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Author	SHA1	Message	Date
nexxo	e0c109c449	Ask for the express request to begin, and send it to Stripe ... The withdrawal machinery has always read `immediate_start` off the checkout session's metadata — StripeWebhookController stamps `immediate_start_consent_at` from it, WithdrawalRight refunds pro rata when it is there and in full when it is not. The checkout never put it there. So every contract concluded through this application carried no consent, and a withdrawal on day thirteen of a running cloud took back the whole amount however many days the machine had run. That is the lawful outcome without the consent, and it was the only outcome available. Now the checkout asks. The box is required — validated `accepted`, not `present`, because an empty field is what an unticked checkbox sends and a consent that can be produced by leaving something blank is not a consent — and the metadata carries exactly the string '1' the webhook compares against. One box for the page rather than one per card: the sentence is the statutory wording and four copies of it is a wall nobody reads. The forms carry it as a hidden field bound to that box, and the buy buttons stay disabled until it is ticked. With JavaScript off the field arrives empty and the server refuses with the sentence explaining why — the safe direction to fail in. Ticking a box in a browser was never the record anyway: the record is the timestamp taken when the payment lands. Tested at both seams and along the whole chain: refused without it, refused for '', '0' and a word that is not yes, carried to Stripe as '1', and a webhook carrying it lands as a timestamp on the order while one without it lands as null. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 21:19:03 +02:00
nexxo	6d7c2bdf35	Ask whether they are a consumer, and let one change their mind ... Three things the product owed its customers and did not have. **Who is on the other side.** There was no consumer/business flag anywhere, and `vat_id` was standing in for one — which it cannot: a business without a VAT number is an ordinary small business, and a consumer with one does not exist. It is asked at sign-up now, correctable in the portal, and NULL where nobody has been asked. Unknown is read as CONSUMER everywhere it decides a right, because that mistake costs us a refund while the other one takes a statutory right away from somebody who has it. Reverse charge asks the recorded type instead of the number: an explicit consumer is charged the domestic rate whatever `vat_id` says — previously they were not, and anyone could zero their own VAT by getting a number verified. An unrecorded type still falls back to the verified number, so no contract that is already running changes rate. **The fourteen-day right of withdrawal** (FAGG, §312g BGB), for consumers only, at every door: the window is stamped on the contract when it is concluded, the customer exercises it from the portal, an operator records one that arrived by telephone or post, and both go through one action that refuses a business customer on the server rather than by hiding a card. The money follows the paperwork rather than being computed beside it. The invoice is cancelled by a Storno with its own gapless number — nothing is ever edited or deleted — a new invoice states the pro-rata value of the service actually delivered (FAGG §16, by days over the term paid for), and the refund is exactly the difference between the two documents. Where the consumer never expressly asked for the service to begin at once, they owe nothing and the whole amount goes back. `StripeClient::refund()` is new, keyed so a retry cannot send the money twice. The service ends through EndInstanceService and the `cancellation_scheduled` machinery that was already there. **The cancel button for modules.** BookAddon::cancelAtPeriodEnd() had no caller in the interface at all, so a customer could book a recurring charge in two clicks and had no way to stop it. It is on the module card now, with the date it runs until and a way back while the cancellation is still pending — and putting a module back settles nothing, because the term it was cancelled for was paid for in advance. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 21:06:06 +02:00
nexxo	0e25fe88d4	Keep a register of what was sent, and answer the customer from here ... Three complaints, one shape: the console knew things and could not act on them, so the work happened somewhere else and left no trace. The header said "4 Hinweis(e)" and led nowhere. Whoever read it had to know that the list was a card further down the same page, and then go looking for the host or the failed run by hand. The count is a link now, every notice carries the page that shows the thing it is about, and the plural is a word rather than a bracket. Nothing recorded what this installation had sent. "Hat der Kunde die Zugangsdaten je bekommen, und wann?" was answered on the mail server — a different machine, a different program, and nothing an operator can put in front of somebody who says nothing ever arrived. Every mail now writes a row: when, to whom, which mailable, and the customer it belongs to. Written from MessageSent, so a row means the transport accepted it; that is the strongest thing an application can honestly claim, and a column called "delivered" would be pretending otherwise. Verification and reset mails are left out on purpose — they go to unconfirmed addresses and anybody who can type into a form can send them, so recording them would hand the register to whoever wants to fill it. And the customer list was the end of the road. There is a page behind it now: what they bought, what they asked in their own words, what we sent them, and a box to write the next message. It goes out from the support mailbox and is recorded on the way — with its body, because an operator typed it and "what exactly did I write to them in March" is a question the mail server's log cannot answer either. Answering a request from here closes it, which is the reason to answer from here at all: answering from a mail client leaves it open for ever, because nothing tells it otherwise. Found on the way, by a test that sent a real mail rather than asserting it was queued: resources/views/mail/reset-password.blade.php was missing its closing </x-mail.layout>. The component's contents were never terminated, the layout's own @if ran off the end of the file, and the mail raised a Blade syntax error instead of rendering. Password reset has therefore never delivered a link since it was built. Closed, plus a test that renders it and one that counts opening against closing tags across every mail view. Reading INCOMING mail in the console is not in this: it needs the mailbox polled over IMAP, which is a credential and a dependency. Requests filed through the portal appear here in full; a customer who writes by mail instead still has to be read in the mail client. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 21:02:36 +02:00
nexxo	559a466630	Show that the update is running, and stop showing the rsync log ... The maintenance screen answered a question nobody was asking. Under the headline sat a card with the deployment's raw output in it — rsync listing every font file it had copied — and, before a step was known, a box drawn around the words "Wird jetzt gestartet." A person waiting on this page wants one thing settled: is anything happening, or am I looking at a dead page. So: an indeterminate bar, in CSS. Indeterminate because a deployment has no honest percentage and a bar that claims one always stalls at 90 %; in CSS because this page is served while the application is down, so it may not depend on JavaScript having loaded or on the server answering another request. Motion off gets a steady bar rather than none — the point is to show the page is alive, and a still bar says that better than a gap. Shown to everybody, not only in the console: a customer on the 503 is asking exactly the same question. What is left of the operator detail is the current step, as one quiet line, because a run that stops on a step is worth seeing without a shell. The elapsed time and the log are gone from the overlay entirely — with them goes a file read on EVERY console page load, running or not. The settings page still shows the log, where somebody is actually looking for it. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 20:33:02 +02:00
nexxo	8f1630ba91	Bill a booked module every month, and put it on the invoice ... A module was never an item on the Stripe subscription, so it was charged in the month it was booked and never again. And the renewal document was written from our own contract snapshot, so it would not have said so even if the money had been taken. Two halves of one fault, closed together. Modules are items now. stripe:sync-catalogue mirrors a Product and a Price per module on both terms — a Stripe Price carries its own interval, and a booking frozen at an older figure needs its own Price, so they are keyed by module, amount, currency and interval in stripe_addon_prices. Booking adds an item with always_invoice: prorated by days AND charged there and then, which is the invoice the owner wants for a module booked mid-term. A second storage pack is a quantity on one item, not a second item. Cancelling takes the item off with no proration — no credit, and the next cycle is simply smaller — while the module itself is kept until the period end on subscription_addons.cancels_at and ended by clupilot:end-cancelled-addons. Documents are built from Stripe's own invoice lines. Stripe is what charged the customer; a document assembled from our figures would state a sum that is not the one taken. So every paid Stripe invoice gets one document with one number, idempotent on stripe_invoice_id — a cycle carrying package and every module together, a mid-period booking carrying just its prorated line, an upgrade carrying its proration. Only the wording is ours: each line is named from the catalogue rather than printed as a Price id, and a line nobody can name stays on the document under Stripe's own description and is logged. The checkout's own invoice is still the one exception; that purchase already has a document. Stripe being away never undoes a booking that has already reached the machine. The failure is parked on the contract in stripe_addon_sync and swept by the same clupilot:sync-stripe-subscriptions that retries a plan change, which finds its work from the bookings themselves rather than from the marker. A granted contract has no Stripe subscription and is not touched at all. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 20:22:02 +02:00
