**The billing address was one textarea**, so what landed in it was
whatever somebody typed: a postcode on the street line, a city with no
postcode, no country at all. It is four fields now — street, postcode,
town, country — in the customer's settings and in the console's customer
editor, which had its own free-text copy of the same field and would have
had an operator's correction silently reverted the next time the customer
saved.
`customers.billing_address` is neither dropped nor parsed: guessing which
line of an existing block is the street would put a postcode where a
street belongs on a document nobody can correct afterwards. It becomes the
COMPOSED form, rewritten from the fields on every save, so IssueInvoice
and everything else that reads it keep working, and a record nobody has
re-saved keeps the block it always had.
**The customer type is fixed once it is on record.** It decides the
fourteen-day right of withdrawal, and a business able to set itself to
"Privatperson" on this page is a business able to withdraw from a contract
it may not withdraw from. Registration asks the question; this page
reports the answer, and saveProfile refuses to answer it a second time —
in the component, not by hiding a radio, because a form that hides a
control has never stopped anybody who can post to /livewire/update. A
record created before the question existed may still be given one, once.
The panel is a fact rather than a form now, which is also what was odd
about it, and the sentence about who has the right of withdrawal is gone.
**Cancelling asks why.** A reason from a fixed list, required, with a note
beside it that "Sonstiges" cannot go without — the one fact worth having
about a departure, asked at the only moment the customer is looking at the
question. It lands on the contract (`cancel_reason`, `cancel_reason_note`).
And where the fourteen days are still running, the dialogue offers the
WITHDRAWAL as a way out of itself rather than as one more reason inside
it: withdrawing ends the service the same day and sends the whole amount
back, cancelling keeps the term that was paid for, and somebody entitled
to the first should not lose it by taking the second unasked. A business
is never offered it — WithdrawalRight answers that, not the template.
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
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