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nexxo 8f2252e81b Book a downgrade for a date that cannot move, and sell a module once
Two ways of charging a customer for something they did not get.

A downgrade was due when `subscriptions.current_period_end` said so, and
Stripe pushes that column forward on every renewal. So a downgrade booked in
March was deferred to the end of April by April's renewal, and to the end of
May by May's — each time by a whole term, and each time the customer was
billed again for the package they had asked to leave. The due date was being
re-derived from a moving target on every scheduler tick.

It is decided once now, at the moment the customer decides, and stamped onto
the contract: `pending_plan` and `pending_effective_at`, the two columns that
have been in the schema since the first migration and were written by nothing
at all. The shop stamps them, PlanChange reads them instead of the period end
when a move is already booked, and clupilot:apply-due-plan-changes finds
contracts by the stamped date rather than orders by a date it recomputes.

The order stays what it always was — the customer's own record of the request,
what the cart shows them and what they remove to change their mind — so it is
still consumed with the change, and removing it unbooks the change. What it no
longer does is decide when. A second downgrade replaces the first rather than
queueing behind it; an upgrade clears one, or it would come due months later
and undo the bigger package; a contract cancelled before the date takes the
booking with it; and a customer with no contract can no longer place a
downgrade at all, which was accepted before and could never be carried out.

A booked change is now visible where the contract is read: on the plan card in
the portal, because the cart entry disappears when it is paid for and the
booking does not, and on the customer row in the console, because that is
where an operator answers "what is this customer on".

The second defect is the same money in one step: BookAddon guarded duplicates
per ORDER — the unique index on (order_id, addon_key) — so two orders for the
same module on one contract both went through. A stale tab or a double click
bought priority support twice.

But storage is deliberately sold in packs, and AddonCatalogue sums the
quantities for exactly that reason, so "refuse the second" is only right for
some of them. Which is which is declared beside each price in
config/provisioning.php (`sold_as`), because it is a commercial decision about
each module and not something to infer from a key: storage is a quantity;
off-site backups are on or off, support is prioritised or it is not, Collabora
Pro is one licence, and a machine answers to one own domain. An undeclared
module counts as an entitlement — the cheaper of the two mistakes — and a test
refuses to let one ship undeclared.

Enforced in the action, where the portal, the console's grant screen and a
webhook all pass, with the sentence the customer is shown rather than a
developer's. A retried webhook for the SAME order still gets its one booking
back; that is one purchase arriving twice, not two purchases. The portal stops
offering what would be refused — booked, or already waiting in the cart — and
goes on offering the pack.

What is missing is on the Stripe side and is not invented here: nothing moves
the subscription's item onto the new Price, so the renewal after a plan change
still bills the old plan at Stripe. StripeClient only creates and archives
catalogue objects, and swapping a price also needs the subscription ITEM id,
which nothing stores.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 17:51:37 +02:00
.gitea/workflows feat(deploy): releases you can pin to, and a version that tells the truth 2026-07-26 15:21:38 +02:00
.npm chore: bootstrap CluPilot control-plane (Laravel 13, Docker stack) 2026-07-25 00:21:30 +02:00
app Book a downgrade for a date that cannot move, and sell a module once 2026-07-29 17:51:37 +02:00
bin Make the private hostnames look like nothing is there, and close the way past the proxy 2026-07-27 11:26:48 +02:00
bootstrap Stop the 503 page appearing during an update 2026-07-29 17:50:15 +02:00
config Book a downgrade for a date that cannot move, and sell a module once 2026-07-29 17:51:37 +02:00
database Re-apply what the last release commit silently reverted 2026-07-29 17:36:43 +02:00
deploy Stop root workers breaking every page, and let the panel be closed 2026-07-29 15:43:54 +02:00
docker Give the readiness probe long enough for a restart to finish 2026-07-27 14:46:47 +02:00
docs Hand off with the process failure at the top, not the feature list 2026-07-28 21:44:04 +02:00
lang Book a downgrade for a date that cannot move, and sell a module once 2026-07-29 17:51:37 +02:00
public One wordmark, one typeface, and the address the server actually issues 2026-07-29 14:30:44 +02:00
resources Book a downgrade for a date that cannot move, and sell a module once 2026-07-29 17:51:37 +02:00
routes Re-apply what the last release commit silently reverted 2026-07-29 17:36:43 +02:00
storage chore: bootstrap CluPilot control-plane (Laravel 13, Docker stack) 2026-07-25 00:21:30 +02:00
tests Book a downgrade for a date that cannot move, and sell a module once 2026-07-29 17:51:37 +02:00
.dockerignore chore: bootstrap CluPilot control-plane (Laravel 13, Docker stack) 2026-07-25 00:21:30 +02:00
.editorconfig chore: bootstrap CluPilot control-plane (Laravel 13, Docker stack) 2026-07-25 00:21:30 +02:00
.env.example Put customer instances on their own domain, and say which domains are ours 2026-07-29 16:03:13 +02:00
.gitattributes chore: bootstrap CluPilot control-plane (Laravel 13, Docker stack) 2026-07-25 00:21:30 +02:00
.gitignore Keep exported invoices out of the repository 2026-07-29 09:56:00 +02:00
.npmrc chore: bootstrap CluPilot control-plane (Laravel 13, Docker stack) 2026-07-25 00:21:30 +02:00
CLAUDE.md Replace native confirm() dialogs with the app's own modal pattern 2026-07-28 19:34:27 +02:00
README.md chore: bootstrap CluPilot control-plane (Laravel 13, Docker stack) 2026-07-25 00:21:30 +02:00
VERSION Stop the 503 page appearing during an update 2026-07-29 17:50:15 +02:00
artisan chore: bootstrap CluPilot control-plane (Laravel 13, Docker stack) 2026-07-25 00:21:30 +02:00
composer.json Render an invoice, with the arithmetic held to integer cents 2026-07-29 01:41:46 +02:00
composer.lock Render an invoice, with the arithmetic held to integer cents 2026-07-29 01:41:46 +02:00
docker-compose.yml Stop root workers breaking every page, and let the panel be closed 2026-07-29 15:43:54 +02:00
package-lock.json Rebuild the public site as a document, and read prices from the catalogue 2026-07-27 03:52:25 +02:00
package.json Rebuild the public site as a document, and read prices from the catalogue 2026-07-27 03:52:25 +02:00
phpunit.xml fix(billing): a paid order opens a contract, and provisioning obeys it 2026-07-26 11:10:00 +02:00
postcss.config.js feat(portal): design foundation — Tailwind v3, tokens, self-hosted fonts 2026-07-25 00:43:01 +02:00
tailwind.config.js Rebuild the public site as a document, and read prices from the catalogue 2026-07-27 03:52:25 +02:00
vite.config.js feat(ops): update page, automatic 419 recovery, CI workflow 2026-07-26 00:58:27 +02:00

README.md

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About Laravel

Laravel is a web application framework with expressive, elegant syntax. We believe development must be an enjoyable and creative experience to be truly fulfilling. Laravel takes the pain out of development by easing common tasks used in many web projects, such as:

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