nexxo	6b8412f0c3	Write an invoice for work that came off no price list ... Not everything we are paid for is a package. Somebody asks whether their data can be moved into Nextcloud; we look at it, we say what it costs, we do it. That is a real invoice with no order and no contract behind it, and the only way to produce one was to write it somewhere else — which puts it outside the series. A numbered series with a document missing from it is worth nothing at an audit. So it goes through the same door as every other invoice: IssueInvoice::forService() draws from the same series and therefore the same consecutive number, applies the same TaxTreatment (a verified business in another member state gets its reverse charge and the note that makes a zero-rated document lawful), freezes the same immutable snapshot and dispatches the same archive jobs. The page under Rechnungen writes what the operator typed and nothing else. Amounts are in euro because it is a form — 12,95 becomes 1295 by round(), not by a cast that would make it 1294 — and quantities go to a thousandth because hours are billed in quarters. The total beside the lines is the same InvoiceMath the document uses; a preview doing its own arithmetic would be a second answer, and the first one anybody notices differs is on a document that cannot be changed. There is no draft: a "save as draft" that draws a number is an issued invoice with a friendlier name. The website's buy buttons go to the sign-in now, not to /order. Booking belongs in the panel, where the account exists and its address has been confirmed — which matters because that address is where the finished cloud's credentials are sent. Sending an anonymous visitor at a page behind auth worked, but only via a middleware bounce off a page they never asked for. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 20:12:26 +02:00
nexxo	f85f57152e	Let the customer buy it themselves, and tab the integrations page ... Every path on the site ended in "anfragen": a mailto: link and a promise to answer the same working day. That is an afternoon of somebody's time per customer, for a product whose whole point is that the machine does the work — and it scales exactly as far as one inbox does. Now: sign in, pick a package, pay, and provisioning starts by itself. The pieces were already there — Stripe holds a Price per plan version (the catalogue sync writes the ids), the webhook opens the contract, the pipeline builds the VM — and what was missing was the checkout session between them. CheckoutController opens one and gets out of the way; the purchase becomes real on the webhook, which stays the only place allowed to believe a payment happened. The success URL is a redirect target and therefore a URL anybody can type, so it says "we are building it", not "you have paid". Nothing in the request may decide the price. The plan key arrives from a form and everything else is re-derived from the catalogue, including the plan VERSION, so a version published while the customer types their card number cannot change what they were quoted. Two cases that are not errors: no capacity is a parked order (already built), and an existing customer is sent to the plan change rather than sold a second, empty cloud that bills twice. The site says what it can keep. "danach wissen Sie … wie Ihre Daten sicher umziehen" was a promise made before seeing the thing it is about: we do not know where a visitor's data is, what shape it is in, or whether it can be moved at all. Migration is named as its own question, looked at first and quoted afterwards. The integrations page gets the settings page's treatment for the same reason: it was one narrow column of six cards, so an operator connecting DNS scrolled past Stripe to reach it and the raw .env editor sat at the bottom of everything. Three tabs by what a section is FOR — services we buy from outside, our own machines, the file underneath — the same axis the page was rebuilt around when it stopped being split by storage mechanism. The tab is in the query string; unlocking survives a switch, because a confirmed password is a session fact and not a property of a tab. The .env tab is Owner-only, like the editor it holds. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 19:42:28 +02:00
nexxo	a5ee7bdb67	Release 1.3.29 ... Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 19:37:19 +02:00
nexxo	35b312d5ef	Invoice every renewal, and tell Stripe when the package changes ... Two things Stripe was doing on its own, without us. **A renewal produced no invoice and no mail.** InvoiceMail went out from exactly one place — the first purchase — so a customer paying every month for a year received one invoice, for month one. Stripe already says when the money lands: invoice.paid with billing_reason subscription_cycle. What was missing was the document. A renewal has no Order behind it, and one was not invented for the occasion: an Order is something a customer bought, and writing a purchase nobody made would corrupt the record of what they have actually ordered. IssueInvoice::forBilledPeriod() issues from the CONTRACT instead, at its frozen net price, for the term Stripe billed. Idempotent against the Stripe invoice id, which is unique in the database rather than checked in PHP — and because the number is drawn inside the same transaction as the row, a redelivery takes its number back with it and the series keeps its sequence. Nothing in the paperwork can fail the webhook: issuing and mailing are both caught and logged, exactly as confirmByMail() does. Only a cycle renewal gets a document. The checkout's own invoice already has one; an upgrade's proration was worked out against Stripe's boundaries and would not match a document written from our snapshot; a charge raised by hand is for something this catalogue cannot describe. All three stay in the register, and are logged once as money no document of ours covers. **After a plan change, Stripe went on billing the old price.** There was no way to move a subscription onto another price at all, so a customer who upgraded paid for the smaller package every month afterwards. The client can now swap one, the item id it needs is learnt from Stripe's own events (and asked for once, for contracts older than the column), and the behaviour is chosen per direction: an upgrade settles immediately, so the cycle invoice stays exactly the contract price the renewal document states; a downgrade lands at the period boundary and settles nothing. A granted contract has no Stripe subscription and is left untouched. A change that reaches the machine and not Stripe is never rolled back — it is parked on the contract with the error and the behaviour it needed, logged as an error, and retried hourly by clupilot:sync-stripe-subscriptions. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 19:35:15 +02:00
nexxo	7265799881	Quote what a person pays, and tab the settings page ... Prices. The sheet quoted net, which is the wrong number for one of its two readers: a private customer has no way to add 20 % in their head and no business being surprised by it at checkout. The gross figure is now the big one, with the net underneath for a company's books, and the same rule applies to the module prices further down — a sheet that quotes the package with VAT and the module without it is a sheet whose numbers cannot be added up. The rate is the one on the Finance page, the same one an invoice uses; a percentage written into the template would be the second source that makes the two disagree. "zzgl. einmaliger Einrichtung" had run for months without ever naming a figure, which leaves a visitor knowing only that there is one. It is a field on the Finance page now and prints with the price. Zero removes the sentence — and the comparison card that listed the fee as the honest downside of the offer — rather than admitting to a cost that is not charged. Layout. Four packages in 1120px left each card 202px of text, which is what broke "Bereitstellung in 2-3 Werktagen" over two lines and made the cards look pressed against each other. The pricing section is wider than the rest of the page (only it: the reading columns elsewhere are narrow on purpose, a price sheet is four columns that must be comparable at a glance), the gap between cards is larger, and the delivery line is short enough to fit with whitespace-nowrap to keep it that way. Navigation. VPN moves from Betrieb to System: the tunnel is not a task of the day, it is how the console reaches the estate at all. Settings. The page had grown to three headed sections in one column with the operator's own password somewhere in the middle. It is tabbed now, and two-factor enrolment is one of the tabs instead of a menu entry of its own — it is a setting, and it was the one thing an operator had to leave this page to change about their own access. Same component, no second copy of the enrolment logic; it still answers at its own route because RequireOperatorTwoFactor sends an operator there who may not open anything else yet, this page included. The open tab lives in the query string, so a reload, a bookmark and the back button all land where the operator was. That matters here more than elsewhere: the installation tab refreshes itself while an update runs, and a tab kept only in the component would drop them back to the first one mid-deployment. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 19:18:10 +02:00
