'Payment problems', 'subtitle' => 'Where money is missing — contracts in arrears, and purchases whose payment bounced.', 'cases_title' => 'Contracts in arrears', 'cases_body' => 'A charge failed. The case moves through the reminder levels until it is settled or the cloud is shut down.', 'cases_none' => 'No contract is in arrears.', 'customer' => 'Customer', 'level' => 'Level', 'since' => 'Open since', 'next_step' => 'Next step', 'level_0' => 'Notice', 'level_1' => '1st reminder', 'level_2' => '2nd reminder', 'level_3' => '3rd reminder', 'level_4' => 'Suspended', 'failed_title' => 'Bounced payments', 'failed_body' => 'With SEPA or Sofort the payment clears only after checkout. When it does not, no order is created — but the customer meant to buy. A call back is usually worth it.', 'failed_none' => 'No bounced payment outstanding.', 'note' => 'Reason', 'resolve' => 'Done', 'resolved' => 'Marked as dealt with.', 'resolve_title' => 'Mark as dealt with?', 'resolve_body' => 'It leaves this list. What you write here stays with it afterwards, together with your address.', 'note_hint' => 'For example: paid by transfer, ordered again, unreachable.', ];