An empty template list is a feature nobody starts using: writing the first
one costs the same as writing the mail, so the operator writes the mail.
These are the questions that come up in a managed-Nextcloud business —
enquiry received, migration question, migration quote, cloud being
prepared, credentials asked for again, storage filling up, package change,
incident update, incident resolved, maintenance announced, payment
reminder, cancellation confirmed, request closed.
Every figure and every date is a gap, never a number. A seeded "innerhalb
von 24 Stunden" is a promise put in the operator's mouth that nobody
agreed to, and a seeded price is wrong for every customer but one. Nothing
here says a migration is possible before somebody has looked at the source
system either — that was the whole point of the wording on the website.
There is a test that fails if a shipped template ever grows a duration or
an amount.
German only, deliberately: these are texts written TO customers, not
interface labels, and the audience is this company's customers. An
operator serving another market writes their own; the mechanism and the
page are already translated.
firstOrCreate on the name, so re-running changes nothing and an operator
who has edited or retired one keeps their version — a migration must never
overwrite text somebody worked on. The rollback deletes only rows still
identical to what was seeded.
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
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