48 lines
2.2 KiB
PHP
48 lines
2.2 KiB
PHP
<?php
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// The answers you give over and over — written once.
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return [
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'title' => 'Mail templates',
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'subtitle' => 'The answers you give over and over, written once. A template is inserted into the compose field — with that customer\'s own details already filled in — and edited there. What goes out is never the template but what you read and changed.',
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'list' => 'Existing templates',
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'empty' => 'No template yet.',
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'new' => 'New template',
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'create' => 'Create template',
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'created' => 'Template created.',
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'saved' => 'Template saved.',
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'edit' => 'Edit',
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'edit_title' => 'Edit template',
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'edit_body' => 'Changes apply to future mail. What has already been sent stays as it was.',
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'save' => 'Save',
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'cancel' => 'Cancel',
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'active' => 'Offered when writing to a customer',
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'retire' => 'Retire',
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'restore' => 'Offer again',
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'retired' => 'Retired',
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'up' => 'Move up',
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'down' => 'Move down',
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'name' => 'Name',
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'name_hint' => 'e.g. Data migration — quote',
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'subject' => 'Subject',
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'subject_hint' => 'e.g. Your enquiry about migrating data',
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'body' => 'Text',
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'body_hint' => "Hello {{contact}},\n\nthank you for your enquiry about {{plan}}.\n\n…\n\nKind regards\n{{operator}}\n{{company}}",
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'placeholders' => 'Placeholders',
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'placeholders_note' => 'These words are replaced with the customer\'s own details when the template is inserted. Double curly braces; spaces inside them are fine.',
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'unknown_note' => 'A typo is not replaced — it stays visible in the text, so you see it before sending. A placeholder with no value for this customer comes out empty; nothing is invented.',
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'token' => [
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'customer' => 'The customer\'s company name',
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'contact' => 'The contact person where one is on record — the company name otherwise',
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'email' => 'The customer\'s mail address',
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'plan' => 'The package they are on (empty when there is no running contract)',
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'amount' => 'The contract\'s monthly figure, gross',
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'instance' => 'The address of the customer\'s cloud',
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'operator' => 'Your name — the signed-in operator',
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'company' => 'Your company name from the company details',
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],
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];
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