58 lines
2.4 KiB
PHP
58 lines
2.4 KiB
PHP
<?php
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return [
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'eyebrow' => 'Help & contact',
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'title' => 'Support',
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'new' => 'Raise a request',
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'new_hint' => 'Tell us briefly what this is about. We will come back to you as quickly as we can.',
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'send' => 'Send',
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'sent' => 'Your request has been received.',
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'attached_hint' => 'Your plan, your instance and your contact details are attached automatically — you do not have to look any of it up.',
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'category' => 'What is this about?',
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'category_technical' => 'Technical problem',
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'category_billing' => 'Invoice & payment',
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'category_account' => 'Access & users',
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'category_other' => 'Something else',
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'subject' => 'Subject',
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'body' => 'Your message',
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'tickets' => 'Your requests',
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'open_count' => '{1} :count open|[2,*] :count open',
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'answered_at' => 'Answered on :when',
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'status_open' => 'Open',
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'status_in_progress' => 'In progress',
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'status_answered' => 'Answered',
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'status_closed' => 'Closed',
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'empty_title' => 'No requests yet',
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'empty_body' => 'If something is unclear or not working, write to us. We can see straight away which cloud you mean.',
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'contact' => 'Contact',
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'contact_email' => 'E-mail',
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'contact_hours' => 'Availability',
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'contact_hours_val' => 'Mon–Fri, 08:00–18:00',
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'contact_sla' => 'Response time',
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'contact_sla_val' => 'A reply the same working day',
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'status_title' => 'System status',
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'status_body' => 'If something is unreachable, this page says whether it is us.',
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'status_cta' => 'View status',
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'faq' => 'Frequent questions',
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'faq_q1' => 'How do I restore a backup?',
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'faq_a1' => 'Under "Backups", pick the point in time and request the restore. We confirm it with you before anything is overwritten.',
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'faq_to_backups' => 'Go to backups',
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'faq_q2' => 'Can I add more users?',
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'faq_a2' => 'Yes, at any time up to your plan\'s limit. If every seat is taken, extend the plan under "Plan & add-ons".',
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'faq_to_users' => 'Go to users',
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'faq_q3' => 'Where is my data held?',
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'faq_a3' => 'In the EU only, encrypted and GDPR-compliant. The country of your location is on your record sheet.',
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'faq_q4' => 'How do I change my plan?',
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'faq_a4' => 'Under "Plan & add-ons". A larger plan applies immediately, a smaller one at the end of the current period — and only if your data and users fit inside it.',
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'faq_to_billing' => 'Go to plan & add-ons',
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];
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