nexxo	5b63fdb86c	Deliver the storage a customer actually buys ... A booked storage pack was a row in `subscription_addons` and nothing else: priced, frozen, charged every month, and delivered nowhere. Nextcloud's quota came from `instances.quota_gb`, which is the package alone; the disk was sized for the package alone; and on the one occasion a disk did grow — a plan upgrade — the guest never saw it, because nothing stretched the partition or the filesystem over the new space. One authority for the allowance. StorageAllowance adds the package and the booked packs, and everything that needs the figure asks it: the quota step, the downgrade check, the portal, the console, the repair command. It is DERIVED rather than stored — a column would have to be rewritten by booking, cancelling, granting, a grant expiring and a plan change, and the day one of those paths forgot it would be silently wrong in whichever direction costs somebody money. `quota_applied_gb` keeps its own meaning: what the guest was last actually told, which is how a machine with the allowance enforced is told from one where the figure has only ever been a row in our database. Buying it delivers it. BookAddon asks ApplyStorageAllowance for a run on booking AND on cancellation; the new `storage` pipeline grows the virtual disk to the allowance plus the package's own overhead (read off the package — 20/40/50/100 GB on the four catalogue packages — never a ratio invented here), then GrowGuestFilesystem makes the guest see it, then the quota is applied. No cold boot is involved: the data disk is scsi0 and Proxmox's resize on a running guest is a qemu block_resize, so the capacity reaches the guest while it runs. The new step rescans, growparts and grows the filesystem with the tool its type actually needs — ext2/3/4, xfs, btrfs — and fails loudly on one it does not know rather than handing it to resize2fs and hoping. Idempotent end to end: NOCHANGE from growpart is not a failure, and every tool here exits 0 when there is nothing left to grow. The same step now runs in the plan-change pipeline, where an upgrade used to stop one step short of the customer. A downgrade blocked by data gets a way out. The block stays — it is correct — but the check now measures against the target package PLUS the packs the customer already owns, and reports the numbers behind the refusal: what is stored, what would be allowed, how much has to go, and how many packs would cover it instead. The portal offers both routes: book exactly those packs (confirmed in a modal, R23), or delete data and have the fill level measured on demand rather than waiting for the nightly sampler. That reading is taken by DiskUsageProbe, which CollectInstanceTraffic now uses too, so there is one notion of "how full is it" and not two. A plan change keeps booked packs. They were paid for separately and have nothing to do with which package the customer is on; the new package's disk and quota are sized with them included. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 19:13:10 +02:00
nexxo	ec8675861e	Take the order, park it, and say when it will be delivered ... A paid order that no host has room for used to FAIL at the reservation step. The customer has paid by then, so that turned a sale into an incident and left somebody holding money against nothing. The estate is finite and booked thick, so "no host has room right now" is an ordinary Tuesday — it means a machine has to be bought, which takes days. So the order waits instead. poll(), not retry(): the wait is measured in days and must not eat the run's attempt budget. It only fails after PARK_DAYS (14) — long enough to buy, rack and onboard a server over a weekend, short enough that a forgotten order surfaces instead of waiting for ever. Then say so, in the same words on both sides of the payment: - The price sheet marks each package "wird sofort ausgeliefert" or "Bereitstellung in 2-3 Werktagen", read from free capacity rather than written into the page. - The customer's own overview says their cloud is being prepared while it is parked, instead of a stepper standing still for two days under "wird eingerichtet" — which reads as broken. - The console front page shows the same per-package answer, so an operator can see what visitors are being promised. And a capacity page for the decision that follows: who is waiting, what the roomiest host still has, what the queue needs ("3x Start, 1x Business" - the LARGEST parked package sets the minimum machine, because an instance lives on one host), and what such a machine costs today from the provider's live list. It orders nothing: buying a server is a contract, and a bug in a capacity calculation must not sign one. The operator can also say where each parked order goes. A pin is honoured or it waits — never quietly redirected — because placing it elsewhere answers a different question than the one they answered, and they would find out from the finished instance. Two things this shook out: - `current_step` is an INDEX into the pipeline, not the step's key, and it is cast to integer. `where('current_step', 'reserve_resources')` reads as correct and matches step 0 of EVERY pipeline instead. Both lookups go through HostCapacity::parkedRuns() now, which resolves the index and filters by pipeline. - The auction feed sends `hdd_hr` as a list, not a string. Casting it printed "Array" into the console and raised a warning that took the page down with it. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 18:50:46 +02:00
nexxo	30b1d41c2e	Release 1.3.26 ... Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 18:30:27 +02:00
nexxo	d76de5ada3	Restart a machine, enforce the quota that was sold, end a route that ended ... Three places where the product said one thing and did another. **Nothing could restart a virtual machine.** ProxmoxClient had startVm and no way to stop anything, so `restart_required_since` — set by every plan change that grows a running guest — could only ever be cleared by a resize step that happened to find the machine stopped, which nothing in the product could arrange. A paid upgrade's cores and RAM could stay unreached for the life of the contract, and the cloud page's "Neu starten" was a toast. There is now a `restart` pipeline: shutdown, start, wait for the agent, confirm. A shutdown and a start rather than a reboot, because only a cold boot makes qemu read the VM definition again — a reset would take the machine round and bring it back exactly as small as it was. The shutdown is a REQUEST, bounded at ten minutes, and there is no escalation: ProxmoxClient deliberately does not expose Proxmox's forceStop, because the guest is a Nextcloud and cutting power to a database mid-write to apply a CPU change trades an inconvenience for a restore from backup. A guest that ignores ACPI for ten minutes fails the run instead, and a person decides what happens to it. `restart_required_since` is cleared by the last step, from what the RUNNING guest reports (`cpus`/`maxmem`) — not by the button, and not by the run merely finishing. A machine that comes back smaller than it was sold fails the run. Started by App\Actions\RestartInstance, which re-checks authorisation itself rather than trusting a hidden button: an operator holding the new `instances.restart` may restart anything, a portal user their own machine and nothing else. Refused while another run is in flight against the same order. Confirmed in a modal on both sides (R23), addressed by uuid (R11). **Existing instances had no storage quota.** ApplyStorageQuota reaches new and changed machines; everything built before it kept the whole disk whatever it had paid for, and nothing recorded which was which. `instances.quota_applied_gb` is now what the guest was actually told, written by the step only after the occ call succeeds — so "sold" and "enforced" are separate facts and can be compared. `clupilot:apply-quotas` sweeps the estate: one `quota` run per instance through the same step the pipelines use, skipping what it should and saying why, a no-op once an allowance is enforced, and inert under --dry-run. Deliberately NOT scheduled — a nightly sweep would quietly cover for the pipeline step the day it stopped working, which is how the original hole survived this long. **A Traefik router was never torn down.** TraefikWriter::remove() had no caller anywhere. What was missing was the moment: ConfirmCancelPackage wrote a date into `service_ends_at` and nothing ever went back to it, so every route this platform ever wrote was written for good — pointing at a guest address the host is free to reassign. `clupilot:end-due-services` (hourly) keeps that appointment through App\Actions\EndInstanceService. "Ended" means cancellation_scheduled AND `service_ends_at` passed, never the day a cancellation is scheduled: that customer has paid to the end of the term and is working in it. The DNS record goes with the route — it is in our zone, pointing at a host that serves other people, which is the shape of every subdomain takeover there has ever been. The customer's own domain is in their zone and is not ours to touch; the virtual machine is left alone, because the cancellation flow promises a data export first and destroying disks is not this change's decision. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 18:28:28 +02:00
nexxo	98d884727a	Warn that a package cannot be placed, before somebody pays for it ... The platform books thick: a package reserves its whole disk_gb — the sold quota plus the machine's own overhead — on ONE host at placement. That is the right choice for a small operator, because nothing can quietly overfill. It has one consequence nobody was being told about: the catalogue goes on offering a package no host has room for, and the first anyone hears of it is a PAID order failing at the reservation step. On the machine this was found on the numbers are stark. 2 x 512 GB NVMe in a mirror is about 400 GB usable; Start reserves 120, Team 540, Business 1050, Enterprise 2100. Three of the four packages on sale cannot be placed at all, and the fourth fits three times. So the console says so now, per package, with the shortfall — "Team needs 540 GB, the roomiest host has 260" — because "buy a server" is not the decision. "Buy a server big enough for what I am selling" is. Two things it deliberately does not do. It does not warn on an installation with no host at all: that is a machine nobody has onboarded yet, it has its own notice, and without the guard a fresh console greeted its operator with one warning per package before they had done anything. And it does not take the overview down when the catalogue cannot be read — a capacity warning does not get to break the page somebody opens when something is already wrong. The largest FREE HOST, never the sum: an instance goes on one machine, so two hosts with 300 GB each cannot take a 540 GB package between them. And when placement does fail, the log now names the shortfall instead of only 'no_capacity'. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 18:20:51 +02:00
