanged off the new catalogue.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-26 12:05:56 +02:00
nexxo 52b41bb0d5 fix(billing): a paid order opens a contract, and provisioning obeys it
The pipeline re-resolved config('provisioning.plans') by order.plan, so the
subscription snapshot protected a customer's price but not their machine:
shrinking a plan resized an existing customer's VM on its next run. Nothing
created a subscription either, so closing this meant opening the contract at
purchase and pointing provisioning at it.

- OpenSubscription freezes the catalogue onto a subscription when a checkout
  is paid; StartCustomerProvisioning calls it inside the order transaction.
- CustomerStep::plan() reads the frozen snapshot. ValidateOrder and
  ReserveResources fail closed with no_subscription rather than falling back
  to the catalogue, which is the bug itself.
- template_vmid joins the snapshot so a re-clone cannot pick up a blueprint
  published after the sale. Deliberately outside FROZEN: it is how we build
  the machine, not a term the customer is owed, and a dead template must be
  replaceable without cancelling a contract.
- TrafficMeter reads the allowance off the contract too — cutting a plan's
  traffic was otherwise enough to start throttling someone who bought more.
- The migration backfills contracts for orders that already bought something,
  reconstructed from what was actually delivered where an instance exists,
  and adopts an existing order-less contract instead of opening a second.
  Orders paid in a currency the catalogue cannot price get none, matching the
  checkout path.

price_cents stays the catalogue's NET price, which is what PlanChange
prorates against — not Order::amount_cents, which holds Stripe's GROSS total.
Reconciling the two belongs to the proof register and Stripe (phases 4/5).

Also pins STRIPE_WEBHOOK_SECRET blank in phpunit.xml: the operator's real
secret was reaching the suite from .env and rejecting every unsigned test
payload, which is why 7 webhook tests failed before any of this.

Verified in the browser: with team traffic cut from 3000 to 500 GB in the
catalogue, the customer's portal still shows 3 TB.

373 tests green. Codex review clean after three rounds.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-26 11:10:00 +02:00
nexxo 76510a59a3 fix(billing): VAT follows the customer, not a global setting
tests / pest (push) Successful in 7m28s Details
tests / assets (push) Successful in 21s Details
tests / release (push) Has been skipped Details
Codex was right that this could misstate real charges: an EU business with a
VAT ID registered in another country is billed under reverse charge, and we
were adding 20 % Austrian VAT to their total anyway. TaxTreatment resolves it
from the customer's VAT ID, and the whole page — cart, plan cards, add-on
cards — now states one treatment instead of contradicting itself.

Explicitly NOT handled: cross-border sales to private individuals, which are
taxed at the buyer's national rate under OSS. That needs a maintained rate
table and a tax adviser, not a guess, so those fall back to the domestic rate —
over-collecting rather than under-collecting.

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
2026-07-26 09:30:17 +02:00
nexxo a87a4f512d feat(billing): one plan change at a time, and every price says what it is
Two contradicting plan upgrades sat in the cart at 799 and 399 € — no checkout
could resolve which one the customer meant. Choosing another now replaces the
pending one and says so; add-ons still stack, because buying 200 GB as two packs
is a sensible thing to want.

Every price now states net or gross and how often. The cart shows net per line
with "pro Monat" or "einmalig", then subtotal, VAT and gross — and separates
the monthly recurring amount from a one-off traffic top-up sharing the same
cart, because those are two different commitments. The rate is configurable
(CLUPILOT_TAX_PERCENT, 20 % default) since it follows the seller's country.

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
2026-07-26 09:23:49 +02:00
nexxo d26200c74b feat(billing): a cart you can actually read and change
tests / pest (push) Successful in 7m10s Details
tests / assets (push) Successful in 20s Details
tests / release (push) Has been skipped Details
"5 purchases pending" told nobody what they had ordered and offered no way to
change their mind. The billing page now lists each pending purchase by name,
what it costs, when it was added, and the total — with a remove button per row
behind a confirmation, like every other destructive action in the console.

The wording lives on the Order model rather than in the view, so the cart, the
invoice list and any later confirmation mail cannot each invent their own name
for the same row. Removal is scoped to the customer's own still-pending orders,
checked in the modal itself: modals are reachable without the page's guards.

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
2026-07-26 05:26:49 +02:00
nexxo 515f26234e feat(portal): billing page — current plan, upgrades, extra storage, add-ons
New /billing page + nav; plans gained price_cents, storage_addon + addons
catalogue in config. Purchases create a pending Order intent (fulfillment
mocked). Dashboard storage upsell links here. DE+EN. 6 tests.

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
2026-07-25 13:36:52 +02:00
nexxo e2b8f25e78 fix(engine-b): address Codex round 5 (capacity release, activate-last, guest-ip poll, email unique)
- Failed run releases the instance (status=failed) so its quota stops counting
  against host capacity.
- CompleteProvisioning activates instance+order only AFTER onboarding tasks +
  credential delivery succeed.
- ConfigureNetwork polls until the guest has an address (no wrong Traefik route).
- customers.email unique + race-safe customer resolution in the intake action.

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
2026-07-25 12:19:31 +02:00
nexxo 406251dfde feat(engine-b): customer domain models + migrations
customers, orders (ProvisioningSubject, stripe_event_id unique), instances
(subdomain unique, encrypted nc_admin_ref), dns_records, backups,
monitoring_targets, onboarding_tasks. Host capacity: committedGb/availableGb +
datacenter placement. 7 tests.

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
2026-07-25 11:38:01 +02:00