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Read the support mailbox into the console
No, not an API token: mailcow's API administers domains and mailboxes —
it does not read mail. Reading a mailbox is IMAP whoever runs the server,
so that is what this is. Host, user and folder are console settings; the
password is a vault entry, like every other credential that opens
something.

IMAP by hand rather than a dependency. Four verbs are needed — LOGIN,
SELECT, SEARCH UNSEEN, FETCH — and the parsing that follows is the real
work either way. It is bounded by what the console shows: a sender, a
subject, the words a person wrote, and the NAMES of anything attached.
Real mail from real people arrives encoded, so it handles RFC 2047
subjects (every German subject with an umlaut in it), quoted-printable
and base64 bodies, Windows charsets, and multipart — text wins over HTML,
because a console is not a mail client and the words are in the text
part. A message it cannot make sense of is skipped and logged, never
guessed at: a garbled question in front of an operator is worse than one
they go and read in the mailbox, where it still is.

ATTACHMENTS ARE NOT STORED. Only their names and sizes, so an operator
knows something was attached and can go and look if it matters. Keeping
whatever a stranger chooses to send would make this application a malware
store with a web interface in front of it.

Whose a mail is, is decided by the sender's ADDRESS and by nothing else —
not by a name in the subject, not by anything in the body. A mail is easy
to write and this decision attaches a stranger's words to a real
customer's file; there is a test that forges the name and the subject and
still gets nothing. An address nobody recognises stays unassigned, shown
FIRST and never hidden: that is a new enquiry, or a customer writing from
their private account, and it is the mail that must not be missed. An
operator can place it by hand from the same row.

Nothing is deleted on the mail server, ever. Messages are flagged seen
once the row is safely written — and only then, because flagging first
and failing after would lose the message with no second copy anywhere.
Filing one away is this console's own state; the mailbox is untouched.

Two fixes on the way past: the customer page printed
"customers.status.active" and "support.status.open" — a lang key with no
file behind it renders as itself and Laravel says nothing — and the same
page is now covered by a test proving each list is scoped to the customer
in the URL, which was reported as "unterhalb steht immer das selbe".

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-07-29 21:41:29 +02:00
.gitea/workflows feat(deploy): releases you can pin to, and a version that tells the truth 2026-07-26 15:21:38 +02:00
.npm chore: bootstrap CluPilot control-plane (Laravel 13, Docker stack) 2026-07-25 00:21:30 +02:00
app Read the support mailbox into the console 2026-07-29 21:41:29 +02:00
bin Make the private hostnames look like nothing is there, and close the way past the proxy 2026-07-27 11:26:48 +02:00
bootstrap Stop the 503 page appearing during an update 2026-07-29 17:50:15 +02:00
config Read the support mailbox into the console 2026-07-29 21:41:29 +02:00
database Read the support mailbox into the console 2026-07-29 21:41:29 +02:00
deploy Stop root workers breaking every page, and let the panel be closed 2026-07-29 15:43:54 +02:00
docker Give the readiness probe long enough for a restart to finish 2026-07-27 14:46:47 +02:00
docs Hand off with the process failure at the top, not the feature list 2026-07-28 21:44:04 +02:00
lang Read the support mailbox into the console 2026-07-29 21:41:29 +02:00
public One wordmark, one typeface, and the address the server actually issues 2026-07-29 14:30:44 +02:00
resources Read the support mailbox into the console 2026-07-29 21:41:29 +02:00
routes Read the support mailbox into the console 2026-07-29 21:41:29 +02:00
storage chore: bootstrap CluPilot control-plane (Laravel 13, Docker stack) 2026-07-25 00:21:30 +02:00
tests Read the support mailbox into the console 2026-07-29 21:41:29 +02:00
.dockerignore chore: bootstrap CluPilot control-plane (Laravel 13, Docker stack) 2026-07-25 00:21:30 +02:00
.editorconfig chore: bootstrap CluPilot control-plane (Laravel 13, Docker stack) 2026-07-25 00:21:30 +02:00
.env.example Put customer instances on their own domain, and say which domains are ours 2026-07-29 16:03:13 +02:00
.gitattributes chore: bootstrap CluPilot control-plane (Laravel 13, Docker stack) 2026-07-25 00:21:30 +02:00
.gitignore Keep exported invoices out of the repository 2026-07-29 09:56:00 +02:00
.npmrc chore: bootstrap CluPilot control-plane (Laravel 13, Docker stack) 2026-07-25 00:21:30 +02:00
CLAUDE.md Replace native confirm() dialogs with the app's own modal pattern 2026-07-28 19:34:27 +02:00
README.md chore: bootstrap CluPilot control-plane (Laravel 13, Docker stack) 2026-07-25 00:21:30 +02:00
VERSION Read the support mailbox into the console 2026-07-29 21:41:29 +02:00
artisan chore: bootstrap CluPilot control-plane (Laravel 13, Docker stack) 2026-07-25 00:21:30 +02:00
composer.json Render an invoice, with the arithmetic held to integer cents 2026-07-29 01:41:46 +02:00
composer.lock Render an invoice, with the arithmetic held to integer cents 2026-07-29 01:41:46 +02:00
docker-compose.yml Stop root workers breaking every page, and let the panel be closed 2026-07-29 15:43:54 +02:00
package-lock.json Rebuild the public site as a document, and read prices from the catalogue 2026-07-27 03:52:25 +02:00
package.json Rebuild the public site as a document, and read prices from the catalogue 2026-07-27 03:52:25 +02:00
phpunit.xml fix(billing): a paid order opens a contract, and provisioning obeys it 2026-07-26 11:10:00 +02:00
postcss.config.js feat(portal): design foundation — Tailwind v3, tokens, self-hosted fonts 2026-07-25 00:43:01 +02:00
tailwind.config.js Rebuild the public site as a document, and read prices from the catalogue 2026-07-27 03:52:25 +02:00
vite.config.js feat(ops): update page, automatic 419 recovery, CI workflow 2026-07-26 00:58:27 +02:00

README.md

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About Laravel

Laravel is a web application framework with expressive, elegant syntax. We believe development must be an enjoyable and creative experience to be truly fulfilling. Laravel takes the pain out of development by easing common tasks used in many web projects, such as:

Laravel is accessible, powerful, and provides tools required for large, robust applications.

Learning Laravel

Laravel has the most extensive and thorough documentation and video tutorial library of all modern web application frameworks, making it a breeze to get started with the framework.

In addition, Laracasts contains thousands of video tutorials on a range of topics including Laravel, modern PHP, unit testing, and JavaScript. Boost your skills by digging into our comprehensive video library.

You can also watch bite-sized lessons with real-world projects on Laravel Learn, where you will be guided through building a Laravel application from scratch while learning PHP fundamentals.

Agentic Development

Laravel's predictable structure and conventions make it ideal for AI coding agents like Claude Code, Cursor, and GitHub Copilot. Install Laravel Boost to supercharge your AI workflow:

composer require laravel/boost --dev

php artisan boost:install

Boost provides your agent 15+ tools and skills that help agents build Laravel applications while following best practices.

Contributing

Thank you for considering contributing to the Laravel framework! The contribution guide can be found in the Laravel documentation.

Code of Conduct

In order to ensure that the Laravel community is welcoming to all, please review and abide by the Code of Conduct.

Security Vulnerabilities

If you discover a security vulnerability within Laravel, please send an e-mail to Taylor Otwell via taylor@laravel.com. All security vulnerabilities will be promptly addressed.

License

The Laravel framework is open-sourced software licensed under the MIT license.