nexxo	8f2252e81b	Book a downgrade for a date that cannot move, and sell a module once ... Two ways of charging a customer for something they did not get. A downgrade was due when `subscriptions.current_period_end` said so, and Stripe pushes that column forward on every renewal. So a downgrade booked in March was deferred to the end of April by April's renewal, and to the end of May by May's — each time by a whole term, and each time the customer was billed again for the package they had asked to leave. The due date was being re-derived from a moving target on every scheduler tick. It is decided once now, at the moment the customer decides, and stamped onto the contract: `pending_plan` and `pending_effective_at`, the two columns that have been in the schema since the first migration and were written by nothing at all. The shop stamps them, PlanChange reads them instead of the period end when a move is already booked, and clupilot:apply-due-plan-changes finds contracts by the stamped date rather than orders by a date it recomputes. The order stays what it always was — the customer's own record of the request, what the cart shows them and what they remove to change their mind — so it is still consumed with the change, and removing it unbooks the change. What it no longer does is decide when. A second downgrade replaces the first rather than queueing behind it; an upgrade clears one, or it would come due months later and undo the bigger package; a contract cancelled before the date takes the booking with it; and a customer with no contract can no longer place a downgrade at all, which was accepted before and could never be carried out. A booked change is now visible where the contract is read: on the plan card in the portal, because the cart entry disappears when it is paid for and the booking does not, and on the customer row in the console, because that is where an operator answers "what is this customer on". The second defect is the same money in one step: BookAddon guarded duplicates per ORDER — the unique index on (order_id, addon_key) — so two orders for the same module on one contract both went through. A stale tab or a double click bought priority support twice. But storage is deliberately sold in packs, and AddonCatalogue sums the quantities for exactly that reason, so "refuse the second" is only right for some of them. Which is which is declared beside each price in config/provisioning.php (`sold_as`), because it is a commercial decision about each module and not something to infer from a key: storage is a quantity; off-site backups are on or off, support is prioritised or it is not, Collabora Pro is one licence, and a machine answers to one own domain. An undeclared module counts as an entitlement — the cheaper of the two mistakes — and a test refuses to let one ship undeclared. Enforced in the action, where the portal, the console's grant screen and a webhook all pass, with the sentence the customer is shown rather than a developer's. A retried webhook for the SAME order still gets its one booking back; that is one purchase arriving twice, not two purchases. The portal stops offering what would be refused — booked, or already waiting in the cart — and goes on offering the pack. What is missing is on the Stripe side and is not invented here: nothing moves the subscription's item onto the new Price, so the renewal after a plan change still bills the old plan at Stripe. StripeClient only creates and archives catalogue objects, and swapping a price also needs the subscription ITEM id, which nothing stores. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 17:51:37 +02:00
nexxo	82f95df04c	Stop the 503 page appearing during an update ... Reported with the network panel open: `update` and `state` both answering 503, then the overlay, then Laravel's 503 page, then a reload. Three different screens for one event. Livewire's default on a failed request is to render the response body. So a wire:poll that happened to fire while the application was in maintenance mode swapped the whole console for the 503 page — the panel the operator was watching, replaced by an error page, for something that is not an error. A deployment IS maintenance mode; that is the event, not a fault. Three changes, and they are three because the request came from three places: The status endpoint is exempt from maintenance mode. It is the deployment's own status, read by the overlay every three seconds, and behind maintenance mode it answered 503 for the entire run — so the overlay could never name the step it was on. Safe to exempt: version, commit and a step name, behind the console's host and network guards, and it writes nothing. Livewire swallows a 503 instead of rendering it. For every request, not only the poll: any action taken in that window did the same thing. And the settings card stops polling for the duration. The overlay's own watcher is a plain fetch with no component state behind it, which is why it survives the restart; this poll cannot, and every attempt was a request that answered 503. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 17:50:15 +02:00
nexxo	98afd1d7e0	Re-apply what the last release commit silently reverted ... The English paths and the zone migration went out in 5f74a5f and were gone again in the tag. Reported for the fourth time, and the fourth report was right: nothing had changed on the server. What happened is mine and worth writing down. I have been building commits in a private index (GIT_INDEX_FILE) to avoid staging a parallel session's in-flight work, and moving the branch with `git update-ref`. That moves HEAD without touching the shared index — so the index still described the PREVIOUS commit. The very next ordinary `git commit` (the version bump) wrote that stale index as a tree, which reverted every file of the commit before it. The tag was cut from the revert. Two things follow. The private-index technique is only safe while the branch is not checked out; once it is, `git branch -f` refuses for exactly this reason and `update-ref` is the same operation with the safety removed. And a release is not verified by a green push — it is verified by reading the tag, which is what finally found this. Content unchanged from 5f74a5f: English fragments and legal paths with permanent redirects, the guarded zone migration, and the test that walks every route and fragment so a German path fails the suite instead of being reported again. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 17:36:43 +02:00
nexxo	1620cb9395	Release 1.3.22 ... v1.3.21 was taken by a parallel release between reading main and writing the commit; the version file went out saying 1.3.21 on a commit that is not that tag. Corrected here rather than by rewriting a pushed commit. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 17:26:46 +02:00
nexxo	5f74a5f370	Move the zone by migration, and put every path in English ... ── The zone, for the fourth time ──────────────────────────────────────────── "Change it in the console" was the wrong answer three times running. An installation with nothing to migrate should simply arrive on the new zone, so a migration does it — guarded by exactly the condition clupilot:check-zone reports on: no instance in service, therefore nothing carrying the old name in DNS, in a certificate or in trusted_domains. With even one instance it does nothing and logs why, because re-addressing a running Nextcloud is a migration with an outage and a migration is not the place to start one. It leaves an installation already on another zone alone: the setting exists so somebody else can run this on their own domain. That fixes both reports at once — the security page and the price sheet read the same setting, which is the entire reason neither of them has the domain typed into it. ── R13, applied to all of them this time ──────────────────────────────────── "Ich schreibe das nun zum dritten Mal" — fair. The rule was cited, I changed the one route that had been pointed at, and left every other German path standing. A fragment is part of a URL too. #produkt → #product /legal/impressum → /legal/imprint #ablauf → #process /legal/datenschutz → /legal/privacy #preise → #pricing /legal/agb → /legal/terms #fragen → #faq (old paths redirect, permanently — they have been #kontakt → #contact in the footer and in mail for weeks) The headings stay German. "Impressum" is the legal term an Austrian company has to use; the address is not part of the copy. A test now walks every registered route and every fragment the site links to, so the next German path fails the suite instead of being reported a fourth time. Three existing tests set config('provisioning.dns.zone') and read it back through the accessor. That worked while the setting was empty and stopped the moment the migration filled it — they set the setting now, and the one whose premise is "nothing saved yet" establishes that premise itself. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 17:26:20 +02:00
nexxo	6c3cdffc4e	Release 1.3.21 ... Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 17:20:19 +02:00
nexxo	34874adec3	Apply a bought plan change instead of only pricing it ... PlanChange could say what a move would cost and whether it was allowed, and that was all it could do. Billing::purchase() wrote an upgrade order and nothing ever consumed it: same snapshot, same machine, same quota. A customer could pay for a bigger package and receive nothing. ApplyPlanChange is now the single place a change lands — it moves the contract onto the target's current version, writes one register row, settles the custom domain, and starts a run that resizes the machine. Applying the same order twice is a no-op, enforced by a unique event key rather than by a check two callers could both pass. Two things a plan change must not do, and now does not. A disk is never shrunk — Proxmox cannot, so the QUOTA shrinks instead, which is what was sold anyway. And a live machine is never rebooted as a side effect: cores and RAM are written, and where they need a restart the instance says so where an operator and the customer can both see it. The storage allowance also joins the build pipeline. ApplyStorageQuota was written for plan changes and ran only there, so a brand-new customer still got no quota at all — quota_gb reached the instance row and stopped, and every package delivered the whole disk. The test guarding that pipeline only counted its steps, which is how a list missing the one step that makes a package's storage real stayed green for its whole life. It now names the step. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 17:18:55 +02:00
nexxo	d5b2612e24	Always name the host we are being served from, and stop promising a duration ... ── Why the domain list looked wrong ───────────────────────────────────────── Reported three times, and it was not only the setting. The list came from `admin_access.site_hosts` and the instance zone — and where SITE_HOST is not configured, site_hosts is EMPTY. So an installation reached by a name nobody wrote into the config listed ONLY the instance zone, and described it as the customers' domain: the page a visitor opened to check our addresses omitted the address they had just typed, and named the wrong thing as ours. The host serving the request is now always in the list. It is the one address that is true by construction and needs no configuration to be right. (The zone itself is still one setting, and it is now clupilot.cloud on this machine. On another installation it is Konsole → Integrationen → DNS-Zone.) ── The clock ──────────────────────────────────────────────────────────────── "Eine Zeit angeben geht nicht — wenn es fertig ist, ist es fertig." Correct, and it was claimed three times over: an eyebrow saying "In 20 Minuten betriebsbereit", a provisioning log with minute marks down the side, and a closing line repeating it. A run waits on a hypervisor, on a certificate authority and on DNS propagating. A customer who once waits forty minutes has been told something untrue by their supplier, and the page cannot take it back. What replaces it is what actually IS promised and kept: the order of the steps, ticked off, numbered 1/5 to 5/5 — and then the sentence that answers the real question behind "how long", which is not a number but "do I have to sit here": you get an email with the address and the credentials when it is ready. The same claim is gone from the hero meta ("< 20 Min." → "automatisch"), from the figure line ("20 Minuten bis zum Betrieb" → "0 Termine bis zum Start") and from the FAQ, which now says outright that we do not name a duration and why. Kept deliberately: the 45-minute training session and the three-to-seven working days for setup. Those are appointments we schedule and commitments we control, not predictions about a machine. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 17:10:06 +02:00
