'Hello :name,', 'subject_0' => 'Your payment did not go through', 'heading_0' => 'The charge did not go through', 'preheader_0' => 'Please check your payment method — your cloud keeps running.', 'intro_0' => 'We could not collect the amount due. That is usually an expired or blocked card. Your cloud keeps running as normal — please add a valid payment method or settle the amount directly.', 'subject_1' => 'Payment reminder', 'heading_1' => 'Payment reminder', 'preheader_1' => 'The amount is still outstanding.', 'intro_1' => 'The amount due is still outstanding. Please settle it or add a different payment method. Your cloud keeps running.', 'subject_2' => 'Second reminder', 'heading_2' => 'Second reminder', 'preheader_2' => 'A dunning fee applies from this reminder on.', 'intro_2' => 'Despite our reminder the amount is still outstanding. From this reminder on we have to charge a dunning fee. Your cloud keeps running.', 'subject_3' => 'Third reminder — the last before shutdown', 'heading_3' => 'Third reminder', 'preheader_3' => 'The last reminder before we shut the cloud down.', 'intro_3' => 'This is the final reminder. If the amount stays outstanding we will shut your cloud down. Nothing is deleted — once everything is settled it runs again.', 'subject_suspended' => 'Your cloud has been shut down', 'heading_suspended' => 'Your cloud is stopped', 'preheader_suspended' => 'Nothing was deleted — it comes back as soon as you pay.', 'intro_suspended' => 'We have shut your cloud down because the amount stayed outstanding. Nothing was deleted: your data, your backups and your address are all still there. As soon as everything is settled the cloud starts again by itself.', 'action_suspended' => 'Settle now', 'subject_resumed' => 'Your cloud is running again', 'heading_resumed' => 'Your cloud is running again', 'preheader_resumed' => 'Payment received, everything back in service.', 'intro_resumed' => 'Thank you — the outstanding amount has arrived and your cloud is running again. It can take a few minutes until every service inside it is reachable.', 'action_resumed' => 'Go to the cloud', 'amount_due' => 'Amount due', 'fees' => 'Dunning fees', 'total' => 'Total', 'outstanding' => 'Currently outstanding: :amount.', 'action' => 'Settle now', 'suspend_warning' => 'If the amount stays outstanding we will shut your cloud down on :date. Nothing is deleted — it comes back as soon as you pay.', ];