'Payment problems', 'subtitle' => 'Where money is missing — contracts in arrears, and purchases whose payment bounced.', 'cases_title' => 'Contracts in arrears', 'cases_body' => 'A charge failed. The case moves through the reminder levels until it is settled or the cloud is shut down.', 'cases_none' => 'No contract is in arrears.', 'customer' => 'Customer', 'level' => 'Level', 'since' => 'Open since', 'next_step' => 'Next step', 'level_0' => 'Notice', 'level_1' => '1st reminder', 'level_2' => '2nd reminder', 'level_3' => '3rd reminder', 'level_4' => 'Suspended', 'failed_title' => 'Bounced payments', 'failed_body' => 'With SEPA or Sofort the payment clears only after checkout. When it does not, no order is created — but the customer meant to buy. A call back is usually worth it.', 'failed_none' => 'No bounced payment outstanding.', 'note' => 'Reason', 'resolve' => 'Done', 'resolved' => 'Marked as dealt with.', 'resolve_title' => 'Mark as dealt with?', 'resolve_body' => 'It leaves this list. What you write here stays with it afterwards, together with your address.', 'note_hint' => 'For example: paid by transfer, ordered again, unreachable.', 'schedule_title' => 'Deadlines and fees', 'schedule_body' => 'Days since the first failed charge. Level 0 is the notice and never costs anything — an expired card is not a refusal to pay.', 'day_0' => 'Notice', 'day_1' => '1st reminder', 'day_2' => '2nd reminder', 'day_3' => '3rd reminder', 'day_4' => 'Shutdown', 'fee_from' => 'Fee from level', 'fee_2' => 'Fee, 2nd reminder (cents)', 'fee_3' => 'Fee, 3rd reminder (cents)', 'schedule_saved' => 'Deadlines and fees saved. They apply from the next daily run.', 'days_out_of_order' => 'Deadlines must ascend. As entered, a later reminder would come before an earlier one.', 'extend' => 'Extend deadline', 'extend_title' => 'Extend the deadline', 'extend_days' => 'By how many days', 'extend_body' => 'The next step moves out. Everything after it moves with it — including the shutdown.', 'extend_note_hint' => 'For example: customer pays by transfer on Friday.', 'extended' => 'Deadline extended.', 'extend_impossible' => 'This case has no next deadline — the cloud is already stopped.', 'close' => 'Close case', 'close_title' => 'Close the dunning case by hand?', 'close_warning' => 'The automation stops for this case: no further reminder, no fee, no shutdown. The outstanding amount stays outstanding — nothing is booked and nothing is waived here.', 'close_note_hint' => 'For example: bank transfer received on 30 July.', 'close_needs_reason' => 'Please give a reason — without it nobody can tell later why nothing further happened here.', 'closed' => 'Dunning case closed.', ];