nexxo	3a4324fb6f	Give people a way back in, and put the URL in English ... ── The hole ──────────────────────────────────────────────────────────────── There was no password reset. Fortify's feature was commented out, so there was no link on the sign-in form, no page and no route — a customer who forgot their password was locked out of their own cloud until somebody opened a shell. On a product whose selling point is that you can ring somebody, that is a support call a week and an embarrassing one. Two pages of ours under Fortify's route names (R1/R2), because with views off Fortify registers only the POST endpoints. The mail is a Mailable in this product's design rather than the framework's MailMessage: somebody who has just been locked out is exactly the person a phishing mail is aimed at, and a message that looks nothing like the rest of our post is one they cannot check — ours carries the footer that names our domains. Three decisions worth stating, each with a test: The answer is identical whether the address is known or not. "No account with that address" turns the form into a way of finding out who is a customer. The reset kills every other session. Whoever knew the old password may still be signed in somewhere, and a reset that leaves them there has fixed nothing. It does NOT sign the visitor in. The link arrived by email, and a mailbox somebody else can read would otherwise be a session somebody else gets. ── /sicherheit → /security ───────────────────────────────────────────────── R13: paths are English. Mine was not. The old path stays as a permanent redirect because it has already gone out in mail footers. ── One wordmark ──────────────────────────────────────────────────────────── "Sometimes it says Cloud and sometimes it does not" — correct. It was on the footer, the placeholder and the maintenance screen, and absent from the header, the sidebar and the sign-in plate. The product is called CluPilot Cloud; that is the name on the invoices and in every mail, so it is now the name everywhere. The console sidebar takes the small size so the lockup, the ADMIN badge and the close button still share one line (R18). Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 16:50:29 +02:00
nexxo	712803edd6	Serve the custom domain, not just announce it ... A verified custom domain was reported as the customer's address by Instance::address(), by the portal and by the credentials mail while nothing on the platform routed it: the Traefik router's rule was hard-coded to {subdomain}.{zone}. The address a customer was handed answered nothing, and a withdrawn domain stayed in Nextcloud's trusted_domains forever, because the only thing that ever wrote either was the initial provisioning run. - TraefikWriter::write() takes a LIST of hostnames under one stable router name — the platform address always, the verified domain as well when there is one. One file per instance, so a withdrawal is a rewrite rather than a second thing somebody has to remember. - ConfigureDnsAndTls records the custom domain's certificate instead of waiting on it: it depends on an A record in the customer's own zone, which may never appear, and must never fail a run. The platform address keeps its 840s deadline. instances.domain_cert_ok tells "proven" apart from "answering", and the portal now says which. - ConfigureNextcloud deletes trusted_domains 2 when there is no verified domain, so a withdrawn one stops being trusted. - New `address` pipeline (those two steps) plus ReapplyInstanceAddress, which starts one against the order and refuses to start a second while any run is in flight. The route is rewritten when the hostname list differs from what the router carries — not on route_written, which would short-circuit exactly the case a re-apply exists for. - Triggered where the address changes: verification flipping either way in clupilot:verify-domains, the customer's own domain page, and CustomDomainAccess::deactivate() on a package downgrade. - A maintenance run no longer condemns its subject: an address run that failed used to mark the order failed and release the live instance with it. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 16:44:52 +02:00
nexxo	085b110e7f	Link the phishing page from the section people look in ... Reported: "I cannot find that under Sicherheit on the website." Fair — the page was linked from the site footer, from every mail footer and from under the sign-in form, and none of those is where somebody goes when the thought "is this really them?" occurs. They go to the section called Sicherheit. It is now the last thing in that section, as its own card: what the page is for, in one line, and where it leads. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 16:30:29 +02:00
nexxo	73313c4d4c	Release 1.3.17 ... Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 16:20:30 +02:00
nexxo	4e3beca759	Close the domain page to packages that may not have one ... The rule was decided in CustomDomainAccess but nothing asked it on the way in: /domain answered every customer on every package, so the entry package could set a domain it is not sold and cannot keep. The guard sits in mount(), not on the route. A Livewire component answers POSTs to /livewire/update by itself, so a route-only check would have left save() and the rest reachable to exactly the customers it was meant to stop. The sidebar asks the same question through a gate rather than a second copy of the rule — a customer holds no permissions at all (R21 puts all seventeen on the operator guard), so can() had nothing to filter on and the tab was shown to everyone, leading straight into the 403 the page now raises. Customer::forUser() carries the resolution the Livewire concern used to own, because the gate has to answer outside any component and a second copy of its email fallback is how the two would drift apart. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 16:20:21 +02:00
nexxo	6ef9b510ce	Merge branch 'feat/plan-reopen' ... # Conflicts: # app/Http/Controllers/LandingController.php	2026-07-29 16:20:07 +02:00
nexxo	f8874f32ea	Put customer instances on their own domain, and say which domains are ours ... ── The zone ──────────────────────────────────────────────────────────────── A fresh install now addresses customer instances under clupilot.cloud rather than clupilot.com. Not branding: a Nextcloud is third-party software that strangers sign in to, and on the same registrable domain as the portal it shares cookie scope, document.domain and CAA with it. The same reason googleusercontent.com and vercel.app exist. Existing installations keep whatever the console says — the zone has been a setting all along. `clupilot:check-zone <zone>` reports what a change would touch before anything is touched: the DNS records, the monitoring targets, the certificates and Nextcloud's trusted_domains all carry the old name and the setting reaches none of them. With no instances in service it says so and stops. Changing it later is a migration with an outage, and the command says that too. ── Which addresses are ours ──────────────────────────────────────────────── A new public page at /sicherheit: the domains that belong to us, the rule for reading an address bar, what we never do, and — the part that matters — what to do if you have already typed your password into a copy of our sign-in form. Change it, end every other session, change it wherever else you use it, tell us. In that order. Reachable without an account, deliberately: somebody who has just given their password away is signed in nowhere, and the page they need cannot be behind the thing they lost. Linked from the three places a person is when the question comes up: every mail footer (the mail is the vector), the sign-in form (this is the page a phishing kit copies, so the real one says which host you are on), and the site footer. The domain list is DERIVED from configuration and keyed by what each domain is for. A list typed into a page would eventually tell a customer that a phishing domain is one of ours, or that one of ours is not — the same two-sources-of-truth failure that had the price sheet promising an address on a domain the company does not own. The operator console is deliberately absent from it: naming it on a public page tells an attacker where to aim. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 16:03:13 +02:00
