Availability is now counted from our own monitoring answers. Uptime Kuma knows
the figure, but the REST bridge in front of it only answers "healthy, yes or
no", and waiting for the bridge to grow an endpoint would have left the panel
without the number indefinitely. The sync already asks on a schedule; counting
the answers gives a percentage that is ours and explainable.
An unanswered check is not a failed one — the counter only moves when a real
answer arrived, so our monitoring going down does not become the customer's
outage on the one figure they are asked to trust. An instance nobody has ever
checked shows no availability rather than 100 %.
The downgrade path existed nowhere. Going down is not the mirror of going up:
it can ask an instance to hold more than the target plan allows. Smaller plans
are now listed even when they cannot be taken, with the obstacle in the
customer's own numbers — "you have 31 users, this package allows 10" — because
a greyed-out button that does not name what is in the way is the thing people
ring about. Storage is checked against the last real reading rather than the
contractual allowance, or anyone who once bought a large plan could never leave
it. The limit is re-checked in the action: a rule enforced only in markup is
not enforced.
And the smaller corrections from this round:
- The cloud tab carried a hardcoded "B" as the instance's initial, and the PHP
and MariaDB versions, which tell a tenant nothing they can act on.
- "EU — Serverstandort im Angebot festgehalten" under a label already reading
"Serverstandort" was two sentences saying nothing. It is the country.
- Support promised a reply "binnen 4 Std." with nothing behind it. What is true
everywhere else is an answer on the same working day.
- The actions column appeared even when no row in the table had an action.
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
The breadcrumb said Übersicht on every page. The sidebar and the breadcrumb
each built their own copy of the structure, so the layout had no way to know
which entry was current and fell back to the first one. Navigation::portal()
and ::console() are now the single definition, and currentLabel() matches on the
route name — which matters for the console, whose PATH changes between
host-bound and fallback mode while its route names do not.
The datacentre name is out of everything a customer sees, for the third time
and now at the source rather than in a template. Falkenstein is how an
operator places an instance; a customer's processing record names the
jurisdiction, and putting the building in customer copy means editing that copy
every time the estate grows.
Also swept the views onto the new scale: --text-faint is 2.8:1 and a decoration
token, but it was carrying table headers, hints and timestamps — text people
have to read. All of it moved to --muted, which is 5.0:1 and passes AA.
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
The console was a second product. admin-tokens.css held a complete dark set —
its own surfaces, its own orange, its own status triad — so every shared
component had to work in two worlds, and the two halves of the application
drifted apart in ways nobody could see from inside either one. That file now
carries density and nothing else: smaller type, tighter rows, tighter corners.
Colour comes from one place.
The tokens themselves are rebuilt around what the redesign settled on:
- Radii scaled to object size (9/11/16/22) instead of one value everywhere,
which is what made the interface read as a design-system specification
rather than as a product.
- Warm, broad, low shadows. A neutral grey drop shadow belongs to a different
design language and reads as cold on this ground.
- --accent-press, which several rules already referenced and nothing defined.
An undefined var() does not make a browser skip the declaration; it computes
to , and for background-color that is transparent — the accent button
lost its fill on hover and left white text on white.
- No serif. A serif headline is what made every page read as a document, which
is the impression the whole redesign exists to remove. --font-serif now
points at the sans so nothing breaks while call sites are cleaned up.
The two shells are one shell with two configurations, and both finally have a
mobile navigation: the sidebar used to simply disappear below 900px, leaving no
way to move around the application at all on a phone.
The customer dashboard is bound to real records — instance, seats, traffic,
backups, contract — instead of the fixtures it shipped with. Where something is
not measured, storage consumption, it says what was contractually agreed rather
than inventing a figure. This is the sheet a customer forwards to their auditor.
Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
- ResolvesCustomer trait replaces 5 duplicated customer() lookups; portal actions
now SAY why nothing happened (operator accounts have no Customer) instead of
returning silently — the actual cause of 'dead buttons', '0/0 seats' and
'settings not saving' when signed in as admin
- portal layout: explicit notice for a login without a linked customer
- /cloud: per-instance maintenance badge + window details; seat note 'owner = seat 1'
- maintenance form: sectioned card, hints, placeholder, styled datetime fields,
grouped host picker with per-datacenter select-all + selection counter
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
- plans gain seats + performance class; customer views show storage/seats/
performance/features, no raw vCPU/RAM (admin keeps specs)
- billing: scoped wire:target + wire:key so one purchase no longer spins all
- chart island: line-colour->transparent gradient for filled line datasets;
MRR / backups / invoices bar charts converted to gradient line
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>