CluPilotCloud/lang/en/payment_problems.php

53 lines
2.9 KiB
PHP

<?php
return [
'title' => 'Payment problems',
'subtitle' => 'Where money is missing — contracts in arrears, and purchases whose payment bounced.',
'cases_title' => 'Contracts in arrears',
'cases_body' => 'A charge failed. The case moves through the reminder levels until it is settled or the cloud is shut down.',
'cases_none' => 'No contract is in arrears.',
'customer' => 'Customer',
'level' => 'Level',
'since' => 'Open since',
'next_step' => 'Next step',
'level_0' => 'Notice',
'level_1' => '1st reminder',
'level_2' => '2nd reminder',
'level_3' => '3rd reminder',
'level_4' => 'Suspended',
'failed_title' => 'Bounced payments',
'failed_body' => 'With SEPA or Sofort the payment clears only after checkout. When it does not, no order is created — but the customer meant to buy. A call back is usually worth it.',
'failed_none' => 'No bounced payment outstanding.',
'note' => 'Reason',
'resolve' => 'Done',
'resolved' => 'Marked as dealt with.',
'resolve_title' => 'Mark as dealt with?',
'resolve_body' => 'It leaves this list. What you write here stays with it afterwards, together with your address.',
'note_hint' => 'For example: paid by transfer, ordered again, unreachable.',
'schedule_title' => 'Deadlines and fees',
'schedule_body' => 'Days since the first failed charge. Level 0 is the notice and never costs anything — an expired card is not a refusal to pay.',
'day_0' => 'Notice',
'day_1' => '1st reminder',
'day_2' => '2nd reminder',
'day_3' => '3rd reminder',
'day_4' => 'Shutdown',
'fee_from' => 'Fee from level',
'fee_2' => 'Fee, 2nd reminder (cents)',
'fee_3' => 'Fee, 3rd reminder (cents)',
'schedule_saved' => 'Deadlines and fees saved. They apply from the next daily run.',
'days_out_of_order' => 'Deadlines must ascend. As entered, a later reminder would come before an earlier one.',
'extend' => 'Extend deadline',
'extend_title' => 'Extend the deadline',
'extend_days' => 'By how many days',
'extend_body' => 'The next step moves out. Everything after it moves with it — including the shutdown.',
'extend_note_hint' => 'For example: customer pays by transfer on Friday.',
'extended' => 'Deadline extended.',
'extend_impossible' => 'This case has no next deadline — the cloud is already stopped.',
'close' => 'Close case',
'close_title' => 'Close the dunning case by hand?',
'close_warning' => 'The automation stops for this case: no further reminder, no fee, no shutdown. The outstanding amount stays outstanding — nothing is booked and nothing is waived here.',
'close_note_hint' => 'For example: bank transfer received on 30 July.',
'close_needs_reason' => 'Please give a reason — without it nobody can tell later why nothing further happened here.',
'closed' => 'Dunning case closed.',
];