nexxo	b3651a14be	Decide who may have their own domain, and decide it in one place ... The domain page shipped with no access control at all: the `custom_domain` plan feature was checked nowhere in the codebase, and every customer on every package could point a domain at their instance. This is the owner's rule, built as one authority that everything else asks. Start impossible — not bookable, not upgradable, not offered Team optional, via the `custom_domain` module Business included, because the plan version carries the feature Enterprise included, likewise App\Services\Billing\CustomDomainAccess answers all of it: may this contract use one, may it book the module, why not in words a customer can be shown, what a downgrade would do to a domain they have, and — after a change lands — making the state match. Read against the FROZEN plan version, never today's catalogue, so a feature added to a package later cannot reach into a contract signed before it. Which packages cannot have one at all is an explicit list in config/provisioning.php, beside the module's price. The catalogue cannot answer it: plan versions model what a package HAS, and nothing models what a package may BUY. Both available proxies are dishonest — "the lowest tier on sale" hands the right to a grandfathered Start customer the day the owner stops selling Start or adds something cheaper below it, and reading it off `branding` would sell a domain to anyone allowed to upload a logo. The config comment says so. Enforced where it can be enforced today: - BookAddon refuses the module, with the sentence the customer is shown. GrantAddon now writes its synthetic order inside the transaction, so a refusal cannot leave a paid order for a module nobody got. - The portal drops the card where it cannot be booked and shows it as included where the package carries it — no price, no button. - Billing::purchase() re-checks, because a hidden button is markup. - DowngradeCheck reports the consequence beside the blockers, so the customer reads it above the button rather than after it: losing the domain (Team -> Start), or the choice (Business -> Team, where keeping it means booking the module). - PlanChange::settleCustomDomain() applies it once a change lands: the module stops being charged for and the instance goes back to its platform address. It clears the whole domain, not only the verified flag — clupilot:verify-domains re-reads every row that still has a domain and a token, and would switch it back on the next night. - The price sheet's own-domain row now reads dash / optional + price / included, from the same authority; the three cell states already existed and the view is unchanged. STILL TO APPLY, ONCE THIS AND THE CUSTOM-DOMAIN BRANCH MEET — one line at the top of App\Livewire\CustomDomain::mount(), which belongs to the other session and is deliberately untouched here: abort_unless(app(\App\Services\Billing\CustomDomainAccess::class)->allowsCustomer($this->customer()), 403); routes/web.php is left alone for the same reason. The mount() guard covers the route and the component both; a middleware would only repeat it. Follow-ups, named rather than built: - Nothing applies a plan change anywhere yet, so settleCustomDomain() has no caller. Whoever builds that must call it after the new contract opens, and must decide whether a booked module is carried onto the new contract — enforce() cancels the booking on the contract it is given. - Deactivation sets the state; it does not re-run provisioning. Traefik and Nextcloud's trusted_domains still name the old address until ConfigureDnsAndTls / ConfigureNextcloud run again. - App\Support\Navigation still shows the Domain tab to every customer; it can ask allowsCustomer() the same way. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 15:59:04 +02:00
nexxo	a4626d2569	Stop root workers breaking every page, and let the panel be closed ... ── The 500 ───────────────────────────────────────────────────────────────── "touch(): Utime failed: Operation not permitted", from BladeCompiler, on every request for the affected view. Blade compiles a view and then touch()es the compiled file to the source's mtime. touch() with an explicit time needs ownership of the file. A compose service without `user:` runs as ROOT — and queue, scheduler and reverb had none — so the first worker to render a view wrote a root-owned compiled file that the web process, as www-data, could never refresh again. The queue is what renders mails, which is why this surfaced now. queue, reverb and scheduler run as www-data. queue-provisioning stays root and says why: it brings wg0 up and runs `wg set` for every peer change, which needs NET_ADMIN on the running process. It renders no mail. And update.sh normalises ownership at the END of a run as well as at the start. The first call heals what a previous run left; the second heals what this one made — `git checkout` rewrites the tree as the service account while the old build is still serving. ── The panel that would not go away ───────────────────────────────────────── The same 500 is why it kept coming back: every poll failed, the watcher treats a failed request as "still restarting" (which it normally is), and the overlay stayed up over a console nobody could then reach to find out why. A restart is seconds. After two minutes of nothing the panel now says so and offers a way out — for an operator only, behind the same flag as the step and the log, so a customer on the 503 page is not shown a button suggesting they can call the deployment off. A successful answer clears it again: one bad minute must not leave a "something is wrong" notice sitting there for the rest of the run. Not an always-present close button. The deployment does not stop because somebody dismissed a panel, and offering that at the wrong moment is a lie. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 15:43:54 +02:00
nexxo	da76a260fb	Give the settings page an outline ... Reported as cramped boxes with empty space either side, and it was: one column half the window wide, eight cards of identical weight stacked in an order nobody chose — the operator's own password sitting between two platform-wide switches — and every card taking a full row to hold three lines of text. The page is wider now and has three groups, each with a heading: what belongs to the installation, what belongs to the signed-in operator, and the team. Short cards sit side by side instead of one per row. The two-factor policy moved into the installation group, where it belongs: it is a rule for everybody who signs in, set by the owner, not a setting on one account — and it fills the space the short website card was leaving beside the long allow-list. Fields are sized to what goes in them. The three password boxes were laid out three across inside a narrow card; they stack in a half-width one. The window times are four characters and were as wide as their column. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 15:29:07 +02:00
nexxo	517606b4db	Split the price sheet into what everyone gets, what differs, and what costs extra ... One boolean matrix was carrying three different kinds of statement, and it made all three unreadable. Updates, backup and monitoring were a tick in every column — a comparison that compares nothing — and the same promises were repeated in a prose line under the table. They are now stated once, above it, together with the platform address in the shape a customer will actually type (ihrefirma.<zone>, from the configured zone) rather than as the phrase "eigene Subdomain", which said nothing and was modelled as though an own domain replaced it. Provisioning issues both. Support was two independent booleans on one axis, so enterprise — which carries the SLA and not the priority flag — rendered "Bevorzugter Support —" beside team's tick: the top plan looking worse than the middle one. It is one row of levels now, and a plan with neither shows Standard, because standard support is a level and not an absence. A cell had two states, so a dash meant both "you cannot have this" and "you can have this for nine euros". There are three now, and the middle one quotes AddonCatalogue — which is also how the modules we have been selling all along finally appear on the page at all. Nothing is invented: where we sell no module for a missing feature, the cell stays a dash. custom_domain joins the module list at the owner's figure so the two plans without it can be quoted a price instead of told no. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 15:25:20 +02:00
nexxo	6c92aa5dd7	Let an incident be deleted, and start measuring whether the hosts answer ... Three things, all from trying to actually use the incident page. ── Where the later entries go ─────────────────────────────────────────────── The form only ever creates the first one, and nothing said so — so it looked as though the stage had to be chosen up front and there was only a dropdown for the impact. The field now says what it becomes ("wird untersucht") and where the rest are added: on the incident itself, once it exists. ── Deleting ──────────────────────────────────────────────────────────────── Asked for in order to test the thing at all, and right. A whole incident can now be removed, with its entries, behind a confirmation in the product's own dialog (R23). Deliberately not the same as editing an entry, which there is still no way to do: an update is a statement made at a time, and rewriting one afterwards is what the record exists to prevent. Removing the whole incident is a different act — it is how a test entry, or one published against the wrong service, is taken back, and it leaves nothing half-standing behind. A test holds that distinction so the delete button does not quietly become an exception to it. ── The hosts, which nothing was watching ──────────────────────────────────── `hosts.last_seen_at` drove the health dot in the console and was written exactly once, at onboarding — RegisterCapacity stamped it and that was the only write in the codebase. So every host read "offline" thirty minutes after it was added, permanently, and the dot meant nothing. It is also why host reachability could not appear on the status page: it was never being measured. PingHosts asks every host's API the cheapest question it answers, once a minute, and stamps the timestamp on success. Failure writes nothing on purpose: absence IS the signal, and a second column counting failures would be a second version of the same fact. The status page has a fifth component for it. Counts only — never a host name, never an address; the page is world-readable and the estate is not public information. A host between five and thirty minutes silent reads as degraded, not as healthy: "stale" is one of three answers healthState() gives and it is not the good one. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 15:16:48 +02:00
nexxo	0e3c50d9a1	Update on a schedule if the owner wants one, and say where incidents go ... ── Where the status page gets its data ────────────────────────────────────── Asked in as many words, and fairly: the page for maintaining incidents exists (console → Betrieb → Störungen) and nothing anywhere said so. The page now carries the answer at the top — what is written there appears publicly at once, the four components measure themselves, and there is a link straight to the live status page. ── Automatic updates, inside a window, switchable ─────────────────────────── Tick it and name the days and hours; leave it alone and nothing changes. The button stays either way: manual is always possible, at any hour. It leaves exactly the same request the button leaves — same file, same agent, same run. A second path into a deployment would be a second set of rules to keep in step with the first, and the automation must not be able to do what an operator is prevented from doing by hand: it checks the same three things the button is disabled by (agent alive, something released, nothing running). Nothing guards against having already updated by hand, and nothing needs to: an installation that is current has nothing available, so pressing the button at four leaves the five o'clock window with nothing to do. That was the owner's own question and it answers itself. Defaults are Tuesday to Thursday, 05:00–06:00. Not Monday — the week starts and every fault costs double. Not Friday — nobody wants to repair a deployment on a Friday afternoon. Not three in the morning: if it goes wrong, the person who has to fix it is asleep. A window whose end is before its start wraps past midnight, because 23:00 to 02:00 is a reasonable thing to ask for and reading it as an empty range would silently mean "never". Switched on with no weekday selected is refused rather than corrected — it is a configuration that reads as working and does nothing. The clock is the wall clock (R19): an operator who writes 05:00 means five in the morning where they live, and a window that drifts by an hour twice a year is a window nobody trusts. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 15:01:54 +02:00
nexxo	d4e8822dbb	Paketversionen: Verkauf wieder aufnehmen und saubere Übergabe ... Eine geschlossene Version konnte nie wieder in den Verkauf. Schlimmer: um ein Paket zu ändern, musste die laufende Version zuerst beendet werden — und wenn die Nachfolgerin dann nicht sofort veröffentlicht wurde, war das Paket dauerhaft dunkel. - PlanCatalogue::reopen() setzt available_until zurück auf null, über schedule(), damit Family-Lock und Überlappungsprüfung dieselben bleiben. Ein nie veröffentlichter Entwurf wird abgelehnt. - PlanCatalogue::publish() übergibt eine laufende Version an ihre Nachfolgerin (available_until = deren Start) statt die Überlappung abzulehnen — unter demselben Lock, in derselben Transaktion. Nur die unmittelbare Vorgängerin, und nur wenn es genau eine gibt. - Konsole: Knopf „Wieder verkaufen", übersetzte Ablehnung statt der englischen Ausnahme, und die Übergabe wird im Veröffentlichen-Formular vorher angekündigt (Version und Zeitpunkt, ->local()). Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 14:58:11 +02:00
nexxo	ea643b5e73	Prove a custom domain before serving it, and keep proving it ... Two things. ── The update screen, still opening twice ─────────────────────────────────── Reported again on 1.3.9, and the cause was not the one fixed in 1.3.8. The agent consumes the request file BEFORE it resolves the release — deliberately, because update.sh may kill the shell and a request left in place would loop — and writes `state: running` only once it has decided to go ahead. In between, the request is gone and the status does not say running yet, so the endpoint honestly answers "nothing is running". The watcher read that as "the run has finished" and reloaded the page: overlay on the click, gone a poll later, 503 after it. The overlay now closes only once the server has BOTH confirmed a run and then stopped reporting it. Before the confirmation, silence means the agent has not got there yet. Bounded at twenty polls so a request the agent refuses does not leave the console covered forever. ── Custom domains, proven and re-proven ───────────────────────────────────── `custom_domain` was a free-text field and everything downstream believed it: the proxy served it, the certificate was issued for it, Nextcloud trusted it. Anyone who pointed any hostname at the platform got somebody else's files under their own name. The proof is a TXT record at _clupilot-challenge.<domain> holding a token only this instance has. Nothing is served until it has been read. Every reader now goes through Instance::address(), which is the one place the decision is made — `custom_domain ?: subdomain` was the hole, written out four times. It is re-read every night at 03:40, because a token checked once can be taken straight back out and a domain that later lapses keeps resolving here. Three consecutive misses before a live domain is withdrawn: one failed lookup is a nameserver having a bad minute, and withdrawing takes a working Nextcloud off its own address. The domain and its token stay on the row so the customer can put the record back rather than start over. Changing the domain mints a NEW token. Reusing it would let somebody who once verified example.com claim any other domain later without touching its DNS — the old record is still sitting there and only the value is compared. The domain is changeable at any time, and removable. Fixing it once set was considered and rejected: adding or moving an address is a proxy entry, a certificate and one line in trusted_domains. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 14:47:51 +02:00
nexxo	8c105c17d6	Move each plan's marketing copy from the controller into the console ... Audience line and note were LandingController::COPY, a hardcoded array keyed on exactly the four plan keys the seed migration created — a plan made under any other key rendered with no copy at all. They move onto the family for the same reason the recommendation mark does: they are a stance about the product line, not a capability that changes with a price, so they must not be frozen per version. Backfilled in the migration from the controller's own strings, so the public page prints exactly what it printed a moment ago. A family with no copy yet renders without the audience line rather than an empty gap. Feature labels (managed_updates, daily_backups, ...) stay in the controller: they name catalogue features, not individual plans, so there is no per-plan or per-version place to hang an editable customer-facing label without re-introducing a shared feature table. That table existed once and was deliberately removed when the plan catalogue closed its pricing split-brain; bringing it back for wording alone is a bigger, separate decision.	2026-07-29 14:31:44 +02:00
nexxo	17a6fabcc2	One wordmark, one typeface, and the address the server actually issues ... Reported as "logo and font are different everywhere" — maintenance page, customer panel, console, homepage. They were. Counting them up: the site header set the name in ink at -0.02em, the sidebar split it into "Clu" plus an orange "Pilot", the sign-in plate set it white at a third size, the customer two-factor page set it in MONO with no mark at all, the error pages and the placeholder each inlined their own — and the maintenance screen had no wordmark whatsoever. Nine surfaces, seven ideas of the brand. There is one now: resources/views/components/ui/brand.blade.php. Mark plus wordmark in one piece, in ink, with an optional muted "Cloud". No orange half — that made the accent a permanent fixture instead of something used sparingly. The four places that cannot use a Blade component (the two self-contained pages, the error layout, the mail layout) inline it and are held to the same shape by a test. The typeface. The console loads IBM Plex through Vite; the 503 page has no stylesheet at all, so the maintenance screen — the one page shown when somebody is already worried — was rendering in the system sans. It declares the fonts itself now. And the bold weight was missing from public/fonts entirely: the placeholder and the error pages both asked for ibm-plex-sans-latin-700-normal.woff2, which was not there. A @font-face pointing at nothing fails silently, which is why nobody noticed. The error pages carried the same two faults the placeholder shipped with: an empty gradient tile where the mark belongs, and `gap` on an inline-flex row spacing "Clu", "Pilot" and "Cloud" apart as three separate words. And the price sheet promised "Adresse auf clupilot.cloud" — a domain the company does not own — while provisioning was issuing addresses under whatever CLUPILOT_DNS_ZONE says. It is assembled from that setting now, the same reason the prices are read from the catalogue rather than typed into the page. welcome.blade.php removed: Laravel's leftover, reachable from no route. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 14:30:44 +02:00
nexxo	4ef5b9519c	Let the owner mark one plan as recommended, from the console ... Recommended lives on the plan family, not a version: it is a stance about the product line ("which plan we point a visitor towards"), not a capability that changes with a price, and freezing it per version would make the mark silently vanish every time a new version publishes. Setting a plan recommended clears whichever other plan carried the mark, inside one transaction locking the whole table — two operators recommending two different plans at once must not both win. The public price sheet already had the highlighted-card treatment for this (it was driven by a hardcoded "team" constant); it now reads the family instead.	2026-07-29 14:22:22 +02:00
nexxo	012d0f5092	Say EU, and stop promising to fix somebody else's deleted folder ... Two corrections from a read of the live pages. The location. Three public places named countries or a city — "aus deutschen und finnischen Rechenzentren" on the placeholder, "in Österreich und Deutschland" in the FAQ, "EU · Wien" in the product panel — and they did not even agree with each other. They all say EU now, which is the thing that is promised, the thing the AV-Vertrag pins down, and the thing that stays true when a host moves. The same string in the customer dashboard was worse: 'EU · Rechenzentrum Falkenstein' was hard-coded and shown to every customer whatever host their instance actually runs on. A specific claim nobody derived from the record. The closing headline asked who you call when a folder is missing on a Monday morning. It promised the wrong thing: what happens inside a customer's own Nextcloud is their own house — the recycle bin and the version history are right there — and presenting ourselves as the first call for somebody else's user error offers a service we do not run. It now asks who looks after updates, backups and outages, which is what the comparison section already says in the operator's own words and what the product is actually for. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 14:17:30 +02:00
nexxo	b843c10ec3	Give the update screen the product's colours, and only one window ... Two complaints, both correct, both mine. Dark blue. The panel carried a `prefers-color-scheme: dark` block — the only one in a product that has no dark mode. On a phone set to dark the update screen, and nothing else, turned dark blue. A dark mode for one page is not a dark mode; it is one page that does not match. It is gone. And even in daylight the panel was not this product's colours: it used Tailwind's slate ramp (#0f172a, #64748b, #e2e8f0), which is blue-tinted, against neutrals that are warm. Every value is now a copy of a token from portal-tokens.css, with the comment saying so, because this file cannot import them — it renders when the asset build may not exist. The small window then the big one. The settings card grew its own little "läuft gerade" block the instant a run started; up to three seconds later the full-page overlay covered it and said the same thing in a different size. The card no longer says it at all, and the overlay now opens on the button's own click — requestUpdate dispatches an event, but only once a run is actually pending, so a refused second press does not black out the console. Two more things found while looking: The panel had `min-height: 100%`, which resolves against the parent's height. On the 503 page the parent is <body>, whose height is auto — so it computed to zero, the panel was only as tall as its text, and the bottom two thirds of the screen stayed the browser's default white. Viewport units now, dvh so a phone's collapsing address bar leaves no strip either. And the mark was a plain orange tile again, the same empty-square that was just fixed on the placeholder. The real logo is inlined. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 14:11:01 +02:00
nexxo	4755a4f362	Redesign the pre-launch placeholder, and fix its wordmark and mark ... Reported from a phone on status.clupilot.com, which serves this page because the site is still switched to private. Two real defects behind the complaint: The wordmark read "Clu Pilot Cloud". `gap` on a flex container applies between EVERY child and a bare text node is a child — so an inline-flex row wrapped around "Clu", <i>Pilot</i> and " Cloud" put nine pixels between each of them. The wordmark is one element now and the gap only ever separates it from the mark. The logo was a plain gradient tile with nothing in it, which reads as an image that failed to load. That is a poor thing to leave somebody with on a page whose whole message is "we are building this properly". The real mark — cloud plus autopilot ascent — is inlined; it has to be in the file because this page renders when the asset build may not exist at all. The redesign itself: the card is gone. The page is now a centred composition on the open ground — the state as a pill above everything, the mark, the headline at the size the rest of the site uses, and the three promises the paragraph was already making set as their own line so there is something to look at besides one block of text. One warm bloom behind it, drawn as a gradient rather than a blurred disc, which banded into visible rings. Still self-contained, and still the only page exempt from the shared stylesheet: it is served mid-deploy and on a fresh install, where @vite would throw instead of rendering the reassurance somebody came for. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 13:43:56 +02:00
nexxo	b85df4c141	Rebuild the status page as a status page ... Asked for after looking at how real ones are built. The shape they all share is a convention, and a convention is what lets somebody find the answer without being taught the page: banner, components each with ninety days of uptime, then the written record underneath. This page had only the banner — the version that is of no use the morning after, because "Alle Dienste in Betrieb" is true and says nothing to somebody who was locked out the evening before. Three things are new. The ninety-day bar. It cannot be reconstructed after the fact: the monitoring table holds the last verdict per instance, not a history. So a sampler (clupilot:sample-status, every five minutes beside the monitoring sync) writes counts into one row per component per day, and the page divides them. A day with no row is drawn as a gap and says "nicht aufgezeichnet" — never green. Degraded samples count as reachable in the percentage but still colour the day: folding them into downtime reports a slow morning as an outage, ignoring them loses the only trace of it. The incident record. An operator reports a disruption in the console, posts updates as it develops, and the entry that says "behoben" is the same action that closes it — two separate steps is how a page ends up with a resolved note under an incident that still reports as ongoing. There is deliberately no way to edit an update: it is a statement made at a time, corrections are a further entry. An open incident may make a component look worse than the probes found it, never better. Scheduled maintenance, from the windows the console already keeps rather than a second list somebody has to remember to fill in. The measurement moved out of the controller into ServiceHealth, shared with the sampler, so the banner and the bars cannot disagree about what "healthy" means. The page now uses the shared design system and the site's header and footer. Its self-contained stylesheet was there to survive a broken asset build; it does not survive one — if the stylesheet cannot be served the application serving this page is already failing, and mid-deployment every route answers with the maintenance page. What the exemption bought was a third design nobody maintained. Found while building: durationMinutes had its operands the wrong way round, and diffInMinutes is signed, so the public page printed "Dauer -86 Minuten". Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 12:45:18 +02:00
nexxo	3b85e8f1d1	Grant a package or module from the customer's row in the console ... GrantPlan is a modal (R20), opened from a "Schenken" button on the customer's own row in Admin\Customers, gated by customers.grant_plan rather than merely hidden. It offers a whole package (plan, term, datacenter, an optional quota bonus baked into the frozen snapshot) or a module on an existing contract, either free or at a discount the operator sets against today's catalogue price. Existing grants show on the same modal — who gave what, when, and until when — with a warning once a dated grant is nearing its end; nothing lapses on its own, exactly as decided. The customers list also badges a granted plan in the Paket column.	2026-07-29 12:42:21 +02:00
nexxo	c71b2c362b	Skip the invoice for a full gift, keep it out of revenue, hide its price ... IssueInvoice now rejects free-grant orders before it will consume an invoice number for them — a full gift produces no invoice at all, while a discounted grant still charges something and is invoiced exactly like an ordinary sale. Keyed on the linked subscription/add-on's own provenance, not on the amount being zero, so a genuinely fully-discounted Stripe checkout is unaffected. Revenue excludes granted contracts from MRR/ARR/ARPU and the contracts count — a gift at 0 must not drag the average down — and shows their number as its own KPI instead of folding it in, since the owner measures himself on it. The portal (Cloud, Billing) shows a granted package or module without a price at all: not "free", not struck through, just the service, so a later conversion to paid does not read as a negotiation.	2026-07-29 12:41:32 +02:00
nexxo	602602864a	Let a subscription or add-on be opened for free, with who and why on the row ... A grant is an order without money, not a second code path: GrantSubscription and GrantAddon create the same Order/Subscription/SubscriptionAddon rows a paid purchase does, with stripe_subscription_id left null and price_cents set to whatever the customer actually pays. OpenSubscription and BookAddon gained an optional overrides parameter so the price and provenance (who granted it, when, a note, an optional end date, and the catalogue price for legibility) land on the same snapshot every real purchase goes through, not a duplicate. New customers.grant_plan capability, Owner-only like secrets.manage — giving away service is exactly the kind of blast radius that precedent reserves for the Owner.	2026-07-29 12:41:06 +02:00
nexxo	696c8834b8	Redesign the public website instead of recolouring it ... Correctly rejected: the last pass was the old page in new paint. It kept the skeleton — eight numbered sections, a split hero, a twelve-row comparison matrix — and changed only the palette. A palette is not a design. What is actually different now: - The § numbering is gone. Numbered sections with a drawn rule are a document convention, and the document voice is exactly what the product's design system dropped. - The hero shows the product instead of describing it: centred type, then a wide panel built from the real console's own tokens, cropped by the section below. The old hero put a table of facts beside the headline, so a visitor read two columns before seeing anything. - Six identical cards, then six more, then six more became one asymmetric grid — a large panel, a dark tile, an accent tile, a wide module row — so the important thing is allowed to be bigger than the rest. - The industries are one dense two-column list instead of six cards repeating each other's shape. - The page has one dark hinge in the middle (the deployment) rather than a dark section among seven light ones. - The evidence table became rows that pair the measure with the piece of paper you can hand somebody, which is what it is for. - Prices are cards, with the full matrix folded away underneath. The matrix used to be the first thing a visitor met: twelve rows of ticks before a single price was legible. - The FAQ heading sits still while the questions scroll past it. - The footer is a real footer. The header is a floating bar rather than a full-width band, and opaque in both states — translucency plus backdrop-blur reads as a rendering fault over the dark panels that scroll under it. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 11:43:25 +02:00
nexxo	43d58de7f8	Rebuild the public website in the shared design system ... Reported plainly: the site is still in the old style. It was — it was the last of the three surfaces the token file describes that had never been converted. landing.blade.php carried its own complete design system inside a <style> block: warm paper, IBM Plex Serif headlines, 3px corners, its own scale of greys, written before the tokens existed. Somebody who clicked "Anmelden" left one company and arrived at another. The page now draws from resources/css/portal-tokens.css like the portal and the console: same surfaces, same radii, same button hierarchy, same small-caps label, one family at weight 700 instead of a serif. What still differs is rhythm, which is what a marketing page is allowed to differ in. Content is unchanged. New: components/layouts/site.blade.php holds the header and footer for every public page, and legal.blade.php uses it too — the imprint used to be a stranded card in a third style again. Two things found on the way: - .lbl set `color: var(--muted)`, which is not a token. An undefined var() in `color` computes to `unset`, so every small-caps label on every surface was whatever colour its container happened to be. - The big figures were set in mono. Mono gives the decimal comma a full glyph cell, so "99,95" read as three separate numbers. coming-soon and the status page stay self-contained on purpose — both are served when the application may not have a built stylesheet at all. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>	2026-07-29 11:26:35 +02:00